At Vanta, our mission is to help businesses earn and prove trust.We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The Renewal Specialist will play a critical role in driving customer retention and revenue growth within the Account Management department. This position focuses on managing the renewal process for our customers with up to 10 employees, ensuring a seamless renewal experience while identifying opportunities for expansion. You'll work 60-90 days in advance of renewal dates to proactively engage customers, understand their needs, and secure contract renewals. What you’ll do as a Renewal Specialist at Vanta: Own the end-to-end renewal process for a portfolio of 2—250 accounts in the up to 10 employees segment Proactively reach out to customers 60-90 days prior to renewal dates Manage on average 10-15 renewals per month, with fluctuation based on quarterly cycles Navigate standard MSA contracts including auto-renewal clauses and 10% year-over-year uplifts Accurately forecast renewal outcomes and maintain forecasting hygiene in Salesforce/Clarity Conduct light discovery conversations to understand customer health, usage, and satisfaction Build and maintain strong relationships with customers to ensure retention Address customer concerns and objections proactively Collaborate with Customer Success Managers on at-risk accounts Identify and surface expansion opportunities within your book of business Maintain accurate records of customer interactions, renewal status, and forecasting data Follow established renewal playbooks and communication sequences Manage renewal pipeline with clear next steps and accurate stage progression Meet or exceed renewal rate and revenue retention targets Provide weekly forecasts and updates to leadership How to be successful in this role: Required 1-3 years of experience in Sales Development, Customer Success, Account Management, or related customer-facing role Proven track record of meeting or exceeding targets Strong communication skills with ability to build rapport quickly Excellent organisational skills and attention to detail Ability to manage multiple priorities and work independently Proficiency with CRM systems (Salesforce preferred) Comfortable with data and metrics-driven decision making Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact Preferred Experience in SaaS or technology industry Previous experience in SDR/BDR, inside sales, or account management roles Knowledge of compliance, security, or GRC (Governance, Risk, and Compliance) space Experience with contract negotiations and renewal processes Background in staffing, recruiting, or other relationship-driven industries You will be expected to: Autonomy: Execute renewal processes independently with minimal supervision Impact: Consistently meet renewal targets and contribute to team revenue goals Collaboration: Actively collaborate with cross-functional teams and share insights Growth: Demonstrate learning agility and progression toward IC3 capabilities Operational Excellence: Maintain forecasting accuracy and follow established processes Success Metrics Renewal Rate: Achieve or exceed team renewal rate targets (typically 90%+) Net Revenue Retention: Contribute to overall NRR goals through renewals and expansion identification Forecasting Accuracy: Maintain accurate pipeline forecasting Activity Metrics: Meet or exceed outreach and engagement targets Customer Satisfaction: Maintain positive customer feedback and CSAT scores What you can expect as a Vanta’n: Industry-competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid Parental Leave for all new parents Health & wellness stipend Remote workspace, internet, and mobile phone stipend Commuter benefits, including bike to work scheme and tax commuter ticket scheme Pension matching 25 days of Annual Leave per year 11 company-paid holidaysVirtual team building activities, lunch and learns, and other company-wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney #LI-hybrid At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation.Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent. #J-18808-Ljbffr
A security-focused technology company in Dublin is looking for a Renewal Specialist to manage customer renewals and enhance retention rates. The role entails owning the renewal process for a portfolio of accounts, engaging customers prior to renewal dates, and identifying opportunities for expansion. Ideal candidates will have 1-3 years of experience in Sales Development or Account Management, strong communication skills, and be proficient in CRM systems. Remote assistance and generous benefits are offered. #J-18808-Ljbffr
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. In this senior individual contributor role, you will be responsible for managing and expanding relationships with our most strategic and complex customer accounts across the EMEA region. As a key member of the post‑sales organisation, you will drive revenue growth through renewals, upsells, and expansion opportunities while ensuring exceptional customer outcomes. The goal of this team is to achieve overall net revenue expansion of the Vanta customer base, as measured by Net Revenue Retention. They will ensure customers’ security and compliance goals are aligned to their company growth needs and with Vanta’s solutions. This role will be based in our Dublin or London office with an office‑centric hybrid schedule. The standard in‑office days are Tuesday, Wednesday, and Thursday. What you’ll do as a Senior Account Manager at Vanta: Revenue & Growth Own and exceed revenue targets for assigned book of business, including renewals, upsells, and expansion Develop and execute strategic account plans to maximise customer lifetime value Identify and close expansion opportunities across Vanta’s product portfolio (Core, Plus, Scale packages, EPD modules, Trust Management, Vendor Risk Management) Navigate complex procurement processes and multi‑stakeholder sales cycles Partner with Customer Success to ensure seamless customer experience and identify growth signals Strategic Account Management Manage a portfolio of high‑value strategic accounts across EMEA, including enterprise customers with complex organisational structures Build and maintain executive‑level relationships with C‑suite and senior decision‑makers Conduct Quarterly Business Reviews (QBRs) and strategic planning sessions with key accounts Serve as the voice of the customer internally, advocating for customer needs and influencing product roadmap Develop deep understanding of customers’ compliance, security, and GRC requirements Customer Advocacy & Partnership Act as a trusted advisor, helping customers maximize value from their Vanta investment Guide customers through their security and compliance journey, from initial certification through maturity Coordinate cross‑functional resources (CSMs, Support, Solutions Engineers) to address customer needs Proactively identify and mitigate churn risks, working with internal teams to resolve issues Drive product adoption and feature utilisation to increase customer stickiness Leadership & Collaboration Mentor and provide guidance to junior Account Managers on complex deals and account strategies Collaborate closely with Sales, Customer Success, Product, and Support teams Contribute to team processes, playbooks, and best practices Represent EMEA market insights and customer needs in strategic planning discussions How to be successful in this role: 5+ years of experience in Account Management, or Sales roles in B2B SaaS Proven track record of consistently exceeding revenue targets (>100% attainment) Experience managing complex, multi‑year contracts and navigating enterprise procurement Background in security, compliance, GRC, or related technical domains preferred Strategic Thinking: Ability to develop and execute long‑term account strategies aligned with customer business objectives Commercial Acumen: Strong negotiation skills and proven ability to structure complex deals Relationship Building: Executive presence with ability to build relationships at C‑level and across all organisational levels Product Knowledge: Ability to quickly become a subject matter expert on Vanta’s platform and the compliance/security landscape Consultative Approach: Skilled at discovery, identifying pain points, and positioning solutions Data‑Driven: Comfortable using metrics and analytics to drive decisions and demonstrate ROI Cross‑functional Leadership: Ability to orchestrate internal resources and drive consensus without direct authority EMEA‑Specific Requirements Experience working with European customers and understanding of EMEA business culture Familiarity with European compliance frameworks (GDPR, ISO 27001, SOC 2) is highly valued Multilingual capabilities a plus (French, German, or other European languages) Willingness to travel within EMEA up to 25% of the time Technical & Tools Experience with Salesforce, Gong, or similar CRM and sales tools Proficient with Google Workspace and standard business applications Comfortable discussing technical concepts with both technical and non‑technical audiences What you can expect as a Vanta’n: Industry‑competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid Parental Leave for all new parents Health & wellness stipend Remote workspace, internet, and mobile phone stipend Commuter benefits, including bike to work scheme and tax commuter ticket scheme Pension matching 25 days of Annual Leave per year 11 company‑paid holidays, virtual team‑building activities, lunch and learns, and other company‑wide events Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. #J-18808-Ljbffr
A leading security company in Dublin is seeking a Senior Account Manager to manage relationships with strategic customer accounts. The manager will drive revenue growth through renewals and expansion while ensuring excellent customer outcomes. The ideal candidate has over 5 years' experience in Account Management with a successful track record in B2B SaaS. The role includes mentorship and collaboration with internal teams in an office-centric hybrid work model. #J-18808-Ljbffr
A leading security compliance company seeks a Senior Account Manager to drive revenue growth in the EMEA region. You will manage strategic customer accounts, exceeding revenue targets and ensuring exceptional experiences. With over 5 years of B2B SaaS experience, you'll guide customers through their security journey and mentor junior team members. This role is hybrid, based in Dublin or London, and encourages a collaborative environment focused on continuous security improvement. #J-18808-Ljbffr
A leading security company is looking for a Channel Manager for the DACH region. In this role, you will manage channel partnerships, focusing on driving net new revenue through VAR and resell partners. Success requires strong German and English communication skills and 4+ years of channel partner experience in the software/SaaS industry. The position is hybrid with office days in Dublin or London, offering a competitive salary and extensive benefits including medical and parental leave. #J-18808-Ljbffr
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As one of our Channel Managers for the DACH region, you’ll manage Vanta channel partnerships across the region, driving our VAR and resell partners to deploy Vanta more broadly. This role sits within Vanta’s Partnerships team, where you will have a direct role in bringing Vanta’s vision of securing every technology company through channel partners. You will help us ensure that our partners always receive quality guidance and enablement as they go-to-market with Vanta. This role will be based from our Dublin or London office with an office‑centric hybrid schedule. The standard in‑office days are Tuesday, Wednesday, and Thursday. What you’ll do as a Channel Manager, DACH at Vanta: Drive net new pipeline and ARR for the DACH region via a book of channel partners, specifically resellers and VARs Enable and build relationships with existing Vanta partners Direct a one‑to‑many approach to developing business within the region Build one‑to‑one relationships with key partners across DACH Manage your pipeline effectively, working alongside Account Executives in the business to close deals How to be successful in this role: 4+ years of channel partner experience working within software/SaaS Must be able to work 3 days per week in our Dublin or London office with 2 days at home Be fluent in German and English, with strong communication skills in both languages Excellent cross‑functional team player that can execute and can contribute to strategy Highly driven self‑starter that thrives in a dynamic environment Customer focused approach Experience in operations, with an ability to help create and organize business processes and systems Understanding and experience with IT Service Providers and the IT Channel Open to using AI to amplify their skills and strengthen their work – demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact What you can expect as a Vanta'n: Industry‑competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid Parental Leave for all new parents; Health & wellness stipend Remote workspace, internet, and mobile phone stipend Commuter benefits for team members who attend the office Pension matching 25 days of Annual Leave per year and unlimited sick time 8 company‑paid holidays Virtual team building activities, lunch and learns, and other company‑wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high‑profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast‑growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world’s leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous—not just a point‑in‑time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust—all in a way that’s real‑time and transparent. #J-18808-Ljbffr
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a member of Vanta’s Account Management team, you will be responsible for the expansion and retention of a subset of Vanta’s Customers by developing and maintaining strong relationships with our customers. You will serve as the primary point of contact for all post-sale commercial conversations, including mid-cycle upsells and renewals. As a trusted advisor to the customer, you will deeply understand their business needs and align Vanta’s solutions with their objectives to help mature our customers’ compliance and security programs. The goal of this team is to achieve overall net revenue expansion of the Vanta customer base, as measured by Net Revenue Retention. They will ensure customers’ security and compliance goals are aligned with their company growth needs and with Vanta’s solutions. This role will be based in London or Dublin with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday. What you’ll do as an Account Manager, EMEA at Vanta: Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner. Develop a deep understanding of Vanta’s current product offerings and take the initiative to learn Vanta’s product roadmap to speak confidently when addressing customers. Maintain strong partnerships and alignment with CSMs to understand customer health, ensure close strategic collaboration and execute harmonious communication to accounts. Collaborate on account plans that identify new opportunities for expansion with current customers to increase their usage of Vanta’s platform via new frameworks, security tools, etc. Manage the entire sales cycle of any expansion or renewal opportunity from first meeting to close, negotiating where necessary and pulling in additional internal resources where appropriate (solutions consultants, subject matter experts, etc). Accurately forecast monthly expansion and churn, and maintain a clean SFDC instance with scrutinous pipeline hygiene. Keep a relentless focus on the customer needs and provide a consultative approach in architecting a solution. How to be successful in this role: 3+ years of experience selling to or managing customers Fluency in written and spoken English, with a second European language. German preferred. Must be able to work in our Dublin or London office 3 days a week (Tuesday, Wednesday and Thursday) Strong ability to prospect and build a pipeline without assistance from BDR and/or inbound support Exceptional communication skills (written, verbal, visual), both for internal audiences and customer-facing messaging Be highly motivated with a sense of urgency and willingness to adjust Able to effectively collaborate with a wide range of departments, including CS, Marketing, Enablement, and Support Previous experience in security and compliance is not required, but highly desirable Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact. What you can expect as a Vanta’n: Industry-competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid Parental Leave for all new parents Health & wellness stipend Remote workspace, internet, and mobile phone stipend Commuter benefits, including the bike to work scheme and the tax commuter ticket scheme Pension matching 25 days of Annual Leave per year 11 company-paid holidays Virtual team building activities, lunch and learns, and other company-wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent. Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. #J-18808-Ljbffr
A leading security platform company in Dublin is seeking a Sales Manager to lead a high-performance team of Account Executives focused on new logo acquisition across EMEA. The role requires a minimum of 2 years’ experience in managing SaaS sales teams, with a strong emphasis on coaching and analytical skills. This hybrid position involves three in-office days and offers comprehensive benefits, including a competitive salary and professional development opportunities. #J-18808-Ljbffr
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a member of Vanta’s Account Management team, you will be responsible for the expansion and retention of a subset of Vanta’s Customers by developing and maintaining strong relationships with our customers. You will serve as the primary point of contact for all post-sale commercial conversations, including mid-cycle upsells and renewals. As a trusted advisor to the customer, you will deeply understand their business needs and align Vanta’s solutions with their objectives to help mature our customers’ compliance and security programs. The goal of this team is to achieve overall net revenue expansion of the Vanta customer base, as measured by Net Revenue Retention. They will ensure customers’ security and compliance goals are aligned with their company growth needs and with Vanta’s solutions. This role will be based in London or Dublin with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday. What you’ll do as an Account Manager, EMEA at Vanta: Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner. Develop a deep understanding of Vanta’s current product offerings and take the initiative to learn Vanta’s product roadmap to speak confidently when addressing customers. Maintain strong partnerships and alignment with CSMs to understand customer health, ensure close strategic collaboration and execute harmonious communication to accounts. Collaborate on account plans that identify new opportunities for expansion with current customers to increase their usage of Vanta’s platform via new frameworks, security tools, etc. Manage the entire sales cycle of any expansion or renewal opportunity from first meeting to close, negotiating where necessary and pulling in additional internal resources where appropriate (solutions consultants, subject matter experts, etc). Accurately forecast monthly expansion and churn, and maintain a clean SFDC instance with scrutinous pipeline hygiene. Keep a relentless focus on the customer needs and provide a consultative approach in architecting a solution. How to be successful in this role: 3+ years of experience selling to or managing customers Fluency in written and spoken English, with a second European language. German preferred. Must be able to work in our Dublin or London office 3 days a week (Tuesday, Wednesday and Thursday) Strong ability to prospect and build a pipeline without assistance from BDR and/or inbound support Exceptional communication skills (written, verbal, visual), both for internal audiences and customer-facing messaging Be highly motivated with a sense of urgency and willingness to adjust Able to effectively collaborate with a wide range of departments, including CS, Marketing, Enablement, and Support Previous experience in security and compliance is not required, but highly desirable Open to using AI to amplify their skills and strengthen their work – demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact. What you can expect as a Vanta’n: Industry-competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid Parental Leave for all new parents Health & wellness stipend Remote workspace, internet, and mobile phone stipendCommuter benefits, including the bike to work scheme and the tax commuter ticket scheme Pension matching 25 days of Annual Leave per year 11 company-paid holidays Virtual team building activities, lunch and learns, and other company-wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent. Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. #J-18808-Ljbffr
