The Senior Content Manager will be responsible for establishing Tines as an industry thought leader by developing a high-quality media brand. This role involves overseeing long-form thought leadership content, strategic narratives, executive influence programs, and the build-out of Tines' brand presence via high-quality content. Key Responsibilities: Create and execute Tines' editorial strategy, ensuring content meets the highest quality standards. Transform Tines.com into an engaging media hub featuring serialized thought leadership, premium editorial content, industry reports, and high-quality visual/video storytelling. Develop high-impact research reports through ideation, first-party data collection, third-party partnerships, project execution, and distribution in collaboration with the growth marketing team. Manage off-site thought leadership properties, including Substack, Medium, YouTube, and executive LinkedIn content. Nurture a network of industry analysts, freelance writers, and guest contributors to enhance content quality and diversity. #J-18808-Ljbffr
Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our orchestration, automation, and AI platform enables businesses to operate more effectively, mitigate risk, reduce tech debt, and focus on high-impact work. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines connects with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT and other security-focused teams. At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey. As a key member of our global Customer Success organization, the Customer Success Engineer acts as a technical leader at Tines and helps customers understand the value of workflow automation across their organization. Your role will allow you to work closely alongside customers as they onboard & expand their use cases of Tines, and deliver production ready Stories as part of our professional services offering. You will partner with our Customer Success Management and Project Management Teams to ensure our clients are meeting their success criteria for the platform and help build and enable new use cases. Our CSE's work closely with teams across our organization (Product, Design, Engineering, Sales, and Marketing) to ensure we are building the correct roadmap to support our customers' needs. A successful candidate will be passionate about helping customers automate repetitive tasks without having to write any code. If you are working in Consulting or Professional / Technical services delivery or you may already be a Customer Success Engineer, we would love to hear from you. This is a remote role reporting to the Customer Success Engineering Leader, who is based in Ireland. What You Will Be Doing Design and Develop Automation Stories in Tines connecting tools together using their APIs Work closely with customers while they onboard, grow, and expand their usage of the platform Educate customers on how to get started, refine, and expand their automation use cases Partner with a Customer Success Manager to review the health of a customer and develop success plans for your accounts Communicate customer needs across the organization to ensure that Tines builds the correct roadmap to meet customer needs Knowledgeable about how to position Tines against other platforms and the common technical challenges of alert overload, disparate tools, and manual processes Recognize problems with documentation, enablement material, and other resources customers use to learn about Tines Support Professional Services engagements to increase rapid adoption among our customers Willing to step in where needed and support multiple teams across the organization: Design, Engineering, Marketing, Sales, etc. As an early stage start-up we're still putting together all of the processes and supports of larger, more mature companies - your input will help us shape them What You Bring With You 2-5 years experience of supporting customers from a technical perspective and helping them to be successful in their on-boarding/or implementation of software tools Experience reading API docs and using an API to connect tools Experience scoping and delivering professional services, or similar engagements Passionate about supporting customers and helping them automate their repetitive and manual workflows A passion for becoming an expert in a software solution like Tines Curiosity to learn new technologies from both a Tines and customer perspective Experience working hands-on with automation software and designing/creating workflow automations Experience in enterprise security tools is a bonus, but not required Comfortable in a fast-paced environment At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you. Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation. #J-18808-Ljbffr
Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our orchestration, automation, and AI platform enables businesses to operate more effectively, mitigate risk, reduce tech debt, and focus on high-impact work. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines connects with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT and other security-focused teams. At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey. You’ll join the team primarily responsible for building AI-powered product features and maintaining the AI platform that supports them. You’ll build complete product features as well as tooling and libraries to enable other engineers to build higher quality software. However, we’re still a small but growing software engineering organization, so this role is not strictly limited to any single part of our product or stack. This role is about more than writing code: you'll have an influential voice in shaping our technical direction, our product, and our culture. We have a hugely supportive and collaborative engineering team that takes great pride in the work we do and the challenges we solve. We’re eager to help grow and nurture each other’s abilities and also create an environment where we have the ability to do our very best work. You can work fully remote within Ireland, and avail of working in our Dublin office as much as you wish. In This Role, You’ll Work closely with colleagues to build the right solutions to the problems our customers face. Make valuable changes in our codebase in your first week, and see them live in production minutes after merging them. Write and review high quality, well tested code to ensure that we’re creating a stable product for our customers, and a stress-free codebase for ourselves. Identify areas for improvement, both in our codebase and in how we work, and share the responsibility of making our team better. Take full ownership of the problems you solve and the software you write to solve them - all the way to production and beyond, responding to customer feedback to improve those solutions. Use your knowledge to mentor other engineers in our team, providing support and guidance to help them grow their abilities. Adopt a leadership role across the engineering organization, advising teams, sharing knowledge, and driving best practices. Projects You Might Work On Enhance and maintain the core AI platform at Tines, ensuring high performance and scalability. Develop best-in-class tools and documentation to simplify AI feature integration and platform use for other teams. Research and introduce new models and AI capabilities to improve product offerings. Support and optimize the deployment of AI models in self-hosted environments. Collaborate with our Product and Design teams to build out entire product features, like Workbench, AI action and Automatic event transformation from early tech plans to final UI fixes. Write and publish insightful blog posts to share key learnings, breakthroughs, and innovative approaches with the broader community. Is this role right for you? 8+ years as a professional software engineer with a proven track record of success as a senior software engineer. This is a senior role and we’re looking for candidates with a well of experience to draw from. You’ll need direct experience of building and delivering software using a high-level programming language. Our interview process includes a Byteboard exercise which involves adding features to a small command-line app, so you should feel very comfortable working at that level of technical complexity. Our main languages are Ruby and TypeScript, but you don’t have to be familiar with those - we value curiosity and an eagerness to learn. Your abilities matter, not your education or exactly where you’ve worked. We just need you to show us that you have accumulated the foundational skills and knowledge needed to succeed. Cybersecurity knowledge isn’t required. We take application security seriously, but for this role you don’t need any experience in that area. This role is broad, not specialized. While your main focus will be on building AI-powered product features and maintaining the AI platform, you’ll work right across our stack. You don’t need to have experience in all of these areas, but you will need to be excited to pitch in anywhere when needed, with the support of your teammates. We’re focused on the most important problems, not the most interesting ones. Your time and energy are limited, so in order to succeed you’ll need to spend it where it will make a difference. We view technologies as a means to an end, and stick to simple, common tools - Ruby, Rails, React, TypeScript, Postgres, Redis and Docker. We work healthily and sustainably. We work reasonable hours, we take our holidays and we plan our workloads realistically. No matter how excited we get by a project, it’s more important to not get burnt out from overwork. Your contributions will be obvious. On a small team like ours, you don’t have to spend a tonne of time and energy making sure your work is seen - your impact will be clear to everyone. We’re building an inclusive, supportive team. We have a wonderfully wide spectrum of colleagues at Tines, and we treat them all with kindness and respect - we expect that you will too. We’re bringing programming to everyone. As software engineers, we can appreciate the power of using software to automate manual work. In our team, we get to use our knowledge to help bring this power to our customers, without them having to learn how to code. At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you. Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation. #J-18808-Ljbffr
Founded in 2018 in Dublin, Tines is a smart, secure workflow platform designed to automate any manual task, regardless of complexity. By automating workflows, Tines empowers frontline teams to reduce monotonous, manual work and free up valuable time and resources. Tines is an integrator across your entire stack - if it offers an API, Tines connects with it. Having firmly established Tines as the de-facto automation platform for cybersecurity teams, we’re expanding horizontally to IT, Product, Engineering, and Infrastructure teams. Tines was built for everyone, delivering transformative and innovative enterprise software to industry leaders like Canva, Intercom, Databricks, Mars, and Reddit. We’re excited about what we’re doing and what’s to come, and we’re looking for others who can lead by our values of Simplicity, Speed, and Soundness. Because Tines is about delivering exceptional customer experiences, while creating a company culture that nurtures individual curiosity, growth, and integrity. Design has been a part of Tines’ story since it was founded, and great design plays an indispensable role in our shared success. Designers at Tines are trusted and relied upon to deliver inventive work to a high standard, and we are supported in doing so. In this role, you’ll work as part of the brand studio, part of the wider design team which includes product designers. You’ll report to the creative director. You will be involved in a wide range of projects, from start to finish and as a contributor. This is a remote or semi-remote position, with the employee required to be located in Ireland. (You will have access to our Dublin city centre office). Responsibilities You will contribute to design deliverables across multiple areas including, but not limited to: design for print, social assets, marketing outputs, web pages, emails; and all processes that feed into those outputs. Preparation of final production-ready files as directed. Ensuring the Tines brand is represented at the highest quality. Developing your own practice through experience and training. Staying up to date with industry developments and creative production approaches and techniques. Research, idea generation, and aesthetic development in projects. Developing new proficiencies as a project requires it. Seeking direction when needed to ensure the work is on the right track. Clear proactive communication to stakeholders and colleagues. Activities Graphic design: layout and typography as they apply to a diverse set of outputs. Working creatively within existing brand guidelines. Working proactively under your own initiative or as part of the design team. Contributing to the wider design team in critique sessions. Collaborating with colleagues in the design team. Collaborating with outside suppliers and vendors. Planning and prioritisation in your own tasks. Requirements You love design and care deeply about the quality of your work. You’re never satisfied with the status quo. 2+ years experience working in a brand design team. You’re self-motivated and comfortable taking initiative. You can be trusted that you’ll do what you say you will and deliver on time. Skilled in the core tools, able to choose the right one for each task. Able to keep up with a fast pace and quick turnover of work. Able to juggle multiple projects. Things we ask of our designers Ask plenty of questions: No question is wrong or misplaced. Always bring your ideas here, openly and safely. Consider context: Think about your work in the broadest way possible - how will it strengthen the brand, or move it forward? What else is it connected to? Be opinionated but open to change: Bring a point of view but be ready to change that. We have an amazing group of colleagues and customers who provide feedback on a regular basis. Collaboration: Foster a collaborative design process. Share your work early and often. Seek out regular feedback from stakeholders and the wider design team. Present your work in updates and critiques. Filter and prioritise any feedback for a successful outcome. At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot– but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you. Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation. Apply for this job #J-18808-Ljbffr
Startup equity & extended exercise window: Exercise window extends to 5 years after 2 years of working here Matching retirement plans Home office setup: Equipment provided plus a generous allowance for extra expenses 25 days annual leave: 25 days applies regardless of where in the world you work Generous parental leave programs Flexibility in how and where you work Phone and home Internet allowance Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our orchestration, automation, and AI platform enables businesses to operate more effectively, mitigate risk, reduce tech debt, and focus on high-impact work. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines connects with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, and other security-focused teams. At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey. As a key member of our global Customer Success organization, the Customer Success Engineer acts as a technical leader at Tines and helps customers understand the value of workflow automation across their organization. Your role will allow you to work closely alongside customers as they onboard & expand their use cases of Tines, and deliver production-ready Stories as part of our professional services offering. You will partner with our Customer Success Management and Project Management Teams to ensure our clients are meeting their success criteria for the platform and help build and enable new use cases. Our CSE's work closely with teams across our organization (Product, Design, Engineering, Sales, and Marketing) to ensure we are building the correct roadmap to support our customers' needs. A successful candidate will be passionate about helping customers automate repetitive tasks without having to write any code. If you are working in Consulting or Professional/Technical services delivery or you may already be a Customer Success Engineer, we would love to hear from you. This is a remote role reporting to the Customer Success Engineering Leader, who is based in Ireland. What you will be doing: Design and Develop Automation Stories in Tines connecting tools together using their APIs Work closely with customers while they onboard, grow, and expand their usage of the platform Educate customers on how to get started, refine, and expand their automation use cases Partner with a Customer Success Manager to review the health of a customer and develop success plans for your accounts Communicate customer needs across the organization to ensure that Tines builds the correct roadmap to meet customer needs Knowledgeable about how to position Tines against other platforms and the common technical challenges of alert overload, disparate tools, and manual processes Recognize problems with documentation, enablement material, and other resources customers use to learn about Tines Support Professional Services engagements to increase rapid adoption among our customers Willing to step in where needed and support multiple teams across the organization: Design, Engineering, Marketing, Sales, etc. As an early stage start-up we're still putting together all of the processes and supports of larger, more mature companies - your input will help us shape them What you bring with you: 2-5 years experience of supporting customers from a technical perspective and helping them to be successful in their onboarding/or implementation of software tools Experience reading API docs and using an API to connect tools Experience scoping and delivering professional services, or similar engagements Passionate about supporting customers and helping them automate their repetitive and manual workflows A passion for becoming an expert in a software solution like Tines Curiosity to learn new technologies from both a Tines and customer perspective Experience working hands-on with automation software and designing/creating workflow automations Experience in enterprise security tools is a bonus, but not required Comfortable in a fast-paced environment At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot– but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you. Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation. #J-18808-Ljbffr
Founded in 2018 in Dublin, Tines is a smart, secure workflow platform designed to automate any manual task, regardless of complexity. By automating workflows, Tines empowers frontline teams to reduce monotonous, manual work and free up valuable time and resources. Tines is an integrator across your entire stack - if it offers an API, Tines connects with it. Having firmly established Tines as the de-facto automation platform for cybersecurity teams, we’re expanding horizontally to IT, Product, Engineering, and Infrastructure teams. Tines was built for everyone, delivering transformative and innovative enterprise software to industry leaders like Canva, Intercom, Databricks, Mars and Reddit. We’re excited about what we’re doing and what’s to come, and we’re looking for others who can lead by our values of Simplicity, Speed, and Soundness. Because Tines is about delivering exceptional customer experiences, while creating a company culture that nurtures individual curiosity, growth, and integrity. You’ll join the team primarily responsible for building AI-powered product features and maintaining the AI platform that supports them. You’ll build complete product features as well as tooling and libraries to enable other engineers to build higher quality software. However, we’re still a small but growing software engineering organization, so this role is not strictly limited to any single part of our product or stack. This role is about more than writing code: you'll have an influential voice in shaping our technical direction, our product, and our culture. We have a hugely supportive and collaborative engineering team that takes great pride in the work we do and the challenges we solve. We’re eager to help grow and nurture each other’s abilities and also create an environment where we have the ability to do our very best work. You can work fully remote within Ireland, and avail of working in our Dublin office as much as you wish. In this role, you’ll: Work closely with colleagues to build the right solutions to the problems our customers face. Make valuable changes in our codebase in your first week, and see them live in production minutes after merging them. Write and review high quality, well tested code to ensure that we’re creating a stable product for our customers, and a stress-free codebase for ourselves. Identify areas for improvement, both in our codebase and in how we work, and share the responsibility of making our team better. Own the problems you’re solving - and the software you write to solve them - all the way to production and beyond, responding to customer feedback to improve those solutions. Use your knowledge to mentor other engineers in our team, providing support and guidance to help them grow their abilities. Projects you might work on: Enhance and maintain the core AI platform at Tines, ensuring high performance and scalability. Develop best-in-class tools and documentation to simplify AI feature integration and platform use for other teams. Research and introduce new models and AI capabilities to improve product offerings. Support and optimize the deployment of AI models in self-hosted environments. Write and publish insightful blog posts to share key learnings, breakthroughs, and innovative approaches with the broader community. Is this role right for you? Roughly 3-5 years as a professional software engineer. This is a role for software engineers with some experience who are looking for a supportive environment where they can develop their skills towards becoming a senior software engineer. You’ll need direct experience of building and delivering software using a high-level programming language. Our interview process includes a Byteboard exercise which involves adding features to a small command-line app, so you should feel very comfortable working at that level of technical complexity. Our main languages are Ruby and TypeScript, but you don’t have to be familiar with those - we value curiosity and an eagerness to learn. We’ll also cover the cost of education material to bring you up to speed. Your abilities matter, not your education or exactly where you’ve worked. We just need you to show us that you have accumulated the foundational skills and knowledge needed to succeed. Cybersecurity knowledge isn’t required. We take application security seriously, but for this role you don’t need any experience in that area. This role is broad, not specialized. While your main focus will be on building AI-powered product features and maintaining the AI platform, you’ll work right across our stack. You don’t need to have experience in all of these areas, but you will need to be excited to pitch in anywhere when needed, with the support of your teammates. This allows us to be more effective as a team, and provides a lot of opportunities for you to learn. We’re focused on the most important problems, not the most interesting ones. Your time and energy are limited, so in order to succeed you’ll need to spend it where it will make a difference. We view technologies as a means to an end, and stick to simple, common tools - Ruby, Rails, React, TypeScript, Postgres, Redis and Docker. Our main languages are Ruby and TypeScript, but you don’t have to be familiar with those - we value curiosity and an eagerness to learn. We’ll also cover the cost of education material to bring you up to speed. We work healthily and sustainably. We work reasonable hours, we take our holidays and we plan our workloads realistically. No matter how excited we get by a project, it’s more important to not get burnt out from overwork. Your contributions will be obvious. On a small team like ours, you don’t have to spend a tonne of time and energy making sure your work is seen - your impact will be clear to everyone. We’re building an inclusive, supportive team. We have a wonderfully wide spectrum of colleagues at Tines, and we treat them all with kindness and respect - we expect that you will too. We don’t hire people that treat their colleagues badly, no matter how talented they are. We’re bringing programming to everyone. As software engineers, we can appreciate the power of using software to automate manual work. In our team, we get to use our knowledge to help bring this power to our customers, without them having to learn how to code. At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot– but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you. Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation. #J-18808-Ljbffr
Startup equity & extended exercise window Matching retirement plans Home office setup 25 days annual leave Generous parental leave programs Flexibility in how and where you work Phone and home Internet allowance Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our orchestration, automation, and AI platform enables businesses to operate more effectively, mitigate risk, reduce tech debt, and focus on high-impact work. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines connects with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT and other security-focused teams. At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey. You’ll join the team primarily responsible for building AI-powered product features and maintaining the AI platform that supports them. You’ll build complete product features as well as tooling and libraries to enable other engineers to build higher quality software. However, we’re still a small but growing software engineering organization, so this role is not strictly limited to any single part of our product or stack. This role is about more than writing code: you'll have an influential voice in shaping our technical direction, our product, and our culture. We have a hugely supportive and collaborative engineering team that takes great pride in the work we do and the challenges we solve. We’re eager to help grow and nurture each other’s abilities and also create an environment where we have the ability to do our very best work. You can work fully remote within Ireland, and avail of working in our Dublin office as much as you wish. In this role, you’ll: Work closely with colleagues to build the right solutions to the problems our customers face. Make valuable changes in our codebase in your first week, and see them live in production minutes after merging them. Write and review high quality, well tested code to ensure that we’re creating a stable product for our customers, and a stress-free codebase for ourselves. Identify areas for improvement, both in our codebase and in how we work, and share the responsibility of making our team better. Take full ownership of the problems you solve and the software you write to solve them - all the way to production and beyond, responding to customer feedback to improve those solutions. Use your knowledge to mentor other engineers in our team, providing support and guidance to help them grow their abilities. Adopt a leadership role across the engineering organization, advising teams, sharing knowledge, and driving best practices. Projects you might work on: Enhance and maintain the core AI platform at Tines, ensuring high performance and scalability. Develop best-in-class tools and documentation to simplify AI feature integration and platform use for other teams. Research and introduce new models and AI capabilities to improve product offerings. Support and optimize the deployment of AI models in self-hosted environments. Write and publish insightful blog posts to share key learnings, breakthroughs, and innovative approaches with the broader community. Is this role right for you? 8+ years as a professional software engineer with a proven track record of success as a senior software engineer. This is a senior role and we’re looking for candidates with a well of experience to draw from. You’ll need direct experience of building and delivering software using a high-level programming language. Our interview process includes a Byteboard exercise which involves adding features to a small command-line app, so you should feel very comfortable working at that level of technical complexity. Our main languages are Ruby and TypeScript, but you don’t have to be familiar with those - we value curiosity and an eagerness to learn. We’ll also cover the cost of education material to bring you up to speed. Your abilities matter, not your education or exactly where you’ve worked. We just need you to show us that you have accumulated the foundational skills and knowledge needed to succeed. Cybersecurity knowledge isn’t required. We take application security seriously, but for this role you don’t need any experience in that area. This role is broad, not specialized. While your main focus will be on building AI-powered product features and maintaining the AI platform, you’ll work right across our stack. You don’t need to have experience in all of these areas, but you will need to be excited to pitch in anywhere when needed, with the support of your teammates. This allows us to be more effective as a team, and provides a lot of opportunities for you to learn. We’re focused on the most important problems, not the most interesting ones. Your time and energy are limited, so in order to succeed you’ll need to spend it where it will make a difference. We view technologies as a means to an end, and stick to simple, common tools - Ruby, Rails, React, TypeScript, Postgres, Redis and Docker. Our main languages are Ruby and TypeScript, but you don’t have to be familiar with those - we value curiosity and an eagerness to learn. We’ll also cover the cost of education material to bring you up to speed. We work healthily and sustainably. We work reasonable hours, we take our holidays and we plan our workloads realistically. No matter how excited we get by a project, it’s more important to not get burnt out from overwork. Your contributions will be obvious. On a small team like ours, you don’t have to spend a tonne of time and energy making sure your work is seen - your impact will be clear to everyone. We’re building an inclusive, supportive team. We have a wonderfully wide spectrum of colleagues at Tines, and we treat them all with kindness and respect - we expect that you will too. We don’t hire people that treat their colleagues badly, no matter how talented they are. We’re bringing programming to everyone. As software engineers, we can appreciate the power of using software to automate manual work. In our team, we get to use our knowledge to help bring this power to our customers, without them having to learn how to code. At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot– but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you. Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation. #J-18808-Ljbffr
Startup equity & extended exercise window Matching retirement plans Home office setup 25 days annual leave Generous parental leave programs Flexibility in how and where you work Phone and home Internet allowance Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our orchestration, automation, and AI platform enables businesses to operate more effectively, mitigate risk, reduce tech debt, and focus on high-impact work. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines connects with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT and other security-focused teams. At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey. Reporting to the Director of Product Engagement, you will work in our broader 50+ person product, design, and engineering team. We avoid harsh boundaries in our collective work to build a successful product that our customers love to use. But generally speaking, product engagement is responsible for driving usage of Tines . We combine data, ideas, and experimentation to deploy a range of tactics to drive that usage. While we offer lots of flexibility between office and remote work, regular meet-ups are important, so being close enough to travel to our Dublin office regularly is preferred. About this role: You will build and operate a system that generates many thousands of templates to integrate with the many hundreds of products most commonly used by our customers. This role is about scale. While manual at times, you’ll also need to think beyond manual work and develop systems that do the heavy lifting for you. You’re excited by automation, efficiency, and making things work better. You will be constantly looking for opportunities to improve and fine-tune the process to make it more robust and efficient. You will collaborate closely with product managers and engineers who have built early versions of the system, ensuring integrations are high-quality and aligned with product needs. You will operate with a high degree of independence, driving measurable output in terms of integration volume and quality. Progression: This is a rare and unique opportunity with a clear path for progression within our wider product organisation. This is an entry level opportunity, but as you grow in this role you’ll have the chance to take on increasing responsibility, collaborate with senior teammates in engineering and the product teams, and make meaningful contributions to the shape of our product. About you: Experience: No specific experience is required! But strong technical curiosity and acumen are essential. You might have recently studied engineering, computer science, or another technical field, but your job will not be primarily to write code (although sometimes you might). Maybe you’re a self-taught coder, a hacker at heart, or someone who’s built automations just for the challenge. What matters most is that you’re: technically very sharp eager to dive into building stories in Tines great at reading, understanding, and parsing API documentation comfortable experimenting with technical tools to solve complex problems. We’ll be looking for all of this in the hiring process. Technical understanding & problem-solving: You have a deep curiosity and acumen for software, tools, and automation. You are in your comfort zone debugging and troubleshooting technical issues independently until you arrive at a solution. Ownership mentality: You’ll ship the templates you build to our customers daily. This means you’re the kind of person that thrives in an environment where you can operate autonomously. You’re confident in your ability and don’t wait for permission to solve problems, you just dive in. You’ve got the best attention to detail out of everyone you know, a desire to do high-quality work, and the flexibility to do what it takes to get things done. Ambition: This role will be challenging and require you to work hard. You should be eager and driven to make a significant impact early in your career, collaborating with a world-class product team to build an exceptional product. Communication: Lastly, you're an excellent communicator, both written and verbally. We care deeply about this one. At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot– but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you. Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation. #J-18808-Ljbffr
Founded in 2018 in Dublin, Tines is a smart, secure workflow platform designed to automate any manual task, regardless of complexity. By automating workflows, Tines empowers frontline teams to reduce monotonous, manual work and free up valuable time and resources. Tines is an integrator across your entire stack - if it offers an API, Tines connects with it. Having firmly established Tines as the de-facto automation platform for cybersecurity teams, we’re expanding horizontally to IT, Product, Engineering, and Infrastructure teams. Tines was built for everyone, delivering transformative and innovative enterprise software to industry leaders like Canva, Intercom, Databricks, Mars, and Reddit. We’re excited about what we’re doing and what’s to come, and we’re looking for others who can lead by our values of Simplicity, Speed, and Soundness. Because Tines is about delivering exceptional customer experiences while creating a company culture that nurtures individual curiosity, growth, and integrity. While not required, our preference is for this person to work out of our Dublin office on a hybrid basis. Job Summary We’re hiring a Revenue Operations Technology Manager , reporting into our Commercial Operations organisation. This role will make a significant impact on the business by ensuring our tech stack aligns with Tines’s evolving needs and by empowering other teams to leverage tools more effectively, ultimately driving productivity and growth, and enabling us to keep up with the rapid pace at which we’re growing. Our ideal candidate is someone who excels at optimising systems, integrating tools, and enabling teams through training and documentation. They have the vision and foresight to plan and build out for the needs of a rapidly growing company. We like to hire people with an ownership mindset. People willing to take on responsibility, unblock themselves, and get things done. You won’t be surprised to learn that we’re big users of our own product. Tines is integral to helping power our GTM stack. With that, it also plays a big part in this role and the person taking on this role will be expected to get hands-on with the product. Finally, this is a start-up, so ideally the person is excited by the prospect of coming in and being part of building something with others who are equally energised by that same opportunity. What you will be doing: Oversee the administration, optimization, and management of all revenue-related systems (e.g., Salesforce, HubSpot, Gong, Zoominfo, LinkedIn, etc.). This includes planning out the future needs of the business and ensuring we’re set up to scale. Ensure seamless integration between revenue systems (CRM, ERP, marketing automation, sales tools) to drive data accuracy and process efficiency. Monitor and maintain data integrity across systems, working with cross-functional teams to identify and resolve data discrepancies. Partner with sales, finance, marketing, and customer success teams to ensure efficient and scalable processes. Design and implement automation to improve operational efficiency and accuracy. Collaborate with leadership to design and enforce best practices for data management, reporting, and process execution. Lead the implementation of new revenue systems or features, including project management, vendor selection, and internal training. Troubleshoot and resolve system-related issues, escalating when necessary, to ensure systems are running optimally. Stay up to date with best practices, emerging trends, and new technologies in revenue operations and SaaS tools. Continuously evaluate and recommend new tools or technology to improve revenue operations effectiveness. What you bring with you: Minimum 6+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or Systems Administration, ideally in a SaaS or tech company environment. SFDC admin experience is mandatory. SFDC admin certification is not necessary, just the experience and knowledge is mandatory. Strong understanding of the GTM technology landscape. Bonus points if you have prior experience with Hubspot, Gong, and Zoominfo. Experience building workflows and integrations and a desire to learn how to use Tines. Ability to manage projects end-to-end, from requirements gathering to rollout and support. Excellent oral and written communication skills, including the ability to concisely present project deliverables. Ability to work autonomously as needed, as well as the ability to collaborate effectively with Sales, Marketing, Customer Success, and other teams to drive alignment on all systems. Self-motivation, resourcefulness, and a bias towards ownership and action. Bonus points for prior experience with automation or code. You don’t need to be a programming guru but ideally would be comfortable digging into new tools and building out automation workflows. At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot– but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you. Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation. #J-18808-Ljbffr
Benefits Startup equity & extended exercise window: Exercise window extends to 5 years after 2 years of working here. Matching retirement plans. Home office setup: Equipment provided plus a generous allowance for extra expenses. 25 days annual leave: 25 days applies regardless of where in the world you work. Generous parental leave programs. Flexibility in how and where you work. Phone and home Internet allowance. Founded in 2018 in Dublin, Tines is a smart, secure workflow platform designed to automate any manual task, regardless of complexity. By automating workflows, Tines empowers frontline teams to reduce monotonous, manual work and free up valuable time and resources. Tines is an integrator across your entire stack - if it offers an API, Tines connects with it. Having firmly established Tines as the de-facto automation platform for cybersecurity teams, we’re expanding horizontally to IT, Product, Engineering, and Infrastructure teams. Tines was built for everyone, delivering transformative and innovative enterprise software to industry leaders like Canva, Intercom, Databricks, Mars, and Reddit. We’re excited about what we’re doing and what’s to come, and we’re looking for others who can lead by our values of Simplicity, Speed, and Soundness. Because Tines is about delivering exceptional customer experiences while creating a company culture that nurtures individual curiosity, growth, and integrity. The Role The Senior Content Manager will establish Tines as an industry thought leader by developing a high-quality media brand that serves CISOs, IT leaders, and executive decision-makers. This role will oversee long-form thought leadership content, strategic narratives, executive influence programs, and the build-out of Tines’ brand presence via high-quality content. We are looking for our candidate to be located preferably in Boston, MA or Dublin, Ireland (our dual HQ locations) with intermittent travel between offices and occasional industry conferences. We will also consider candidates in EST states. The role reports into our Director, Communications based in Boston. Key Responsibilities 1. Build & Scale Tines’ Media Brand Develop and execute Tines’ editorial strategy, ensuring content meets the highest quality standards, akin to leading publications such as The Wall Street Journal and The Economist . Transform Tines.com into an engaging media hub featuring serialized thought leadership, premium editorial content, industry reports, and high-quality visual/video storytelling. Lead the creation of high-impact research reports (e.g., Voice of the SOC , industry trend analyses) by managing ideation, first-party data collection, third-party partnerships, project execution, and distribution in collaboration with the growth marketing team. Manage off-site thought leadership properties, including Substack, Medium, YouTube, and executive LinkedIn content. Build and maintain a network of industry analysts, freelance writers, and guest contributors to enhance content quality and diversity. 2. Executive, SME, and Customer Thought Leadership Establish Tines executives, subject matter experts (SMEs), and customers as industry influencers through strategic visibility programs (social presence, owned content, direct to audience formats like Substack, media placements/speaking opps via partnership with PR). Identify key thought leadership topics and tailor distribution strategies for executives and internal experts to maximize reach and impact. Collaborate with executives and SMEs to develop, refine, and publish authored content across platforms such as LinkedIn, guest articles, and white papers. Work with customer marketing to create customized thought leadership programs for select customers, enhancing their industry presence. Partner with demand generation and growth marketing teams on campaigns requiring thought leadership content. Lead the development of strategic, business-focused case studies that reinforce Tines’ enterprise storytelling. Coordinate with Communications & PR to align executive visibility efforts with media placements, analyst reports, and industry events. 3. Analysis & Reporting Continuously optimize content reach and impact by analyzing distribution performance and iterating based on insights. Experiment with and assess new content formats and distribution channels, providing data-driven recommendations. Deliver regular reports on the effectiveness and impact of the thought leadership program. Act as Tines’ internal “educator-in-chief” for content strategy, sharing insights and best practices across the growth marketing team and broader organization. Qualifications & Skills 10-12 years of experience in journalism, editorial leadership, content strategy, or thought leadership development. Proven track record of creating high-quality, data-driven content for executive audiences. Strong writing, editing, and storytelling skills with an ability to distill complex topics into compelling narratives. Experience managing editorial programs across multiple formats, including written, visual, and video content. Ability to build and nurture relationships with industry analysts, writers, and contributors. Data-driven mindset with the ability to analyze content performance and optimize distribution strategies. Familiarity with cybersecurity, IT, or enterprise technology industries is a plus. At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot– but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you. Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation. #J-18808-Ljbffr
