ZAGG is a global leader in accessories and technologies that empower mobile lifestyles. The Company has an award winning product portfolio that includes screen protection, mobile keyboards, power management solutions and social tech sold under the ZAGG® and, mophie® brands. ZAGG operates its international business from Shannon, Ireland with additional offices in the United States and China. ZAGG products are available globally at leading retailers including Apple, Currys, 3UK, Select, Orange, Verizon, Elkjop, and Amazon. For more information, please visit the company’s websites at www.zagg.com and follow us on Instagram, TikTok and LinkedIn. ZAGG is an equal opportunities employer. Position Title Brand Ambassador/ Trainer Classification Permanent Reporting to Regional Sales Director, UK & Ireland Position Summary We are looking for a dynamic and results-driven Brand Ambassador/ Trainer to join our team. This position will be responsible for supporting sales across Ireland. The Brand Ambassador/Trainer will be the face or our company and have an opportunity to deliver a world-class experience with every interaction with our partners. Their primary focus is supporting retail performance in their assigned territory to achieve sales targets via store visits, trainings, events and technical support when required. You will be responsible for improving sell thru programme of work to , merchandising compliance and developing a continuous improvement programme of work to deliver improved retail performance for each store. We are a global inclusive team and require someone to demonstrate a positive attitude when faced with change, working with your teammates and with our partners. Key Responsibilities Provide onsite support to retail employees and distributor partners where needed Develop and maintain a strong technical understanding of our products and services, as well as the competitive landscape Establish productive, professional relationships with all retail employees within your assigned territory Improve retail employee’s knowledge of all ZAGG products on an ongoing basis to support retail performance improvement at store level Audit in store merchandising compliance where needed Stock Management. Monitor product inventory levels to ensure products are well-stocked and readily available for customers Schedule training with relevant store managers when required Proactively source weekly retailer training opportunities at region, district and/or store levels to efficiently train all employees within your assigned territory Completion and submission of store visit reports on a regular basis via a field management application Work on own initiative to identify areas for potential process improvement Proactively assess, clarify and validate customer needs on an ongoing basis Proactively work with ZAGG team members and contact centre to assist with troubleshooting of any issues relating to products Identify and define corrective actions and follow up to resolve any issues Be an effective link between Sales and other departments to help drive business forward Perform additional duties as and when required Please note that areas of responsibility may vary, change and/or develop dependent on the business requirements of ZAGG. Skills, Knowledge & Experience 2+ years of relevant experience is essential Highly energetic and self-starter Sales and target driven Technically competent, ideally having worked in an accessory sales environment previously Effective troubleshooting skills: You demonstrate strong root cause analysis skills, through effective troubleshooting skills, you can quickly identify problems and solutions Must be well organised and detail-oriented Work well in a collaborative troubleshooting environment, while at the same time you can also work autonomously to arrive at the right solution for our customers Professional demeanour with excellent verbal & written communication skills and have the ability to establish a professional, friendly and empathetic dialogue with customers #J-18808-Ljbffr
ZAGG is looking for a dynamic Brand Ambassador/Trainer in Shannon, Ireland, to support retail sales across the region. The role involves providing onsite support, developing strong relationships with retail employees, and ensuring effective product knowledge. Candidates must have at least 2 years of relevant experience and the ability to work both collaboratively and independently. ZAGG emphasizes technical competence and effective troubleshooting skills in their teams. Join a globally inclusive environment and help drive sales performance. #J-18808-Ljbffr
About ZAGG ZAGG is a global leader in accessories and technologies that empower mobile lifestyles. The company has an award‑winning product portfolio that includes screen protection, mobile keyboards, power management solutions and social tech sold under the ZAGG® and, mophie® brands. ZAGG operates its international business from Shannon, Ireland with additional offices in the United States and China. ZAGG products are available globally at leading retailers including Apple, Currys, 3Uk, Select, Orange, Verizon, Elkjop, and Amazon. For more information, please visit the company’s websites at www.zagg.com and follow us on Instagram, TikTok and LinkedIn. ZAGG is an equal opportunities employer. Position Title Operations Executive Location Shannon Classification Permanent Position Summary ZAGG International is seeking a proactive and customer‑oriented Operations Executive to join our team. This position will be responsible for working proactively with ZAGG customer’s Resellers & Distributors. You will be responsible for supporting all queries from Field Sales & Channel Partners to ensure smooth operations, SLA adherence and timely customer information. The team is highly collaborative, so the successful candidate will enjoy working with others to share ideas, as well as have the ability to work independently. Key Responsibilities Sales Support – support regional field sales personnel & partners on all pre‑ and post‑sales enquiries, including order entry, back‑order management, invoicing, delivery issues, sample requests, complaints and return requests. Build and develop relationships with ZAGG field sales, partners & resellers. Ownership of customer weekly reports, including backorders, shipments, open orders. Understand the product – keep abreast of any changes and have the most up‑to‑date information possible. Be proficient in all ZAGG internal systems and ensure you follow all procedures from an audit perspective. Police & validate that field sales & partners are adhering to processes. Miscellaneous, ad‑hoc tasks completed as required – covering colleagues during leave, assisting in induction training for new employees and other general administrative duties as required by management. Work on own initiative to identify areas for potential process improvement. Perform additional duties as required. The Ideal Candidate Will Have Fluency in English; second language desirable. Proficiency in Microsoft Excel, Word, Outlook and experience with CRM, GP and Dynamics. 3+ years’ experience in a similar role. Technical competence, having worked in a technology sales order management environment prior to this. Proven record in customer order management. Excellent attention to detail and accuracy. Proactive problem solving. Ability to work independently as well as part of a team, demonstrating a proactive and collaborative approach to problem‑solving. Self‑starter with excellent communication skills, able to work on own initiative and as part of a team. Ability to collaborate effectively in a team environment. Ability to adapt and change with the business needs. #J-18808-Ljbffr
A leading technology accessories provider in Shannon is seeking a proactive Operations Executive to support field sales and manage customer relationships. The role requires fluency in English, proficiency in MS Excel, and a minimum of 3 years’ experience in a similar position. The successful candidate will work collaboratively with sales teams and partners, ensuring smooth operations and adherence to procedures. This permanent position offers a dynamic work environment where initiative and problem-solving skills are essential. #J-18808-Ljbffr
