Vodafone Group Plc is seeking a Store Manager in Cork, Ireland. The successful candidate will lead the Retail Sales team, focusing on delivering outstanding customer experiences while meeting sales and NPS targets. Responsibilities include managing store operations, training staff, and engaging with the local community. The role offers competitive salary, flexible working arrangements, training opportunities, and benefits including 23 days annual leave, a generous pension contribution, and discounts on Vodafone products. #J-18808-Ljbffr
## Store ManagerCork, IrelandThe Senior Retail Sales Team Leader manages the store and the Retail Sales team to deliver Retail product sales and services directly to the end customers, by matching the products and services to the needs of each customer in line with Retail Standards and procedures. The team interacts directly with customers and focuses on increasing sales, exceeding sales targets and elevating the customer experience (NPS) with Vodafone. The customer base is mostly consumers but may also include some small business, SOHO (Small Office Home Office) and self-employed customers. Typically reports to the Retail Sales Manager.## **Who you are*** Supports the team with the delivery of store based activities, including end-to-end sales, customer services and store management responsibilities;* Responsible for meeting Retail Sales and NPS targets consistently (may be individual or store targets);* Builds trusting relationships with the customer base, drives improvements in NPS and represents the Vodafone brand;* Provides operational support to the team and delivers an exceptional sales experience, developing customer loyalty and cross-selling through managing the customer experience;* Coordinates reporting, stock-taking, audits and product launches and other store related activities that enable the store to run effectively;* Applies the advocacy of Self-Serve and Digital-First for solving non-complicated service situations;* Communicates and exchanges logical information in a concise and clear way, provides advice for ensuring effective collaboration across channels, perhaps with other stores;* Engages with the local community and businesses (e.g. shopping centre, events, local charities/schools) and acts as an ambassador;* Thoroughly understands Retail Sales policies and procedures through acquired experience, and informs customers accordingly to ensure a high level of customer experience;* Ensures the team support and educate the customer around setting up/using their device, assist with technical queries and diagnose and Organise repair of faulty devices;* Ensures the team identify cross/upsell opportunities;* Performs other job-related duties or tasks defined by the manager or resulting from assigned agendas.## **Skills:*** Digital Advocacy* Competitor Awareness and Cross Sell* Ownership* Building Rapport* Resilience* Building and Proposing Solutions* Empathy* Objection Handling and Negotiation* Identifies Customer Needs**When you join the Vodafone Team, you will have the chance to grow your career while also experiencing some serious benefits!****Some of the benefits that you will receive along the way are:*** Competitive Salary* Flexible working (times and location) is part of our culture where your hours can facilitate your personal work-life balance* Generous Employer Pension contribution* Free Phone Bill – When you join the team, your phone bill is on us! You will also receive mobile phone purchasing discounts* Learning and Development – We provide extensive training to all of our employees so they can progress in their careers! There is also the Vodafone University where our employees can gain incredible skills!* Exclusive Family and Friends Discounts – Receive additional discounts for you, your Family and Friends on Vodafone Products!* 23 days annual leave and 3 charity days off – PLUS a dedicated day off for your birthday* Access to our Wellness centre including free access to our Gym, health and wellness centre and external practitioners* We are passionate about our employees! Here at Vodafone we want you to bring your whole self to work and we enable this with our progressive workplace policies. We are proud supporters of the LGBTQ+ community and Vodafone is committed to support all of their employees at work. We are an equal opportunities employers where our people can be at their best.* When you combine Technology and the human spirit, anything is possible.And when you join Vodafone, we’ll help you shape a rewarding career that gives back in more ways than one.* It starts here. It starts with you.Top skillsAusbildungCoachingCustomer ServiceSales1. Store Manager2. Retail Store Manager3. Assistant Store Manager4. Sales Supervisor5. Customer Experience Manager #J-18808-Ljbffr
Who we areVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.#VOIS #BeUnrivalled #CreateTheFutureAbout this roleWe are seeking a commercially driven sales professional to systematically landscape and develop strategic customer accounts at a mid-market level. This role focuses on building and nurturing a robust sales pipeline of at least three times the annual sales quota, while acting as a trusted advisor to customers. The individual will work across the Vodafone selling process to identify, develop and close opportunities across Mobility, Fixed, Mobile Broadband, Unified Communications and Security solutions, while managing ongoing customer relationships to enable sustainable growth.What you’ll doDevise and own a customer and account plan aligned to the “Protect & Nurture” pillar of the SME Champion Strategy within Vodafone Ireland.Build and maintain a minimum 3x sales pipeline through strategic account landscaping, outbound calling, social selling and targeted marketing campaigns.Engage with customer buying centres and influence long-term strategic direction as a trusted advisor.Identify customer needs and design tailored solutions across Mobility, Fixed, Mobile Broadband, Unified Communications and Security portfolios.Develop and own contract strategies to ensure appropriate coverage and penetration across the assigned account base.Manage customer requirements to complete proposals and contracts, including pricing, credit terms and procurement navigation.Collaborate closely with Solutions Sales, Marketing and wider internal stakeholders to deliver revenue targets and support account servicing.Coordinate and contribute to tender responses, including gathering estimates, managing response streams and building relationships with procurement teams.Support and participate in marketing-led initiatives, events and campaigns focused on priority growth areas.Provide timely, accurate sales forecasts and clear visibility of pipeline and performance to the line manager.Report regularly on sales performance, pipeline health and customer activity.Ensure excellent ongoing account management to enable cross-selling and long-term customer value.Who you areAn individual with a strong passion for working with customers in a service-led, quality-driven environment.An experienced B2B sales professional with 4+ years’ experience in a comparable role.Commercially astute, with strong business acumen and the ability to manage complex customer relationships using a consultative approach.Confident and credible when presenting and influencing at all levels, including senior and executive stakeholders.Highly organised and analytical, with sound decision-making skills in a fast-paced environment.Proactive, resourceful and innovative in identifying new opportunities and building sustainable sales pipelines.Motivated, resilient and outcomes-focused, with a proven track record of delivering against quarterly and annual targets.A collaborative team contributor who works effectively across functions to achieve shared goals.Customer-focused, with strong service issue and complaint resolution capabilities.Comfortable providing and receiving constructive feedback to drive continuous improvement.Not a perfect fit?Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.What's in it for youExposure to strategic, large corporate customers within a leading global telecommunications organisation.The opportunity to influence long-term customer strategies and deliver meaningful commercial impact.A collaborative working environment with access to cross-functional expertise across sales, solutions and marketing.Continuous professional development through real-world commercial challenges and customer engagement.The chance to build a strong personal brand as a trusted advisor within the Vodafone ecosystem.What skills you will learnAdvanced strategic account planning and pipeline management techniques.Consultative selling across complex, multi-solution technology portfolios.Stakeholder management and influencing skills at senior and executive levels.Commercial negotiation and contract management within structured procurement environments.Forecasting, performance reporting and data-driven sales decision-making.VOIS Equal Opportunity Employer CommitmentVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.Join UsAt Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.AlertApply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.#JDEnhancedByTARAFollow us on social media and #StayConnectedLinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/Chat with our employees: https://lnkd.in/dpkrcvR2 #J-18808-Ljbffr
Vodafone Group Plc seeks a commercially driven sales professional in Dublin. This role focuses on developing strategic customer accounts and nurturing a robust sales pipeline. Candidates should have 4+ years of B2B sales experience, strong business acumen, and the ability to manage complex relationships. The position offers opportunities for professional development and exposure to strategic corporate customers within a leading global telecommunications organization. #J-18808-Ljbffr
## Solution Sales SpecialistDublin, Ireland## **About this role**We are seeking a motivated Solution Sales Specialist to join our SME Digital Sales team in Dublin. This individual will work closely with National Account Managers to develop and close new business opportunities across the Total Communications portfolio. The role combines sales expertise, customer engagement, and solution knowledge to create tailored ICT and cloud-based propositions for SME customers. The ideal candidate will bring strong consultative selling capability, a collaborative mindset, and the ability to translate customer needs into impactful technology solutions.## **What you’ll do**• Develop and manage a structured plan to achieve and surpass sales targets for Cloud & Hosting and ICT solutions. • Build and maintain a healthy sales pipeline, ensuring proactive creation, qualification, and progression of opportunities. • Conduct comprehensive Business Ready Conversations to understand SME customers’ goals and digital transformation needs. • Map customer buying centres, identifying key influencers and decision-makers to ensure effective stakeholder engagement. • Design and articulate tailored ICT solutions aligned with customer requirements and market trends. • Prepare and present proposals, lead solution discussions, and support negotiations through to contract closure. • Ensure customers have full visibility of the complete product portfolio, keeping them informed of updates and innovations. • Provide knowledge-sharing and training within the team to bridge product or solution capability gaps. • Collaborate with internal partners across sales, strategy, and marketing to drive consistency in go‐to‐market activities. • Support management in achieving annual targets and KPIs related to solution sales performance.## **Who you are**• Experienced professional with 3+ years in a similar consultative or solution sales role. • Skilled in solution‐led selling, capable of leading strategic conversations with business decision-makers. • Committed to continuous learning with a growth mindset, remaining adaptable in a fast-evolving digital environment. • Proactive and confident with the ability to identify opportunities through structured customer analysis. • Strong communicator able to collaborate effectively with internal and external stakeholders. • Experienced in managing the full sales cycle from prospecting through to complex deal closure. • Adept at understanding partner ecosystems including distributors, resellers, software vendors, and system integrators. • Able to bring customer voice and insights back into the business to enhance propositions and remove barriers.## **What skills you will learn**• Advanced solution selling techniques for complex ICT and cloud solutions. • Enhanced stakeholder mapping and negotiation capabilities. • Deeper knowledge of total communications, cloud, and hosting technologies. • Skills in designing and positioning technology-led business solutions. • Greater commercial and strategic thinking through collaboration with cross‐functional teams.Top skillsAccount ManagementMarketing #J-18808-Ljbffr
Vodafone Group Plc is looking for a motivated Solution Sales Specialist to join the SME Digital Sales team in Dublin. This role focuses on developing and closing new business opportunities within ICT and cloud-based solutions. Candidates should have over 3 years of experience in consultative selling and a strong capacity for stakeholder management. You'll work closely with National Account Managers to translate customer needs into impactful technology solutions, all while maintaining a proactive sales pipeline. #J-18808-Ljbffr
A leading telecommunications provider in Dublin seeks a Retail Advisor to deliver exceptional customer service. In this role, you'll assist customers with product choices and resolve queries, ensuring a positive experience. Ideal candidates should have a strong customer service background, excellent communication skills, and a passion for teamwork. Competitive commission structure and opportunities for career growth are offered. Join a supportive and progressive work environment that values diversity. #J-18808-Ljbffr
## Retail Advisor Part- Time (Wilton)Cork, Ireland## **Who you are:**You are a strong teammate with a focus on bringing a first class customer service to our customers, with previous experience delivering on this. You are open-minded, innovative and daring. You have the passion, drive and skills to help us continue driving growth and excellence across Vodafone. As a Retail Advisor, you will be passionate about driving sales and supporting your store and team in achieving a range of critical metrics in both sales and customer experience. You will be guided by the Vodafone values, which are being Customer Obsessed and Ambitious & Competitive. We need you to embrace these from the start!## **What your job role will entail:*** Achievement of individual sales targets set by the business on a weekly, monthly and quarterly basis* Ensure all administration associated with the role is completed correctly and within agreed timeframes* Ensure you consistently deliver a first class experience to all our customers. Keeping updated on new products and services to be able to advise our customers accordingly* Take ownership of your customer's queries or needs, dealing with them in a positive manner to ensure that all aspects are resolved and/or seen through to completion* Be an ambassador for the Vodafone brand## **The skills that you will need:*** We are obsessed with our customers! You must have the ability to take ownership of your customer’s experience and issues to achieve a positive outcome* Flexibility on working hours due to the opening and closing times of our stores* You are a strong communicator with the ability to tailor your style depending on the audience* You are self-motivated, outgoing and energetic* You enjoy working on your own and as part of your wider team to achieve customer satisfaction and important metrics**You will achieve success in Vodafone by following the Vodafone spirit behaviours!**Customer Obsessed - We are passionate about meeting and exceeding our customer expectations every time Digital Vodafone - We create and deliver new products, services and ways of working that delight our customers. We use our digital tools to create a unique experience for our customers Ambitious & Competitive - We bring energy and passion to our work and always aim to beat the competition One Company, Local Roots – We work across Vodafone to achieve the best outcome for our customers, employees and stakeholders while giving back to our community**Our three pillars of Speed, Simplicity and Trust underpin the Vodafone spirit behaviour.**Speed - Here at Vodafone, we like to be first to deliver to the Irish Market! We relentlessly prioritise and pursue the outcomes that matter to our business while making rapid business decisions Simplicity – We make things simple for our customers, partners and colleagues through our customer obsession and digital tools. We challenge complexity and provide simpler solutions Trust - We are reliable and transparent to deal with. We deliver for others and trust others to do likewise**When you join the Vodafone Team, you will have the chance to grow your career while also experiencing some serious benefits!****There are vast opportunities to progress from a retail advisor to various opportunities across the business, from assistant manager to head office!****Some of the benefits that you will receive along the way are:*** Competitive Commission Structure – Not only will you receive a competitive salary but you will also get the chance to earn additional commission on top of this!* Learning and Development – We provide extensive training to all of our employees so they can progress in their careers! There is also the Vodafone University where our employees can gain incredible skills!* Exclusive Discounts – Receive additional discounts for you, your Family and Friends on Vodafone Products!* And many more...We are passionate about our employees! Here at Vodafone we want you to bring your whole self to work and we enable this with our progressive workplace policies.We are proud supporters of the LGBTQ+ community and Vodafone is committed to support all of their employees at work.We are an equal opportunities employers where our people can be at their best.Top skillsRetail #J-18808-Ljbffr
Retail Advisor (FT) Henry StreetDublin 1, IrelandWe know that everyone is unique, with multiple aspects to their identity and different experiences behind them. Recognising this is fundamental to how we approach diversity, equity and inclusion at Vodafone. We value diversity and want to create an inclusive and equitable work environment that celebrates our differences and empowers people to bring on board different perspectives to help us best serve our diverse customer base and communities. Please complete the optional diversity questions to help us monitor effectiveness of an equitable recruitment process. Your information will be confidential and won't affect or be linked to your application at any point of the recruitment process. We appreciate your help in shaping our policies to make everyone feel welcome and thrive here. If you select, “Yes”, you are giving us your consent to use your data in aggregated and anonymized reports to measure and inform diversity, equity and inclusion objectives. Your data will be treated confidentially and will not form part of the recruitment process or be visible to anyone involved in the selection at any point of the process. You can withdraw your consent at any time by simply changing your consent to “No” in your candidate profile, in which case your data will no longer be included in reports. For more detail on how we handle your information and your rights please refer to the Candidate Privacy Statement for your market accessible via your profile under Search Option & Privacy #J-18808-Ljbffr
Retail Advisor (FT) Henry StreetDublin 1, IrelandWe know that everyone is unique, with multiple aspects to their identity and different experiences behind them. Recognising this is fundamental to how we approach diversity, equity and inclusion at Vodafone. We value diversity and want to create an inclusive and equitable work environment that celebrates our differences and empowers people to bring on board different perspectives to help us best serve our diverse customer base and communities. Please complete the optional diversity questions to help us monitor effectiveness of an equitable recruitment process. Your information will be confidential and won't affect or be linked to your application at any point of the recruitment process. We appreciate your help in shaping our policies to make everyone feel welcome and thrive here. If you select, “Yes”, you are giving us your consent to use your data in aggregated and anonymized reports to measure and inform diversity, equity and inclusion objectives. Your data will be treated confidentially and will not form part of the recruitment process or be visible to anyone involved in the selection at any point of the process. You can withdraw your consent at any time by simply changing your consent to “No” in your candidate profile, in which case your data will no longer be included in reports. For more detail on how we handle your information and your rights please refer to the Candidate Privacy Statement for your market accessible via your profile under Search Option & Privacy #J-18808-Ljbffr
