BCMGlobal is a leading independent third-party servicing specialist, with over €45bn assets under management and 800 employees across five European jurisdictions: the UK, Ireland, Italy, Spain and the Netherlands.
We combine deep subject matter expertise, best-in-class processes and proprietary technology platforms to achieve the best possible outcomes for our clients, which include over 125 of Europe’s leading banking and financial services institutions. Our services are tailored to meet each client’s needs and we provide support throughout the entire loan lifecycle, from origination to redemption, including loan workout and real estate services.
What you’ll do The HR Manager will be involved in the following activities:
Employee Relations & Advisory Provide commercially focused advice and support to managers on all aspects of employee relations including bullying and harassment, conduct, performance management, grievance, disciplinary, and sickness absence.
Raise awareness among managers of best practice and legal obligations in handling employee relations matters.
HR Operations & Process Excellence Improve and maintain HR process excellence.
Identify and implement process improvements, particularly across HR operations and employee lifecycle management.
Facilitate employee lifecycle movements including onboarding, internal transfers, and terminations, ensuring accurate documentation and coordination with HR Advisors.
Ensure adequate levels of support for onboarding, restructures, and exits, including the creation and maintenance of employee files.
Payroll & Compensation Oversee and coordinate payroll processes in partnership with Finance and/or external payroll providers, ensuring accuracy, timeliness, and compliance with statutory obligations.
Support the annual salary review and bonus processes, including data preparation and validation.
HR Data & Reporting Maintain and report on HR metrics and dashboards (e.g. turnover, absence, engagement, diversity).
Ensure HR systems and data integrity, including accurate employee records and reporting.
Gender Pay Gap Reporting: Lead the preparation and submission of statutory Gender Pay Gap reports, ensuring accuracy, compliance, and timely delivery in line with legislative requirements.
Policy, Compliance & Governance Maintain organisation specific policies and advise on proposed changes in line with local legislation.
Ensure adherence to legal and regulatory requirements, including GDPR compliance in HR data handling.
Support BCMGlobal programs that deliver effective risk management and compliance practices.
Lead or support internal audits and regulatory reviews related to HR practices.
Organisational Design & Workforce Planning Support organisational design initiatives, including workforce planning for redundancy programmes and Workforce expansion projects.
Partner with leadership to ensure structures align with business needs and strategic goals
Stakeholder Engagement & Strategic HR Work closely with the business to deliver the people agenda and plan, as defined by the CEO, BCMGlobal ASI, and the Director of People & Culture, in consultation with the ASI Executive Committee.
Anticipate potential people risks and implement mitigation plans.
Proactively manage and respond to queries from managers and employees via a shared HR queries inbox and ticketing service.
Group HR Engagement: Act as a key liaison with HR teams across the wider group, fostering collaboration, consistency in policy implementation, and alignment on strategic HR initiatives
Screening & Fitness to Work Manage background screening processes, including alerts, escalations, reporting, and invoicing.
This role is classified as CF1 and is subject to satisfactory completion of background checks including criminality screening.
The successful candidate will be subject to ongoing Fitness & Probity Due Diligence screening.
What you’ll bring 3-5 years equivalent experience in similar sized organisation (~350 employees)
Minimum Level 8 HR Qualification or equivalent
CIPD qualification preferred
What we offer A fair and inclusive recruitment process.
A supportive and friendly work environment with talented colleagues.
Competitive benefits including matched pension, life assurance, enhanced parental leave, and more.
A flexible and blended working culture that supports your wellbeing and development.
A commitment to diversity, equity, and inclusion, where everyone is valued and respected.
The opportunity to be part of a growing business with ambitious plans and a strong reputation in the market.
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We are an inclusive employer whose people work collaboratively. We encourage, support, and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our Company journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate based on diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at BCMGlobal. Successful applicants will be required to complete background screening prior to commencement of employment.
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