Company Overview
TrueAero is a global aviation solutions provider specializing in aircraft and engine leasing, asset management, material solutions, and technical services, with a focus on mid‑to end‑of‑life assets. We serve a diverse range of commercial clients, including airlines, MROs, leasing companies, and financial institutions, by delivering innovative, cost‑effective strategies across the aircraft and engine lifecycle. With a growing global footprint and a proven track record in asset lifecycle management, TrueAero is a trusted partner in aviation leasing, asset management, and aftermarket services. Our commitment to operational excellence and customized solutions ensures maximum value recovery and sustained support for complex fleet strategies.
Job Title
Senior Strategic Account Manager
Job Summary
The Account Manager plays a crucial part in developing and maintaining long‑term relationships with existing customers. Responsibilities include understanding assigned customers’ unique purchasing needs, managing day‑to‑day requests, and driving used serviceable material (USM) sales to maximize customer satisfaction and revenue growth. Success in this role requires a combination of business acumen, relationship management expertise, and a deep understanding of the aviation industry.
This position reports to the Director of Sales and works closely with Business Development and Sales Support teams to ensure that all materials sales transactions are carried out smoothly and efficiently.
To thrive in this role, candidates should possess excellent communication and relationship building skills. Attention to detail, problem‑solving abilities, and the ability to work collaboratively in a fast‑paced environment are essential.
Primary Duties & Responsibilities
Manage assigned Account Managers.
Mentor and oversee goals, performance of managed employees.
Act as the day‑to‑day point of contact for assigned strategic accounts
Field incoming requests for quotation and build strong relationships based on trust and professionalism
Develop a deep understanding of existing clients' business objectives, challenges, and opportunities
Assist Business Development peers with identifying proactive opportunities to add value for key customers
Collaborate with internal teams, such as Business Development, Sales Support, Product Line, Repairs, and Warehouse to ensure customer satisfaction
Stay up to date with industry trends, and emerging technologies
Attend industry conferences and networking events
Maintain high energy, cooperative and positive attitude, and a great sense of humor
Other tasks and projects as directed by management
Required Experience
A bachelor’s or master’s degree and at least eight years’ prior experience in commercial aviation.
Prior aftermarket aviation industry experience.
Strong communication, consultation, and relationship management skills
Detail‑oriented with the ability to multitask in a fast‑paced work environment
Intermediate skill level with Microsoft Office.
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