Client Relationship & Operations Lead Our regional Corporate Risk & Broking business consists of 3 offices in Cork, Limerick and Galway. This business unit has grown considerably in the past number of years, and we are now looking to make a key senior appointment to manage the broking operation servicing these offices and clients. Reporting to Operations Manager for Corporate Risk & Broking and locally to Head of our Regions Corporate Risk and Broking Manager we see this role as a key appointment as we plan for further growth in our regional network. In return, we offer the opportunity to continue to develop your skills within a leading advisory firm, where flexibility, hybrid working and work/life balance are central to the way we work. Role As a Client Service & Operations Lead, you will manage our Regional Business service teams to deliver high-quality services to our clients and contribute to senior management decisions in line with strategic goals. Leading our regional client service team to provide management and advisory support Working with the management team to achieve business unit budget and objectives. Aligning to the broader WILLIS Specialism growth strategy both in terms of people and growth. Overseeing renewals, claims, financial, and regulatory reporting for clients and the business. Preparing KPI and MI reports and presenting to the Head of Operations and Head of Regions. Participating in strategic and transformation projects from start to finish, including business unit reviews and regular management meetings. Identifying Willis client solutions and implementing and embracing new revenue‑generating opportunities. Striving to achieve optimum client service delivery across our client profile industries and sectors. Workflow management and teams’ structure to ensure adequate resourcing in line with our hybrid working policy. About You You will join our senior leadership team, supporting talent development, resource planning, hiring strategies, team performance, and fostering an inclusive workplace. We support your growth with access to Willis resources that enhance your expertise, drive, transformation activities and promote revenue growth. What you’ll bring Excellent client service skills Relevant professional qualification, at minimum CIP qualified Solid understanding of broking principles Excellent communication and problem‑solving abilities Leadership and strong commercial acumen What we offer At WTW Ireland, your wellbeing comes first. Depending on your role, you'll receive either 23 days of annual leave plus up to 13 flexible days, or 25 days of annual leave with the option to add 5 extra days—giving you plenty of time to rest and recharge. You'll also benefit from a €1,500 health insurance allowance, life assurance, future-focused pension contributions, hybrid working options, educational support and a dedicated volunteer day. Customise additional flexible benefits with extras like our share scheme, cycle-to-work programme, and enhanced optical cover. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal opportunity Employer We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email. Skills Client Services Client Management CIP #J-18808-Ljbffr
Client Service Executive Join us as a Client Service Executive within our Corporate Risk and Broking line of business, based in our Dublin office and working in a hybrid environment. The primary purpose of this role is to perform the broking role for a portfolio of clients and provide a superior level of client service supporting the business in the achievement of their objectives. Our Objectives are expressed in terms of Client, Financials, People and Operational Excellence. In our Corporate Risk and Broking Retail line of business, we provide appropriate and innovative Insurance Programmes for our Clients. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how The Role Perform the Broking Role for their portfolio of Clients dealing with Renewals and all mid-term alterations and queries. Achieve best client service in an efficient and friendly manner ensuring that all client deadlines are met. Achieve an appreciation of each client's business and culture. Support and find opportunities to enable growth of the existing client accounts. Foster beneficial insurer relationships. Follow company procedures for Renewals and New business. Maintain Company and regulatory standards/requirements including compliance. Participate in project work. Provide technical support to colleagues and help in resolving their client problems. Build relationships and provide support to a number of different teams across the Regions business. What you’ll bring Certified Insurance Practitioner (CIP) qualified. Extensive experience working for an insurer or broker. Client advocacy for large and complex portfolios. Desire to take early responsibility. Passion for learning about and understanding the insurance industry. Hard working, proactive and flexible. Capable of solving problems. Good IT skills, including proficiency with the Microsoft Office suit. Good interpersonal, organisational, analytical and communication skills. Highly accurate with good attention to detail in completion of all tasks. What we offer At WTW Ireland, your wellbeing comes first. Depending on your role, you'll receive either 23 days of annual leave plus up to 13 flexible days, or 25 days of annual leave with the option to add 5 extra days—giving you plenty of time to rest and recharge. You'll also benefit from a €1,500 health insurance allowance, life assurance, future-focused pension contributions, hybrid working options, educational support, employee assistance programme and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including our share scheme, cycle-to-work programme, dental, critical illness protection, enhanced optical cover, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email Benefits Pension Annual Leaves Health Insurance Life assurance Hybrid working Dental #J-18808-Ljbffr
A leading advisory firm in Cork, Ireland, seeks a Client Relationship & Operations Lead to manage client service teams, oversee financial reporting, and support management decisions. Ideal candidates will possess excellent client service skills, a minimum of CIP qualification, and strong leadership abilities. The role offers a comprehensive benefits package, including generous leave and health insurance allowances. Applicants should be prepared to join a supportive and inclusive leadership team that values personal and professional growth. #J-18808-Ljbffr
An insurance solutions provider located in Limerick is seeking an experienced Account Executive. The role involves managing a diverse portfolio of clients, ensuring high levels of client service and fostering strong relationships. Applicants should have substantial experience in insurance broking, demonstrate strategic insight, and be skilled at converting prospects into clients. The position offers a comprehensive benefits package, including health insurance allowance and flexible working options, aimed at promoting both career growth and well-being. #J-18808-Ljbffr
Account Executive Account Executive - An exciting opportunity is now available for an Account Executive for our offices in Limerick, Cork and/or Galway. WTW Corporate Risk and Broking (CRB) is now one of the leading wholesale providers of insurance solutions to the broker market in Ireland. We provide a broad range of services and solutions to thousands of clients, ranging from small businesses to the largest multinational corporations, which include risk assessment, risk management and advisory, risk transfer and placement, and claim advocacy. Are you an experienced Account Director / Account Executive with a passion for risk management and broking? Do you have the strategic insight and leadership skills to drive success for our clients? If so, we want to hear from you! The Role An exciting opportunity is now available for an Account Executive for our offices in Limerick, Cork and/or Galway. The successful candidate will be responsible for a portfolio of clients and prospects with accountability for retention of clients and new business development. You will manage and develop client and Willis Towers Watson (WTW) relationships and grow portfolio within the business unit and will be responsible for targeting and converting prospects. Key Responsibilities Understand the clients’ business and their insurance / risk placement needs. Establish and maintain relationships within client entities and the business community. Provide technical, industry and subject matter expertise where required. Liaise with clients and insurers and build strong relationships. Engage early in the renewal process to ensure high quality service and account management. Actively participate in the sales process in relation to winning new clients. Develop and maintain a pipeline of prospects using Microsoft Dynamics. Respond quickly and accurately to new business introductions. Work with colleagues across the business to capitalise on cross selling opportunities. Work alongside (and provide direction as appropriate) to the Broking service team. Actively create a culture of continuous improvement. Identify and implement best practice systems. Ensure consistency of work practices within the team. The Requirements Relevant years of experience working as an Account Director/Executive or similar role with Insurance Broking Preferably educated to a degree level CIP qualified at a minimum with ACII as an advantage Willingness to travel to other locations as required Proven track record of delivering high levels of client service Practical knowledge of account development and appropriate tools to achieve this aim Experienced knowledge of insurance markets in order to deal effectively with client and company needs Experienced at new business sales process and track record of converting prospects to clients Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists Ability to represent the practice and WTW with integrity and credibility Excellent communication, negotiation and influencing skills Benefits - Ireland At WTW Ireland, your wellbeing comes first. Depending on your role, you’ll receive either 23 days of annual leave plus up to 13 flexible days, or 25 days of annual leave with the option to add 5 extra days—giving you plenty of time to rest and recharge. You’ll also benefit from a €1,500 health insurance allowance, life assurance, future-focused pension contributions, hybrid working options, educational support and a dedicated volunteer day. Customise additional flexible benefits with extras like our share scheme, cycle-to-work programme, and enhanced optical cover. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal opportunity employer We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email. Skills: Client Relationship Management #J-18808-Ljbffr
Join us as a Commercial Insurance Handler/Underwriter based out of our Dublin office working hybrid. We are seeking a Commercial Insurance Handler/Underwriter with a strong focus on motor fleet insurance. The ideal candidate uses analytical thinking and sound judgment to assess risks and make underwriting decisions, is highly self-motivated, and excels at building relationships. In this role, you will apply your underwriting expertise and logical decision-making skills to manage a portfolio of motor fleet policies while providing excellent service to broker partners in a fast-paced, collaborative environment. The Role Underwriting & Risk Analysis: Evaluate by assessing risk factors, analysing claims history and premium rates in line with company guidelines. Policy Processing: Accurately process and issue policies, schedules, and endorsements on internal systems and Insurer platforms. Maintain attention to detail to ensure all documentation is correct. Broker & Client Engagement: Respond promptly and professionally to enquiries and requests. Provide timely information and solutions helping to win and retain quality business. Negotiation: Negotiate terms and pricing with brokers effectively, balancing client needs with portfolio objectives. Strive for mutually beneficial outcomes that secure business while safeguarding underwriting integrity. Relationship Management: Build and maintain strong, collaborative relationships with brokers, insurers, and team members. Represent the company in a professional manner and foster trust to encourage long-term partnerships. Team Collaboration & Projects: Work closely with your team and underwriting colleagues to resolve any scheme-related issues. Take ownership of project assignments or process improvements as directed by the Team Leader or Operations Manager, demonstrating initiative and adaptability. What you’ll bring CIP (Certified Insurance Practitioner) qualification or actively in progress. Relevant years of experience in commercial insurance underwriting or handling. Exposure to motor fleet insurance underwriting is highly preferred. Proficient in Microsoft Office (especially Excel for data analysis and reporting). Strong organisational and analytical skills. Proven ability to meet deadlines and maintain high accuracy. Flexible and collaborative team player with a willingness to support and learn from colleagues. Solid understanding of insurance principles and market practices. Familiarity with motor fleet insurance is a plus. What we offer At WTW Ireland, your wellbeing comes first. Depending on your role, you'll receive either 23 days of annual leave plus up to 13 flexible days, or 25 days of annual leave with the option to add 5 extra days—giving you plenty of time to rest and recharge. You'll also benefit from a €1,500 health insurance allowance, life assurance, future-focused pension contributions, hybrid working options, educational support and a dedicated volunteer day. Customize additional flexible benefits with extras like our share scheme, cycle‑to‑work programme, and enhanced optical cover. Equal opportunity Employer We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email Skills Underwriting APA Commercial Insurance Motor Trade Benefits Health Insurance Life Assurance Pension Hybrid #J-18808-Ljbffr
A leading insurance firm in Dublin is seeking a Client Service Executive to manage a portfolio of clients in a hybrid environment. Responsibilities include broking, achieving high client service levels, and fostering insurer relationships. Ideal candidates will be Certified Insurance Practitioners with extensive experience in the insurance sector and skills in client advocacy, problem-solving, and communication. The role offers competitive annual leave, a €1,500 health insurance allowance, pension contributions, and various additional perks to support your wellbeing and career growth. #J-18808-Ljbffr
Account Executive Account Executive - An exciting opportunity is now available for an Account Executive for our offices in Limerick, Cork and/or Galway. WTW Corporate Risk and Broking (CRB) is now one of the leading wholesale providers of insurance solutions to the broker market in Ireland. We provide a broad range of services and solutions to thousands of clients, ranging from small businesses to the largest multinational corporations, which include risk assessment, risk management and advisory, risk transfer and placement, and claim advocacy. Are you an experienced Account Director / Account Executive with a passion for risk management and broking? Do you have the strategic insight and leadership skills to drive success for our clients? If so, we want to hear from you! The Role An exciting opportunity is now available for an Account Executive for our offices in Limerick, Cork and/or Galway. The successful candidate will be responsible for a portfolio of clients and prospects with accountability for retention of clients and new business development. You will manage and develop client and Willis Towers Watson (WTW) relationships and grow portfolio within the business unit and will be responsible for targeting and converting prospects. Key Responsibilities Understand the clients business and their insurance / risk placement needs. Establish and maintain relationships within client entities and the business community. Provide technical, industry and subject matter expertise where required. Liaise with clients and insurers and build strong relationships. Engage early in the renewal process to ensure high quality service and account management. Actively participate in the sales process in relation to winning new clients. Develop and maintain a pipeline of prospects using Microsoft Dynamics. Respond quickly and accurately to new business introductions. Work with colleagues across the business to capitalise on cross selling opportunities. Work alongside (and provide direction as appropriate) to the Broking service team. Actively create a culture of continuous improvement. Identify and implement best practice systems. Ensure consistency of work practices within the team . The Requirements Relevant years of experience working as an Account Director/Executive or similar role with Insurance Broking Preferably educated to a degree level CIP qualified at a minimum with ACII as an advantage Willingness to travel to other locations as required Proven track record of delivering high levels of client service Practical knowledge of account development and appropriate tools to achieve this aim Experienced knowledge of insurance markets in order to deal effectively with client and company needs Experienced at new business sales process and track record of converting prospects to clients Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists Ability to represent the practice and WTW with integrity and credibility Excellent communication, negotiation and influencing skills Benefits - Ireland At WTW Ireland, your wellbeing comes first. Depending on your role, you'll receive either 23 days of annual leave plus up to 13 flexible days, or 25 days of annual leave with the option to add 5 extra daysgiving you plenty of time to rest and recharge. You'll also benefit from a €1,500 health insurance allowance, life assurance, future-focused pension contributions, hybrid working options, educational support and a dedicated volunteer day. Customise additional flexible benefits with extras like our share scheme, cycle-to-work programme, and enhanced optical cover. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal opportunity employer Were committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email. Skills: Client Relationship Management
The Business Development Executive will drive sales growth in a variety of sectors and target industries using expertise in creating and generating leads as well as developing a robust new prospect pipeline to ensure sales targets are met to support the Commercial Units growth strategy. The Role Actively identify potential leads to grow and maintain a robust sales pipeline and attract new clients Consistently and accurately maintain CRM dynamics database ensuring content is kept up to date Meet deadlines and sales targets Maintain excellent relationships with insurers and stay up to date on industry developments Conduct meetings with prospective clients when required Supporting and liaising with the Head of Commercial, the Head of Retail Sales, and the Sales and Marketing Teams including attendance at regular team meetings Understand target markets (including industry) and which strategies can be used to attract new clients Meticulous attention to detail ensuring internal company and regulatory standards are always adhered to Support marketing campaigns by telephone follow-up Dealing with clients in a professional manner. Dealing with queries in a timely fashion and ensuring any outstanding matters are addressed prior to handover to the business Checking and issuing policy documentation Collaborating with the team to ensure the smooth implementation of campaigns and their rollout and follow up Assisting in the development of internal cross selling campaigns by collaborating with internal stakeholders Mapping new business opportunities using industry research, taking a proactive approach to bringing new market intelligence to the team and delivering on targets Completion of detailed market submissions and insurer follow up Supporting client facing staff in maintaining CRM requirements Self-generate prospect meetings Work with team colleagues to develop winning proposals for prospects Maintain a detailed knowledge of products and services offered by WTW Networking internally with other business units, within the sector, and with external specialists (lawyers, TPAs, insurers)Engage with WTW capabilities such as Risk & Analytics, Forensic Accounting & Valuations Services, and Cyber consultancy where possible and appropriate What youll bring: CIP qualified, and preferably progress towards full ACII Experienced at new business sales process and track record of converting prospects to clients Previous experience in a sales driven role in the insurance industry an advantage Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists Practical knowledge of account development and appropriate tools to achieve this aim Experienced knowledge of insurance industry in order to deal effectively with client and WTW needs Ability to represent the practice and WTW with integrity and credibility Excellent communication, negotiation and influencing skills Proficient in Microsoft Word, Excel and Powerpoint Full Irish / EU / EEA driving licence What we offer: At WTW Ireland, your wellbeing comes first. Depending on your role, you'll receive either 23 days of annual leave plus up to 13 flexible days, or 25 days of annual leave with the option to add 5 extra daysgiving you plenty of time to rest and recharge. You'll also benefit from a €1,500 health insurance allowance, life assurance, future-focused pension contributions, hybrid working options, educational support and a dedicated volunteer day. Customise additional flexible benefits with extras like our share scheme, cycle-to-work programme, and enhanced optical cover. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer Were committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email Skills: Sales Insurance commercial insurance Benefits: Paid Holidays Pension Fund Medical Aid / Health Care Group Life Assurance HYBRID WORKING SHARE SCHEME EDUCATIONAL SUPPORT
Join us as a Senior Pension Administrator within our Global Outsourcing line of business based out of our Dublin office working Hybrid. As a Senior Pensions administrator, you will work with or lead a team of dedicated Administrators, delivering a high-quality, professional service to an impressive portfolio of global, market-leading clients. If youre ambitious, people-focused and thrive in a fast-paced environment, this is your opportunity to grow your career with some of the best talent in the industry. The Role Ensure client work is undertaken on time whilst adhering to our quality standards. Take ownership and accountability and monitor work allocation to ensure service level is achieved. Lead the more complex/project work as required. Drive best practice and identify continuous improvements. Coach, mentor and drive colleague training, development, and team performance. High level of professionalism internally and with clients to promote our brand. Support and develop our client relationships as appropriate. Active involvement in recruitment and selection of colleagues Work with your team and the business to create a positive working environment. What youll bring Demonstrable track record in dealing with DB and/or DC occupational schemes Prior experience within a pensions administration environment. Interpersonal skills to include excellent written and verbal communication. Strong time management skills and the ability to organize and prioritise tasks. Computer literate. Take pride in your work with accuracy and adherence to a high level of quality being paramount. QFA qualified What we offer At WTW Ireland, your wellbeing comes first. Depending on your role, you'll receive either 23 days of annual leave plus up to 13 flexible days, or 25 days of annual leave with the option to add 5 extra daysgiving you plenty of time to rest and recharge. You'll also benefit from a €1,500 health insurance allowance, life assurance, future-focused pension contributions, hybrid working options, educational support and a dedicated volunteer day. Customise additional flexible benefits with extras like our share scheme, cycle-to-work programme, and enhanced optical cover. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer Were committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email Skills: defined contribution pensions administration defined benefit Benefits: Performance Bonus insurance hyrbid pension
