We have a fantastic opportunity for a Front of House Porter to join our team at the 4* Tower Hotel in Waterford City. Candidates must be available to work mid-week, weekends, and a combination of day and night shifts. The Tower Hotel is Waterford's premier 4-star city centre hotel and is superbly located overlooking the Marina and Reginald's Tower. The hotel is just a 3-minute stroll from the city's shopping and entertainment hot spots, and the premier business district. We are part of the Neville Hotel group, a family-owned Irish Hotel Group with six iconic hotels: Within the group is The 4* Royal Marine Hotel in Dn Laoghaire County Dublin, The 5* Druids Glen Hotel & Golf Resort in Wicklow, The 4* Kilkenny River Court Hotel, The 4* Tower Hotel & Leisure Centre in Waterford City, The Ravenport Resort in Curracloe, Wexford, and Whites of Wexford. The Candidate: The ideal candidate for this role will be a confident, organised person who has excellent attention to detail, will be motivated and have good social and communication skills. They will also have a flexible attitude towards shift work as the role will involve working midweek and weekends. The role: - Greet and welcome guests upon arrival, offering assistance with check-in/check-out procedures. Assist guests with their luggage, ensuring efficient transportation to and from their rooms. Complete the relevant daily checklists and handovers. Assist in the setup and breakdown of conference and banqueting events, including arranging furniture, tables, and equipment per the function sheets. Safely move and deliver conference materials, audio-visual equipment, and supplies to meeting rooms and event spaces. Work closely with event team, kitchen staff, and other hotel departments to ensure smooth event operations. Ensure good level of product and local knowledge for guests when requested. Ensure the cleanliness and tidiness of event spaces before, during, and after events. Assist in managing conference and banqueting equipment, including checking for damages and maintaining stock levels. Provide assistance to guests with special requests or any inquiries during their stay. Follow all hotel safety and security procedures, ensuring the safety of guests and staff. Rotation of night shifts. Key Skills & Qualifications: - Previous experience essential. Ability to work independently, demonstrating responsibility and reliability. Works calmly under pressure. Excellent organisation and attention-to-detail, especially during security checks. Great customer service and communication skills. Basic knowledge of computer systems is an advantage. Food and beverage service experience is desirable. Benefits: Hotel B&B discounts across the group. 20% discount on bar & restaurant food in a sister property. 10% discount on food for family occasions (groups of 20 or more). Comp golf available on Druids Heath to all Neville Hotel Team Members (T's & C's apply). Promotion of bike to work scheme and other commuting to work incentives. Meals during shifts. Free onsite tea/coffee. Opportunities for career progression. Employee of the Month and Employee of the Year. Employee referral bonus (T&C's applies). If a Team Member books an overnight stay in any Neville Hotel, the company will provide the 2nd night free for any booking of two nights or more (T&C's applies). Important Information: All applicants must have a PPS number and be eligible to live and work in the Ireland full time. You will be asked to provide documented evidence of eligibility. The Tower Hotel is committed to a policy of equal opportunities. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
We have a great opportunity for experienced Bar Staff to join our Pier 37 team at Tower Hotel, Waterford. The ideal candidates must be available to work both mid-week and weekend shifts. The Tower Hotel is Waterford's premier 4-star city centre hotel and is superbly located overlooking the Marina and Reginald's Tower. The hotel is just a 3-minute stroll from the city's shopping and entertainment hot spots, and the premier business district. We are part of the Neville Hotel group, a family-owned Irish Hotel Group with six iconic hotels. They are the 4* Royal Marine Hotel in Dn Laoghaire, County Dublin, the 5* Druids Glen Hotel & Golf Resort in Wicklow, the 4* Kilkenny River Court Hotel, the 4* Tower Hotel & Leisure Centre in Waterford City, the 4* Ravenport Resort in Wexford, and 4* Whites of Wexford. The Candidate: Must have excellent communication skills. Previous experience essential. A minimum of 1 year experience in a similar role. Must be available to work both mid-week and weekend shifts. Friendly outgoing personality. Excellent communication & interpersonal skills. Essential Functions: Deliver a professional, friendly, and courteous service to all guests. Ensure that guests are warmly welcomed, and orders taken efficiently. Maintain a high level of product knowledge on all food and beverage offerings, including daily specials, cocktails, and promotions. To always be familiar with food and beverage menus, and product. To carry out cash handling procedures in accordance with Company Policy. Work varying shifts including morning, afternoons, and nights. Assist in other departments as required. Benefits: Hotel B&B discounts across the group. 20% discount on bar & restaurant food in a sister property. Comp golf available on Druids Heath to all Neville Hotel Team Members (T's & C's apply). Promotion of bike to work scheme and other commuting to work incentives. Meals during shifts. Free onsite tea/coffee. Opportunities for career progression. Employee of the Month and Employee of the Year. Employee referral bonus (T&C's applies). If a Team Member books an overnight stay in any Neville Hotel, the company will provide the 2nd night free for any booking of two nights or more (T&C's applies). Important Information: All applicants must be eligible to live and work in the Ireland full time. You will be asked to provide documented evidence of eligibility. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Senior Duty Manager We have a fantastic opportunity for a Duty Manager to join our team here at the Tower Hotel, Waterford, part of the Neville Hotel Group. Who we are: The Tower Hotel is Waterford's premier 4star city centre hotel and is superbly located overlooking the Marina and Reginald's Tower. The hotel is just a 3minute stroll from the city's shopping and entertainment hot spots, and the premier business district. We are part of the Neville Hotel group, a familyowned Irish Hotel Group with six iconic hotels. They are the 4* Royal Marine Hotel in Dn Laoghaire, County Dublin, the 5* Druids Glen Hotel & Golf Resort in Wicklow, the 4* Kilkenny River Court Hotel, the 4* Tower Hotel & Leisure Centre in Waterford City, the 4* Ravenport Resort in Wexford, and 4* Whites of Wexford. We focus on offering the highest standards of service and quality to all our guests. We believe in making the most of each guest's stay through genuine Irish hospitality, warmth, and continuous re investment in our hotels. The role: This is a fulltime position. Reporting to the General Manager and Operations Manager, the Duty Manager will oversee the running of key functions in the hotel. Key Duties and Responsibilities: To oversee the daily operations of the hotel and assist in departments when necessary. To consistently maintain the correct service and product standards within the hotel. Manage and support team members, ensuring they adhere to policies and provide excellent service. To assist in training, ensuring that training is documented accordingly, and to assist in the development of staff. To have adequate knowledge of operating the hotels AV equipment, air conditioning and lighting in all departments. Anticipate guest needs and proactively manage their expectations. To ensure an environment exists which promotes employee morale and encourages the team to have pride and commitment in their area of work. Ensure prompt resolution of guest issues. Have full knowledge of the hotel and all departments. Monitor billing, payments, and ensure accurate transactions. Oversee the execution of any events, conferences, or group bookings that are happening in the hotel. Ensure the hotel complies with all health, safety, and quality standards. Handle emergencies or unexpected issues, such as maintenance problems or guest concerns, and resolve them efficiently. Carry out night management shifts on occasion. Requirements: Have a minimum of three years' management experience within the hotel or hospitality industry. Possess excellent guest care and service skills. Have a mature, positive, and pleasant manner. Benefits: The ideal candidate will be offered a competitive management benefits package. All applicants must be eligible to live and work in the Ireland full time. You will be asked to provide documented evidence of eligibility. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Chefs of All Grades We have fantastic opportunities for a Chefs of all grades to join our award-winning culinary team here at the Tower Hotel, Waterford. Who we are: The Tower Hotel is Waterford's premier 4-star city centre hotel and is superbly located overlooking the Marina and Reginald's Tower. The hotel is just a 3-minute stroll from the city's shopping and entertainment hot spots, and the premier business district. We are part of the Neville Hotel group, a family-owned Irish Hotel Group with six iconic hotels. They are the 4* Royal Marine Hotel in Dn Laoghaire, County Dublin, the 5* Druids Glen Hotel & Golf Resort in Wicklow, the 4* Kilkenny River Court Hotel, the 4* Tower Hotel & Leisure Centre in Waterford City, the 4* Ravenport Resort in Wexford, and 4* Whites of Wexford. We focus on offering the highest standards of service and quality to all our guests. We believe in making the most of each guest's stay through genuine Irish hospitality, warmth, and continuous re-investment in our hotels. Qualifications: Minimum of 1-5 years' experience working in a busy, high-volume kitchen environment (experience required may vary by grade). Hold a recognised culinary qualification and knowledge/experience of managing and implementing HACCP procedures. Experience and Responsibilities: Demonstrate excellence in food preparation, presentation, and service standards. Experience in menu planning and cost control. Strong knowledge of food safety, hygiene, and allergen regulations. Be standards-driven with a strong eye for detail and consistency. Passionate, motivated, and enthusiastic with a genuine love for food and hospitality. Work effectively as part of a team, while also being capable of taking initiative and working independently. Possess excellent communication and interpersonal skills with colleagues and customers. Flexible, reliable, and able to perform well under pressure in a fast-paced environment. In return we offer excellent employee benefits including: Hotel B&B discounts across the group. 20% discount on bar & restaurant food in a sister property. Comp golf available on Druids Heath to all Neville Hotel Team Members (T's & C's apply) Promotion of bike to work scheme and other commuting to work incentives. Meals during shifts. Free onsite tea/coffee. Opportunities for career progression. Employee of the Month and Employee of the Year. Employee referral bonus (T&C's applies). If a Team Member books an overnight stay in any Neville Hotel, the company will provide the 2nd night free for any booking of two nights or more (T&C's applies). The chance for further career development and training opportunity. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
