Virtualassistants is seeking a proactive Virtual Assistant for Ecommerce & Customer Operations. This part-time remote role based in Ireland requires strong customer service skills and experience with ecommerce platforms. Responsibilities include managing customer queries, overseeing order workflows, and coordinating with suppliers. Ideal candidates are self-sufficient, detail-oriented, and possess excellent communication skills. Full flexibility in work hours is available, aligned with client agreements. Applications are accepted via email at operations@virtualassistants.ie. #J-18808-Ljbffr
Overview Virtual Assistant (Ecommerce & Customer Operations) — Part-time flexible hours (to be agreed with client), Remote – Ireland Based. This role supports a well established online sports retailer with nearly two decades of experience and a strong presence across multiple ecommerce platforms. With ambitious growth plans, the business is seeking a proactive Virtual Assistant to support customer service, ecommerce operations and coordination with third party partners. The role plays a key part in ensuring smooth day to day operations while supporting ongoing expansion. This is a fast paced and evolving environment, suited to someone who is confident working independently, comfortable with systems and automation, and able to take initiative. Interviews will take place this week and candidates must be available to attend an online interview. Key Responsibilities Customer Service Respond to customer queries primarily via email in a timely and professional manner Resolve issues efficiently while maintaining a high standard of customer experience Ecommerce Operations Monitor and manage online selling platforms Oversee automated order processes and ensure smooth operation Identify and resolve issues within order workflows Warehouse & Supplier Coordination Liaise with third-party warehouse partners to ensure efficient fulfilment Monitor performance and flag any operational issues General Business Support Assist the business owner with ad hoc tasks Support process improvements and operational efficiencies What a Successful Week Looks Like Customer enquiries responded to promptly and professionally Ecommerce platforms monitored and order workflows running smoothly Issues identified and resolved quickly across systems and processes Warehouse and supplier coordination managed efficiently Systems and product information kept accurate and up to date Tasks completed proactively with clear communication Skills and Requirements Strong experience in customer service (email-based preferred) Highly organised with excellent attention to detail Confident working independently and managing priorities Strong problem-solving ability and proactive mindset Preferred (Not Essential) Ecommerce experience (Amazon Seller Central, Shopify, Klaviyo) Experience managing or monitoring order workflows and systems Strong proficiency in Microsoft Office / Google Workspace Experience using automation tools or AI to improve processes Ability to learn new systems quickly and take ownership of tasks Flexible part-time hours (to be agreed with client) Potential for role expansion based on performance Fully remote role (Ireland-based candidates only) Ideal Candidate This role would suit someone who: Has experience in ecommerce operations, customer service and working with third party partners Is proactive, detail oriented and comfortable taking initiative in a fast paced environment Is confident working independently with a high level of autonomy and responsibility Is comfortable using systems, tools and automation to manage day to day tasks Is organised and able to support smooth operations while contributing to business growth How to Apply For Virtual Assistants Already Registered with Us: Please send an email directly to operations@virtualassistants.ie, indicating your interest in the role. Be sure to include the Reference Number (REF: GS0526) in your subject line and mention the role title in your email. For Virtual Assistants Not Yet Registered with Us: If you are not currently registered with Virtual Assistants Ireland but have the skills and experience we are seeking, we encourage you to visit the Become a VA and Working With Us pages before completing the application to register your profile with us. #J-18808-Ljbffr
Part-Time (2 days / 8 hours per week, Remote – Ireland Based Business Overview This role supports a growing wellbeing-focused business offering science-backed experiences in the northwest of Ireland, specialising in yoga, sauna, and nervous system-focused practices. The approach combines professional expertise with accessible, grounded wellbeing solutions. Alongside this, the role also supports a volunteer-led charity that provides individuals in mental health recovery with access to life-enhancing activities through a structured voucher system. This is a unique opportunity to contribute to both a purpose-driven charity and an expanding wellbeing business. Key Responsibilities Social Media Management (6 hours per week) Work from a pre-planned content schedule within Trello Create and prepare content using Canva (templates and image bank provided) Draft captions using existing content, notes, and GPT-supported material Upload and organise content clearly within Trello for review Schedule and publish posts across social media platforms Maintain consistency in brand tone, style, and visual identity Administrative Support – Charity Voucher System (2 hours per week) Respond to email enquiries relating to voucher requests Accurately maintain and update Excel tracking sheets Manage and update relevant Trello boards Process and manage Google Drive and voucher request forms Ensure all records are organised, up to date, and easy to track What a Successful Week Looks Like 2–3 social media posts prepared, reviewed, and scheduled Content clearly organised in Trello for review and future planning All charity-related email enquiries responded to promptly and professionally Excel tracker, Trello boards, and Google Forms fully aligned and up to date Clear, proactive communication and timely completion of all tasks Skills and Requirements Native or fluent English speaker (essential) Strong Canva skills (including templates and basic reels/video) Comfortable using Trello, Google Drive, and Excel Excellent organisational skills and attention to detail Ability to follow processes and maintain consistency Reliable and responsive communicator Preferred (Not Essential) Interest in or familiarity with wellbeing, yoga, or community-based work 8 hours per week Structured as 2 × 4-hour working days (Tuesday and Thursday) Flexibility within these working blocks Fully remote role (Ireland-based candidates only) Ideal Candidate This role would suit someone who: Enjoys working within wellbeing, community, or purpose-driven projects Is comfortable working independently within a clear structure Is seeking consistent part-time work with flexibility Is organised, reliable, and takes pride in delivering high-quality work #J-18808-Ljbffr
