Company Description
Total Materials Handling (TMH) is the exclusive distributor of STILL forklifts and warehouse machinery, as well as HAKO industrial cleaning machines. We pride ourselves on putting our customers first by providing friendly service and expert advice from our knowledgeable and experienced team. Our commitment to exceptional service ensures that we meet all your materials handling needs. We are located at C2 Furry Park Industrial Estate, Santry, Dublin 9, Ireland.
Role Description
This is a full-time, on-site role based in Ireland for a Service Support Coordinator. The Service Support Coordinator will be responsible for managing customer service inquiries, coordinating service schedules, assisting with service logistics, and ensuring timely and efficient support for our customers. The coordinator will also handle administrative tasks related to service support, including maintaining records and communication with clients and technicians.
Qualifications
Strong customer service skills and experience in handling customer inquiries
Proficient in coordinating and scheduling tasks, preferably with experience in logistics or service coordination
Administrative skills, including maintaining records and communication
Excellent organizational and time management skills
Strong verbal and written communication skills
Problem-solving abilities and attention to detail
Experience in the materials handling industry is a plus
Proficiency in relevant software and tools
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Machinery Manufacturing
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