Senior HR Business Consultant (FTC) Zurich Insurance Company Ltd is seeking a Senior HR Business Consultant for an 18 month fixed term contract/ secondment. Reporting to the HR Business Partner, this role will support the delivery of our overall people strategy and business goals. This role is accountable for leading a team of HR professionals while partnering with leaders to shape, influence, and execute people initiatives that enable business performance. The successful candidate will be responsible for partnering with designated areas of the business to provide guidance on key people matters such as talent management, employment law, employee engagement and change management topics. Working closely with stakeholders, this role will partner with the wider HR team to help execute on people related topics to support the achievement of business goals. This role may be available part-time or full time.This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need. Your Role As a Senior HR Business Consultant your main responsibilities will include, but not necessarily be limited to, the following: Manage and coach a team of HR Business Consultants based across our Dublin & Wexford offices that provide HR support across a range of HR topics including talent management, talent acquisition, employment law, employee relations, employee engagement, benefits, HR Operations, change management and HR processes. Drive our overall people stratgey including workforce planning and capability-building initiatives ensuring functions consider current and future workforce demographics, skills, and capabilities. Provide expert guidance on employment matters including managing complex cases. Influence organisational change and transformation. Support our HR governance and risk management. Oversee HR Business Partnering processes and ensure a high-quality employee experience. Support our performance, reward, and succession planning cycles Work closely with people managers to provide guidance and direction to ensure consistent application of and adherence to people related policies and procedures. Partner with the Integrated Talent Management and Organisational Development areas to identify and support employee development and organisational development needs. Assist in development of HR policy and procedures Support/lead and influence change management initiatives to meet business requirements. Support our people sustainability ambitions including internal skill development and mobility to better future proof our people. Develop strategies for talent acquisition, development, and retention to bridge these gaps. Manage/support the HR workstreams of HR and business projects where required including acting as a support to HR Project Governance. Data preparation and analysis to provide recommendations for relevant meetings, e.g. on workforce composition. Resonsible for ensuring key metrics and reports are provided in a timely manner to support overall inisght and oversight. Partnering with the broader HR team, this role will be a key support to ensuring a strong overall culture exists, one that creates an environment in which all our employees feel included. Supports initiatives aimed at enhancing the overall employee experience and employee engagement. Further Accountabilities Model behaviors that demonstrate commitment to corporate values. Provide guidance and support for team members. Take action to manage own personal development and encourage others to do the same. Contacts / Relationships This role focuses on providing outstanding HR service and support to our internal clients, primarily line managers and employees. You will collaborate with colleagues across the business, helping them achieve their objectives and ensuring we deliver on Zurich’s promise to our people. Skills / Experience As a Senior HR Business Consultant your skills and qualifications will include: A HR related qualification is beneficial HR related experience is required with generalist experience an advantage Evidence of further development in business partnering skill areas such as employment law etc. Strong communication, collaboration and relationship building skills necessary Ability to multi task and manage deadlines Additional Information Primary work location is Dublin. Occasional travel may be required to other Zurich locations. Hybrid working will be faciliated as part of our way of working. #J-18808-Ljbffr
Engineer Surveyor Zurich Insurance Company are looking for an Engineer Surveyor to join their team in Leinster. To undertake a range of engineering equipment assessments for a specific technical discipline and produce high quality reports conforming to company and ISO90001 standards. Provide technical support to fee-earning teams to deliver a high quality and effective engineering service. This role may be available part-time or full-time. Your Role As an Engineer Surveyor your skills and qualifications will include: Contribute to the effectiveness of the Technical Services team by undertaking consultancy services or technical standards assignments. Efficiently manage allocated work to agreed business targets and ensure client’s inspections booked by oldest due date. Provide a high quality technical service and ensure compliance with relevant technical information and standards as advised via training, technical documentation and client specific instructions. Keep abreast of developments in the technical manuals. Use engineering judgement to assess safety of equipment and undertake inspection of plant at Client premises. Categorize risk associated with plant defects and report as appropriate. Undertake coaching of other staff where required. Involvement in projects to develop new products. Undertake fee based activity. Efficiently manage allocated work to agreed business targets and ensure client’s inspections booked by oldest due date. Submits a work plan ensuring business performance targets are achieved. Complete and submit inspection reports on time to current Quality Assurance procedures. Manage volume of overdues to agreed levels (maximum oldest dates). Ensure compliance with technical, quality and health and safety standards. Compliance with technical standards and quality systems within technical discipline. Produce accurate estimates of resources required for projects and manage projects to ensure profitability. Work undertaken within agreed services standards. Input to planning: recruitment, retention, succession and innovation to ensure business objectives are satisfied. Manage projects to operate profitably within budget constraints. Your Skills & Experience As an Engineer Surveyor your skills and qualifications will include: Required Bachelor’s degree (or equivalent) and extensive experience in related field Relevant industry qualifications and experience Required: Level 4/HNC or fulfilling qualification category of current UKAS requirements, including appropriate experience as defined in UKAS RG series of documents #J-18808-Ljbffr
Zurich 56 Company Ltd is looking for a Senior HR Business Consultant in Dublin to support HR delivery and partner with leaders in shaping business performance. This role entails managing a team, influencing organizational change, and providing expert guidance on talent management and employment law. The position allows for part-time or full-time flexibility as part of their commitment to finding the best candidates. The ideal candidate will have HR experience, strong communication skills, and the ability to manage multiple tasks effectively. #J-18808-Ljbffr
Zurich 56 Company Ltd is seeking an Engineer Surveyor to join their team in Leinster, Ireland. The role includes assessing engineering equipment, producing reports, and providing technical support to ensure compliance with quality standards. Candidates should have a relevant Bachelor’s degree and experience in the field, alongside industry qualifications. The position can be part-time or full-time, and encompasses coaching, technical assessments, and project management responsibilities. #J-18808-Ljbffr
Operations Administrator- 10 month contract 82314 Job Summary Zurich Life Assurance plc is looking for an Operations Administrator within the Service Teams area of the business to focus on understanding and responding to what matters to customers. We are looking for a highly motivated individual with excellent communication skills. Successful candidates will gain a thorough knowledge of the workings of a life office by working in a dynamic environment handling queries and requests relating to products which range across Corporate and Individual Pensions, Investments & Protection Plans. Initially, due to the nature of the role full time attendance in the office will be required but over time it will evolve into a hybrid based role. Please talk to us at interview about the flexibility you may need. This role may be available part-time or full time. Please talk to us at interview about the flexibility you may need. Your Role Ensuring that our customers come first is a key responsibility of the role. Processing all client/member requests through the new business stage / life cycle of their policies. This will involve ensuring that requests are processed in accordance with product rules and the company's processes and procedures. Dealing with clients/members and brokers/employers and other stakeholders over the phone. Interacting with other areas of the business e.g. Sales, Propositions, Compliance etc. to improve how we work. Your Skills and Experience Good working knowledge of Microsoft Word, Excel. Third Level Qualification in relevant area. Have achieved or be making significant progress towards a relevant professional qualification that meets Central Bank Minimum Competency Requirements. Previous administration experience an advantage. Excellent attention to detail. Has excellent inter-personal skills. Ability to work in a dynamic team environment. Be well organized, results driven and capable of working to tight deadlines. Good communicator with excellent interpersonal skills. Additional Information Primary work location is Blackrock, Co. Dublin. The work is office based for at least the first four to six months. #J-18808-Ljbffr
Zurich 56 Company Ltd is seeking a Motor Claims Handler to join the team in Wexford. The successful candidate will manage a portfolio of motor damage claims, providing exceptional customer service while adhering to regulatory standards. The role requires effective communication skills and problem-solving abilities focused on achieving a timely resolution of claims. Flexibility in work hours, including part-time options, is available. Occasional travel may be required to other Zurich locations. #J-18808-Ljbffr
Zurich 56 Company Ltd is seeking a Senior Project Manager to lead IT Transformation initiatives in Dublin. You will oversee Agile projects, manage diverse teams, and ensure successful delivery of complex programs. This role requires 7+ years of experience in project management and a strong understanding of the Agile methodology. Occasional travel may be required. Join Zurich and be part of a diverse and inclusive culture focused on delivering impactful change. #J-18808-Ljbffr
Claims Handler Zürich Insurance Plc is looking for a Motor Claims Handler to join our Claims Team based in our Centre of Excellence in Wexford. The Claims Teams, based across both Wexford & Blackrock, are responsible for meeting the Insurance needs of our customers through both our broker and direct channels. The successful candidate of this contract will be responsible for the administration, and negotiation of a portfolio of motor damage claims and other claims-related activities on behalf of Zurich Insurance plc. Reporting to a Team Coach, the claims handler will be required to work closely with both first and third party claimants and other internal operations, such as Underwriting, Finance, and Sales & Distribution to ensure all areas of the business are managed according to the Zurich Way of Claims and within handling authority levels. This role may be available part‑time or full time. We want the best people for our roles, and we recognise that sometimes those people aren’t available full‑time. Please talk to us at interview about the flexibility you may need. Your role Managing a portfolio of material damage claims. Proactively manage a portfolio of cases to achieve a settlement, within the designated personal authority level, in line with established standards, procedures, and guidance provided. Demonstrate an advanced standard of technical claims competence for handling moderate to high complexity material damage claims. Drive cases to a timely and accurate resolution, with an absolute focus on customer service, indemnity, and expense. Manage key internal and external relationships to ensure all key stakeholders are informed on relevant file updates. Provide a high standard of customer service and adherence to legal and regulatory requirements. Drive efficient and effective claims management processes by utilising Industry leading telematics technology to achieve better outcomes. Strive for continuous improvement on claim file handling with feedback and support through the Quality Audit processes. Liaise with Customers, Brokers, Company Service Providers and Claimants in person, by telephone and by written correspondence. Responsible for relationship management of both first and Third Party Claimants. Implement agreed technical standards, controls, practices and procedures, thereby maintaining claims discipline. Ensure any issues arising are dealt with in accordance with Zurich standards and that where appropriate issues are escalated in a timely fashion. Comply with the Minimum Competency Code, Consumer Protection Code and any other relevant regulations. Your skills and experience Minimum Qualifications: A minimum of 2 Grade C3/H5 at Higher Level in the Leaving Certificate (or equivalent) or FETAC Level 6 Diploma. Preferred Qualification & Experience: Provide exceptional customer service with a focus on quality and care. Communicate effectively, both verbally and in writing. Prioritize tasks, meeting deadlines efficiently. Embrace a learning mindset and adapt to changing business needs. Understand and adhere to relevant legislative regulations and regulatory requirements. Collaborate effectively within a team, achieving individual and collective goals. Demonstrate advanced IT skills and resolve customer issues empathetically. Ability to work within a team environment – focused on the achievement of both individual and team goals. Ability to build key relationships with customers internally and externally. Excellent communication skills (both verbal and written). Strong negotiation skills. A strong team player with a flexible, positive attitude towards work. Strong leadership and delegation skills. Enthusiasm, ambition and innovation. Ability to operate independently. Good research skills. Pro‑active with strong problem‑solving, decision‑making and judgement skills. Excellent attention to detail, including a strong ability to multitask. Ability to prioritise workload and to adapt quickly within a busy environment to ensure we respond effectively to customer needs and expectations. Excellent planning and organisational skills that support a high service standard. All employees are expected to work in accordance with the behaviours laid out in Zurich Purpose and Values. Additional Information Position is Wexford‑based but occasional travel may be required to other Zurich locations. All employees are expected to work in accordance with the behaviours laid out in Zurich Purpose and Values. #J-18808-Ljbffr
Job Summary Zurich Insurance Europe, AG is looking for a Senior Project Manager to join our Business Change & Transformation team on a 2 Year Fixed Term Contract. Our team drives the delivery of Zurich’s strategic goals by partnering with leaders, product managers, and marketing managers to deliver complex, large-scale programs as well as regulatory and small-scale change initiatives. You will work across disciplines, supporting the implementation and continuous improvement of how we work and deliver value. This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need. Your Role As a Senior Project Manager your main responsibilities will include, but not necessarily be limited to, the following: Oversee daily operations and multi-phase Agile IT & Business Change programs, managing diverse teams of 20–30 people across internal, contract, and vendor resources. Lead all project delivery stages, including scoping, planning, requirements, testing (SIT & UAT), deployment, and service transition. Develop and control detailed project plans to deliver on time, within budget, and to agreed quality standards. Identify, track, and communicate project milestones, risks, dependencies, and status updates to leadership and stakeholders. Proactively manage and escalate program risks, supporting informed decision-making and keeping projects on track. Apply and adapt delivery methodologies (Scrum, Waterfall, Lean) as appropriate to the project needs. Ensure robust stakeholder engagement, address competing priorities, and support organizational change readiness. Set and monitor quality objectives, manage project documentation, and, where required, oversee procurement of external services. Your Skills & Experience As a Senior Project Manager your skills and qualifications will include: 7+ years IT Transformation and Business Change Project Management experience with a focus on large, complex, multi-location programs or projects Strong track record of delivering in an Agile environment Has a proven track record of delivering complex, multi-process technology solutions in a legacy IT environment Strong understanding of product and design and ideally have worked with design or product teams You’re an excellent self-starter with a track record of seamless execution on complex projects with minimal guidance You have strong facilitation and stakeholder management skills and are comfortable working side‑by‑side with company leaders Understands and has acted as a Business Analyst Scrum Master experience preferable Financial Services and General Insurance industry experience an advantage Additional Information Primary work location is Dublin/Wexford but occasional travel may be required to other Zurich locations. If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. Diversity & Inclusion At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ+, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together! #J-18808-Ljbffr
Customer Services Administrator – 10 month contract Zurich Life Assurance plc is looking for a Customer Services Administrator to focus on understanding and responding to what matters to customers. We are looking for a highly motivated individual with excellent communication skills. Successful candidates will gain a thorough knowledge of the workings of a life office by working in a dynamic environment handling queries and requests relating to products which range across Corporate and Individual Pensions, Investments & Protection Plans. Initially, due to the nature of the role full time attendance in the office will be required but over time it will evolve into a hybrid based role. Please talk to us at interview about the flexibility you may need. This role may be available part-time or full time. We want the most suitable people for our roles and recognise that some may not be available full time. Discuss flexibility at interview. Your Role Ensuring that our customers come first. Dealing with clients/members and brokers/employers and other stakeholders over the phone. Processing a number of client/member requests through the new business stage / life cycle of their policies, ensuring requests are processed in accordance with product rules and the company's processes and procedures. Complaints handling. Interacting with other areas of the business e.g. Sales, Propositions, Compliance etc. to improve how we work. Your Skills and Experience Excellent interpersonal and communication skills, particularly on the phone. Ability to work in a dynamic team environment. Well organised, results driven and capable of working to tight deadlines. Good working knowledge of Outlook, Microsoft Word, Excel. Third Level Qualification in relevant area (TBC). Willing to undertake relevant professional qualification that meets Central Bank Minimum Competency Requirements. Previous experience in a customer‑facing role (advantage). Additional Information Primary work location is Blackrock. Position is Dublin-based. The work is office based for at least the first four to six months. #J-18808-Ljbffr
