Job Title: Omni Channel Marketing & eCommerce Manager Reporting to: Head of Business Development & Growth Location: M7 Business Park, Co Kildare Contract Type: Full time, permanent Work schedule : 37.5 hours per week, Monday to Friday Closing Date: 10th December 2025 Purpose of the Role The Retail Marketing & eCommerce Manager is responsible for implementing and delivering integrated retail marketing and eCommerce strategies that support Vision Ireland Retail’s commercial objectives. The role will lead initiatives to increase sales across both online and physical retail channels, enhance brand visibility, and improve customer engagement through effective use of digital marketing, CRM, and promotional activity. This position requires a balance of strategic planning and hands-on implementation, ensuring that marketing, online trading, and customer communication efforts are aligned with Vision Ireland’s values and business goals. Duties and Responsibilities 1. eCommerce Management Select and manage product ranges for all online sales platforms. Oversee the creation and presentation of high-quality, visually appealing product photography and listings. Manage online merchandising, pricing structures, and product descriptions to optimise customer engagement and conversion. Monitor online sales performance, identify trends, and implement actions to increase revenue. Produce regular KPI reports detailing online sales, web traffic, and performance analytics. Liaise with the Stock Acquisitions Manager regarding product availability, assortment, and recommendations. Collaborate with the Digital Marketing function to enhance website visibility and customer acquisition. 2. Retail Marketing Develop and implement marketing strategies to support retail performance across all stores and digital platforms. Manage and coordinate promotional campaigns, both online and in-store, to maximise visibility and drive sales. Maintain and optimise all Google My Business listings to ensure store information, imagery, and customer interactions are accurate and up to date. Plan and deliver retail events, product launches, and promotional activities to increase footfall and community engagement. Build and manage relationships with creative agencies, media partners, bloggers, stylists, and influencers to strengthen brand positioning. Ensure all marketing and communications align with Vision Ireland Retail’s brand identity and messaging standards. Collaborate with Vision Ireland group marketing to ensure broad alignment with key aspects of the group strategy, including our continued commitment to accessibility in all channels Work jointly with group teams on procurement of creative and media services where appropriate to ensure optimum efficiency and value for money for Vision Ireland 3. Customer Relationship Management (CRM) Manage CRM systems to support customer engagement, segmentation, and loyalty initiatives. Develop and execute targeted communication and promotional campaigns informed by CRM data and analytics. Work collaboratively with internal teams to maintain high data quality and optimise customer lifecycle management. 4. Advertising and Campaign Management Plan and oversee the delivery of advertising campaigns across digital, social media, and traditional media channels. Monitor and analyse campaign performance to evaluate effectiveness, return on investment, and future opportunities. Ensure all campaigns adhere to brand guidelines, compliance standards, and data protection requirements. 5. Reporting and Analysis Analyse marketing and eCommerce performance data to inform strategic and operational decision-making. Produce regular reports on sales trends, customer insights, and campaign outcomes. Identify and recommend opportunities for innovation and continuous improvement across marketing and eCommerce activities. This job description is not exhaustive and may be reviewed in line with the business needs and any other reasonable requests at the discretion of Vision Ireland management. Experience and Qualifications A relevant third-level qualification in Marketing, Business Administration, or a related discipline. Proven experience in a retail marketing and/or eCommerce management role. Demonstrated experience in planning and executing integrated marketing campaigns across multiple channels. Strong understanding of digital advertising platforms (e.g. Google Ads, Meta Ads) and CRM systems. Solid knowledge of eCommerce frameworks, website analytics, and SEO principles. Excellent project management and organisational skills, with the ability to manage multiple priorities in a fast-paced environment. Strong creative and analytical skills, with a customer-focused and results-oriented approach. Excellent interpersonal and communication skills, capable of building effective relationships with internal and external stakeholders. Other Requirements Willingness to travel as required. Flexibility to work outside standard hours, including evenings or weekends, to support events, campaigns, or key business activities. Candidates must be eligible to work full-time within the EEA. Vision Ireland is an equal opportunities employer. Equality, Diversity, and Inclusion Vision Ireland is committed to creating an inclusive environment where diversity is celebrated, and everyone is afforded equality of opportunity. It is our policy to recognise people as a key resource required for successful attainment of the organisation’s mission. In support of this, it is important to remember that differences between people, whether devised from their different backgrounds and personalities, cultures and/or their different abilities, can be a source of strength to the organisation. Vision Ireland is also committed to providing reasonable accommodation for a person with a disability, whether they are an applicant for employment or an employee requiring special facilities. Additional information Informal enquiries to Vision Ireland reserves the right to close this competition prior to the closing date outlined should a high volume of applications be received. Skills ecommerce retail marketing customer relationship management advertising campaign management #J-18808-Ljbffr
A leading charity organization in Ireland is seeking an Omni Channel Marketing & eCommerce Manager to spearhead integrated retail marketing and eCommerce strategies that drive sales. This role requires experience in campaign management and CRM systems, with a strong focus on enhancing brand visibility and customer engagement. The ideal candidate will have a relevant degree and proven experience in the field. This position is full-time and based in Co Kildare. #J-18808-Ljbffr
Job Title: Omni Channel Marketing & eCommerce Manager Reporting to: Head of Business Development & Growth Location: M7 Business Park, Co Kildare Contract Type: Full time, permanent Work schedule: 37.5 hours per week, Monday to Friday Closing Date: 10th December 2025 Purpose of the Role The Retail Marketing & eCommerce Manager is responsible for implementing and delivering integrated retail marketing and eCommerce strategies that support Vision Ireland Retails commercial objectives. The role will lead initiatives to increase sales across both online and physical retail channels, enhance brand visibility, and improve customer engagement through effective use of digital marketing, CRM, and promotional activity. This position requires a balance of strategic planning and hands-on implementation, ensuring that marketing, online trading, and customer communication efforts are aligned with Vision Irelands values and business goals. Duties and Responsibilities 1. eCommerce Management Select and manage product ranges for all online sales platforms. Oversee the creation and presentation of high-quality, visually appealing product photography and listings. Manage online merchandising, pricing structures, and product descriptions to optimise customer engagement and conversion. Monitor online sales performance, identify trends, and implement actions to increase revenue. Produce regular KPI reports detailing online sales, web traffic, and performance analytics. Liaise with the Stock Acquisitions Manager regarding product availability, assortment, and recommendations. Collaborate with the Digital Marketing function to enhance website visibility and customer acquisition. 2. Retail Marketing Develop and implement marketing strategies to support retail performance across all stores and digital platforms. Manage and coordinate promotional campaigns, both online and in-store, to maximise visibility and drive sales. Maintain and optimise all Google My Business listings to ensure store information, imagery, and customer interactions are accurate and up to date. Plan and deliver retail events, product launches, and promotional activities to increase footfall and community engagement. Build and manage relationships with creative agencies, media partners, bloggers, stylists, and influencers to strengthen brand positioning. Ensure all marketing and communications align with Vision Ireland Retails brand identity and messaging standards. Collaborate with Vision Ireland group marketing to ensure broad alignment with key aspects of the group strategy, including our continued commitment to accessibility in all channels Work jointly with group teams on procurement of creative and media services where appropriate to ensure optimum efficiency and value for money for Vision Ireland 3. Customer Relationship Management (CRM) Manage CRM systems to support customer engagement, segmentation, and loyalty initiatives. Develop and execute targeted communication and promotional campaigns informed by CRM data and analytics. Work collaboratively with internal teams to maintain high data quality and optimise customer lifecycle management. 4. Advertising and Campaign Management Plan and oversee the delivery of advertising campaigns across digital, social media, and traditional media channels. Monitor and analyse campaign performance to evaluate effectiveness, return on investment, and future opportunities. Ensure all campaigns adhere to brand guidelines, compliance standards, and data protection requirements. 5. Reporting and Analysis Analyse marketing and eCommerce performance data to inform strategic and operational decision-making. Produce regular reports on sales trends, customer insights, and campaign outcomes. Identify and recommend opportunities for innovation and continuous improvement across marketing and eCommerce activities. This job description is not exhaustive and may be reviewed in line with the business needs and any other reasonable requests at the discretion of Vision Ireland management. Experience and Qualifications A relevant third-level qualification in Marketing, Business Administration, or a related discipline. Proven experience in a retail marketing and/or eCommerce management role. Demonstrated experience in planning and executing integrated marketing campaigns across multiple channels. Strong understanding of digital advertising platforms (e.g. Google Ads, Meta Ads) and CRM systems. Solid knowledge of eCommerce frameworks, website analytics, and SEO principles. Excellent project management and organisational skills, with the ability to manage multiple priorities in a fast-paced environment. Strong creative and analytical skills, with a customer-focused and results-oriented approach. Excellent interpersonal and communication skills, capable of building effective relationships with internal and external stakeholders. Other Requirements Willingness to travel as required. Flexibility to work outside standard hours, including evenings or weekends, to support events, campaigns, or key business activities. Candidates must be eligible to work full-time within the EEA. Vision Ireland is an equal opportunities employer. Equality, Diversity, and Inclusion: Vision Ireland is committed to creating aninclusiveenvironment where diversity is celebrated, and everyone is affordedequality of opportunity.It is our policy to recognise people as a key resource required for successful attainment of the organisations mission. In support of this, it is important to remember that differences between people, whether devised from their different backgrounds and personalities, cultures and/or their different abilities, can be a source of strength to the organisation. Vision Irelandis also committed to providing reasonable accommodation for a person with a disability, whether they are an applicant for employment or an employee requiring special facilities. Additional information: Informal enquiries to Vision Ireland reserves the right to close this competition prior to the closing date outlined should a high volume of applications be received. Our website: Retail Services: Vision IrelandServices: Skills: ecommerce retail marketing customer relationship management advertising campaign management
Location:Vision Ireland Retail Store, Main Street, Celbridge, Co Kildare Vacancy Type:Full-time, Permanent Working hours:37.5 per week (5 days of 7) *Store management performance bonus opportunities* Closing date: 3rd December 2025 An exciting opportunity to join our Vision Ireland Retail team as manager of our Celbridge store! Vision Ireland Retail is one of Irelands leading charity retailers that makes a real difference in your local community. Our extensive retail operation of 130 stores nationwide provide support and critical funds to meet the essential services of the nearly 300,000 sight loss client users across the island of Ireland. About the Role As Store Manager you will be responsible for a strong team tasked with driving both turnover and revenues in store.You will be tasked with supervising financial KPIs, including sales, wages, and shrinkage, together with customer service/feedback, visual merchandising, internal audits, retail standards, and administrative compliance. The ideal applicant will love to work with a diverse team, have a passion for retail, coaching and developing those around you. The success of the store is based on becoming a part of the local community and its ability to build excellent relationships with the in-store team, its local surrounding area and network of stores. Principal Duties: Meet and exceed ongoing retail store sales targets. Ensure that all visual merchandising standards are attractive and in line with weekly changes in accordance with celebratory and promotional events. Recruitment and development of all staff, volunteers, and social activation scheme employees to enhance a positive collegial atmosphere with particular attention to customer service. Ensure adequate staffing cover at all times to meet the needs of the business and daily / weekly trading periods. Ensure that all goods offered for sale are of excellent quality and that the store is kept clean and professional in appearance at all times. Undertake responsibility for all donated goods and ensure proper presentation when displayed on the shop floor, to include pricing, ticketing, cleaning, ironing, and stock rotation. Manage the shop accounting procedures including banking, till receipts, transactions and cash handling procedures are adhered to at all times. Full responsibility for inventory and security of all equipment and fittings on the shop floor and extended premises. Take an active lead and support for all on-going store and community-based fundraising events. Promotion of the Vision Ireland brand through a variety of local channels in a cost-effective manner whilst ensuring communications are in keeping with brand standards. Responsibility for all health and safety in accordance with statutory obligations to include training, adherence to fire procedures and maintenance of all safety and first aid equipment. Benefits of working with Vision Ireland: Full time, permanent contracts with ample opportunities for career progression across a large nationwide network of retail stores. Competitive salary and annual leave. Store management performance bonus. Educational sponsorship assistance and support. Employee Assistant Programme Company-wide learning and development opportunities. This job description is not exhaustive and may be reviewed in line with the business needs and any other reasonable requests at the discretion of Vision Ireland management. Selection Criteria: If you have experience in a retail supervisory role, can clearly demonstrate a motivational leadership style,deliver excellent store standard, and exceed store targets than this may be the perfect career path for you. All applicants must submit a current CV and cover letter outlining your motivation to apply. Candidates must be eligible to work full-time within the EEA. Mandatory: Retail supervisory experience. Customer focused with a drive for meeting sales targets. Team building and motivational skills. Creativity and innovation. Integrity and trust. Time management and organisational skills. Flexible approach to working hours to meet the needs of the business. Fluent level of English. Desirable: Relevant third level qualification. Prior fashion-based retail experience. Vision Ireland is an equal opportunities employer. Equality, Diversity, and Inclusion: Vision Ireland is committed to creating aninclusiveenvironment where diversity is celebrated, and everyone is affordedequality of opportunity.It is our policy to recognise people as a key resource required for successful attainment of the organisations mission. In support of this, it is important to remember that differences between people, whether devised from their different backgrounds and personalities, cultures and/or their different abilities, can be a source of strength to the organisation. Vision Irelandis also committed to providing reasonable accommodation for a person with a disability, whether they are an applicant for employment or an employee requiring special facilities. Additional information: Informal enquiries to Vision Ireland reserves the right to close this competition prior to the closing date outlined should a high volume of applications be received. Our website: Retail Services: Vision IrelandServices: Skills: Sales visual merchandising staff induction staff rostering pricing store display cash handling
