This job is with TELUS Digital, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Description and Requirements
Spreek je vloeiend Nederlands en kun je moeiteloos met Engelse content omgaan op minimaal B2-niveau? Houd je ervan om patronen te herkennen, in te zoomen op betekenis en kritisch na te denken over het 'waarom' achter woorden? Dan willen we graag van je horen.
As an Expert Rater, you'll play a vital role in training AI systems to better understand the world. Your work helps fine-tune how language models respond to real-world queries, from search engine results to ad relevance and semantic comprehension. Every decision you make will directly contribute to building smarter, more human-like AI.
Project overview:
Start Date: 15 September 2025
Work style: 100% Work from Office
Office location: Cork, Ireland
Training process: To complete the New Hire training phase, individuals must pass 2 out of 3 exams administered during their training period
Main Responsibilities:
In this role, you will assess relationships between user queries and advertiser keywords, determine semantic containment, and ensure ratings align with defined guidelines. Your work will directly contribute to improving large language models (LLMs) and machine learning systems.
Analyze query-keyword pairs to determine if the user query is semantically contained in the advertiser keyword using specific guidelines
Label data accurately within the client's rating platform, contributing to the development of AI systems for natural language understanding and ad relevance.
Perform related tasks such as search engine results page (SERP) analysis, user intent assessment, and side search relevance checks.
Apply critical thinking and semantic reasoning to detect meaning shifts, intent differences, and subtle variations in language use.
Follow strict quality and productivity targets while working independently
Stay aligned with evolving language trends and maintain objectivity by avoiding personal bias in assessments.
Key Skills & Competencies:
Analytical thinking with a high level of semantic and pattern recognition.
Proficiency in online research and information validation.
Strong communication skills and written comprehension.
Bias awareness and ability to apply objective judgment based on defined criteria.
Self-motivation, focus, and reliability
Required Knowledge:
Fluency in Dutch min. B2 language level
English B2 language level
Oral and written comprehension
Appropriate use of language
Exposure to US cultural context
Strong ability to understand written content, detect intent, and follow complex logic frameworks.
High attention to detail and consistency in applying structured guidelines.
Comfortable working independently under a fixed schedule
Desirable Studies & Experience:
Prior experience in data labeling, query analysis, search evaluation, or similar annotation work.
Academic background or professional experience in:
Psychology - understanding bias, decision-making, and cognitive patterns
Data Science / Analytics - pattern recognition, structured logic
Business Administration - evaluating commercial intent, market relevance
If this opportunity sounds appealing to you, apply now!
*Only shortlisted candidates will be contacted/interviewed.
*Kindly attach an updated Copy of your CV in English.
ABOUT US
AI Data Solutions
Creating and enhancing the world's data to enable better AI via human intelligence.
We help companies test and improve machine learning models via our global AI Community of 1 million+ annotator and linguists. Our proprietary AI training platform handles all data types (text, images, audio, video, and geo) across 500+ languages and dialects. Our AI Data Solutions vastly enhance AI systems across a range of applications from advanced smart products, to better search results, to expanded speech recognition, to more human-like bot interactions and so much more.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Additional Job Description
TELUS Digital AI Data Solutions is looking for an Expert Rater with Dutch to join our new Artificial Intelligence (AI) project.
Language ReferenceDutch
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.#LI-DNI
