Stores Person/Warehouse Operative - Sandyford Heat Merchants Group trades in 42 outlets around Ireland as Heat Merchants and Tubs & Tiles. The group has 30 Heat Merchants branches and 12 Tubs & Tiles showrooms supported by a central warehouse and distribution hub based in Athlone. Heat Merchants and Tubs & Tiles in Sandyford currently require a Stores Person/Warehouse Operative for their shared stores area/warehouse. Heat Merchants is Ireland's leading supplier of Heating, Plumbing and Renewable Energy solutions to trade customers, for domestic and commercial projects. Tubs & Tiles is Ireland’s leading supplier of tiles and everything you need for your bathroom. Our tiles are sourced exclusively from trusted manufacturers in Spain and Italy so our customers are assured of only the best quality of tiles that will last a lifetime. BENEFITS: Competitive remuneration Bonus Scheme (Performance related) Employer Contribution to pension scheme 21 days annual leave increasing to 25 with length of service EAP (Employee Assistance Programme) Wellness initiatives Life cover Further education support OVERALL PURPOSE OF THE JOB You will primarily be responsible for looking after the stores area of the branch, unloading deliveries and putting away stock, updating paperwork on the system to accurately record stock, whilst also maintaining a good standard of housekeeping of the stores area. You will also assist with sales enquiries/transactions and maintaining high standards of customer care within the branch from time to time. JOB SPECIFICATION Unloading deliveries and putting away stock into its correct location Booking in stock on CORE ERP system, reporting any damages in a timely fashion and organising return to Central Warehouse when required. Understand customer’s expectations and needs Keep customers updated on orders and deliveries Monitor customer orders and deliveries Taking ownership of resolving order and delivery issues. Handling interactions with Trade Customers Assist with sales enquiries as and when required Resolve order and delivery issues, and take responsibility Adhere to Company policies and procedures Any other duties as reasonably requested by Management Please note that the above list is not intended to capture every detail of the role but the main areas of responsibility. Person Specification The following criteria will be used in the selection process. Only those applicants who meet the essential criteria will be shortlisted for interview. The Company reserves the right to initially shortlist those candidates who meet both essential and desirable criteria. Experience of working in a stores/warehouse area in a customer-focused environment Excellent Communication and interpersonal skills Enthusiastic & innovative approach to work Must be extremely customer-focused and results-driven Hold a current forklift licence ERP system experience Company Values: All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for the safety, health and wellbeing of their colleagues and working together to provide exceptional service to our customers. It also means being part of a culture in which we nurture potential so that of others can be fully reached. We achieve this by always treating everyone with fairness and respect whilst working to have a positive impact on the communities we serve. Additional Information: Interested applicants should send their CV and a cover letter clearly outlining how they meet the requirements of the role through this website. Heat Merchants Group is an Equal Opportunity Employer. #J-18808-Ljbffr
Tubs & Tiles is Ireland’s leading supplier of tiles and everything you need for your bathroom. Our tiles are sourced exclusively from trusted manufacturers in Spain and Italy so our customers are assured of only the best quality of tiles that will last a lifetime. Due to the ongoing success of our showroom in Eastgate Retail Park and recent additional investments in the branch, we are looking to hire an experienced Showroom Sales Consultant to help support our continued growth. The successful candidate will have the opportunity to develop and demonstrate their selling and customer service skills in a stunning, high-end showroom environment. As a key member of the team, you will engage with customers to understand and deliver their expectations in order to achieve sales targets for the business and to uphold our first-class customer service reputation. This branch is open across 7 days, therefore requiring the candidate to be flexible to work 5/7 days. See website for opening hours. COMPANY BENEFITS: Attractive Competitive remuneration package Free On-site Car Parking Employer Contribution to pension scheme Life cover 21 days annual leave (increases with length of service) EAP (Employee Assistance Programme) Wellness Initiatives Further education support Training & Development JOB SPECIFICATION Respond to sales enquiries either by phone or direct with customers and provide advice and information in a professional and timely manner. Deliver an excellent standard of customer service for every sale, regardless of size. Actively engage with customers in such a way that you understand their needs and expectations and bring their ideas to life while demonstrating passion for the products you are recommending. Through selling the full range of products on offer; meet or exceed individual sales and margin targets and contribute to the overall team performance. Offer alternative products, up-sell when possible, promote own brands and cross brand sales. Produce appropriate quotations in line with customer budgets and within the price boundaries set by the Company. Ensure all quotations are followed up in a timely manner. Monitor customer orders and deliveries and keep customers updated on the same. Resolve order and delivery issues, and take responsibility for the same. Assist with the day-to-day running of the branch and help maintain the high standards for the showroom in terms of appearance by carrying out non-sales responsibilities as and when required. Adhere to all Company policies and procedures. Any other duties as reasonably requested by Management. Please note that the above list is not intended to capture every detail of the role but the main areas of responsibility. Person Specification The following criteria will be used in the selection process. Only those applicants who meet the essential criteria will be shortlisted for interview. The Company reserves the right to initially shortlist those candidates who meet both essential and desirable criteria. Previous experience in an environment, with direct customer engagement, where top class standards of customer service are required. Possess retail sales experience and be passionate about selling. Friendly and engaging demeanour. A team player with excellent communication and interpersonal skills. A high level of organisation skills. A high standard of computer skills. Previous high-end retail sales experience. Tile and sanitary ware industry experience. Bathroom and Kitchen Design. Additional Information: Interested applicants should send their CV and cover letter through this website, clearly outlining how they meet the requirements of the role. As the holiday season approaches, we wanted to let you know that the application period for this role has been extended until the new year. Whilst we will still review your application, please note that this may take a bit longer than usual. If you don’t hear from us right away, please don’t worry. In the meantime, we wish you a wonderful Christmas and New Year! Company Values: All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for the safety, health and wellbeing of their colleagues and working together to provide exceptional service to our customers. It also means being part of a culture in which we nurture potential so that of others can be fully reached. We achieve this by always treating everyone with fairness and respect whilst working to have a positive impact on the communities we serve. Heat Merchants Group is an Equal Opportunities Employer. #J-18808-Ljbffr
Tubs & Tiles is Ireland’s leading supplier of tiles and everything you need for your bathroom. Our tiles are sourced exclusively from trusted manufacturers in Spain and Italy so our customers are assured of only the best quality of tiles that will last a lifetime. Due to the recent investment in refurbishing our Galway branch, we are looking to hire an additional experienced Showroom Sales Consultant to help support our continued growth. BENEFITS: Attractive Competitive remuneration package Free On-site Car Parking Employer Contribution to pension scheme Life cover 21 days annual leave (increasing to 25 days with length of service) EAP (Employee Assistance Programme) Wellness Initiatives Further education support Training & Development OVERALL PURPOSE OF THE JOB You will have the opportunity to develop and demonstrate your selling and customer service skills in a stunning, high-end showroom environment. As a key member of the team, you will engage with customers to understand and deliver their expectations in order to achieve sales targets for the business and to uphold our first-class customer service reputation. JOB SPECIFICATION Respond to sales enquiries either by phone or direct with customers and provide advice and information in a professional and timely manner. Deliver an excellent standard of customer service for every sale, regardless of size. Actively engage with customers in such a way that you understand their needs and expectations and bring their ideas to life while demonstrating passion for the products you are recommending. Through selling the full range of products on offer; meet or exceed individual sales and margin targets and contribute to the overall team performance. Offer alternative products, upsell, when possible, promote own brands and cross brand sales. Produce appropriate quotations in line with customer budgets and within the price boundaries set by the Company. Ensure all quotations are followed up in a timely manner. Monitor customer orders and deliveries and keep customers updated on the same. Resolve order and delivery issues and take responsibility for the same. Assist with the day-to-day running of the branch and help maintain the high standards for the showroom in terms of appearance by carrying out non-sales responsibilities as and when required. Adhere to all Company policies and procedures. Any other duties as reasonably requested by Management. Please note that the above list is not intended to capture every detail of the role but the main areas of responsibility. Person Specification The following criteria will be used in the selection process. Only those applicants who meet the essential criteria will be shortlisted for interview. The Company reserves the right to initially shortlist those candidates who meet both essential and desirable criteria. Previous experience in an environment, with direct customer engagement, where top-class standards of customer service are required. Possess retail sales experience and be passionate about selling. Friendly and engaging demeanour. A team player with excellent communication and interpersonal skills. A high level of organisation skills. A high standard of computer skills. Previous high-end retail sales experience. Tile and sanitary ware industry experience. Bathroom and Kitchen Design. Additional Information: Interested applicants should send their CV and cover letter through this website, clearly outlining how they meet the requirements of the role. Company Values: All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for the safety, health and wellbeing of their colleagues and working together to provide exceptional service to our customers. It also means being part of a culture in which we nurture potential so that of others can be fully reached. We achieve this by always treating everyone with fairness and respect whilst working to have a positive impact on the communities we serve. Heat Merchants Group is an Equal Opportunity Employer. #J-18808-Ljbffr
