Senior Radiographer Xray - UPMC Whitfield Location: UPMC Whitfield Hospital Job type: Permanent Overview of role: The Radiology Department provides a service to both Inpatients and Outpatients. It includes General Radiography, Theatre Imaging, Ultrasound, Mammography, MRI, CT and DEXA services. The holder of this post will work as a member of the Radiology Department and multi- disciplinary teams, providing a high-quality MRI service to patients in accordance with professional standards of practice. The post holder will lead, guide, and supervise radiographic and other staff to assist the CSR in the management of the General Xray and Fluoro Imaging service including theatre imaging. The senior diagnostic radiographer should have strong leadership qualities, as well as management skills and core professional competence, including autonomous practice, in the clinical setting. They must be able to manage in a rapidly changing environment and be willing to undertake such additional duties within the Radiology Department, as may be assigned from time to time. The successful candidate must have a high capacity for responsibility and individual initiative. The senior diagnostic radiographer has a comprehensive and detailed knowledge of diagnostic radiography, and an awareness of the roles, abilities, and limitations of all members of the multi-disciplinary team. Each Modality has a set of key performance indicators to improve quality, drive performance, and ensure efficiency to deliver: * Higher quality service * More consistent standards of care * More consistent access to care * Stronger leadership. Working week: The standard working week applying to the post is 35 hours plus on-call. Primary Duties and Responsibilities: Clinical The senior diagnostic radiographer must recognise the need for effective self-management of both workload and resources and be able to adapt practice accordingly. Engage in leadership when required to do so, creating and promoting healthy working relationships. Provide strategic and clinical leadership which results in the delivery of an effective, efficient, quality assured and patient centred service. Deputise for the CSR during absenteeism. To carry out general and highly complex Radiographic procedures ensuring high professional standards of work are achieved and maintained while abiding by strict current legislation. To engage with consultants and develop individual specialised view protocols to meet their needs for patient management and surgical decision making. Continuous development and updating of Department handbook in line with agreed changes in practice. To organise, plan and prioritise workload according to clinical need. The senior diagnostic radiographer can implement change in practice based on the critical evaluation of evidence-based practice. The senior diagnostic radiographer can influence change of practice of others in this regard. Advise on patient schedule and waiting lists, assist the CSR to build booking grids to ensure optimum usage of Department facilities. Contribute to the development and implementation of operational policies, protocols, and guidelines to ensure optimum utilisation of resources and systematic audit of such usage. Lead in the performance of clinical audit in accordance with SI 256 of 2018. Demonstrate leadership skills in adapting techniques and equipment for imaging of compromised patients. is responsible for the justification and optimisation of radiographic examinations in their role as practitioners. Demonstrate the ability to schedule the workflow in both the general and specialist areas. Advise as required on equipment selection, purchase, replacement or upgrading. Technology: troubleshooting; risk management of equipment; audit of equipment. Maintain accurate information systems for clinical data in accordance with hospital standards. Report all operation issues to CSR and/or Radiography Services Manager. Manage use of consumables efficiently. Assess patient's suitability for I.V. injections by checking Renal function and any contra- indications, where required. Implement a continuous learning programme for all staff to keep up to date on new techniques and best practice in line with ALARA principles and adhering to Statutory Instruments (i.e.SI 256 & SI 30) To supervise and teach recently qualified radiographers/Assistants/Students and masters level post graduate students. be able to make decisions based on radiographs that may change the patient's pathway and bring identified abnormalities to the attention of the referring clinician or radiologist. Advise and deliver presentations on the application of current European and Irish Legislation and guidelines about radiation protection, health & safety, and patient safety. To dispense and administer I.V. injection as per Departmental policy, where required. (Rotational post for suitably trained staff) Ensure all patients who suffer a contrast reaction or any other illness during or after an imaging incident are correctly cared for and followed up afterwards in line with Hospital Policy. To maintain the principles of patient confidentiality at all times and ensure all staff uphold this principle. Ensure due regard is given to the customs, values and spiritual beliefs of all patients and staff. Monitor and ensure stock levels are maintained in the immediate work area. Liaise with the CSR / Radiographic Service Manager on the rotation of staff through the Department to ensure an adequate number of trained staff are available. Be able to lead and be an active member of both a radiographic and multidisciplinary team. The senior diagnostic radiographer must also foster good working relationships within the diagnostic imaging department and the wider hospital network. Ensure all staff perform Manual Handling tasks including Patient movement in accordance with Hospital Policy and Training. Radiation safety: To ensure that the three principles of radiation protection, namely justification, optimisation (ALARA) and dose constraints/limits are adhered to. To be familiar with S.I.256 and S.I 30. which include the basic safety standards for the protection of health workers and the general public against the dangers arising from Ionising Radiation and the health protection of individuals against the dangers of ionising radiation in relation to medical exposure. Demonstrate flexibility in possible changes to work patterns eg. extending working hours to accommodate our patients once volume increases significantly. To manage and participate in the Departmental On call rota with access to own transport. Quality & Audit: Should be involved in the setting-up, maintaining and reviewing of QA programmes. Involvement in weekly huddle to address Department 'wins' and address any issues identified, outline ongoing audits, encourage staff engagement for ongoing Quality Improvement Processes. Encourage staff to engage in Team Learning, communications, and updates through TEAMs. Share all communications and Policy updates with 'Read and Sign' through TEAMS platform so it is accessible to all. Maintain up to date TEAMs folders to ensure latest Document Controlled versions are 'live' on TEAMS and all staff complete read and sign process. Encourage staff to report all incidences, including 'good catch' and Learning opportunities through Viclarity. Maintain accurate information systems for clinical data in accordance with hospital standards. With the CSR, assist with the maintainence accurate records of equipment service, maintenance, malfunction, downtime and performance as required and co-ordinate preventative maintenance schedules in accordance with clinical demand and Department policy. Support the CSR and Radiographic Service Manager in the implementation of initiatives aimed at on-going service development and improvement. Liaise with the CSR / Radiographic Service Manager and other senior staff on the rotation of staff through the Department to ensure adequate number of trained staff are available. Investigate and take appropriate action in accordance with hospital policy in relation to complaints, accidents, and incidents. Ensure that all hospital policies and relevant legislation on Radiographic Imaging safety is understood by staff and complied with. Ensure the General Xray Department and Theatre Imaging units operate in accordance with the operational policy at all times. Ensure that all Radiation safety questionnaires are completed and uploaded to the Radiology IT System as per Department policy. Ensure all hospital policies on infection control, health and safety etc. are understood by staff and complied with routinely. Participate in the Implementation and maintain a Quality Assurance programme for the Department by creating and presenting Audit findings. Implement and update equipment inspection record for minor and major faults including visual defects as well as functional defects. Have the ability to troubleshoot on all imaging and electronic patient systems within the diagnostic imaging department. Health and Safety: Regularly liaise with the physicist on safety issues and other operational issues as appropriate. Promote and maintain a safe environment for staff and patients. Have a working knowledge of HIQA Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene standards etc. Assist in the development a checklist for all staff to complete in the event of system breakdown and power outages. Ensure that hospital policy on hygiene standards are understood by staff and monitor compliance with these standards. Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Be aware of the diagnostic reference levels (DRLs) for routinely performed radiographic examinations and how they compare to national and local DRLs. Trend and review Departmental DRLs, identifying and implementing process improvements, where necessary. Professional / Education must be able to: - develop a personal development plan (PDP) and professional portfolio; - have the ability to critically self-evaluate; - be able to conduct evidence-based research and participate in research studies; - apply the learning outcomes in the clinical setting. Maintain, enhance and develop knowledge, skill and aptitudes necessary to respond to changing clinical profile of patients, hospital/service developments and legal requirements such as licensing. To participate and deliver CPD. Provide peer support when necessary. Engage in performance review with his/her manager. Participate in staff engagement and performance reviews. Demonstrate resilience and composure. Demonstrate flexibility and openness to change. Demonstrate a commitment to continuing professional development. Demonstrate an ability to manage and develop self and others in a busy working environment. Demonstrate the ability to effectively evaluate information and make appropriate decisions. Act autonomously within agreed guidelines Qualifications & Experience: Possess a Degree in Radiography or the Diploma of The College of Radiographers And Must be registered in the Radiographer's Division by The Radiographers Registration Board maintained at CORU. And Must have not less than 3 years fulltime post qualification clinical experience And Possess a recognised postgraduate course as recognised by the IIRRT (desirable) or the relevant clinical experience in a specialised Modality. Equal Opportunity Statement and Benefits UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues. Compensation - Competitive pay for the work employees do - base pay, performance related pay and premium pay where applicable. Benefits - Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66. Performance and Recognition - Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme. Work-Life Balance - Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments. Development and Career Opportunities - Opportunities for each employee to reach their career goals through continued learning and/or advancement. About UPMC UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that's close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division - an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world. In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC's operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny. Skills: Radiographer Xray Senior Radiographer CORU
Housekeeping Supervisor - UPMC Kildare Location: UPMC Kildare Hospital Job type: Permanent Overview of role: The post holder will be responsible to conduct a full audit of the cleaning schedule and standards within UPMC Kildare Hospital and put a QIP in place arising out of this audit. They will train and ensure all staff are fully trained and competent in their areas. Primary Duties and Responsibilities: Housekeeping Conduct a full audit of the cleaning schedule and standards in UPMC Kildare Hospital. Development of Quality Improvement Plans within all areas of the hospital. Ensure that all staff are fully trained in all areas. Conduct training with staff and sign them off as competent. Development of policies and procedures in line with CHKS and HIQA. Work closely with the ADON IPC for UPMC Ireland. Ensure there is education and awareness of policies. To evaluate and review existing practices and where necessary manage the introduction of improved practices. Ensure that all equipment is operated in accordance with the manufacturer's instructions and that all defects are reported promptly to the maintenance department. To regularly evaluate and monitor systems used ensuring high standards are maintained. To act as a role model within the department, motivating staff to maintain excellent standards of performance. Catering Work effectively with the kitchen team to ensure high standards in relation to: The preparation, cooking, dispatch and serving of food and beverages to patients, staff and visitors as directed. Ensuring correct storage of food and beverages Ensure cleaning schedules are maintained using recommended detergents, to leave equipment, kitchen and service areas hygienic at the end of the shift. Ensure the team are adhering to good practice with regard to hygiene, health and safety and HACCP. Minimising waste, improving waste reduction. Ensuring that all food production is in line with high food standards. Ensure accurate records are maintained within the kitchen and catering department and ensure Catering Assistants are trained to do so. Manage the day to day of the Catering Team including rostering, annual leave requests etc. Ensure team members are trained on placing order for the kitchen and catering department and ensure there is accountability to do so. Professional Accountability and Development Ensure you remain professionally updated and ensure care in all areas is delivered in line with the latest research to promote evidence-based participate in research where appropriate for the benefit of patients. Provide a supportive and learning environment in the Hospital, which enables the educational and professional development needs of staff to be met. Ensure that statutory rules, guidelines and legislation are understood and complied with. Ensure that standards of care are safeguarded, and all staff are aware of the need for patients and clients. High quality care is recognised as of primary importance. Act as a positive role model with regards to the Hospital ethos. Quality and Audit Participate and assist as required in clinical audit and research activity within the field, promoting a positive attitude towards the implementation of Participate in local audits in preparation for annual accreditation. Work closely with the Quality and Patient Safety team, ensuring the department is meeting accreditation standards at all times. Undertake research/ clinical audit as necessary, critically analyse and provide written reports of the same. Health and Safety To uphold UPMC Kildare Hospital's policy requirements in relation to Fire, Infection Control, Radiation Safety and Health and Safety at work regulations and to attend updates. Identify potential risks for all staff, patients and visitors and adhere to relevant incident reporting procedures. To observe a general duty of care for the health, safety and well-being of self, work colleagues, visitors and patients within the hospital, in addition to any specific risk management associated with this post. Qualifications & Experience: Housekeeping Previous experience working in a hospital or healthcare setting. Excellent people management and organisation skills. The ability to motivate and delegate effectively. Strong focus on setting and maintaining high standards and cleanliness. Ability to priorities tasks and react appropriately in pressurized situations. Good IT skills Catering HACCP trained required Equal Opportunity Statement and Benefits UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues. Compensation - Competitive pay for the work employees do - base pay, performance related pay and premium pay where applicable. Benefits - Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66. Performance and Recognition - Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme. Work-Life Balance - Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments. Development and Career Opportunities - Opportunities for each employee to reach their career goals through continued learning and/or advancement. About UPMC UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that's close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division - an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world. In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC's operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny. Skills: Housekeeping Supervisor Catering Manager
Voice Telecom Analyst - Intermediate - UPMC Kilkenny Location: MacDonagh Office Job type: Permanent Overview of role: Looking to advance your career in Healthcare Information Technology or have you considered applying your technical expertise to a different industry that has endless opportunities to innovate? Healthcare is on the verge of major technological disruption and UPMC is leading the way by leveraging its vast global patient reach, and acclaimed health IT innovations. UPMC's Global Technology Operations Centre (GTOC) in Europe extends our innovation reach to global markets and is enabling the next generation of healthcare delivery solutions for our patients around the world. UPMC, a not-for-profit US-based academic and multinational healthcare system, is expanding and localizing its industry leading IT services and innovation, to support its growing global presence. Located in the sunny southeast of Ireland and in the heart of Kilkenny's growing tech cluster, UPMC's Global Technology Operations Centre (GTOC) is building leading edge infrastructure and services that will enable the next generation of healthcare delivery solutions for our patients globally. As an extension of UPMC's US-based operations, the GTOC team supports healthcare facilities in Ireland, Italy and Croatia. We want you to be part of our expanding team, where you can engage with clinical and business leaders, innovate new solutions, and realise first-hand how technology improves patient experience, paving the path for the future of healthcare. Come join our team of accomplished technologists who collaborate seamlessly across borders, develop global healthcare IT skills, and support optimal work / life balance through flexible work arrangements. Overview of the Post Under the general direction of IT Network & Security Manager, the Voice Telecom Analyst - Intermediate position will be part of a strategic team responsible for the day to day maintenance and support of the Telecommunications systems, including adds, moves and changes on PBX system, Voice Mail and maintenance of all voice related equipment. May work on medium to large-scale projects in addition to providing services, as determined by the management team. Possesses working knowledge of the PBX system, voice mail and other voice equipment . Provides technical assistance to departmental personnel, clients, vendors, and other parties as assigned. Primary Duties and Responsibilities: Provide maintenance and support for telecommunications infrastructure and its associated software, including PBXs, call management systems, voice mail, interactive voice response. Monitor and identify capacity and performance issues for telecom traffic to ensure continued, uninterrupted operation of telecom systems Generate telecommunications usage and network traffic reports Perform analysis, diagnosis, and resolution of telecommunications problems for end users; recommend and implement corrective solutions Where necessary, liaise with equipment vendors during installations, acquisition negotiations, and hardware performance issues Maintain a current and thorough knowledge of PBX systems, voicemail, wiring, and other related telecommunication systems. Protect the integrity and confidentiality of all UPMC patient and staff data and information in accordance with the UPMC data and information security policies and procedures. Provides mentoring and support to others in areas of expertise. Additionally, Flexibility required to working hours dependent on business needs which occur. This job description is intended to be an outline of the areas of responsibility. As UPMC Global Technology Operations Centre and the post holder develop, this job description may be subject to review considering the changing needs of the Centre. Qualifications & Experience: Typically has 3+ years of voice communications infrastructure design and support experience. Preferred Education: Computer Science or Information Technology related Degree Experience in managing enterprise systems, applications and endpoints with tools. Experience maintaining a 24 x 7 x 365 network infrastructure. Experience in communication and collaborative technologies such as Avaya and Cisco Webex / CUCM Strong documentation skill set. Preferred Qualifications: Cisco CCNA, CCNP Collaboration Candidates who are multi-lingual are preferred. The ability to speak and understand Italian is a plus. Equal Opportunity Statement and Benefits UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues. Compensation - Competitive pay for the work employees do - base pay, performance related pay and premium pay where applicable. Benefits - Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66. Performance and Recognition - Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme. Work-Life Balance - Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments. Development and Career Opportunities - Opportunities for each employee to reach their career goals through continued learning and/or advancement. About UPMC UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that's close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division - an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world. In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC's operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny. Skills: Telecom Analyst IT
HR Administrator - UPMC Kilkenny Location: MacDonagh Office Unit 12 Job type: Permanent Overview of role: UPMC Ireland is currently seeking to recruit an experienced HR Administrator based in Kilkenny, who will provide HR administration services centrally to the HR Department. This role will support all sites, ensuring the smooth running of the department is an organised and efficient manner. As a valued member of the HR team, you will be accountable for a range of duties which will help to enhance the employee experience. Your main administrative duties include recruitment onboarding, maintaining employee records, supporting the HR Business Partner team with managing absences, managing HR documents to audit standards and updating internal HR systems. Primary Duties and Responsibilities: Maintain and update employee records ensuring accuracy. Preparing contracts of employment for new starters. Processing Garda Vetting, background checks, credential checks, reference checks and applying for work permits as required. Ensure that employees are scheduled for induction to their role. Be the first point of contact for a HR related queries. Escalate these HR queries to the HR Business Partner as required. Take ownership of employee files ensuring all are audit and legal compliant. Be responsible for preparing reports from the HRIS for example starters and leavers, sick leave, headcount. Tracking and recording changes to terms and conditions and updating the HRIS and T&A system. ensure that the HRIS and T&A system are always fully accurate and kept up to date. File as you go. Represent HR at interdepartmental meetings were required. Assist in data consolidation for audits and accreditation. Assist in payroll processing, verifying records where required. Support the co-ordination of employee recognition programmes and initiatives. Co-ordination of all training records within the hospital to ensure mandatory training is up to date and recorded in each employee personnel file. Undertake other ad hoc duties as required. Qualifications & Experience: Have a minimum of 2 years' experience working in a busy HR department. Possess a relevant HR qualification and be CIPD qualified, or working towards same. Proficient in IT systems, in particular MS Word, MS Teams, Outlook and PowerPoint with the ability to present data in a visual and creative way. Excellent organisational skills with a growth mindset. Process the highest degree of integrity and confidentiality in all aspects of the role. Excellent interpersonal and communication skills together with the ability to work in a fast-paced environment. Have excellent attention to detail and ability to work on own initiative. Equal Opportunity Statement and Benefits UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues. Compensation - Competitive pay for the work employees do - base pay, performance related pay and premium pay where applicable. Benefits - Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66. Performance and Recognition - Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme. Work-Life Balance - Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments. Development and Career Opportunities - Opportunities for each employee to reach their career goals through continued learning and/or advancement. About UPMC UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that's close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division - an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world. In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC's operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny. Skills: HR Administrator HR Adminstration HR Healthcare
Document Controller - UPMC Ireland Location: Ireland Job type: Permanent Overview of role: UPMC are seeking a highly organized and details orientated Document Controller to manage and maintain all documentations systems for the UPMC Ireland network. The successful candidate will ensure that all documents are accurate, up-to-date, and compliant with regulatory and hospital group standards. The role is crucial for supporting accreditation, patient safety, and operational efficiency. This role will service all UPMC Hospitals. Primary Duties and Responsibilities: Develop, implement, and maintain document control procedures and systems. Receive, log, track, and archive documentation from all hospital departments. Ensure documents are properly categorized, indexed, and stored for easy retrieval. Maintain version control and ensure only the latest versions of documents are in use. Ensure compliance with healthcare regulations, hospital policies, and industry standards (e.g. JCI, HIQA guidelines). Assist in audits and inspections by preparing and presenting requested documentation. Collaborate with clinical, quality, and administrative departments to maintain updated policies, SOPs, forms, and manuals. Monitor document review and approval cycles, ensuring timely updates and renewals. Provide training and support to staff on document control procedures and systems. Protect the confidentiality and integrity of sensitive and proprietary information. Continuously improve document control practices and recommend system enhancements. Qualifications & Experience: Qualification in Business, Health Information Management, or related field. Proven experience in document control, preferably in healthcare or hospital environment. Familiarity with document management systems and electronic recordkeeping. Experience with hospital quality and accreditation processes advantageous. Strong understanding of regulatory and accreditation standards in healthcare. Proficiency in Microsoft Office and document control software. Excellent organizational, communication and time-management skills. High level of accuracy and attention to detail. Ability to handle confidential information with discretion. Equal Opportunity Statement and Benefits UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues. Compensation - Competitive pay for the work employees do - base pay, performance related pay and premium pay where applicable. Benefits - Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66. Performance and Recognition - Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme. Work-Life Balance - Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments. Development and Career Opportunities - Opportunities for each employee to reach their career goals through continued learning and/or advancement. About UPMC UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that's close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division - an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world. In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC's operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny. Skills: Document Controller Doc Control Healthcare
Medical Secretary Location: UPMC Whitfield Hospital Job type: Permanent Overview of role: Consultant General and Vascular Surgeon is recruiting a Medical Secretary to support the administration function in a thriving and busy Consultant Suite. This is a direct contract with the Consultant. Working hours: 36 hours per week with Saturday clinics (max 2 per month). All enquiries / applications to be sent to: Primary Duties and Responsibilities: To be responsible for the medical secretary function for the Consultant General and Vascular Surgeon. To meet, greet and book in patients on the day of the clinic in an efficient manner. Have a clear understanding of the patient pathways. To provide an efficient service in setting up and expansion of clinics as required. This will involve promptly dealing with phone calls, and referral letters from GP's. Contacting patients regarding appointment times and fees to be paid. To request and gather information from other hospitals as required such as scans, histology reports, pathology reports, etc. To handle payments for the Consultant and ensure same is entered on the system and balanced daily. To ensure that all billing of patients takes place on a prompt and regular basis and all patient accounts are kept up to date. Ensure prompt communication- sending reports and updates to referring GP's and Consultants. To deal with any patient enquiries as they arise as promptly as possible. To maintain proper and efficient filing systems for the consultant as required. Keep the practice software always updated. To liaise with and maintain an excellent working relationship with other members of the hospital multi-disciplinary team ensuring a high level of patient service is maintained. To answer telephone calls in a polite, courteous, and professional manner, taking messages or distributing calls as appropriate. Qualifications & Experience: Previous Experience is desirable. Excellent IT skills are essential. The successful candidate will join a senior staff member who can provide initial guidance, support & assistance. All enquiries / applications to be sent to: Skills: Medical Secretary Administration Organisation
Access to Care Advisor Claims Submission Location: Cleaboy Business Office -Unit 4 Job type: Permanent Overview of role: UPMC are recruiting an Access to Care Advisor within the Claims Submission Team. This role is based in the UPMC Cleaboy Office, Waterford. The Access to Care Claims Submission Specialist will be part of an integrated team across our UPMC healthcare services. The Access to Care team is responsible for the efficient processing of administrative support services throughout our facilities. The successful candidate will be expected to operate with agility and diligence to ensure the success of the Access to Care team in the furtherance of our mission of bringing life changing medicine to all the patients and communities for whom we are privileged to serve. We are looking for a detail-oriented candidate with a minimum of 1 year administrative experience. The candidate will be a team-player who is adaptable, responsive and learning-minded in a fast paced environment. They will be organised in their approach and competent in the use of technology to facilitate a collaborative and effective way of working. Primary Duties and Responsibilities: The Claims Submission Specialist duties include but are not limited to: Action all private and public claims and process efficiently. Management of unbilled claims and working with our business partners to ensure accurate and timely submission of claims. Resolution of queries with both internal and external business partners Support the claims submission team with on-going projects Managing patient enquiries relating to claims submission Develop an understanding of private health insurance and insurance verification Ensure effective communication to all our stakeholders including patients and staff Provide wide-ranging administrative support to enable the smooth running of our services Qualifications & Experience: 12 months experience in a similar role Business/Secretarial Qualification Excellent working knowledge of Microsoft Office Experience of healthcare systems including iPims desirable Equal Opportunity Statement and Benefits UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues. Compensation - Competitive pay for the work employees do - base pay, performance related pay and premium pay where applicable. Benefits - Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66. Performance and Recognition - Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme. Work-Life Balance - Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments. Development and Career Opportunities - Opportunities for each employee to reach their career goals through continued learning and/or advancement. About UPMC A $26 billion healthcare provider and insurer, Pittsburgh, Pennsylvania-based UPMC is inventing new models of patient-centred, cost-effective, accountable care. Working in close collaboration with the University of Pittsburgh Schools of the Health Sciences, UPMC shares its clinical, managerial and technological skills worldwide through its innovation and commercialisation arm, UPMC Enterprises, and through UPMC International. Providing high-quality healthcare in the South East since 2006, UPMC's operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations at UPMC Whitfield and in Cork, the UPMC Sports Medicine Clinic at SETU Arena, Waterford, TUS Moylish Campus, Limerick, TUS Thurles Campus, Tipperary, and the UPMC Concussion Network. The UPMC Institute for Health is located in Mayo and the Global Technology Operation Centre is based in Kilkenny. UPMC is the Official Healthcare Partner of the GAA and GPA. Skills: Claims Administration Secretarial
Advanced Specialist Pharmacist - UPMC Waterford Location: UPMC Whitfield Hospital Job type: Permanent Overview of role: UPMC Whitfield Hospital are recruiting an Advanced Specialist Pharmacist - Pharmacotherapy on a full-time, permanent basis. This role is based in the South East and the successful candidate will be part of our UPMC Aut Even and Whitfield Pharmacy team. Primary Duties and Responsibilities: Act at all times to ensure that the care and safety of patients is assigned the highest priority. Understand, model, and promote UPMC core values: Quality and Safety, Dignity and Respect, Caring and Listening, Responsibility and Integrity, Excellence and Innovation. Strategically and operationally lead, manage and develop the provision of pharmaceutical care and clinical pharmacy services to the inpatient wards and clinical areas of UPMC Whitfield Hospital. Achieve and maintain competence in the use and administration of relevant clinical information systems, including the Oncology/Haematology clinical information system (ARIA), acting as the Pharmacy lead for operational and training issues relating to these systems. Be fully conversant with best practice and relevant competency frameworks for the delivery of clinical pharmacy services, including services to specialised areas such as gastroenterology, surgery, oncology/haematology, and cardiology. Develop and review medication policies, procedures, protocols and guidelines (including those for Systemic Anti-Cancer Therapy (SACT)) within UPMC Whitfield Hospital. Manage the safe and cost-effective entry of new medications on to the hospital formulary, supporting colleagues in Pharmacy and other disciplines with expert advice and education as appropriate. Take a lead role in the safe and cost-effective management of stock shortages within UPMC. Assist in the management of expanded access or compassionate use programmes, acting as the first point of contact for Consultants to assist in the preparation of associated submissions to Drugs and Therapeutics Committee. Lead and oversee the development and maintenance of Standard Operating Procedures (SOPs) required for procurement, storage, handling, and dispensing of medications and ensure that these are updated and implemented in line with changing practices locally, nationally and internationally, and in accordance with Pharmacy law. Contribute to the provision of medicines information and advice on drug availability and procurement to clinical staff in relation to medicines. In collaboration with the Chief Pharmacist (Medicines Information and Medication Safety), oversee, as appropriate, the development of medicine information resources for clinical colleagues and patients e.g. patient information leaflets, monographs, policies, procedures, protocols, and guidelines. Collaborate with colleagues in the Multidisciplinary Team (MDT) to optimise workflows relating to medication management and use. Contribute to the development of clinical guidelines as part of the MDT. Identify and address deficiencies in medications management systems and processes, where applicable. Highlight any discrepancies, incidents, or deficits in services to the Chief Pharmacist, Director of Pharmacy, and General Manager as appropriate. Report and encourage reporting on incidents/near misses in to support management and mitigation of risk and to inform quality improvement initiatives. Audit compliance to good clinical practice standards in relation to medicines use e.g. with respect to labelling, storage, dispensing, and documentation. Develop and compile reports on Key Performance indicators (KPIs) for the Pharmacy service and ensure that these are disseminated to, and actioned by, appropriate stakeholders in a timely manner. These KPIs will include metrics describing capacity, workload, drug costs, quality and medication safety. Assist with the timely provision and analysis of drug usage reports to Finance and Hospital leadership. As agreed with the Chief Pharmacist, provide expert support to colleagues in Finance and Hospital leadership to help manage the drugs budget, through regular reporting, analysis, and horizon scanning. Identify drug budget savings in collaboration with the MDT to ensure optimal use of medications. Participate in multidisciplinary meetings, hospital committees and working groups as required e.g. Clinical Governance, Drugs and Therapeutics, Medication Management and Use. Act as a leader and role model within UPMC Pharmacy and UPMC Ireland. Build effective partnerships both within UPMC Ireland and across the wider health system to manage and develop services that meet the needs and aspirations of patients, UPMC, and other collaborative partners as appropriate. Propose, lead, and manage innovation and technological improvements in the Pharmacy service, preparing and presenting business cases for service development as appropriate. Co-ordinate service delivery with the other Pharmacists and Pharmaceutical Technicians, to ensure a high level of efficient and cohesive teamwork within the Pharmacy service. Assist in the recruitment, development, mentoring and motivation of staff to maximise performance and delivery of service objectives and priorities. Implement and maintain systems to ensure the effective induction and on-going training of all Pharmacy staff in the Pharmacy service. As appropriate and under the direction of the Chief Pharmacist, supervise and line manage staff within the Pharmacy service. Support Pharmacy colleagues in enhancing their skills and assuming additional and advanced responsibilities. Ensure that all UPMC Human Resource policy and procedures are adhered to. As agreed with the Chief Pharmacist, manage performance of Pharmacy team members against measured and reported competency and performance metrics. Participate in the performance review and appraisal process as required. Ensure that systems are in place to promptly identify poor performance and that any individuals identified are appropriately managed and supported to achieve the required performance level. As agreed with the Chief Pharmacist, oversee attendance and wellbeing within the Pharmacy team. Delegate tasks as appropriate to members of the team in line with skill set and job role. Establish and maintain collaborative relationships with academic and research partners. Plan and organise a risk-informed audit programme which is strategically aligned with the service goals of Pharmacy and UPMC. Undertake, co-ordinate, and publish Pharmacy practice-based research, ensuring that all relevant GCP standards are adhered to Facilitate and encourage others within the Pharmacy team to undertake audit and research and to present and publish their findings. Carry out any other duties relevant to this role as designated by the Chief Pharmacist, including deputising for the Chief Pharmacist as required. Support the Chief Pharmacist and Director of Pharmacy as required in developing and implementing the UPMC Pharmacy Transformation Strategy. Engage in continuous professional development appropriate to the role and in compliance with professional obligations. Participate in the Hospital's accreditation process. Qualifications & Experience: Be registered with the Pharmaceutical Society of Ireland or be entitled to be so registered. Have at last 4 years satisfactory post-registration hospital experience. Possess the requisite specialised knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the role. Significant, proven post-registration hospital practice experience, with a broad clinical pharmacy experience and experience of line management. Evidence of ongoing Continuing Professional Development and role-specific learning. Ability to demonstrate: excellent planning, organisational and resource management skills excellent leadership, interpersonal and people management skills experience of change management and quality improvement initiatives Desirable Criteria: Formal management and leadership training or equivalent experience in management, training and supervision of Pharmacy staff. Experience of Good Clinical Practice Experience in working within an Aseptic Compounding Unit and/or haematology/oncology unit(s). Previous experience of working within Cancer specialties at a senior level. Comprehensive knowledge and understanding of all relevant aspects of the National Cancer Control Programme (NCCP) A further qualification such as a post-graduate diploma or MSc in Clinical Pharmacy. Equal Opportunity Statement and Benefits UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues. Compensation - Competitive pay for the work employees do - base pay, performance related pay and premium pay where applicable. Benefits - Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66. Performance and Recognition - Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme. Work-Life Balance - Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments. Development and Career Opportunities - Opportunities for each employee to reach their career goals through continued learning and/or advancement. About UPMC A $26 billion healthcare provider and insurer, Pittsburgh, Pennsylvania-based UPMC is inventing new models of patient-centred, cost-effective, accountable care. Working in close collaboration with the University of Pittsburgh Schools of the Health Sciences, UPMC shares its clinical, managerial and technological skills worldwide through its innovation and commercialisation arm, UPMC Enterprises, and through UPMC International. Providing high-quality healthcare in the South East since 2006, UPMC's operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations at UPMC Whitfield and in Cork, the UPMC Sports Medicine Clinic at SETU Arena, Waterford, TUS Moylish Campus, Limerick, TUS Thurles Campus, Tipperary, and the UPMC Concussion Network. The UPMC Institute for Health is located in Mayo and the Global Technology Operation Centre is based in Kilkenny. UPMC is the Official Healthcare Partner of the GAA and GPA. Skills: Pharmacist ASP PSI
CCU Staff Nurse FTC - UPMC Waterford Location: UPMC Whitfield Hospital Job type: Fixed Term Overview of role: We are currently recruiting for a fixed term 12 month contract. Provide professional nursing care for a defined group of patients by having responsibility for the assessment, planning and implementation of care needs, along with the delivery and evaluation of skilled professional care, under the direction of the Department Manager. The CCU Staff Nurse will provide expert cardiology nursing advice and provide educational support. The CCU Staff Nurse will provide exceptional patient care in an environment where quality, respect, caring and compassion are at the centre of all we do. The CCU Nurse will possess highly developed analytical skills through extensive experience, enabling an understanding of complex critical cardiac conditions. Primary Duties and Responsibilities: Clinical Recognise life threatening and non-life-threatening arrhythmias both within CCU and through the use of telemetry monitoring throughout the hospital. Demonstrate expertise in the nursing assessment and management of emergency cardiac admissions and acutely ill cardiac patients including, acute cardiac chest pain patients, administering intravenous opiates and nitrate infusions as prescribed. Have the ability to anticipate, recognise and rapidly respond to the unpredictable problems/ complaints of the critically ill cardiac patient. Assess and manage all patients fast tracked to the acute chest pain admission bed with the view to thrombolysis. Provide a safe and welcoming environment for patients and their relatives in a highly complex and technical area. Liaise with the multidisciplinary team in a timely manner to ensure the safe and effective management of the patient flow and robust management of emergency cardiac admissions. Work as part of a multi-disciplinary team fostering good communication and working relationships with colleagues of all disciplines, using specialised practice to improve patient outcomes. Plan the safe transport of critically ill patients within the hospital and when transferring to receiving Cardio-Thoracic Centres. Assist in complex and invasive interventions, e.g.; Emergency cardiac pacing both external and transvenous Emergency intubation CVP monitoring Cardioversions Following training, demonstrate specialised knowledge and skills to perform essential procedures vital to the ongoing care of the cardiac patient. Quality and Audit Participate and lead as required in clinical audit and research activity within the field, promoting a positive attitude towards the implementation of evidence- based practice. Undertake research/ clinical audit as necessary, critically analyse and provide written reports of the same. Participate in local audits in preparation for annual accreditation. Work closely with the Quality and Patient Safety team, ensuring the department is meeting accreditation standards at all times. Health and Safety To uphold UPMC Whitfield Hospital's policy requirements in relation to Fire, Infection Control, Radiation Safety and Health and Safety at work regulations and to attend updates. Identify potential risks for all staff, patients and visitors and adhere to relevant incident reporting procedures. To observe a general duty of care for the health, safety and well-being of self, work colleagues, visitors and patients within the hospital, in addition to any specific risk management associated with this post. Under the direction of the Department Manager the post holder will: Provide feedback to nurse managers in the compilation of proficiency assessments for junior nurses in the clinical setting. Contribute to the identification of training needs pertinent to the clinical area. Identify and contribute to the continual enhancement of learning opportunities in the clinical area. Participate in the clinical induction of all new nursing and support staff. Develop leadership ability in order to act as an effective role model. Assume responsibility for own learning and development needs. The CCU Staff nurse will embody the UPMC values in all their day to day activities within the hospital. Qualifications & Experience: Be Registered General Nurse with The Nursing and Midwifery Bord of Ireland (NMBI). Minimum of 4 years working in a coronary care setting. Competency in ECG interpretation or a willingness to undertake study for same. Evidence of continuous professional development. In depth/extensive experience and knowledge of working within a cardiac care setting. Equal Opportunity Statement and Benefits UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues. Compensation - Competitive pay for the work employees do - base pay, performance related pay and premium pay where applicable. Benefits - Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66. Performance and Recognition - Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme. Work-Life Balance - Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments. Development and Career Opportunities - Opportunities for each employee to reach their career goals through continued learning and/or advancement. About UPMC A $26 billion healthcare provider and insurer, Pittsburgh, Pennsylvania-based UPMC is inventing new models of patient-centred, cost-effective, accountable care. Working in close collaboration with the University of Pittsburgh Schools of the Health Sciences, UPMC shares its clinical, managerial and technological skills worldwide through its innovation and commercialisation arm, UPMC Enterprises, and through UPMC International. Providing high-quality healthcare in the South East since 2006, UPMC's operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations at UPMC Whitfield and in Cork, the UPMC Sports Medicine Clinic at SETU Arena, Waterford, TUS Moylish Campus, Limerick, TUS Thurles Campus, Tipperary, and the UPMC Concussion Network. The UPMC Institute for Health is located in Mayo and the Global Technology Operation Centre is based in Kilkenny. UPMC is the Official Healthcare Partner of the GAA and GPA. Skills: CCU Staff Nurse Cardiology
Haemovigilance Officer - CNMII Location: UPMC Whitfield Hospital Job type: Permanent Overview of role: To embrace the five core concepts to ensure the provision of high quality, holistic and integrated transfusion service for all patients. To ensure adherence to the requirements of the EU Blood Directive 2002/98/EC and the ISO Standard 15189 throughout the entire transfusion process, assessing current treatments, improving the management and clinical outcomes of care, monitoring cost effectiveness in care provision, and supporting practice development and education to facilitate the development of competencies within the speciality day unit services. To work in collaboration with the Director of Nursing, Quality Manager and other members of the Multi - Disciplinary team. Primary Duties and Responsibilities: Clinical: The post holder will provide a Transfusion Surveillance Service for UPMC Whitfield Hospital as part of the Blood Transfusion Department Act as a positive clinical role model and provide support and clinical advice to staff. Demonstrate expert practice where appropriate. Lead by example through visible leadership to motivate and empower others To ensure that relationships and own behaviour is managed in line with UPMC Whitfield Hospital PPPG's Will have knowledge of and adherence to the following: Directive 2002/98/EC of the European Parliament and of the Council of 27th January 2003 Minimum Requirements for Blood Bank Compliance with Article 14 (Traceability) and Article 15 (Notification of Serious Adverse Reactions and Events) of EU Directive 2002/98/EC (AML-BB) ISO Standard 15189 - Medical Laboratories - Particular requirements for quality and competence University Hospital Waterford - Quality Manual WRH-PATH-LP-104 Haemovigilance Handbook - Requirements for Reporting Serious Adverse Reactions and Events to the National Haemovigilance Office. Version 1.13 Haemovigilance Standard Operating Procedures Lead out on the accreditation process and to provide all relevant data for Irish National Accreditation Board (INAB) as required for all inspections and surveillance inspection visits. Actively take the lead for CHKS / JCI / HIQA /JAG etc. accreditation processes for haemovigillance compliance and work with both quality and nursing to ensure adherence to current and future guidelines Promote and facilitate adherence to best practice in all aspects of transfusion process in particular clinical transfusion practice, including positive patient identification at time of pre-transfusion sampling, and administration of blood components and blood products Devise, implement and update PPPG's standard operating with regard to the transfusion process in conjunction with the Consultant Haematologist, Director of Nursing, Laboratory Manager and Laboratory Quality Officer and the Hospital Transfusion Committee (HTC) for use in UPMC Whitfield Hospital /UHW. Establish complete transfusion traceability and maintain traceability records as per Article 14 of the EU Directive 2002/98/EC. 1 The Haemovigilance Officers devises, implements, maintains, and updates an effective traceability system in conjunction with the Blood Transfusion Laboratory Staff. 2 Investigation and follow-up of all non-conformances/deviations detected in the traceability system are recorded by the Blood Transfusion Medical Scientists on the Blood/Product and Traceability Issues for Haemovigilance. Appropriate corrective and preventative actions are implemented as necessary by the Haemovigilance Officers following investigation. Maintain the Blood Tracks system in conjunction with the Lab Manager and ensure proficiency with staff, providing training on a regular basis in all clinical areas Liaise with Blood Transfusion Laboratory staff in investigating all reports of transfusion reactions/events and report same to the Consultant Haematologist and then, if necessary, to the National Haemovigilance Office (NHO) as per Article 15 of EU Directive 2002/98/EC. Record all non-conformances reported to or discovered by clinical staff and Medical Scientists with regard to traceability and Haemovigilance activities, investigate these non-conformances and implement corrective/preventative actions, and the close out all non-conformances where possible. Keep live data on all non - conformances across the clinical areas Design, gather and deliver a high - level reporting structure for the Haemovigillance Service, to be discussed at IQS Advise staff in the clinical area of the requirement to report clinical incidents in relation to the transfusion process which are highlighted to/or identified by Haemovigilance to the Quality & Safety Manager. Reports accidents, incidents, and complaints pertaining to ward / clinical activity in relation to transfusion practices to appropriate personnel. Follow up on all Massive Transfusion events and transfusion events where un-cross matched red cells are issued in an emergency or the Emergency O RhD Neg units are used for a patient. A summary of these events is included in the quarterly HTC report for review. Assist in the collection of clinical and laboratory data on transfusions that can be used for formulation and updating of recommended 'Maximum Surgical Blood Order Schedule' (MSBOS) and cross match/transfusion ratios. Ensure that all procedures conform to Hospital policy and NMBI Regulations The Haemovigilance Officers are members of the Hospital Transfusion Committee (HTC) and attend meetings as organised Comply with Document control procedures and Numbering of Documents. The overall document control system for the Blood Transfusion/Haemovigilance department is overseen by the Director of Quality & Patient Safety. Patient Advocacy: Ensure that regard is taken to the dignity, choices, self-esteem and wellbeing of patients and their relatives in the specialist area of Blood Transfusion and Haemovigilance Ensure that patients/ relatives receive information including information leaflet relating to the transfusion of blood products/components to allow them to give informed consent. In collaboration with patients, take available opportunities to communicate, represent views of and negotiate for an individual or group of patients at a multidisciplinary level, service level and/or with other personnel or agencies as appropriate Develop systems to give service users and carers an opportunity to have views represented in relation to service provision, planning, evaluation, and development. Education and Training: Facilitate and promote best transfusion practice by providing formal and informal training instruction to all staff involved in any aspect of the blood transfusion process. All Staff involved in any aspect of the blood transfusion process i.e. prescribing, collecting, administering blood components/products must receive the relevant training and attend Mandatory Haemovigilance Training every 2 years which is run throughout the year in the hospital for different disciplines. Plan, develop, implement and evaluate the continuing education programmes for clinical staff relating to blood transfusion best practice Liaise with the Clinical Facilitator to ensure that Undergraduate Nursing Degree Students receive education in the area of Haemovigilance and Blood Transfusion. Maintain records of attendance competency assessments and evaluation forms for all staff who attend all education programmes for evaluation purposes. Provide additional individual training/ retraining as required. A mandatory database of all relevant staff who attend Haemovigilance education either formal or informal is maintained and updated by the Clinical coordinator. Take personal responsibility for own professional development, including attendance at National Haemovigilance Annual Conference and maintain records of same Audit and Research: Demonstrate a commitment to evidence-based practice. Actively engage in current developments within Haemovigilance. Use scientific, relevant research findings to influence own practice and practice of others within Haemovigilance Take every reasonable action to ensure practice in the field of Blood Component/ Product Administration and Haemovigilance is evidence based and up to date Incorporate & disseminate relevant, up to date research findings in the area of blood transfusion. Develop and adhere to a yearly Audit Schedule in conjunction with the Laboratory Quality Officer. Take an active role in the audit of clinical practice and standards of care relating to transfusion and Haemovigilance Identify, plan, and participate in audit programmes and other evaluations of the service, in line with local, regional and national developments, to include. 1 vertical audit 2 audit of current practices 3 audit of quality of delivery of the service Review the audit findings, and identify, document, and investigate non-conformances discovered. Identify and implement corrective/preventative actions where possible. The completed audit data is reviewed by the quality officer in blood transfusion. The findings of the audit are summarized for discussion at the Monthly Management Laboratory meetings and for inclusion in the quarterly report to the HTC. Contribute to an annual evaluation of the service. 1 Annual Blood Bank Report to Irish Medicines Board (IMB) in conjunction with Consultant Haematologist, the Laboratory Manager, and the Laboratory Quality Officer. 2 Report to Annual Quality Review 3 Annual Report to NHO - Annual Notification of Serious Adverse Reactions and Events in conjunction with Laboratory Ensure that accurate documentation and record keeping is maintained Consultancy/ Advisory Service: Be available as a clinical resource and consultant, both inter and intra disciplinary, in Haemovigilance, to promote improved patient management and quality of care Follow up and report on all Blood Product Look Back requests Report Suspected Adverse Reaction & Events from clinical areas Report Non-Conformances from clinical area and laboratory Establish and standardise clear communication channels for such consultations, inter and intra disciplinary Professional Accountability and Development: Ensure staff and self, remain professionally updated and ensure care in all areas is delivered in line with the latest research to promote evidence-based practice. Actively participate in research and audits where appropriate for the benefit of patients. Maintain own professional portfolio and participate in the Hospital's clinical supervision programme. Ensure that statutory rules, guidelines and legislation are understood and complied with. Act as a positive role model with regards to the Hospital ethos and UPMC values. Develop and maintain a high level of knowledge of the following and always practice within the guidelines and policies written at Hospital level: Health and Safety: To uphold UPMC Whitfield Hospital's policy requirements in relation to Fire, Infection Control, Radiation Safety and Health and Safety at work regulations and to attend updates. Identify potential risks for all staff, patients and visitors and adhere to relevant incident reporting procedures. To observe a general duty of care for the health, safety and well-being of self, work colleagues, visitors and patients within the hospital, in addition to any specific risk management associated with this post. Qualifications & Experience: Be Registered General Nurse with The Nursing and Midwifery Bord of Ireland (NMBI). At least 3 year's post registration experience in an acute hospital setting - essential. Evidence of ongoing CPD. 2 years' experience is in the specialist area of an acute clinical setting in which blood / blood products are used Equal Opportunity Statement and Benefits UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues. Compensation - Competitive pay for the work employees do - base pay, performance related pay and premium pay where applicable. Benefits - Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66. Performance and Recognition - Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme. Work-Life Balance - Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments. Development and Career Opportunities - Opportunities for each employee to reach their career goals through continued learning and/or advancement. About UPMC UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that's close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division - an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world. In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC's operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny. Skills: Haemovigilance Hemovigilance CNMII
