Apprentice Sales Executive - Joe Duffy Volkswagen Navan, Meath Due to on-going growth within the group, we are recruiting for a bright and ambitious Trainee Sales Executive with retail and/or hospitality experience to join our bright and modern Volkswagen dealership in Navan on a full-time basis. Joe Duffy Group is Irelands leading motor retailer representing 21 brands across 23 dealerships with a team of 650 employees and an enviable franchise portfolio of world-leading brands. In May 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity. The Sales Executive Apprentice will embark on up to 12-month apprenticeship in-house training program which will lead to qualifying as a Joe Duffy Group Sales Executive. It is essential that applicants possess a full Irish or EU Driving Licence. The main areas of learning will be: Follow the Joe Duffy Group sales process rigidly in pursuit of vehicle sales To follow instruction and take guidance from Sales Manager Manage and develop customer follow-up and prospecting systems designed to create additional sales opportunities for repeat and new business Effectively manage the customer through the entire sales process; from enquiry to delivery and beyond. Achieve agreed sales targets for new and or used vehicles. Build rapport and lasting relationships with customers to ensure repeat business. Maintain and accurately record all customer contact/details using in house computer systems Complete accurate appraisals of all vehicles presented in part-exchange, agreeing values with the Sales Manager. Actively achieve targets on a daily basis. Attend training on a regular basis to maintain product knowledge and increase skills Achieve the standards required and become a Sales Executive Person Specification: Experience of working in a sales capacity or a customer service environment, demonstrating a commitment to providing our customers with an exceptional level of service. Previous experience of presenting products to customers highly advantageous Leaving Cert Maths and English (A1-C3) or equivalent essential or Graduate Degree Possess a strong desire to succeed in a career selling motor vehicles Can clearly demonstrate a strong work ethic with excellent organisation & negotiation skills Warm and friendly personality portraying a professional and corporate image to all our customers (both face to face and over the phone) Excellent communication and Interpersonal skills. A disciplined approach to following a rigid process from start to finish. For insurance reasons a full clean Driving Licence is a prerequisite. We will recognise and reward your hard work, achievements and loyalty with our excellent reward and benefits package, which includes: Employment Assistance Programme Social club Industry leading training and progressions plans Bike to Work Scheme 22 days Annual Leave Life cover This is a 'Apprentice Sales Executive' role. Joe Duffy Group have a comprehensive training programme in place which is tailored to suit individual's needs, and can take 12 months to complete. During this apprenticeship, you will receive a lot of training in the Joe Duffy Group sales process, database management, marketing, customer service and everything you will require to have a successful career in motor sales. During this training, the emphasis is on learning and developing your sales skills, being mentored, observing senior sales executives, classroom and brand training. During the majority of this training, you will not be expected to sell, but that is the end goal. It is essential that applicants have a full EU Driving Licence. Ideally you will be able to demonstrate strong customer service, telesales, retail sales or customer contact experience. You do not need to have motor experience, but have a desire and understanding of the motor trade. This position may also suit a graduate looking to pursue a career in Motor Sales. If you are passionate and believe you have got what it takes to make a success within our organisation and want a career, not just a job - submit your CV and cover letter online today! We do not require the assistance of third parties or Agencies - Thank you Skills: Sales Customer Service Retail Hospitality Benefits: Basic Salary Full Training
Car Cleaner- Joe Duffy Volkswagen Navan, County Meath Due to on-going growth within the group, we are recruiting for a committed and dependable Car Cleaner/Valetor to join our Volkswagen dealership in Navan on a full-time basis. Joe Duffy Group is Irelands leading motor retailer representing 21 brands across 23 dealerships with a team of 650 employees and an enviable franchise portfolio of world-leading brands. In May 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity. Key Responsibilities: Be responsible for the condition of all new and used vehicles delivered to the group including cleanliness, documentation, keys etc. Prepare vehicles in line with PDI and Dealer requirements. Ensure any damage is notified to the relevant manager in order that appropriate action can be taken. Wash and valet cars in line with Dealer standards. Inspect vehicles with sales/service person prior to customer handover. Ensure regular stocks of cleaning materials. Assist in maintaining the high standard of Dealership cleanliness. Maintain safe working practices and standards of the Dealership. We will recognise and reward your hard work, achievements and loyalty with our excellent reward and benefits package, which includes: Employment Assistance Programme Industry leading training and progressions plans Bike to Work Scheme 20 days Annual Leave For more information please contact Skills: Interior Cleaning Cleaning valeting car cleaning car valeting valetor Benefits: Basic Salary Bonuses Training
Apprentice Aftersales Advisor - Joe Duffy Volkswagen Navan Due to continued growth within the group, we are currently recruiting for an Apprentice or Trainee Aftersales Advisor to work in our modern Volkswagen Navan showroom. Joe Duffy Group is Irelands leading motor retailer representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands. In May 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity. This is a fantastic career opportunity to train as an Aftersales Advisor with Ireland's largest motor retail group. Successful candidates will complete a minimum of six months structured and comprehensive training. A full and clean Irish or EU driving licence is an absolutely essential requirement for this role. Requirements: To be the focal and experienced point of contact for Volkswagen customers requiring servicing or repair to their vehicles. Managing the flow of information between the workshop, the rest of the Dealership and the customer, delivering excellent customer service at all times. To manage all service telephone and walk-in enquiries on behalf of the dealership. Qualify service needs and diagnose vehicle running problems where appropriate. Establish understanding and an agreement with the customer of the work to be carried out. Calculate workshop capacity insuring that all details are entered onto the service workshop loading system. Manage the handover and administration of Customer Service Vehicles. Explain the work carried out on vehicle ensuring customers full understanding and authorisation. Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with dealership procedures. Understand and adhere to manufacturer brand service requirements. Maintain safe working practices and abide by the working rules and standards of the dealership. Maintain product knowledge on the full Volkswagen range. Maintain relevant systems ensuring accuracy at all times. This is a Trainee role and Joe Duffy Group have a comprehensive training program in place which is tailored to suit individual's needs and can take six months to complete. During this program, you will receive comprehensive training in the Joe Duffy Group process, database management, marketing, customer service and everything you will require to have a successful career in aftersales. During this training, the emphasis is on learning and developing your skills, being mentored, observing experienced service advisors, classroom and brand training. Ideally you will be able to demonstrate strong customer service, telesales, retail sales or customer contact experience. You do not need to have motor experience, but a desire to work in and an understanding of the motor trade. We will recognise and reward your hard work, achievements and loyalty with our excellent basic salary benefits package: Employment Assistance Program. Industry-leading training and progression plans. Bike to Work Scheme. 22 days of Annual Leave. Life cover. Active Social Club. PRSA. If you are passionate about customer service, are driven and ambitious and believe that you have what it takes then submit your CV and cover letter online today! A full and clean Irish or EU driving licence and a full time work VISA are essential requirements for this role Third Party Or Agency Assistance is Not Required - Thank You Joe Duffy Group is an equal opportunities employer Skills: customer service communication skills Benefits: Annual Leave
