Learning and Development Project Specialist page is loaded Learning and Development Project Specialist Apply locations CityWest Office Greenogue - Office time type Full time posted on Posted 30+ Days Ago job requisition id JR-0000004003 Uniphar – Who we are With a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world’s best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our highly expert teams. The role This is a fixed term contract for 2 years Collaborate with Subject Matter Experts (SMEs): Partner with SMEs from our outsourced company to design, develop, and deliver comprehensive learning interventions focused on SAP S/4HANA systems and new processes in Supply Chain, Procurement, Purchasing, Fulfillment, Pricing, Customer, Operations and more. Project Management: Support the Learning & Development (L&D) element of "Project Dawn," including the planning, execution, and successful rollout of all learning initiatives. Ensure that project milestones are met, and deliverables are aligned with the broader project goals. Continuous Learning: Support, create and implement strategies to maintain ongoing learning around new processes and procedures post-launch. Collaborate with project leads, SMEs, and experts to deliver a variety of L&D interventions that ensure continuous upskilling and knowledge retention. Evaluate Learning Outcomes: Assess the effectiveness of SAP S/4HANA learning programs, utilising feedback and performance data to drive continuous improvements and ensure that learning objectives are achieved. Stakeholder Engagement: Develop strong relationships with internal and external stakeholders, including HR, project leads, and SMEs, to conduct thorough learning needs analysis and identify both current and future learning requirements related to SAP S/4HANA and the associated process changes. Innovate Learning Solutions: Apply modern adult learning theories and evaluation methodologies to create structured and impactful learning paths. Innovate and integrate a range of learning materials, including digital content, guides, and manuals, to support the transition to SAP S/4HANA. LMS Management: Support the integration and ongoing maintenance of Learning Management Systems (LMS) and other relevant tools, ensuring that all SAP S/4HANA learning content is accessible and up-to-date. Facilitation: Act as a confident facilitator, delivering training sessions and workshops that engage learners and reinforce new SAP S/4HANA processes and systems. Collaborative Approach: Work both independently and collaboratively as part of a broader project team, ensuring that L&D initiatives are seamlessly integrated into the overall project timeline and objectives. Key Skills and Experience Learning & Development Expertise: Minimum of 5 years’ experience as a Learning & Development Specialist, with a proven track record of designing and delivering effective training programs. Project Management: Demonstrable experience in managing complex learning projects, preferably within the context of system implementations or large-scale process changes. Relationship Building: Strong communication and interpersonal skills, with the ability to engage and guide stakeholders at all levels, from SMEs to senior leaders. Process Improvement: Aptitude for identifying opportunities to simplify, streamline, and enhance processes to ensure optimal learning outcomes and efficient project execution. Content Development: Experience in producing a diverse array of learning materials, including e-learning modules, instructional guides, and manuals. Familiarity with SAP systems or similar enterprise software is highly desirable. Facilitation Skills: Confident and engaging facilitator, with experience in delivering learning to diverse audiences. Team Collaboration: Ability to work effectively as part of a team, contributing to shared goals and supporting collective success. Adaptability: A proactive and flexible approach, with the ability to adapt to changing project needs and evolving business requirements. How we’d like to work together Due to the expected key outcomes associated with this role by its nature it will be a role based out of one of our offices across the UK or Ireland. There will be an element of hybrid working available, but this role will also involve travel to our global sites. If you believe that you meet most of the criteria above, we encourage you to apply. We are an equal opportunities employer and will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. #J-18808-Ljbffr
Pharmacy Healthcare Advisor - Hickey's Northside Pharmacy Healthcare Advisor - Hickey's Northside We currently have an exciting opportunity for a Pharmacy Healthcare Advisor to join the Hickey's Pharmacy team in Northside. This is a part time, permanent contract. Hickey's Pharmacy is an award-winning, community pharmacy group with 36 stores, over 370 employees and strong growth ambitions. As a pharmacist-led company, we understand the importance of delivering accessible healthcare and the critical role of the pharmacist in achieving this. We're health people. If you want to deliver exceptional care in a supported environment with learning and development opportunities, then Hickey's could be the place for you. Our Pharmacy Healthcare Advisors are vital members of our team, operating as the first point of contact for customers in our store ensuring our customers come first. Your primary focus will be to offer the advice and support that each of our customers need in line with our Core Values – Ambition, Positive Teamwork, Customer Care, Professionalism and Reliability. Key Responsibilities Providing outstanding customer service Driving retail sales through link selling and advising customers of promotions in store Ensuring stock levels are maintained at optimal levels Accurately and securely performing cash management duties Ensuring the company merchandising standards are maintained ensuring the pharmacy is always presented to the highest level Building customer loyalty What are we looking for Strong customer engagement and customer service. Listening to our customers, understanding their needs, and delivering great service every time Building a strong working relationship with all team members in the pharmacy to ensure seamless delivery of service Tailoring conversations with every customer to ensure they leave our pharmacy feeling informed and confident about their healthcare needs Strong product knowledge Experience in or interest in skin care is an advantage Proven sales ability Any other projects and duties where they arise What we would like from you Customer focused with an ability to effectively deal with customers Previous OTC sales and customer service experience Excellent interpersonal and communication skills Positive can-do attitude A keen interest in retail pharmacy What we promise you Competitive salary Generous staff discounts in-store ‘Refer-a-friend’ bonus scheme Tax-saver travel Additional long-service days Additional annual leave for special occasions e.g. getting married! If you're a people person and have ambitions to join a progressive company, we'd love to hear from you today. Hickey's Pharmacy is an equal opportunities employer #J-18808-Ljbffr
Pharmacy Healthcare Advisor - Allcare Clearwater Pharmacy Healthcare Advisor - Allcare Clearwater Apply locations Allcare - Clearwater Time Type: Part time Posted on: Posted 2 Days Ago Job Requisition ID: JR-0000004562 We currently have an exciting opportunity for a Pharmacy Healthcare Advisor to join the teams in Clearwater . Allcare Pharmacy Allcare support is a company that specializes in supporting Community Pharmacies to deliver excellent personalized care to their community. The Allcare Pharmacy group is a network of pharmacies throughout Ireland that strives for customer service excellence where staff focus on their core skill of providing expert medical care, advice, and value to their patients and customers. Purpose of Role: To deliver excellent customer service and provide advice and information as required to customers on all product ranges available in the Pharmacy. To maintain the standard of category management and merchandising within the Pharmacy as directed by the Managing Pharmacist and in line with Company standards. Duties and Responsibilities: Provide product information and advice to customers across all product ranges in the Pharmacy, consulting with the Managing Pharmacist as appropriate. Maintain good stock control including rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring that the delivery details are correct as set down by the Managing Pharmacist. Deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers. Work effectively as part of the Pharmacy team, being flexible and adaptable, assisting in all areas of the Pharmacy operation as required by the Managing Pharmacist. Maintain cooperative and professional working relationships with colleagues at all times. Fulfill the request for specific over-the-counter medicines appropriately using WWHAM questioning and recommend a suitable medicine referring to the Pharmacist where appropriate. Be vigilant and adhere to the correct procedures regarding security and the handling of cash and receipts within the Pharmacy. Ensure that the Pharmacy is kept clean and tidy and any Health and Safety issues are brought promptly to the attention of the Pharmacy Manager. Participate in training and development programs provided by the Pharmacy and be proactive in developing the job function. Any other duties as required. Teamwork Provide support to other stakeholders within the pharmacy and throughout the Allcare network to ensure the delivery of company goals. This role requires a high level of proactivity and an ability to work on own initiative. Build relationships with others in the pharmacy to create a positive working environment. Participate in staff training programs and implementation and be proactive in developing the role function. Work effectively as part of the Pharmacy team, being flexible and adaptable assisting in all areas of the pharmacy operation. Customer Focused We are passionate about exceeding expectations: Making our community pharmacies the local destination of choice. Delivering customer service to the highest quality. Provide advice and information as required to customers on all product ranges available in the Pharmacy. Deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers. Qualifications, Experience & Skills Required 1 year experience in Pharmacy/Retail/Hospitality is preferable. Cashier experience an advantage. Excellent communication skills, both written and verbal. Ability to use discretion when addressing customer queries and to treat customer/patient information confidentially. Good attention to detail is essential. Organized with a proven ability to multi-task successfully under pressure. Ability to work on own initiative and as part of a team. Basic IT skills are an advantage. #J-18808-Ljbffr
Senior Financial Accountant page is loaded Senior Financial Accountant Apply locations Northern Cross time type Full time posted on Posted 13 Days Ago time left to apply End Date: March 14, 2025 (8 days left to apply) job requisition id JR-0000004277 The advertising close date for this vacancy is Thursday, 13th March. Financial Accountant Uniphar Medtech is an umbrella brand for eleven Medical Device distribution businesses with direct operations in Ireland, Northern Ireland, U.K., the Netherlands, Germany and the Nordics. Medtech is looking for a Financial Accountant to join their team. We are a rapidly growing company, and we want you to be part of this amazing growth and expansion. This role will require travel between Uniphar Medtech's premises in Dublin (Northern Cross and Fonthill). Purpose of the Role: Reporting to the Financial Controller, the successful candidate will work as part of the Uniphar Medtech Finance Team. Medtech is a subsidiary of Uniphar PLC. The primary purpose of the role will be the delivery of accurate month-end financial reports to tight deadlines in a PLC environment, support the preparation of annual statutory accounts, liaising with the group’s external auditors and internal auditors to conclude such audits in a timely manner, liaising with tax consultants to conclude on corporation tax returns or other tax issues and to support the head of finance/financial controller with the budgeting and revision cycles. Main Responsibilities: Reporting and Control Process all close journals in accordance with close calendar and Uniphar Medtech journal policy. Deliver accurate, timely and value-add monthly reporting packs to the head of finance/financial controller, local management and Uniphar. Provide high-quality analytics and populate required supporting schedules (as key input to reporting pack). Deliver accurate and timely monthly, four-monthly and annual reporting packs to the head of finance. Business Partnership Discuss monthly performance face to face with local management on deviations from budget. Discuss risks and opportunities to budget achievement with local management and head of finance/financial controller. Ensure full understanding of business drivers to credibly partner local management. Analyse KPI performance on a monthly basis to surface trends and inform budgets and revisions. Respond to the Head of Finance/Financial Controller, local business and wider finance team queries in a timely manner. Provide financial support and challenge on investment decisions and related business cases e.g. NPV. Compliance Ensure that all balance sheet reconciliations are performed, reviewed and approved on time. Drive any reconciling items to closure and escalate any open items to the head of finance/financial controller. Ensure all tax-related returns are completed on time in full (Corp. Tax, VAT, PAYE/PRSI, Intrastat & Vies). Expert point of contact on all local and statutory reporting matters. Provide required supporting evidence for statutory accounts and internal controls reviews. Work with internal auditors to develop new processes and procedures when required and ensure adherence with all SISK Healthcare finance team policies at all times. Budgeting and Forecasting Works closely with the business throughout the forecasting and revision process. Translate business plan into a financial plan and take ownership to deliver the detailed financial budget. People Plan workload effectively to ensure that month-end is delivered accurately and in full. Fully contribute to reporting team and full finance team meetings. Drive own development in conjunction with the financial controller and ensure adherence to appraisal process. Provide advice/guidance to accounts assistants as and when required. Team-oriented and sociable nature that adds to a large finance function. Processes Continually strive to simplify and standardize accounting and reporting processes. Participate in process improvement initiatives. Strive towards “best-in-class” in line with company objectives. Projects Active engagement as new systems & accounting tools are rolled out e.g. cubes. Represent finance department on key business projects e.g. working capital optimisation. Drive continuous improvement in all business-facing financial processes e.g. budgeting, cube development, updates to IFRS, up-stream discipline for divisional reporting, PLC reporting requirements etc. Background, Experience & Skills: Education ACA / ACCA / CIMA Qualified Accountant Experience 2+ years PQE preferably obtained in industry. Proven ability in working to and consistently meeting tight deadlines. Experience in working in a service-driven, customer-focused environment. Competencies Excellent analytical skills with demonstrated ability to spot trends and anomalies in financial data. Excellent communication skills both written and oral. Proven ability to develop and sustain effective business relationships. Strong organisation skills with an ability to prioritise and meet competing demands to satisfaction of all. Proactive individual that identifies, resolves or escalates issues as required. Constant curiosity, asks “why” and eager to understand. Open and accessible – eager to listen, willing to make time, easy to find. Adhere to and model the company’s values, behaviours and competencies at all times. Computer knowledge Knowledge of an ERP package (Navision is an advantage). Knowledge of MS Office products, including Excel, Word and PowerPoint. Excellent Excel skills essential. Uniphar Medtech Uniphar Medtech comprises 10 businesses across 21 markets and is the medical device arm of the Uniphar Group. Uniphar Medtech represents global leading medical device manufacturers across a multitude of specialities. We train, we educate, and we support our customers through dedicated clinical specialists across Sales & Technical Service, Clinical IT, Clinical Applications, Training and Education and Customer Service. We are more than a distributor; we are a total solutions provider. Each of our businesses competes under their individual brand identity and respective specialities. Uniphar Medtech is the umbrella structure for all 10 brands and in addition incorporates our centralised support functions across Quality and Compliance, Logistics, Warehousing, Operational Excellence, Marketing, HR, Finance & IT. Uniphar Medtech is a Division of the Uniphar Group. How we’d like to work together This role will be based in our office in Northern Cross Business Park, Finglas, Dublin 11 where a flexible hybrid working model is also available. It’s important to achieve the right balance between face-to-face interactions with virtual working over the long term. In return for your flexibility, you will be joining an environment that understands how intertwined work and life have become - and both the benefits and challenges that brings - and therefore offers a flexible, progressive way of supporting it. Our core values, titled our Medtech Mindset, guide our culture and work environment: We Go Forward Together: We operate as a unified team, leveraging diverse specialties to make swift, collaborative decisions and embrace progress over perfection. We Take Our Business Seriously: We prioritise compliance and risk management to ensure the best outcomes for our patients and partners, supported by our innovative portfolio and commitment to sustainability. We Deliver Exceptional Results: We focus on quality, customer satisfaction, and commercial success to achieve outstanding results for our patients, customers, and business. If you have similar values and are passionate about making a meaningful impact, we invite you to join our team and help us drive forward together. Uniphar Medtech is an equal opportunities employer. #J-18808-Ljbffr
The successful candidate will be responsible for overseeing all operations carried out in the workshop, including supervising the other members of the workshop team. Principal Duties and Responsibilities Local management of and coordination of workshop engineering team to include: Assigning, Scheduling and monitoring repairs in the workshop Arranging for Demo equipment to be serviced as required Co-ordinating with the installation team and warehouse in relation to new equipment testing and preparation Supervising and mentoring the workshop team members ensuring their growth and development, including ongoing appraisals. Monitoring team compliance with statutory regulations, Company policies/guidelines and HSWAW legislation Monitoring of team performance in relation to agreed KPIs and business targets Working with the Service Manager in selection of new team members (will require participation on interview panels). Oversee the calibration of test equipment used by the team in the Republic of Ireland. Arranging for devices to be shipped to calibration houses and maintain the records and certificates. Stock management and administrative tasks. Provision of Technical and Experiential Input: Provide technical support to the in-house and field Sales/Service teams Support to SM in pricing of Service contracts and support plans. Work with the Service Manager to identify equipment/Customer and vendor issues and provide input into strategies to address same. Support to Service administration team in resolving resource supply/conflict issues. Provide complete product support on designated equipment, this will include commissioning, preventative maintenance, repair and a level of clinical support. Attend training courses provided locally and at various manufacturers’ facilities abroad. Ensure work undertaken by engineers complies with the relevant Company Quality procedure relating to that service or activity. Comply with all relevant protocols associated with Navision, a group wide IT system. The Support Department uses Navision for call logging, service scheduling and other call related activities. Liaise with customer support administration on a regular basis, provide engineers reports and all relevant documentation to customer support administration for further processing and invoicing. Proactively manage customer relations with particular emphasis on communication with customers and ensuring customer satisfaction. Role Requirements Qualifications: A minimum Level 7 (Ordinary Bachelor Degree), Electrical, Electronic Engineering, Physics or related discipline. A strong understanding of electronics, soldering is required A demonstrable aptitude for PC repair and general IT and networking would be an advantage. No less than 3 years experience in medical device service or electronic equipment would be an advantage. Including team management. Whilst not essential, previous experience in a team leadership role would be a distinct advantage. Strong interpersonal skills: Customer focused with good communication skills – written and oral. Good analytical and troubleshooting skills. Self-motivated, team player. If you have similar values and are passionate about making a meaningful impact, we invite you to join our team and help us drive forward together. Uniphar Medtech is an equal opportunities employer #J-18808-Ljbffr
Service Planning & Delivery Manager Service Planning & Delivery Manager Apply locations Northern Cross time type Full time posted on Posted Yesterday job requisition id JR-0000004209 Job Purpose: The Service Planning & Delivery Manager will oversee the planning, management, and execution of service operations within the Cardiac Services division of Uniphar Medtech. This includes leading a team of clinical application specialists, overseeing installation projects, and acting as the primary service lead for digital health projects. The role will also involve driving the growth of the clinical applications team in the UK as part of our Service growth strategy within Uniphar Medtech. Scope: The role covers the range of Service activity across the island of Ireland and with oversight of Service operations in GB. The ideal candidate would be based in Dublin but we are open to discussion on location. Key Responsibilities: Clinical Applications Team Management Manage and lead the clinical applications team, providing direction, support, and mentorship to foster a culture of excellence and continuous improvement. Oversee recruitment, training, and professional development initiatives to grow the clinical applications team in Ireland and support expansion efforts in the UK. Conduct performance reviews, set clear KPIs, and provide regular feedback to enhance individual and team performance. Project Leadership & Installation Responsibility Act as the service delivery lead for installation projects, ensuring the timely and high-quality deployment of Medtech solutions. Provide oversight and coordination for large-scale implementations, working closely with colleagues across the business to align on project goals and timelines. Lead service delivery for digital health projects, coordinating with technical and clinical teams to deliver projects that meet and exceed customer expectations. Operational Strategy & Service Planning Develop and implement strategies for efficient and scalable service delivery, focusing on quality, regulatory compliance, and customer satisfaction. Work closely with cross-functional teams (including sales, logistics & supplier teams) to streamline processes and ensure alignment with overall company goals. Identify opportunities for process improvements within service planning and delivery, leveraging best practices to optimize performance. Customer & Stakeholder Engagement Serve as the primary service lead for installations and implementations, ensuring excellent communication and coordination with customers, suppliers & colleagues. Actively engage with key customers to understand service needs, address issues, and maintain high levels of customer satisfaction. Collaborate with the sales team to align service offerings with overall Cardiac Services growth strategy. Resource & Financial Management Manage budgets and financial targets related to service operations, ensuring cost efficiency while maintaining high service standards. Oversee resource allocation, including staff, equipment, and supplies, to ensure that all projects are adequately supported. Compliance, Risk Management & Reporting Ensure that all service delivery activities adhere to Medtech industry regulations and company quality standards. Identify and mitigate risks in the service delivery process, implementing proactive strategies to prevent disruptions. Monitor and analyse key performance metrics to track service delivery outcomes, identify trends, and inform decision-making. Key Requirements: Education & Experience Degree in Healthcare, Business, Engineering, or a related field. A minimum of 5 years of experience in a related field/discipline, with a strong preference for experience within the Medtech or healthcare sectors. Proven experience in managing teams, ideally including clinical application specialists or technical service staff. Skills & Competencies Strong leadership and team management skills, with experience in training, performance management, and team development. Excellent project management abilities, including experience with large-scale implementations and complex service delivery. Solid understanding of Medtech regulatory and compliance requirements, especially related to device installation and digital health. Outstanding communication and relationship-building skills for engaging customers & colleagues. Technical Skills Proficiency in MS Office Suite and service management software; experience with ERP or project management systems is a plus. Personal Attributes Results-driven with a focus on customer satisfaction and operational excellence. Adaptable and resilient, with the ability to manage competing priorities and work in a fast-paced environment. Innovative thinker with a proactive approach to problem-solving and continuous improvement. How we’d like to work together Our core values, titled our Medtech Mindset, guides our culture and work environment: We Go Forward Together: We operate as a unified team, leveraging diverse specialties to make swift, collaborative decisions and embrace progress over perfection. We Take Our Business Seriously: We prioritise compliance and risk management to ensure the best outcomes for our patients and partners, supported by our innovative portfolio and commitment to sustainability. We Deliver Exceptional Results: We focus on quality, customer satisfaction, and commercial success to achieve outstanding results for our patients, customers, and business. If you have similar values and are passionate about making a meaningful impact, we invite you to join our team and help us drive forward together. Uniphar Medtech is an equal opportunities employer #J-18808-Ljbffr
Business Unit Quality Lead page is loaded Business Unit Quality Lead Apply locations CityWest Office time type Full time posted on Posted Yesterday job requisition id JR-0000004383 Who we are Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland. Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar’s international reach. Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world’s best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our expert teams. Uniphar is organised into three key divisions: Supply Chain & Retail, Commercial & Clinical (Med Tech / Pharma) and Product Access. With a workforce of close to 3,500 spread across Ireland, United Kingdom, the Netherlands, the Nordics, Germany and the USA, Uniphar is a trusted global partner to Pharma and MedTech manufacturers, working to improve patient access to medicines and treatments around the world. Culture at Uniphar We pride ourselves in being truly entrepreneurial, innovative, collaborative, with a strong problem-solving ethos. We have built working relationships which span decades with many of the world’s largest Pharma and MedTech companies. We believe that this is because we know how to build a relationship of trust with our partners - we put our customers and their patients at the heart of what we do and treat them with integrity and respect. Everything Uniphar does is enabled by our people. As we continue to grow domestically and internationally, we become more diverse. This rich diversity fuels our business and enriches our culture. MAIN DUTIES & RESPONSIBILITIES Maintenance and continuous improvement of a quality management system in the Uniphar Dublin facility to ensure compliance with the requirement of Good Distribution Practice, ISO 9001 and regulatory requirements Manage all deviations, CAPA’s and risk assessments and complete within relevant deadline Oversee the uploading of all imported EMP’s to the HPRA Responsible for the controlled drug applications and endorsements Manage all reported ADE’s, SAE’s and quality defects Liaise with the Group Quality department and the HPRA in managing all relevant product recalls Ensure all documentation is updated if process changes are implemented within the department Liaise with the Quality department on all audits conducted by Uniphar or the HPRA Ensure all EMPs are setup as per Uniphar procedures Inspect all EMPs received into the Uniphar warehouse Management of MAP activities within Pharmasource/Ostomysource Attend Quality Team meetings Work with departmental managers to ensure quality of processes and procedures Liaise with principals and the regulatory authorities during site inspections and audits About Us Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area. #J-18808-Ljbffr
Pharmacy Healthcare Advisor - McCauley Davis Road Pharmacy Healthcare Advisor - McCauley Davis Road Apply locations McCauley Pharmacy Davis Road time type Part time posted on Posted 3 Days Ago job requisition id JR-0000004400 McCauley Health & Beauty Pharmacy, the unique and highly successful "One Stop Health and Beauty Shop", is the leading Irish owned pharmacy chain with 35 branches nationwide and 500 colleagues. We are currently looking for an Pharmacy Healthcare Advisor to work in our Pharmacy in Davis Road. This is a part time, permanent contract. As a Pharmacy Healthcare Advisor, you will be responsible for taking care of the OTC counter and shop floor sales and being the main point of contact for our valued customers. As the face of McCauley Health & Beauty Pharmacy, it is important that the successful applicant demonstrates excellence in the following skills and attributes: Previous Pharmacy OTC experience in a community Pharmacy with excellent product knowledge would be an important advantage. Strong communication skills and the ability to get along with a variety of different personalities. Good prioritising, multi-tasking, and organisational skills. Be confidential and empathetic to our Customer needs. Must have a strong work ethic. Key Responsibilities: To deliver a high level of customer service and to adhere to company policies and ethos. Ability to offer customers exceptional assistance. To ensure that the pharmacy is properly merchandised and kept clean and tidy and ensure that stock levels are maintained correctly. Cash handling and stock rotation. #J-18808-Ljbffr
Pharmacy Healthcare Advisor - Hickeys Ballincollig Pharmacy Healthcare Advisor - Hickeys Ballincollig We currently have an exciting opportunity for a Pharmacy Healthcare Advisor to join the Hickey's Pharmacy team in Ballincollig. This is a full time, permanent contract. About Hickey's Pharmacy Hickey's Pharmacy is an award-winning, community pharmacy group with 36 stores, over 370 employees and strong growth ambitions. As a pharmacist led company, we understand the importance of delivering accessible healthcare and the critical role of the pharmacist in achieving this. We're health people. If you want to deliver exceptional care in a supported environment with learning and development opportunities, then Hickey's could be the place for you. Our Pharmacy Healthcare Advisors are vital members of our team, operating as the first point of contact for customers in our store ensuring our customers come first. Your primary focus will be to offer the advice and support that each of our customers need in line with our Core Values – Ambition, Positive Teamwork, Customer Care, Professionalism and Reliability. Key Responsibilities Providing outstanding customer service Driving retail sales through link selling and advising customers of promotions in store Ensuring stock levels are maintained at optimal levels Accurately and securely performing cash management duties Ensuring the company merchandising standards are maintained ensuring the pharmacy is always presented to the highest level Building customer loyalty What are we looking for Strong customer engagement and customer service. Listening to our customers, understanding their needs, and delivering great service every time Building a strong working relationship with all team members in the pharmacy to ensure seamless delivery of service Tailoring conversations with every customer to ensure they leave our pharmacy feeling informed and confident about their healthcare needs Strong product knowledge Experience in or interest in skin care is an advantage Proven sales ability Any other projects and duties where they arise What we would like from you Customer focused with an ability to effectively deal with customers Previous OTC sales and customer service experience Excellent interpersonal and communication skills Positive can-do attitude A keen interest in retail pharmacy What we promise you Competitive salary Generous staff discounts in-store ‘Refer-a-friend’ bonus scheme Tax-saver travel Additional long-service days If you're a people person and have ambitions to join a progressive company, we'd love to hear from you today. Hickey's Pharmacy is an equal opportunities employer #J-18808-Ljbffr
Purpose of the Role The principal responsibility of Area Manager, Medical & O.R. Solutions will be business development and clinical support with key target customers specifically in the area of Infection Prevention, Critical Care, Woundcare and Patient Mobility. The role will cover hospitals in South Dublin, Midlands and Galway. Key Duties and Responsibilities This job description is not an exhaustive list of duties for the position holder. It does, however, provide an indication of the main duties and responsibilities of the position. This is a sales role and involves presenting, demonstrating and securing orders. Working on own initiative to see opportunities and convert them to sales is essential. Develop relationships with key customers into lasting business partnerships. Achievement of sales plans on a quarterly and annual basis. Assist customers with clinical, technical and commercial enquiries. Business planning and implementation throughout area of responsibility. Development of new business opportunities and determination of new client and market potential. Systematic collection, presentation and interpretation of market and competitor information. Provide feedback on customers, promotional programs and environmental changes and provide ideas to improve product and company performance in the market place. Implementation of new product launches and other corporate activities within area of responsibility. Attendance at relevant conferences and meetings. The successful candidate will be required to update their knowledge and skills to fit the changing requirements of the role. Therefore, this Job Description is an outline of the current broad areas of responsibility and accountability and should not be regarded as a comprehensive listing. It will be reviewed and updated in line with future needs. Minimum Requirements 3+ years’ medical sales experience in a hospital environment preferably but not essential. A clinical background would also be an advantage. Be comfortable working in operating theatres. Be target driven and have the ability to "Close" sales. You will have the ability to communicate well and deliver a positive image of the company and its products. Excellent organizational and planning skills are a pre-requisite for this role as is a high reliance on personal drive and initiative. The ideal candidate will be commercially aware and have excellent interpersonal and influencing skills with the ability to build and maintain strong customer relationships. Be motivated by improving patient outcomes. Have the necessary education and practical experience to deal with the complex medical device technologies in a clinical background. Have an outgoing and persuasive personality with excellent interpersonal skills. Proficiency with all general business computer tools and applications is essential. Full driver’s License. Please note we cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in Ireland. #J-18808-Ljbffr
