Top Oil is looking for a Deli & Store Supervisor due to our continued success and growth to join our team in our Service Station in Enniscorthy, Co. Wexford. This position is ideal for a self-starter looking to grow their career with an industry leader. As Deli & Store Supervisor, you will be responsible for assisting the Shop Manager in the following areas: Assist with managing the day to day operations; mostly in the deli and also in the shop as required. Ensure high quality and consistent customer service is provided at all times To deal with customer complaints in a professional and pleasant way Ensuring that staff are up to date with current promotions To delegate and communicate effectively with staff To motivate, coach and mentor your team daily encouraging consistent performance and growth To drive excellence across the team and ensure best practice at all times. Working to all company policies and Health and Safety procedures including HACCP, across all departments in the store.. To maintain the stability and reputation of the shop & deli by complying with legal requirements. To undertake additional duties as maybe assigned by the shop manager. Ensure stock taking procedures across all departments are adhered to Requirements for the job of Store Supervisor: 2 - 3 years Supervisory experience in a deli or shop, preferably both. Team Management Excellent customer service skills Experience in driving a fast paced high volume shop and deli Tedcastle Oil Products Unlimited Company is an equal opportunities employer Skills: Customer Service Stock Taking Team Management
Top Oil is recruiting for a Store Manager for one of our busy service stations in Hodson Bay, Barry Beg, Kiltoom, Co. Roscommon What will your day look like? As a Store Manager you will be responsible for managing all aspects of the service operation in our retail store. You will ensure the store operates efficiently and effectively and be responsible for motivating and invigorating all of your employees to provide our customers with the best store experience, fresh food offerings and customer service at all times, thus hitting key store targets. You will also promote positive culture of a proactive approach to all HSE rules and regulations, with a safety first mind-set in everything we do. Your Responsibilities: To oversee and ensure the smooth running of the stores. You will work collaboratively with your Regional Store Manager in setting, monitoring and achieving the sales targets set out with the team on gross profit margin, net margin, waste and other KPIs. You will insure all new employees are inducted and trained to the highest standards in all aspects of their role, in accordance with policies, procedures and best practice of the company; You will be responsible for ensuring security and health and safety standards upheld, protecting customers and employees through providing a safe store environment during COVID19 and thereafter. You will be encouraging Staff to engage in upselling promotional offers and helping to train staff to identify opportunities to upsell and how to do so. Stock Control Management is a key part to your position and managing all process around this in line with our company standards is essential. You will manage all aspects of your employee rostering, annual leave while practicing good GDPR measures with these records in line with our GDPR policy. Ensure merchandising and presentation of entire store is always of the highest standard and in accordance with relevant store planograms and guidelines ensuring government guidelines of social distancing are adhered to. You will be engaging with new initiatives and embrace new ways of working with a positive can-do attitude and you will thrive to do this with you lead by example attitude. What we look for in you: We want you to thrive within our organisation and experience has shown us that the best managers are highly driven with a strong work ethic, who lead their team by example, and who are superb under pressure at maintaining and promoting a happy, safe and inclusive work environment. With these personal attributes you will also have: Ideally a minimum of 2-3 years` experience in a dynamic retail management position. Proven skills managing people and communicating effectively A proven track record of hitting KPIs / targets. Hands on exposure to stock management, financial management & reporting systems. Strong knowledge and experience of reading and actioning reports. Good knowledge of Microsoft Office (Excel, Word). Irving Oil supports a diverse and inclusive work environment and welcomes applications from all qualified applicants. Skills: KPI Customer Service Retail Management People Management Stock Management Benefits: yearly bonus health insurance contributory pension
Top Oil has a vacancy for anHGV Oil Tanker Driverto join our Kildare/Carlow Depot. If you hold a current C Licence, ADR/Hazchem qualifications and are customer service focused, motivated and enthusiastic and are looking for an opportunity to further your career, please apply! Primary Purpose of the Role: To load, transport and deliver oil in a prompt, professional and safe manner in accordance with Company and legal standards. To ensure truck and maintenance schedules/paperwork are completed accurately and on time. The Job: Customers: To treat all customers in a professional and courteous manner. To provide all customers with a safe and professional service in accordance with company delivery procedures Maintain good relations with existing customers Promote the company, service and products at all times Be alert to sales opportunities and pass relevant leads to the Depot Vehicles: Drive your vehicle is a courteous and safe manner with regard to other road users and in accordance with road legislation and company policies and procedures Ensure the best care and use of the Companys vehicle and equipment Report vehicle defects to supervisor immediately Vehicle Loading And Delivery: Load/unload your vehicle safely in accordance with Company procedures and legal standards. Deliver oil to customers in a safe efficient manner in accordance with Company procedures. At all times handle oil giving due care and regard to the environment. Load your vehicle taking into consideration delivery route and load distribution required for each day. Report any spillage immediately to your supervisor, attempt to contain the spillage in accordance with Company standards Administration: Complete the drivers stock reconciliation sheet on a daily basis Complete a loading docket for each loading to your truck Dip vehicle tanks daily or as required and ensure all stock figures are accurate and correct Ensure all delivery dockets are kept in an orderly fashion and handed into the office at the end of each day Complete daily and weekly vehicle checklists as required Read the Company Drivers Handbook carefully and follow the guidelines as required Complete detailed written incident reports Cash: Ensure all cash received from customers is crosschecked with your daily reconciliation sheet and handed into the depot daily Other At all times carry out all operational aspects of job with regard to documented company policies, procedures and safety information contained in the Drivers Handbook and other Company documents Avoid loss or damage to goods or property Participate in all company training and awareness programmes Experience and Qualifications Must hold a current C License ADR / Haz Chem certificate is essential CPC Certificates essential Experience in the Logistics / Freight or Ideally Oil industry is essential Personal Characteristics, Knowledge & Skills Strong customer service skills and professional demeanor. Strong time management skills. Ability to follow Health and Safety regulations. Strong interpersonal skills, ability to work harmoniously with people at all levels within the organisation Top Oil supports a diverse and inclusive work environment and welcomes applications from all qualified applicants Skills: ADR Driving Customer Service Cash Handling CPC Benefits: company pension health care yearly bonus meal allowance
