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    Store Manager Wexford  

    - Wexford

    Store Manager, Retail Manager, fashion, Retail, Wexford Please read the following job description thoroughly to ensure you are the right fit for this role before applying. Store Manager Wexford. Our client is a stylish and creative brand, focused on giving each customer a personal & positive experience in store. The culture and heritage are fantastic and this is a superb time to join this thriving fashion and accessories brand. Salary circa €32000 to €35000. depending on experience 40 hours The ideal candidate: * Will have managed in the fashion or fashion accessories arena * Proven background of delivering excellent customer service * Excellent VM skills * The ability and passion to stretch a team and business to the next level * Solid working knowledge and delivery of KPIs / managing budgets and GP * Excellent people management skills xsokbrc * Great organisational skills * Highly presented with excellent communication skills The package: Competitive salary Only candidates whose experience closely aligns with the requirements outlined in this job description will be contacted

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    If you are a current Jazz employee please apply via the Internal Career site. All potential applicants are encouraged to scroll through and read the complete job description before applying. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit more information. Brief Description: Reporting into the Senior Director, Drug Substance Development, this role will provide scientific and technical leadership for drug substance development projects at various stages of the development life-cycle.  Success requires application of scientific and/or engineering principles and creativity to process design and development studies, and translation into commercially feasible, reliable, and robust processes. Experience of the critical interface attributes between drug substance and drug product will be especially relevant.  Activities will be performed primarily with external contract development and manufacturing organisations (CDMOs).  Other responsibilities will include cross-functional team leadership and/or membership, authoring technical reports and CMC sections of regulatory dossiers, and participation in department or functional initiatives.  The role will involve significant cross functional collaboration with other functions including Quality, CMC Regulatory, Manufacturing, and New Product & Technology Integration working towards agile new product introduction and ensuring all processes are understood, robust, efficient and in control.  The role is both project and operations orientated. It shall require an ability to drive and deliver multiple projects concurrently. Essential Functions/Responsibilities Lead the process development and cGMP manufacture of small molecule drug substances at CDMOs Ensure adequate supply of drug substance for clinical studies and other needs. Oversee the development of robust and reliable manufacturing processes utilizing Quality by Design (QbD) principles. Oversee the synthesis of chemical entities to support clinical and non-clinical studies. Ensure that all DS processes are in line with all applicable regulations, policies, guidelines, and procedures. Represent the drug substance team on cross functional project teams as needed. Work closely with other cross-functional CMC project team members to deliver on agreed project goals. Actively contribute to functional area continuous improvement initiatives. Author and/or review drug substance sections of regulatory dossiers and technical reports. Support other Technical Operations functions to ensure a smooth transfer of technologies and products to manufacturing sites. Clearly and effectively communicate ideas and results, written and verbal, to technical and non-technical audiences. Plan, budget, execute and report on assigned projects. Develop knowledge of new pharmaceutical manufacturing processes and technologies as required in line with Jazz business objectives and share best practices within teams. Required Knowledge, Skills, and Abilities Strong record of achievement in drug substance development and manufacturing. Over ten years of experience required with a broad experience across drug development and manufacturing technologies but with specific experience related to drug substance chemical process development. Demonstrated technical expertise in chemical process development and new product introduction. Demonstrated technical proficiency, scientific creativity, collaboration with others and independent thought in suggesting experimental design to support process development objectives. Demonstrated troubleshooting and problem-solving skills. Experience of CMC regulatory requirements for pharmaceutical products. Demonstrated track record of training and coaching colleagues to improve overall team process knowledge. Demonstrated track record of delivering positive results on a consistent basis. Proven project management skills for technical programs. Experience in managing and maintaining budgets desirable. Experience in defending processes, procedures, and investigation during FDA/EMA (and other competent authorities) inspections desirable. Capability of grasping complex technical issues and make sound decisions based on data and information from various sources. Knowledge of formulation development and/or large molecule technologies would be advantageous. Excellent written and verbal communication skills. Required/Preferred Education and Licenses Bachelor’s degree and Masters or PhD in Chemistry. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. xsokbrc For more information on our Benefits offerings please click here: working/work at home options are available for this role.

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    If you are a current Jazz employee please apply via the Internal Career site. Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit more information. The Director of Drug Product Development is responsible for providing scientific and technical leadership for Jazz Pharmaceuticals’ Pharmaceutical Development programs at various stages of the development life-cycle including preformulation, formulation and process development, technical transfer and validation. The Director of Drug Product Development will oversee drug product aspects of development and manufacturing projects from pre-formulation and product feasibility through to clinical trial supply and technology transfer/commercialization. In addition, the Director of Drug Product Development will be expected to provide leadership of cross-functional CMC development teams.  The Director of Drug Product Development will have extensive experience in pharmaceutical product development, demonstrated problem solving ability, module 3 authorship, development of robust manufacturing processes through designed experiments and data analysis, and excellent project management, teamwork and leadership skills. Essential Functions Leads the development of small molecule drug product formulations, appropriate to the phase of pharmaceutical development, with sufficient stability and robustness for clinical and/or commercial manufacturing. Responsible for specifying product and process requirements, including manufacturing equipment and methods, performance criteria, materials, test protocols, required analytical methodology, packaging (clinical and commercial); and in developing robust processes for pharmaceutical production. Directs projects and leads cross-functional teams with technical proficiency, scientific creativity, collaboration with others to achieve project goals on time and within budget. Create intellectual property covering Jazz Pharmaceuticals products and ensure freedom to operate in the development of new drug products Support the identification and selection of suitable drug product development and commercial manufacturing vendors (CMOs). Direct technical projects (internally and at CDMOs) including developing detailed technical work plans and managing performance of vendors. Work cooperatively with, or lead, internal and external teams as required. Author CMC sections of regulatory dossiers for products at all stages to enable acceptance by global regulators. Supports asset due diligence and new product introduction and integrations Apply current knowledge of cGMP and industry standards for process design and validation to manage vendors and contract development organizations. Assist other department team members in providing guidance / mentoring / reviewing documents / data in support of product development (e.g. clinical protocols, PK study results). Enhance and improve ways of working in Drug Product development, utilising knowledge of industry best practice Required Knowledge, Skills, and Abilities 10 – 15 years’ experience in drug product development in the pharmaceutical industry required. Direct experience with formulation development, process development, technical transfer and/or process validation. Demonstrated technical proficiency, engineering, collaboration with others, and independent thought. Strong track record in delivering achievements with meaningful impact in Pharmaceutical Development projects Demonstrated ability to lead cross-functional CMC Development teams Demonstrated troubleshooting and problem-solving skills including the use of designed experiments, statistical process control, Development/authorship of CMC regulatory filings for pharmaceutical products. Experience in defending processes, procedures and investigation during Regulatory Agency inspections desirable. Track record in generating intellectual property development. Broad exposure to multiple drug delivery technologies and knowledge of standard dosage forms. Excellent written and verbal communication skills, with demonstrated ability to communicate at executive leader level Current knowledge of quality systems and FDA and EU regulations as they relate to pharmaceutical development and validation. Proven project management skills for technical programs. Flexibility to travel on company business when required Required/Preferred Education and Licenses Master’s degree, PhD, or equivalent combination of education and work-related experience required. Description of Physical Demands Occasional mobility within office environment. Routinely sitting for extended periods of time. Constantly operating a computer, printer, telephone and other similar office machinery. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $198,400.00 - $297,600.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. xsokbrc For more information on our Benefits offerings please click here: working/work at home options are available for this role.

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    If you are a current Jazz employee please apply via the Internal Career site. Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit more information. Jazz Pharmaceuticals is looking to hire an experienced External Manufacturing Lead (EML) to join our External Manufacturing organisation. The EML will have overall responsibility for the performance of an external Contract Manufacturing Organisation (CMO) portfolio for Drug Substance commercial products. The EML will be required to build and manage strong business relationships with the CMO and will act as the primary point of contact for all performance, contractual compliance, and supply‑related issues. The EML will lead cross‑functional, high‑performing teams who share accountability for the performance of the CMO. The EML will develop and agree manufacture and supply plans with the CMO in alignment with Technical Operations strategy, oversee the execution of CMO operations, and ensure the delivery of robust, high‑quality, cost‑effective supply, on time and on budget. The EML will be responsible for the periodic assessment and improvement of CMO performance through monitoring and reporting of best‑in‑class metrics and KPIs, risk identification and mitigation, and continuous improvement initiatives to drive operational efficiency and effectiveness while supporting Jazz’s Technical Operations strategy and sustainability goals. In addition, we are seeking someone who is comfortable leading and managing change both externally and internally. The role requires the ability to influence across functions, shape new ways of working, and guide teams through organizational evolution. Experience in establishing or scaling an external manufacturing organisation, building the structures, processes, and governance needed for a high‑performing external manufacturing function is highly desirable. Essential Functions/Responsibilities Contract Manufacturing Organisation (CMO) Relationship and Performance Management Build strong, strategic partnerships with CMOs to enable long‑term value creation, collaboration, and a culture of continuous improvement and innovation. Oversee all aspects of the business relationship, ensuring CMOs meet contractual obligations and performance standards across quality, cost, delivery, compliance, and service, aligned with Jazz’s Technical Operations strategy. Lead External Governance meetings, ensuring outputs, actions, and decisions are documented in accordance with Jazz procedures. Proactively monitor, manage, and communicate CMO performance, ensuring timely issue resolution and alignment with business objectives. Partner with CMOs to define and implement multiyear performance‑improvement initiatives that strengthen capability, reliability, and efficiency. Leadership and Cross-functional Collaboration Build and lead high‑performing cross‑functional team with shared accountability for CMO performance, ensuring supply plans, assignments, and projects are delivered to agreed standards. Drive the onboarding of CMOs in alignment with Technical Operations strategy. Serve as the primary point of contact and escalation lead for all CMO‑related business, performance, and supply issues, ensuring timely mitigation of risks and supply disruptions. Set objectives and multiyear plans for assigned CMOs, ensuring alignment with broader organizational goals and priorities. Influence internal stakeholders and lead internal change to strengthen ways of working, governance, and cross‑functional alignment. Planning and Execution Develop and oversee manufacturing and supply plans for Drug Substance, bulk Drug Product, and Finished Product, ensuring delivery against agreed timelines and budgets. Lead internal and external meetings, driving agendas, prioritizing issues, and enabling effective decision‑making and execution. Develop cost plans for all required activities, ensuring budgets are approved, tracked, and managed effectively. Ensure cross‑functional resources are aligned and leveraged to achieve program objectives in line with corporate priorities. Maintain a flexible, adaptive planning mindset to respond quickly to shifting priorities and unforeseen supply‑chain challenges. Collaborate with stakeholders to ensure seamless transition from development to commercial manufacturing. Risk Management Lead proactive identification, documentation, and mitigation of supply risks and opportunities across assigned CMOs. Develop and oversee implementation of robust mitigation plans to prevent or minimize supply disruptions. Communicate and escalate supply and performance risks to senior management as appropriate. Support the development and maintenance of business continuity plans for Jazz’s external manufacturing network Innovation and Continuous Improvement Foster a culture of continuous improvement and innovation within Jazz and across CMOs to enhance quality, reduce cost, and improve supply‑chain efficiency and sustainability. Collaborate with CMO partners and internal stakeholders to share best practices, identify improvement opportunities, and drive operational excellence in external manufacturing. Data Analysis and Reporting Support the development and implementation of best practices and best-in-class metrics / KPI’s to enhance CMO performance and Technical Operations performance reporting capability. Utilize data analytics to monitor supplier performance metrics, identify trends, and areas for improvement. Prepare and present reports on CMO performance to senior management and key stakeholders as required. Supplier Compliance and Contract Management Own and oversee Master Services Agreements with CMOs, ensuring alignment with contractual obligations and business needs. Partner with Quality, Legal, Procurement and other stakeholders to ensure supplier relationships are governed by appropriate quality and legal agreements. Lead CMO governance processes, ensuring compliance with company policies, regulatory requirements, and industry best practices. Required Knowledge, Skills, and Abilities 1. External Manufacturing & Supplier Relationship Management Strong background in managing CMOs or External Vendors within the pharmaceutical/biopharmaceutical industry. Experience in overseeing supply agreements, contractual compliance, and CMO performance management. Ability to build and maintain strategic partnerships with external suppliers, ensuring alignment with business objectives. Proven track record of driving supplier performance improvements and resolving supply-related challenges 2. Supply Chain & Operations Management Hands-on experience across end-to-end supply chain management, including demand planning, production scheduling, and inventory management. Knowledge of manufacturing and distribution processes for drug substances, bulk drug products, and finished goods. Experience working with cross-functional teams to develop production plans to ensure delivery of supply while managing risks. 3. Leadership & Cross-Functional Team Management Experience leading and managing cross‑functional teams and key stakeholders. Proven ability to set clear objectives, drive accountability, and foster a high‑performance culture. Strong decision‑making skills in fast‑paced, complex manufacturing environments. Comfortable leading internal and external change, influencing ways of working, and shaping organizational evolution 4. Risk Management & Continuous Improvement Experience in identifying, documenting and developing risk mitigating plans in supply chain and external manufacturing operations. Familiarity with business continuity planning for external vendors, including contingency planning for supply disruptions. Experience driving continuous improvement initiatives, including cost reduction, process optimization, and operational efficiency. 5. Compliance, Quality & Regulatory Knowledge Strong understanding of GMP, regulatory compliance, and industry standards for pharmaceutical manufacturing. Experience working with Quality, Regulatory Affairs, and Legal teams to ensure vendor compliance with company policies and industry regulations. Familiarity with supplier audits, quality agreements, and deviation/change control management. 6. Financial & Contractual Acumen Experience in budget management, cost forecasting, and financial tracking related to external manufacturing. Understanding of contract negotiation, supplier agreements, and procurement processes. Ability to assess financial risks and optimize cost efficiency in external supply partnerships 7. Data Analytics & Performance Management Experience using data analytics to monitor supplier performance, track KPIs, and drive data-driven decision-making processes. Ability to develop and present performance reports to senior management and key stakeholders. Familiar with supply chain and manufacturing software/tools (e.g., SAP, ERP systems, or other planning tools) preferred. Preferred Industry & Functional Experience Industry: Pharmaceutical, Biotech, or Life Sciences (experience in highly regulated environments preferred). Functional Areas: Supply Chain, Manufacturing Operations, Procurement, Quality Assurance, or External Vendor Management. Global Experience: Working with international CMOs, suppliers, or manufacturing networks across multiple regions. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. xsokbrc For more information on our Benefits offerings please click here: working/work at home options are available for this role.

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    If you are a current Jazz employee please apply via the Internal Career site. While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit more information. The Associate Director of Drug Product Development is responsible for providing scientific and technical leadership for Jazz Pharmaceuticals’ Pharmaceutical Development programs at various stages of the development life-cycle including preformulation, formulation and process development, technical transfer and validation. The Associate Director of Drug Product Development will oversee drug product aspects of development and manufacturing projects from pre-formulation and product feasibility through to clinical trial supply and technology transfer/commercialization. In addition, the Associate Director of Drug Product Development may provide leadership of cross-functional CMC development teams.  The Associate Director of Drug Product Development will have broad experience in pharmaceutical product development, demonstrated problem solving ability, module 3 authorship, development of robust manufacturing processes through designed experiments and data analysis, and excellent project management, teamwork and leadership skills. Essential Functions Leads the development of small molecule drug product formulations, appropriate to the phase of pharmaceutical development, with sufficient stability and robustness for clinical and/or commercial manufacturing. Responsible for specifying product and process requirements, including manufacturing equipment and methods, performance criteria, materials, test protocols, required analytical methodology, packaging (clinical and commercial); and in developing robust processes for pharmaceutical production. Directs projects and leads cross-functional teams (as required) with technical proficiency, scientific creativity, collaboration with others to achieve project goals on time and within budget. Create intellectual property covering Jazz Pharmaceuticals products and ensure freedom to operate in the development of new drug products Support the identification and selection of suitable drug product development and commercial manufacturing vendors (CMOs). Direct technical projects (internally and at CDMOs) including developing detailed technical work plans and managing performance of vendors. Work cooperatively with, or lead, internal and external teams as required. Author CMC sections of regulatory dossiers for products at all stages to enable acceptance by global regulators. Supports asset due diligence and new product introduction and integrations Apply current knowledge of cGMP and industry standards for process design and validation to manage vendors and contract development organizations. Required Knowledge, Skills, and Abilities >10 years’ experience in drug product development in the pharmaceutical industry required. Direct experience with formulation development, process development, technical transfer and/or process validation. Demonstrated technical proficiency, engineering, collaboration with others, and independent thought. Strong teamwork skills. Demonstrated troubleshooting and problem-solving skills including the use of designed experiments, statistical process control, Development/authorship of CMC regulatory filings for pharmaceutical products. Broad exposure to multiple drug delivery technologies and knowledge of standard dosage forms preferred. Excellent written and verbal communication skills Current knowledge of quality systems and FDA and EU regulations as they relate to pharmaceutical development and validation. Experience in intellectual property development desirable. Proven project management skills for technical programs. Flexibility to travel on company business when required Required/Preferred Education and Licenses Advanced degree in Chemistry, Pharm. Sci., Engineering, or related field, or equivalent combination of education and work-related experience required. Description of Physical Demands Occasional mobility within office environment. Routinely sitting for extended periods of time. Constantly operating a computer, printer, telephone and other similar office machinery. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $157,600.00 - $236,400.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. xsokbrc For more information on our Benefits offerings please click here: working/work at home options are available for this role.

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    Customer Service Retention  

    - Dublin 1

    Job Overview A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. The role requires you to excel in enthusiasm and provide great client service as part of our account management team. We would like someone who is driven, hardworking and has a strong background in complaint handling who could hit the ground running adding huge value to our account management team. Become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client focused solutions. Take ownership of all client service issues, identifying the root cause and offering a suitable resolution to any concerns raised. Ensure all client queries, service issues and requests to cancel are thoroughly investigated and resolved in line with SLA through discussion with the client and appropriate internal stakeholders whilst focusing on client resolution and retention. Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage. Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice. Understand all client databases and systems to adequately investigate and respond to the client. Maintenance of client profile including additional sites, change in employee information and undertaking investigations where appropriate. Liaise with clients via written correspondence, telephone, and video calls. Carry out onboarding calls with new clients, confirming agreement details, ensuring their registration to software platforms and scheduling consultations with relevant service areas to ensure a smooth onboarding. Ensure all onboarding processes and procedures are adhered to.The successful candidate will bring: Demonstrative customer service skills with a particular focus on rapport building and relationship management. Excellent verbal and written communication skills, with the ability to explain processes in a clear, concise and professional manner. Strong administration skills with the ability to maintain high attention to detail and produce accurate written correspondence. Ability to prioritise effectively, have high attention to detail and impeccable time management skills. Demonstrated ability to multi-task and work within tight and changeable timeframes while still maintaining excellent customer service. Ability to build and cultivate good working relationships with internal departments across various jurisdictions. Working knowledge of Microsoft Office Suite. xsokbrc Experience working in a fast-paced, target driven environment would be highly advantageous. 50470SK INDIRE Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

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    Customer Account Manager  

    - Dublin 1

    Job Overview A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. The role requires you to excel in enthusiasm and provide great client service as part of our account management team. We would like someone who is driven, hardworking and has a strong background in complaint handling who could hit the ground running adding huge value to our account management team. Become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client focused solutions. Take ownership of all client service issues, identifying the root cause and offering a suitable resolution to any concerns raised. Ensure all client queries, service issues and requests to cancel are thoroughly investigated and resolved in line with SLA through discussion with the client and appropriate internal stakeholders whilst focusing on client resolution and retention. Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage. Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice. Understand all client databases and systems to adequately investigate and respond to the client. Maintenance of client profile including additional sites, change in employee information and undertaking investigations where appropriate. Liaise with clients via written correspondence, telephone, and video calls. Carry out onboarding calls with new clients, confirming agreement details, ensuring their registration to software platforms and scheduling consultations with relevant service areas to ensure a smooth onboarding. Ensure all onboarding processes and procedures are adhered to.The successful candidate will bring: Demonstrative customer service skills with a particular focus on rapport building and relationship management. Excellent verbal and written communication skills, with the ability to explain processes in a clear, concise and professional manner. Strong administration skills with the ability to maintain high attention to detail and produce accurate written correspondence. Ability to prioritise effectively, have high attention to detail and impeccable time management skills. Demonstrated ability to multi-task and work within tight and changeable timeframes while still maintaining excellent customer service. Ability to build and cultivate good working relationships with internal departments across various jurisdictions. Working knowledge of Microsoft Office Suite. xsokbrc Experience working in a fast-paced, target driven environment would be highly advantageous. 50470SK INDIRE Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

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    Customer Service Agent  

    - Dublin 1

    Job Overview A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. The role requires you to excel in enthusiasm and provide great client service as part of our account management team. We would like someone who is driven, hardworking and has a strong background in complaint handling who could hit the ground running adding huge value to our account management team. Become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client focused solutions. Take ownership of all client service issues, identifying the root cause and offering a suitable resolution to any concerns raised. Ensure all client queries, service issues and requests to cancel are thoroughly investigated and resolved in line with SLA through discussion with the client and appropriate internal stakeholders whilst focusing on client resolution and retention. Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage. Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice. Understand all client databases and systems to adequately investigate and respond to the client. Maintenance of client profile including additional sites, change in employee information and undertaking investigations where appropriate. Liaise with clients via written correspondence, telephone, and video calls. Carry out onboarding calls with new clients, confirming agreement details, ensuring their registration to software platforms and scheduling consultations with relevant service areas to ensure a smooth onboarding. Ensure all onboarding processes and procedures are adhered to.The successful candidate will bring: Demonstrative customer service skills with a particular focus on rapport building and relationship management. Excellent verbal and written communication skills, with the ability to explain processes in a clear, concise and professional manner. Strong administration skills with the ability to maintain high attention to detail and produce accurate written correspondence. Ability to prioritise effectively, have high attention to detail and impeccable time management skills. Demonstrated ability to multi-task and work within tight and changeable timeframes while still maintaining excellent customer service. Ability to build and cultivate good working relationships with internal departments across various jurisdictions. Working knowledge of Microsoft Office Suite. xsokbrc Experience working in a fast-paced, target driven environment would be highly advantageous. 50470SK INDIRE Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

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    Head of Partnerships  

    - Cork city northside

    Head of Partnerships Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. Location: Home-based in the Republic of Ireland, with travel to member institutions Salary: €77,493 gross per annum Contract: Full-time, 12-month FTC Benefits: • 29 days annual leave plus bank holidays • Generous executive pension plan • Enhanced family leave benefits • Flexible working hours The Role: Advance HE is seeking a confident, collaborative, member-focused leader to drive growth in membership and commercial activities across Ireland and Europe. You’ll connect people, solve problems, and champion a members first culture. You will engage senior sector leaders, generate leads, convert opportunities, and deliver bespoke commercial solutions. You’ll build partnerships, contribute to strategy, and stay informed on higher education policy to support members locally and globally. Key Responsibilities: • Act as the first point of contact for members in Ireland and Europe • Build and maintain relationships across the higher education sector • Promote training and consultancy services, develop proposals and tenders • Manage projects and report to funders and stakeholders • Identify opportunities to enhance membership value and drive growth Job Requirements: • Resilient, motivating, and empowering leadership style • High emotional intelligence and strong listening skills • Commitment to equality, diversity, and inclusion • Passion for higher education and its societal role • Enterprising outlook with the ability to develop new business Advance HE is a member-led, sector-owned charity that works with institutions and higher education across the world to improve higher education for staff, students and society. Our strategic priorities of: maximising membership impact and value, supporting leadership, management and governance development for transformational change and developing educational excellence for the higher education of the future supports the work of our members and the sector. It is our people and the people we help that really make us who we are! To apply: If you have the skills and experience required for this role, please click on Apply today to be taken to our site to complete your application. xsokbrc Advance HE is committed to providing equal opportunities for everyone regardless of their background. No agencies please

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    Contracts Manager  

    - Cork city southside

    A Contracts Manager and Site Manager are required to work on fire protection projects for the Provincial Sprinkler business unit. Are you the right applicant for this opportunity Find out by reading through the role overview below. Both positions will be located in Cork, Ireland for about 6 months, maybe longer. To have 3 to 5 years’ experience in construction in the Pharmaceutical Industry. xsokbrc Previous experience working in the fire suppression industry desirable but not essential. To start ASAP



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