Learning & Development Manager
Team Overview
The Learning & Development (L&D) Department plays a vital role in equipping employees across all departments with the skills, knowledge, and support needed to perform at their best. Comprising the Learning & Development Manager (heading the Department), a Technical Trainer, and two Training Administrators, the team is responsible for designing, delivering, and coordinating a wide range of training programs—from compliance and technical upskilling to onboarding and professional development. By fostering a culture of continuous learning and capability building, the L&D team directly supports the growth of individuals and the business as a whole, helping to ensure that Alternative Heat continues to meet the evolving demands of its projects and clients.
Role Overview
The Learning & Development Manager is a critical role responsible for ensuring that all employee training, qualifications, competency frameworks, and development pathways align with statutory, regulatory, client, and industry compliance requirements across Alternative Heat’s manufacturing, engineering, and site operations. In addition to ensuring full organisational compliance, the role has accountability for the design and delivery of structured learning, skills development, and career progression frameworks that support the short- and long-term capability needs of specifically assigned business units. This includes partnering with senior leaders and managers to identify competency gaps, support succession planning, and enable targeted professional development aligned to business objectives. The role ensures the organisation maintains full compliance with all relevant legislation, safety standards, ISO requirements, and industry certifications applicable to the Construction and MEP sectors. It oversees the development, implementation, and continuous monitoring of compliance-driven and development-focused training programs, ensuring all personnel are competent, appropriately certified, development-ready, and audit-ready at all times, while meeting and exceeding agreed training and capability standards across all business sites and units. This role requires strong leadership capability, technical and compliance training expertise, and the ability to manage training, development, and competency frameworks across multiple business functions, including offsite fabrication, site installation, commissioning, and support services, while actively supporting career development and talent growth within assigned business areas.
What You'll be Doing
This role is responsible for ensuring full organisational compliance with all regulatory, statutory, and industry training requirements across construction, manufacturing, and site operations. It involves managing a structured training framework covering mandatory certifications, maintaining a centralised compliance matrix, and ensuring alignment with ISO standards, health and safety regulations, and client requirements. The position oversees technical and operational training in collaboration with key departments, ensuring employees are competent before undertaking duties and that all content reflects current legislation and best practice. It also includes maintaining accurate training records, monitoring compliance performance, identifying risks, and ensuring audit readiness. Additionally, the role supports employee development through structured learning pathways and career progression frameworks, while leading L&D teams, engaging stakeholders, and managing external training providers to ensure quality, consistency, and continuous improvement across the organisation.
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