HR Administrator - 6 month Fixed Term Contract Xanadu is seeking a highly organised and proactive HR Administrator & Personal Assistant to support the CEO and provide administrative support across the HR function. This dual role requires exceptional attention to detail, strong communication skills, and the ability to manage competing priorities. You will be responsible for ensuring the smooth running of the CEO’s diary, managing travel arrangements, and assisting with HR administration to support the employee lifecycle. What will I be doing? HR Administration: Support the recruitment process, including posting job adverts, coordinating interviews, and managing candidate communications. Assist with onboarding and offboarding processes, including preparing contracts, new starter packs, and leaver documentation. Maintain HR records, ensuring accuracy and compliance with data protection legislation. Support with office management as and when required. Personal Assistant to CEO: Manage the CEO’s diary, including scheduling meetings, coordinating appointments, and anticipating scheduling needs. Organise domestic and international travel arrangements, including flights, accommodation and itineraries. Manage correspondence and act as the first point of contact for the CEO. Handle confidential information with discretion and professionalism. What are we looking for? Previous experience in a PA or administrative role, ideally supporting senior leadership. Experience in HR administration or related fields preferred. Strong organisational and time management skills with the ability to multitask. Excellent verbal and written communication skills. High level of confidentiality, discretion, and professionalism. Proactive, with the ability to anticipate needs and take initiative. Detail-oriented and accurate in all work. Calm under pressure, with the ability to adapt to changing priorities. Professional, approachable, and collaborative. #J-18808-Ljbffr
Matchbook Betting Exchange - CRM Executive Matchbook is looking for a capable candidate who is ready to rise to the challenge and be part of our dynamic and focused Marketing team to help increase brand loyalty, long-term retention, and revenues. This role focuses on driving customer engagement, loyalty, and retention by leveraging data-driven insights, segmentation, and targeted marketing initiatives through Email, Push Messaging & SMS for our growing portfolio of brands and gaming products in the UK, Ireland, Brazil, and Mexico. Core Duties & Responsibilities: The main duties and responsibilities in this role will include, but are not limited to: Support our Head of CRM to deliver programmes to acquire, retain, and grow our customer base in alignment with the defined CRM Strategy. Create engaging, visually appealing email campaigns and automations, optimising for open rates, click-through rates, and conversions. Conduct A/B testing and use data analysis to continuously refine and improve campaign performance. Help test and implement evolving communication channels such as SMS, push notifications, to support personalised, dynamic content. Create reports and perform analysis of regular and ad hoc campaigns, providing proactive feedback to the CRM team, with insights on the performance and effectiveness. Work closely with the creative team with briefing marketing assets. Ensure we are communicating to the right customers at the right time with the right offer. Take responsibility for your own promotions and make sure each step from planning to execution to analysis is done to the highest standard. Creating casino and exchange bonusing campaigns. Perform ongoing competitor research and develop responsive recommendations. Identify and troubleshoot performance issues, working closely with the customer support team to correct customer impact. Strong problem-solving skills with ability to identify problems and develop solutions. Knowledge of and experience with integrated marketing messaging platforms, such as Xtremepush, Optimove, Braze, or Salesforce Marketing Cloud. 1-2 years CRM experience in iGaming, Fintech, or similar industry. Fluent in Mexican Spanish or Brazilian Portuguese. Strong proficiency in Microsoft Excel. Numerate and analytical mindset. Ability to work in a fast-paced environment. Excellent time management and organisational skills. Enthusiastic and driven personality, ability to work autonomously, and strong results-driven orientation. Ability to prioritise tasks effectively and work to challenging deadlines. Strong written and verbal communication skills Excellent interpersonal skills with the ability to build and maintain relationships. A strong interest and knowledge of Betting Exchange, Sportsbook, and Casino, and how they work and operate day-to-day. Interest and passion for sport Degree in maths, statistics, or a related field of study. Cultural Fit: The company is split across multiple locations across the UK, Ireland, and Europe, so we are looking for someone with experience working with remote teams and building strong work relationships across multiple sites. The working environment is professional whilst being relaxed and informal. We are additionally seeking someone with a “can-do” attitude who will get involved beyond the specific role, build on the internal culture of teamwork, and go above and beyond to get things done. #J-18808-Ljbffr
Matchbook is looking for a capable candidate who is ready to rise to the challenge and be part of our dynamic and focused Marketing team to help increase brand loyalty, long-term retention, and revenues. This role focuses on driving customer engagement, loyalty, and retention by leveraging data-driven insights, segmentation, and targeted marketing initiatives through Email, Push Messaging & SMS for our growing portfolio of brands and gaming products in the UK, Ireland, Brazil, and Mexico. What will I be doing? The main duties and responsibilities in this role will include, but are not limited to: Support our CRM Manager to deliver programmes to acquire, retain, and grow our customer base in alignment with the defined CRM Strategy. Create engaging, visually appealing email campaigns and automations, optimising for open rates, click-through rates, and conversions. Conduct A/B testing and use data analysis to continuously refine and improve campaign performance. Help test and implement evolving communication channels such as SMS, push notifications, to support personalised, dynamic content. Create reports and perform analysis of regular and ad hoc campaigns, providing proactive feedback to the CRM team, with insights on the performance and effectiveness. Work closely with the creative team with briefing marketing assets. Ensure we are communicating to the right customers at the right time with the right offer. Take responsibility for your own promotions and make sure each step from planning to execution to analysis is done to the highest standard. Creating casino and exchange bonusing campaigns. Perform ongoing competitor research and develop responsive recommendations. Identify and troubleshoot performance issues, working closely with the customer support team to correct customer impact. What we are looking for? Strong problem-solving skills with ability to identify problems and develop solutions. Knowledge of and experience with integrated marketing messaging platforms, such as Xtremepush, Optimove, Braze, or Salesforce Marketing Cloud. 1-2 years CRM experience in iGaming, Fintech, or similar industry. Strong proficiency in Microsoft Excel. Numerate and analytical mindset. Ability to work in a fast-paced environment. Excellent time management and organisational skills. Enthusiastic and driven personality, ability to work autonomously, and strong results-driven orientation. Ability to prioritise tasks effectively and work to challenging deadlines. Strong written and verbal communication skills Excellent interpersonal skills with the ability to build and maintain relationships. What else would be very benficial? A strong interest and knowledge of Betting Exchange, Sportsbook, and Casino, and how they work and operate day-to-day. Interest and passion for sport. Cultural Fit: The company is split across multiple locations across the UK, Ireland, and Europe, so we are looking for someone with experience working with remote teams and building strong work relationships across multiple sites. The working environment is professional whilst being relaxed and informal. We are additionally seeking someone with a “can-do” attitude who will get involved beyond the specific role, build on the internal culture of teamwork, and go above and beyond to get things done. #J-18808-Ljbffr
Safer Gambling Manager - 12 Month FTC - Mat Leave Cover The Safer Gambling Manager will be primarily responsible for the ongoing management and delivery of Matchbook’s customer interaction and Safer Gambling programme to ensure that our customers gamble in a safe environment that complies with regulatory requirements across several jurisdictions. Particular emphasis on the continued delivery of Remote Customer Interaction (RCI) guidance in the UK and ongoing development of the internal policy and processes to remain compliant with developing requirements for Financial Vulnerability Checks and Financial Risk Assessments. Engagement with Trade Bodies and Regulatory Authorities as required where necessary. Reporting to the Head of Risk and Compliance, the role is key in maintaining and delivering our vision of being a compliant, highly trusted and sustainable operator. What we are looking for Own and maintain the Safer Gambling Policy, ensuring procedures are current, well-documented, and communicated across the organisation for all jurisdictions. Manage the efficacy of interactions carried out by the Analysts and take the lead on more complex cases where needed. Own training for the team of Analysts and wider business, specifically for Safer Gambling requirements, where required. Be the “lead”, for any identified changes to policy or process relating to Safer Gambling either technically or operationally to ensure best practice. Report to the Compliance Committee and SG SteerCo, trends and analysis of the efficacy of the RCI programme. Contribute to any regulatory assessments in relation to the safer gambling framework. What we are looking for Previous experience in delivering UK LCCP SG requirements and presenting where required to Regulators. Understanding of Identify, Interact and Evaluate requirements from a regulatory, technical and operational perspective. Experience of multiple regulatory environments is beneficial. Sports betting & exchange experience preferable. Strong verbal and written communication skills, with the ability to convey complex information clearly. Ability to work independently and make informed decisions, while keeping key stakeholders updated. Collaborative, proactive, and solutions-oriented mindset. Proven ability to assess and manage regulatory risks at both project and organisational levels. Experience in delivering staff training is desirable. Fast learner with the ability to adapt to evolving regulatory requirements. Strong attention to detail with a high degree of accuracy. Location The role may be considered fully remote, although travel to our offices in Cork (Ireland) and London (UK) is necessary for induction and ad-hoc visits where required. #J-18808-Ljbffr
Overview Do you want to work with a highly skilled team in a challenging, supportive and fun environment? Then you’ve come to the right place! As our company continues to grow and our industry change, we need great people to help us achieve continued success and exceed our customer's needs. What do you get in return? We commit to providing you with an open, inclusive and collaborative working environment where we work hard but take some time to have fun along the way. About the Role We are looking for an engineer with a strong focus on scalable system design, automation, and reliability. You will be responsible for building and maintaining highly available systems, optimizing performance and... Role: QA Engineer As a QA engineer your mission will be to ensure that your team delivers products to the very highest level of quality, whilst also helping to develop our QA frameworks used by all engineering teams across the business. You will... Company Xanadu is an innovative technology company that develops best-in-class betting software and provides operational support and services for clients in Europe and in the US. Our largest client is Matchbook, one of the world\'s... Role: HR Administrator – 6 month Fixed Term Contract Xanadu is seeking a highly organised and proactive HR Administrator & Personal Assistant to support the CEO and provide administrative support across the HR function. This dual... Role: Senior Java Engineer (SRE-focused) About the RoleWe are seeking a Senior Java Engineer with an SRE-focused mindset to help design, build, and maintain high-volume, event-driven distributed systems. You will play a key role in driving performance, reliability, and... #J-18808-Ljbffr
