Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front‑runner in our industry, we are redefining how businesses grow, innovate and comply online. Picture yourself at the forefront of innovation, contributing to our award‑winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries. But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online. Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite. What We Offer Comprehensive Benefits: We provide a robust benefits package for full‑time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process. Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on‑site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity. Wellness: We care about your well‑being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized. Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization. Position Summary Reporting to the Manager, Implementation, we are looking for a Senior Implementation Manager within the Customer Success department. The Senior Implementation Manager is responsible for leading large‑scale, complex technical implementations for strategic clients. This role involves project leadership, issue resolution, cross‑functional collaboration, and mentoring junior team members. The individual will play a key role in identifying risks, refining implementation methodologies, and ensuring successful onboarding for enterprise customers. This will be a full‑time, permanent position working out of the Dublin office on a hybrid model (3‑days per week in the office). What You’ll Be Doing Lead complex implementations, ensuring alignment with clients' business processes and technical requirements. Collaborate with cross‑functional teams (sales, product development, and support) to streamline project delivery. Identify project risks and proactively develop mitigation strategies. Mentor and support junior team members, fostering a collaborative and high‑performing environment. Document lessons learned and create best practices for continuous process improvement. Manage escalations and critical issues efficiently to meet project deadlines. Contribute to knowledge‑sharing initiatives by developing internal and client‑facing resources. What You’ll Bring Bachelor’s Degree in business, computer science, or related field (or equivalent experience). 5+ years of implementation experience with strategic and enterprise clients. PMP designation preferred. Expertise in RESTful API and experience with JSON, JavaScript, and SQL. Proficiency with project management tools (Jira, Confluence, MS Project, GSuite). Strong troubleshooting and problem‑solving skills. Ability to manage multiple complex projects independently. Quick to adopt new technologies and integration methods. Proficient in relational databases and API integrations. Strong project management and communication skills. Fluency in English; additional languages are advantageous. Job Success Criteria Growth Manages complex projects with ease, shows strategic thinking. Demonstrates growing independence in handling project tasks. Actively participates in cross‑functional team discussions. Developing Successfully leads end‑to‑end implementations for strategic clients. Manages client relationships and resolves escalated issues. Provides constructive feedback to junior team members. Proficient Consistently meets or exceeds client expectations on strategic implementations. Mentors and coaches team members, driving knowledge‑sharing. Identifies and resolves risks before they impact project timelines. Exceeding Leads initiatives to improve implementation processes and methodologies. Takes on additional responsibilities beyond project delivery (e.g., internal strategy projects). Demonstrates readiness for the Senior Implementation Architect role. Thriving at Trulioo At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world‑class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future. We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification. Get an inside look at life at Trulioo by following us on LinkedIn, or learn more about us at www.trulioo.com. We still encourage you to reach out and apply even if you don’t see yourself fully reflected in every job requirement listed on the posting above. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time‑to‑time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility. Privacy Notice As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy in the section “When you apply for a job”. #J-18808-Ljbffr
A global leader in digital identity verification is seeking a Senior Implementation Manager in Dublin. This full‑time position involves leading large‑scale technical implementations, collaborating with various teams, and mentoring junior staff. Candidates should have over 5 years of implementation experience, a Bachelor's degree, and expertise in API technologies. Join a culture that values diversity and fosters professional growth alongside innovative solutions for digital identity verification. #J-18808-Ljbffr
Position Summary We’re looking for an Analytics Engineer to join the Data Science team at Trulioo. This is a technical and hands-on role focused on building tools, applications, and automation to supercharge analytics workflows and make data more accessible to stakeholders across the company. The position is full‑time, permanent, and located in Dublin with a hybrid model (3 days per week in the office). What You’ll Be Doing Develop and update Python‑based applications and tools to automate common analytics workflows and repetitive analyst tasks. Build and maintain internal APIs and command‑line tools that allow stakeholders to request and access data more easily. Collaborate with analysts to identify automation opportunities and transform manual reporting into efficient, reusable programs. Partner with the Data Engineering and Data Operations teams to integrate tools with data warehouse layers and AWS services. Implement best practices for version control, testing, deployment, and documentation for all analytics tooling. Continuously monitor tool usage and performance, iterating to improve speed, reliability, and usability. Write advanced SQL queries to support tool functionality and troubleshoot data requests. What You’ll Bring 3‑5+ years of experience in a technical data role such as analytics engineering, data science tooling, or backend scripting for analytics. Strong programming skills in Python, with a track record of building and maintaining codebases for internal users. Professional experience with AWS services (e.g., Lambda, Fargate, ECR, S3, SNS/SQS) for automating and deploying tools. Advanced SQL skills and the ability to work effectively with large, complex datasets. Experience building, developing, and deploying Docker containers. Demonstrated ability to understand analytics use cases and build tailored, reusable solutions. Competence with version control tools (e.g., Git) and CI/CD workflows (e.g., Terraform). Nice to Have Exposure to BI platforms (e.g., Looker, Tableau) and integrating backend tools with reporting solutions. Experience with AirFlow (or similar), creating/managing data pipelines, and ensuring data continuity. Experience creating AI‑forward workflows. Experience using Python‑based web frameworks (e.g., Flask, Pyramid, Django). Experience using NoSQL databases (e.g., DynamoDB, MongoDB). Experience building Slackbots or internal chat‑based interfaces for data access. Knowledge of data privacy, access control, or security considerations in internal tooling. Benefits Comprehensive Benefits: Health, dental, and vision coverage; retirement plans with company match; paid time off; parental leave; and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed during the interview process. Flexible Hybrid Working Environment: Offices designed to support both collaboration and flexibility, weekly lunches, quality coffee, regular social events, parent rooms, on‑site gyms, comfortable lounges and adaptable workstations. Wellness: Access to wellness workshops and events, and a complimentary Headspace subscription. Employee Resource Groups: Inclusive space, support and community for employees of diverse backgrounds and allies, with events open to the organization. EEO Statement If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we understand that emergencies happen and you may need to reschedule an interview — we encourage you to communicate openly without worrying about losing the opportunity or your credibility. Privacy Notice As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy in the section “When you apply for a job”. #J-18808-Ljbffr
A leading data solutions company is seeking an Analytics Engineer to enhance analytics workflows and provide data access tools. This full-time position is located in Dublin with a hybrid working model. Key responsibilities include developing Python applications, maintaining APIs, and collaborating with cross-functional teams. Ideal candidates should have 3-5+ years of experience in analytics engineering and strong programming skills in Python and AWS services, along with a background in SQL. #J-18808-Ljbffr
Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front‑runner in our industry, we are redefining how businesses grow, innovate and comply online. Picture yourself at the forefront of innovation, contributing to our award‑winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries. But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online – and we’re proud to be recognized as a BC Top Employer for the second consecutive year , reflecting our commitment to an inclusive, collaborative, and people‑first workplace. Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite. What We Offer Comprehensive Benefits: We provide a robust benefits package for full‑time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process. Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on‑site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity. Wellness: We care about your well‑being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized. Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization. Position Summary Reporting to the Head of Customer Success for EMEA and APAC, the Senior Customer Success Manager is responsible for growing revenue across their account base by aligning customer needs, product capabilities, and use case fit. You’ll be relied upon for your entrepreneurial nature, technical aptitude, collaborative style, and ability to engage with high‑profile customers in the Payments, e‑Commerce, Finserv, and Technology verticals. This is a full‑time hybrid role based in our Dublin office, requiring three days on‑site each week. What You’ll Be Doing Create and build strategic relationships with the largest and most innovative companies across the EMEA region to drive revenue growth, increase customer loyalty, and product adoption. Manage existing products into new use cases and markets. Consistently communicate with decision‑makers to understand their identity verification needs and business requirements. Manage multiple business units/opportunities within the same organization, with potentially different use‑cases for each. Analyze and evaluate product performance metrics and technical optimization opportunities within the services platform. Navigate and negotiate contract changes, upgrades, and amendments. Maintain communication and coordination with Sales, Marketing, Support, Product, and executive team members to be the voice of the customer and drive our product roadmap in line with customer requirements. Coordinate and perform product demos as required. Maintain up‑to‑date records in Sales CRM; provide ongoing feedback on system use and opportunities for efficiencies. Manage multiple stakeholders (internal and external) while easily pivoting from a C‑suite to a technical contact. What You’ll Bring Post‑Secondary Degree or a combination of desired experience and education. 5+ years of previous experience in a B2B software customer success management or customer success role, and within the tech industry. Strong business, operational, and technical aptitude with a proven ability to quickly learn new technologies and transactional business models. Familiarity with managing large‑scale enterprise customers in a SaaS or similar product environment. Experience driving product adoption, expansion, and growth while working to mitigate churn. Experience analyzing data sets in Excel or Business Intelligence tools and presenting those findings to customers. Proficiency with CRM tools, ticketing platforms, and product management tools. Salesforce experience would be considered an asset. Excellent presentation skills for both external and internal audiences. Ability to own and execute defined customer touchpoints throughout the customer lifecycle, such as the QBR. Nice To Have Proven success selling complex SaaS solutions, preferably within security and compliance across the financial services, fintech, e‑commerce, and technology industries. Experience managing multi‑million dollar customers and demonstrated ability to accurately forecast revenue in a transactional environment. Exceptional verbal and written communication skills to successfully articulate technical product specifications and product value propositions. Self‑motivated, confident, competitive, detail‑oriented, and with a big appetite for high achievement. Proven ability to develop strategic relationships by becoming a trusted advisor with each customer through focusing on customer outcomes and driving business value from software. Experience with financial, compliance, and or regulatory industries. Thriving at Trulioo At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world‑class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future. We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification. Get an inside look at life at Trulioo by following us on LinkedIn, or learn more about us at www.trulioo.com Privacy Notice As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy in the section “When you apply for a job”. #J-18808-Ljbffr
A leading digital identity verification platform in Dublin is seeking a Senior Customer Success Manager to drive revenue growth and manage high-profile customer accounts. The role requires over 5 years of experience in B2B software and a strong understanding of customer needs. Candidates should excel in relationship building and demonstrate technical aptitude. This full-time position supports a hybrid working model, requiring office presence three days a week. #J-18808-Ljbffr
A global leader in digital identity verification is seeking a Senior Customer Success Manager based in Dublin. This hybrid role involves building strategic relationships with large companies, managing product adoption, and driving revenue growth. The ideal candidate has over 5 years of experience in B2B software customer success and a strong ability to engage with high-profile clients. Joining this team means more than just having a job; it’s about making a real impact in a people-first culture. #J-18808-Ljbffr
A leading digital identity verification firm is seeking an Analytics Engineer to join their Data Science team in Dublin. This role involves developing tools and automation to enhance data analytics workflows. The ideal candidate will have 3-5+ years of experience in technical data roles, strong skills in Python and SQL, and familiarity with AWS. This is a full-time, hybrid position with three days per week in the office, offering a collaborative and innovative work culture. #J-18808-Ljbffr
Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online. Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries. But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we’re proud to be recognized as a BC Top Employer for the second consecutive year , reflecting our commitment to an inclusive, collaborative, and people-first workplace. Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite. What We Offer Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process. Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on‑site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity. Wellness: We care about your well‑being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized. Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization. Position Summary We’re looking for an Analytics Engineer to join the Data Science team at Trulioo. This is a technical and hands‑on role focused on building tools, applications, and automation to supercharge analytics workflows and make data more accessible to stakeholders across the company. You’ll work closely with data analysts, data operations engineers, and data engineering to develop scalable internal tools — from Python-based automation scripts to Slackbots for reporting access. If you enjoy turning recurring analytics requests into elegant codebases, building efficient systems, and making life easier for data teams and business stakeholders alike, this role is for you. This will be a full‑time, permanent position working out of the Dublin office on a hybrid model (3 days per week in the office). What You’ll Be Doing Develop and update Python‑based applications and tools to automate common analytics workflows and repetitive analyst tasks. Build and maintain internal APIs and command‑line tools that allow stakeholders to request and access data more easily. Collaborate with analysts to identify automation opportunities and transform manual reporting into efficient, reusable programs. Partner with the Data Engineering and Data Operations teams to integrate tools with data warehouse layers and AWS services. Implement best practices for version control, testing, deployment, and documentation for all analytics tooling. Continuously monitor tool usage and performance, iterating to improve speed, reliability, and usability. Write advanced SQL queries to support tool functionality and troubleshoot data requests. What You’ll Bring 3‑5+ years of experience in a technical data role such as analytics engineering, data science tooling, or backend scripting for analytics. Strong programming skills in Python, with a track record of building and maintaining codebases for internal users. Professional experience with AWS services (e.g., Lambda, Fargate, ECR, S3, SNS/SQS) for automating and deploying tools. Advanced SQL skills and the ability to work effectively with large, complex datasets. Experience building, developing, and deploying Docker containers. Demonstrated ability to understand analytics use cases and build tailored, reusable solutions. Competence with version control tools (e.g., Git) and CI/CD workflows (e.g., Terraform). Nice to Have Exposure to BI platforms (e.g., Looker, Tableau) and integrating backend tools with reporting solutions. Experience with AirFlow (or similar), creating/managing data pipelines, and ensuring data continuity. Experience creating AI‑forward workflows. Experience using Python‑based web frameworks (e.g., Flask, Pyramid, Django). Experience using NoSQL databases (e.g., DynamoDB, MongoDB). Experience building Slackbots or internal chat‑based interfaces for data access. Knowledge of data privacy, access control, or security considerations in internal tooling. Thriving at Trulioo At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world‑class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future. We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification. Get an inside look at life at Trulioo by following us on LinkedIn, or learn more about us at www.trulioo.com Trulioo welcomes applicants from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time‑to‑time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility. Privacy Notice As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy in the section "When you apply for a job". Trulioo welcomes applications from minorities and underrepresented groups, and encourages all applicants to apply even if they do not meet every listed requirement. #J-18808-Ljbffr
Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online. Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries. But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we’re proud to be recognized as a BC Top Employer for the second consecutive year , reflecting our commitment to an inclusive, collaborative, and people-first workplace. Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite. What We Offer Comprehensive Benefits: We provide a robust benefits package for full‑time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process. Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on‑site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity. Wellness: We care about your well‑being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized. Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization. Position Summary Reporting to the Head of Customer Success for EMEA and APAC, the Senior Customer Success Manager is responsible for growing revenue across their account base by aligning customer needs, product capabilities, and use case fit. You’ll be relied upon for your entrepreneurial nature, technical aptitude, collaborative style, and ability to engage with high‑profile customers in the Payments, e‑Commerce, Finserv, and Technology verticals. This is a full‑time hybrid role based in our Dublin office, requiring three days on‑site each week. What You’ll Be Doing Create and build strategic relationships with the largest and most innovative companies across the EMEA region to drive revenue growth, increase customer loyalty, and product adoption Manage existing products into new use cases and markets Consistently communicate with decision‑makers to understand their identity verification needs and business requirements Manage multiple business units/opportunities within the same organization, with potentially different use‑cases for each Analyze and evaluate product performance metrics and technical optimization opportunities within the services platform Navigate and negotiate contract changes, upgrades, and amendments Maintain communication and coordination with Sales, Marketing, Support, Product, and executive team members to be the voice of the customer and drive our product roadmap in line with customer requirements Coordinate and perform product demos as required Maintain up‑to‑date records in Sales CRM; provide ongoing feedback on system use and opportunities for efficiencies Manage multiple stakeholders (internal and external) while easily pivoting from a C‑suite to a technical contact What You’ll Bring Post‑Secondary Degree or a combination of desired experience and education 5+ years of previous experience in a B2B software customer success management or customer success role, and within the tech industry Strong business, operational, and technical aptitude with a proven ability to quickly learn new technologies and transactional business models Familiarity with managing large‑scale enterprise customers in a SaaS or similar product environment Experience driving product adoption, expansion, and growth while working to mitigate churn Experience analyzing data sets in Excel or Business Intelligence tools and presenting those findings to customers Proficiency with CRM tools, ticketing platforms, and product management tools. Salesforce experience would be considered an asset Excellent presentation skills for both external and internal audiences Ability to own and execute defined customer touchpoints throughout the customer lifecycle, such as the QBR Nice to Have Proven success selling complex SaaS solutions, preferably within security and compliance across the financial services, fintech, e‑commerce, and technology industries Experience managing multi‑million dollar customers and demonstrated ability to accurately forecast revenue in a transactional environment Exceptional verbal and written communication skills to successfully articulate technical product specifications and product value propositions Self‑motivated, confident, competitive, detail‑oriented, and with a big appetite for high achievement Proven ability to develop strategic relationships by becoming a trusted advisor with each customer through focusing on customer outcomes and driving business value from software. Experience with financial, compliance, and or regulatory industries Thriving at Trulioo At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world‑class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future. We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification. Get an inside look at life at Trulioo by following us on LinkedIn, or learn more about us at www.trulioo.com Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time‑to‑time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility. If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Privacy Notice As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy in the section "When you apply for a job". #J-18808-Ljbffr
