Reporting To: Group Head of People & Culture Primary base Fairways Hotel Dundalk Cluster responsibility Gateway Hotel Dundalk, Fairways Hotel Dundalk, Keadeen Hotel Kildare, Kilmore Hotel Cavan Regular travel to all properties is required.
Ensure all your application information is up to date and in order before applying for this opportunity.
Who We are-Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan.
Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests.
Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties.
At Calusade Hotels we believe exceptional hospitality begins with exceptional people.
We are committed to creating a workplace where our teams feel supported, valued and proud to belong.
Role Purpose: The Regional People & Culture Manager is responsible for delivering a high-quality, consistent People & Culture service across four hotel properties.
Reporting to the Group Head of People & Culture, the role works closely with Hotel General Managers and on-site People and Culture teams to support operational delivery, drive legal compliance, strengthen leadership capability, and embed a strong, performance-driven culture across the group.
Key Responsibilities: People & Culture Leadership: Act as the senior People & Culture lead across all hotels, ensuring alignment with group strategy and standards Partner closely with Hotel General Managers to support commercial and operational objectives Coach and support hotel HR teams to ensure consistent HR practices and standards Employee Relations & Compliance: Lead and manage complex employee relations matters including disciplinaries, grievances, investigations, performance management, and absence management Act as the lead contact for all WRC-related matters including case preparation, representation, and follow-up actions Ensure compliance with Irish employment legislation, codes of practice, and company policies Recruitment & Planning: Oversee recruitment strategy across the cluster, with a focus on management and specialist roles Partner with General Managers and Department Heads on workforce planning Ensure consistent, compliant recruitment and onboarding processes Support employer branding and attraction initiatives Performance, Talent & Development: Support the delivery of performance management frameworks across all hotels Coach managers in effective performance and capability conversations Identify learning and development needs and support training delivery Contribute to succession planning and internal talent development Culture, Engagement & Change: Drive employee engagement initiatives aligned to group values Support organisational change, restructurings, and consultations as required Act as a visible and trusted People & Culture presence across all properties HR Compliance & Reporting: Ensure consistency of HR documentation, contracts, and records Monitor HR metrics including turnover, absence, engagement, and ER trends Provide regular reports and insights to the Group Head of People & Culture Support audits and compliance reviews Person Specification: Essential Experience: 57 years senior HR / People & Culture experience, ideally within hospitality or a multi-site environment Proven experience managing WRC cases end-to-end Strong employee relations and case management expertise Experience partnering with senior operational leaders Multi-site HR responsibility essential Qualifications: CIPD Level 9 (Ireland) or CIPD Level 7 (UK) essential Knowledge & Skills: Expert knowledge of Irish employment law Strong influencing and stakeholder management capability Commercially aware and solutions-focused Excellent communication and coaching skills Ability to manage competing priorities across multiple sites Personal Attributes: Professional, credible, and resilient Hands-on and operationally focused High levels of integrity and sound judgement Comfortable working at both strategic and operational levels Additional Requirements: Flexibility to travel regularly between properties Ability to work independently while aligned to group strategy Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people.
Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong.
We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. xsokbrc
Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us.
When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day.
What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong.
Benefits: Meal Allowance / Canteen Mobile Phone Paid Holidays Parking Medical Aid / Health Care Pension Fund Performance Bonus