Property Claims Handler Zurich Insurance plc in our Wexford Centre of Excellence is looking for a Property Claims Handler to join our Property Claims Team. Your Role As a Property Claims Handler your main responsibilities will include, but not necessarily be limited to, the following: Investigating, validating and settling a wide range of Property Damage Claims Negotiating fair settlement in line with Company standards Liaise with Customers, Brokers, Company Service Providers and Claimants in person, by telephone and by written correspondence Taking ownership and responsibility to resolve all enquiries from both customer and external contacts to ensure delivery of a focussed claims service Reviews, resolves and proactively finalises claims within authority limits Acquires and efficiently organises the relevant evidence and information to accurately assess the value of the claim and to recognise potential fraud/recovery indicators Adheres to local regulatory and governance requirements throughout the life of the claim Refers to customer specific claims handling protocol and/or customer proposition service charter to ensure that we understand and fulfil the needs and expectations of our customers Working as part of a team focused on the achievement of challenging service levels with customer centricity crucial to all processes Getting involved in project or adhoc duties to support management Your Skills And Experience Minimum Qualifications: A minimum of two higher level C3s/H5 subjects in the Leaving Certificate or Third Level Qualification (minimum Diploma Level 6 Standard), or equivalent industry qualification Applicants should hold or have the desire to pursue a Certificate in Insurance Practice (CIP) and/or Association of Insurance Institute ACII qualification. In recognition of this, a comprehensive study support package will be provided. Preferred Qualification & Experience: Strong customer service skills focused on the delivery of quality customer service Strong verbal and written communication skills Be able to prioritise and work to deadlines Desire to learn and be flexible to business change Ability to recognise and understand appropriate legislative regulationsWorking at all times lawfully and in accordance with pre-defined regulatory compliance Excellent communication and interpersonal skills, with a particular requirement for high quality telephone skills Ability to work within a team environment focused on the achievement of both individual and team goals An innovative approach to work, training and problem solving Ability to multi-task An enthusiastic and flexible approach that includes the ability to self-motivate Quick learning capabilities and an aptitude for understanding the variable elements of insurance products High level IT and administration skills Ability to resolve customer problems Additional Information Primary work location is Wexford or Dublin based but occasional travel may be required to other Zurich locations. Benefits Some benefits include: Training & development opportunities Staff Pension Scheme Free on-site parking Sports and Social Club Bike to work/Tax Saver Bicycle Parking & Shower Facilities and more. #J-18808-Ljbffr
Bodily Injury Claims Handler Motor - Dublin Hybrid Join to apply for the Bodily Injury Claims Handler Motor - Dublin Hybrid role at Zurich Insurance Job Summary Zurich Insurance Europe AG, Ireland Branch is looking for a Bodily Injury Claims Handler to handle single and multi-party Motor claims of moderate to high complexity and exposure within specified authority limits. The successful candidate will ensure that bodily injury claims are handled in a proactive, efficient, and effective manner and with an unrelenting focus on indemnity, expense, and customer service. This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need. Your Role As a Bodily Injury Claims Handler your main responsibilities will include, but not necessarily be limited to, the following: Manage a portfolio of moderate to high potential claims from coverage determination, liability assessment and quantum analysis within authority limits. Establish timely, accurate and consistent reserves and perform on-going reviews throughout the claims cycle within authority limit of €200K by estimating and validating value of claims. Demonstrate an advanced standard of technical claims competence for handling moderate to high complexity bodily injury claims. Possess strong policy language skills enabling accurate and consistent policy wording interpretation Drive cases to a timely and accurate resolution, with an absolute focus on customer service, indemnity, and expense Manage key internal and external relationships to ensure all stakeholders are informed on relevant issues Provide a high standard of customer service and adherence to legal and regulatory requirements Support the Lines of Business heads by providing a highly credible claims proposition to our policyholders and brokers Strive for continuous improvement on claims file handling with feedback and support through the Quality Audit processes Your Skills & Experience As a Bodily Injury Claims Handler your skills and qualifications will include: A minimum of 10 years relevant claims handler experience, handling large portfolios of bodily injury claims CIP qualification required and ACII qualification desirable Must be accredited under the Minimum Competency Requirements Strong communication skills, both written and verbal Ability to manage and prioritise workload and diary management Ability to contribute effectively within a team environment and an ability to work with claims stakeholders to effectively direct claims strategy Flexible and adaptable approach to work, with the ability to respond to change and learning opportunities Additional Information Primary work location is Blackrock, Dublin. Position is Dublin-based but occasional travel may be required to other Zurich locations. Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. #J-18808-Ljbffr
Job Summary Zurich Life Assurance Plc is looking for an Enterprise Risk Analyst. Zurich Life Assurance Plc is looking for an Enterprise Risk Analyst. You will work with a dynamic risk management team from diverse backgrounds with experience in Risk Management, Business, IT, Operations, Actuarial Science, Capital Markets, Banking and Finance. Reporting to the Enterprise Risk Manager, you will: Work with a motivated and collaborative team that values different perspectives and expertise. Help embed our Enterprise Risk Management (ERM) framework to meet both internal standards and external regulatory requirements. Contribute to the development of risk methodologies and provide subject matter expertise to the business. Collaborate with colleagues as part of Zurich’s global risk management community. Your Role As a Risk Analyst, you will be instrumental in strengthening the organisation’s risk management culture by collaborating with and supporting the Chief Risk Officer and the ERM team in implementing and maintaining a robust ERM framework, including: Governance and Reporting Contribute to the production of risk reporting. Assist in the Risk Governance process, including the coordination and reporting to the Risk Oversight Committees. Report on Emerging Risks both internally and externally. Promote risk culture awareness across the organisation. Support the collection of information for policies and other governance documents. Risk Identification and Assessment Supports the 2nd line review and challenge activities. Complete Risk Assessments and Risk Reviews, ensuring regular follow‑up and reporting on improvement actions. Risk Response Support the review and challenge of proposed 1st line risk responses. Monitoring Assist with performing risk monitoring activities. Assurance Support assurance activities to ensure risks are effectively monitored and managed. Engagement Support the 1st line to adopt Group Risk Management tools, templates and methodologies. Training Support the development of training materials. Deliver training and communications and identify opportunities to introduce efficiencies and enhance the effectiveness of the ERM framework. As part of our team, you’ll have the chance to make a meaningful impact—helping shape how we manage risk within Zurich. You’ll work alongside experienced colleagues, build your own portfolio of responsibilities, and be supported by a network of professionals, tools and resources where you can grow your skills and bring fresh perspectives to the team. If you’re motivated by challenge, eager to learn, and want to contribute to the success of our business and our customers, we’d love to hear from you. Your Skills & Experience Your skills and experience will include: Strong analytical and influencing skills. Excellent inter‑personal skills, organisation and communication skills. Experience working in a 2nd line risk management function, or a similar risk oversight role, would be an advantage. Motivated to deliver in a challenging and results‑focused environment. Experience in insurance, risk management, audit, compliance, finance or a related business area. Degree in Risk Management, Economics, Business, Finance, Law, IT or similar. Good understanding of the prevailing regulatory environment; knowledge of insurance regulation would be an advantage but not essential; and Fluency in English, both spoken and written. Additional Information Primary work location is Blackrock, Co. Dublin. If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. Who We Are Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi‑line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability. This role may be available part‑time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full‑time. Please talk to us in interview about the flexibility you may need. #J-18808-Ljbffr
A leading insurance company in Dublin is seeking a Payroll Administration Specialist within the HR Services & Payroll team. This twelve-month contract offers a hybrid working arrangement. Responsibilities include managing payroll, providing HR support, and reporting. Ideal candidates will have payroll experience, strong communication skills, and proficiency in Excel. Candidates will work collaboratively within a team and have the opportunity to grow their HR skills in a supportive environment. #J-18808-Ljbffr
Job Summary Zurich Insurance Europe AG, Ireland Branch is looking for an Agri Market Facing Underwriter to join our Personal Lines Department. The Agri Underwriter is responsible for the account management of our Farm Protection Business through our Direct Customers & Broker partners. Develop and maintain relationships with our Farm Business Development Managers, Direct Customers & Broker partners in support of business retention and acquisition and to determine their insurance related needs and provide solutions. Contribute to the development of propositions and apply organisations quality standards in order to deliver profitable business results. The Underwriter will be working closely with Sales and Distribution and other internal operations, such as Product, Claims, Business Lines and Finance to ensure all areas of the business are managed according to the Zurich Way of Underwriting and within delegated authority levels. This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need. Your role As an Agri Market Facing Underwriter your main responsibilities will include, but not necessarily be limited to, the following: Under direct supervision, underwrite and analyses new and renewal business utilizing the Zurich Way of Underwriting framework and within delegated authority levels. Specific job tasks for area of responsibility include: Measuring exposure & analysing risk primarily for business referred by our online quotation tools/products. Quoting & setting coverage for cases not automatically rated/accepted. Negotiating terms & conditions. Contribute to managing accounts. Build relationships in support of customer/business acquisition and retention (e.g., by handling a range of queries, providing advice to assist with the development of an account). Implementing agreed technical standards, controls, practices and procedures, thereby maintaining underwriting discipline. Proactively contribute ideas and work for the development of new or enhanced propositions based on technical, customer and distributor insights. Adhere to Central Bank compliance standards of operating. Demonstrate high level of quality assurance in all elements of the underwriting process Ensure any issues arising are dealt with in accordance with Zurich standards and that where appropriate issues escalated in a timely fashion. Responsible for the maintenance of all customer Underwriting Records in accordance with regulatory /statutory and internal requirements. Relationships Internal Relationships Active engage and interact where necessary with Risk Engineering, Claims, Underwriting Technical Centre, Distribution Management, Proposition Development and other functional areas. External Relationships Engagement and participate in promotion of Zurich at events when appropriate. Your Skills And Experience As a Market Facing Underwriter your skills and qualifications will include: Qualification, Knowledge & Experience: A minimum of 2 Grade C3/H5 at Higher Level in the Leaving Certificate (or equivalent) or FETAC Level 6 Diploma. Bachelor’s degree and / or holds or is working towards relevant professional qualifications i.e. CIP, ACII. Minimum 3 Years industry knowledge in Commercial Insurance Underwriting Authority Level Min 1 Excellent technical insurance knowledge, including specific knowledge in the Agricultural sector Skills & Competencies: Advanced knowledge of the Insurance Industry is required, specific knowledge of the Agricultural sector would be beneficial. Thorough understanding of the relevant systems, sales practices in addition to our products being sold in the market. Solid understanding of Underwriting practices, rules and performance metrics. A high level of experience in contributing to and working effectively as part of a successful team. Strong communication and interpersonal skills supporting an ability to develop and maintain valuable and productive relationships with key customers Excellent planning and organisational skills Strong Problem-solving, decision-making and judgement skills Strong knowledge of regulatory and legal requirements Supports organisational change and improvement Ability to drive and manage own work All employees are expected to work in accordance with the values laid out in Zurich Basics. Key personal attributes Results driven with a proven track record of executing and delivering results Excellent communication and relationship skills with a strong history of collaborating effectively with key business partners A strong team player with a flexible, positive attitude towards work Excellent planning and organisational skills that support a high service standard Excellent attention to detail, including a strong ability to multitask Ability to prioritise workload and to adapt quickly within a busy environment to ensure we respond effectively to customer needs and expectations Good research skills Good IT literacy skills and knowledge of frequently used applications Additional Information Position is Wexford-based but occasional travel may be required to other Zurich locations. If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. Who We Are Zurich is one of Ireland\'s leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ+, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together! #J-18808-Ljbffr
Job Summary Zurich Life Assurance plc is looking for a Broker Consultant who has the ability to partner with our extensive relationships with Financial Brokers/Advisors. As a Life Broker Consultant within Zurich, the successful candidate will be part of the strongest and most successful Broker Consultant Team operating in the Irish Financial Services Market. This role is a controlled function under the CBI Fitness and Probity Standard. Your role As a Broker Consultant your main responsibilities will include, but not necessarily be limited to, the following: Work closely with Financial Brokers/Advisors, allowing them to deliver superior service to their clients. Understand the needs of a panel of Financial Brokers/Advisors and their clients and help fulfil those needs with the use of Zurich products. Work to exceed targets by building and growing profitable relationships with our Financial Broker/Advisor network. Identify how the technical expertise within Zurich can be properly focused and delivered to the Financial Broker/Advisor network. Be a business partner to the Financial Broker/Advisor and deliver the help needed for them to expand and be more efficient in running their own business. Create, develop and manage relationships with a panel of Financial Brokers/Advisors to promote Zurich and drive sales. Understand the market place and industry developments when dealing with our distributors. Understand how the Irish Financial Broker/Advisor business works – current position, future aspirations and how Zurich can partner with them. Improve and update product and market knowledge and apply knowledge appropriately. Manage own priorities and make effective use of resources available. Your Skills & Experience As a Broker Consultant your skills and qualifications will include: Strong technical knowledge of life, investment and pension products. Strong academic qualifications, minimum QFA qualified together with a commitment to attain relevant technical insurance qualifications. Excellent and deep understanding of the intermediary marketplace, competitors, as well as intermediary business models. Strong communication skills with the ability to adapt style to the individual needs of intermediaries and able to network and successfully build relationships. An ability to engage on an individual and/or group basis through high degree of presentation skills with an ability to make a positive impact and build rapport with others. Self-motivated, goal orientated and resilient. The ability to achieve qualitative and quantitative individual targets under set business targets. Effective personal organisational/business planning skills. Proven ability to think creatively and to innovate. Problem solving, decision making and solid business judgement. Additional Information Primary work location is Blackrock, Dublin. Position is Dublin-based but occasional travel may be required to other Zurich locations. If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. Who We Are Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose – Let’s Create a Brighter Future Together! #J-18808-Ljbffr
A leading insurance company in Dublin is looking for a Project Manager to join their Business Change team. The role involves planning and managing various change projects, ensuring business case objectives are met and communicated effectively. Candidates should have over 5 years of project management experience and a proven track record in technology-enabled business transformation. This company promotes a diverse work culture and flexible working arrangements. Application is open for both full-time and part-time candidates. #J-18808-Ljbffr
A leading insurance company in Dublin is seeking an Enterprise Risk Analyst to support the risk management team. You will be involved in implementing and maintaining the Enterprise Risk Management framework. Responsibilities include contributing to risk reporting, governance, and monitoring activities. Ideal candidates will possess strong analytical skills and a degree in a relevant field. Opportunities for training and development are offered, fostering a collaborative work culture. #J-18808-Ljbffr
Job Summary Within the HR Services & Payroll team, this position plays a key role in payroll administration support, reporting, Coretime user support, and event management. Reporting to the HRS & Payroll Manager, the successful candidate will gain knowledge and experience in many aspects of HR. This twelve‑month contract offers a hybrid working arrangement with onsite days in our Blackrock, Dublin office. The role may be available part‑time or full time. We want the best people for our roles, and we recognise that sometimes those people aren’t available full‑time. Please discuss flexibility at interview. Job Responsibilities Monthly reporting and administration activities in support of HR operational requirements Supporting the timely administration and management of monthly payrolls Maintenance and management of Coretime, employee management tool Providing specialist advice to all employees/managers in relation to HRS tools & practices Responding to employees / managers emails from HR inbox and escalations Coordination and management of benefit events as required Providing ad‑hoc management information using our HR databases and reporting tools Supporting the Head of HR, BPS, and COE head of HR departments as required Understanding GDPR, compliance, controls, and risk requirements to ensure adherence Support HR Payroll Operations and Systems projects Your Skills and Experience Proven payroll/accounting experience working on in‑house payroll, including customer service experience, is a distinct advantage IPASS payroll qualification or equivalent Experience of working with SAP, Corepay and Coretime systems an advantage Strong verbal and written communication skills, organizational skills, and self‑motivation Excellent Microsoft applications skills, particularly very strong Excel skills Understanding of tax and payroll issues is an advantage Desire to develop and grow current skill levels and curiosity of all areas in HR Previous experience of delivering technical projects would be beneficial Excellent attention to detail and inter‑personal skills Work collaboratively within a team environment and know when to use your own initiative Maintain confidentiality, and provide credible solutions to challenges Develop and build strong internal & external relationships Prioritise workload within a team environment and have an agile mindset Champion compliance, risk, and controls through a professional approach Additional Information Primary work location is Blackrock based but occasional travel may be required to other Zurich locations. If you value an exciting and varied working environment and meet the above requirements, then our recruiter, Anne‑Marie O’Leary is looking forward to receiving your application by clicking on the button “Apply online”. Who We Are Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,600 people across its locations in Dublin and Wexford. Zurich is a strong brand – with our 53,000 employees worldwide forming the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. We offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterised by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ+, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose – Let’s create a Brighter Future Together! #J-18808-Ljbffr
A leading insurance company is seeking a Group Pensions Administrator to join their team in Dublin. This role involves administering Corporate Pension schemes and ensuring strong client relationships. The ideal candidate will have a Third Level Qualification and be proficient in MS Excel and Word. This is a hybrid position, requiring initial full-time office attendance, with opportunities for flexibility. Excellent attention to detail and organizational skills are critical for success in this role. #J-18808-Ljbffr
