Overview Safety Model Operations Quality Assurance - French Responsibilities and qualifications for this role are described below. Responsibilities Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. QA will take ownership of the quality success of their internal or external stakeholders, identify blockers to high performance, and support their team in the drive for excellence. They will participate in performance monitoring and provide crucial reporting to relevant stakeholders, contributing to the success and growth of our teams. The successful candidate must be capable of working with XFN teams to identify project needs, be comfortable navigating ambiguous situations, and set clear SMART goals for themselves and our teams. They must be willing and able to take ownership of this role, identify and suggest process improvements, and help develop a best-practice methodology for the QA role. What will I be doing: Working independently and in collaboration with stakeholders to deliver high performance standards across projects and develop a best-practice model for maintaining high performance on those projects. Facilitate regular calibration meetings with stakeholders to maintain knowledge and quality standards, and provide feedback on implementation and execution. Work with the Policy POC to disseminate policy updates and knowledge to teams, and facilitate efficient and timely communication of policy questions among internal and external stakeholders. Perform daily audits and provide analysis of errors and feedback to respective teams. Compile and deliver regular performance data reports to SMEs and management as required. Conduct regular RCA escalations through the relevant process. Identify and assess areas for performance improvement across relevant markets, and be solution-driven and proactive in delivering these solutions. Participate in or lead policy briefings to ensure changes are consistent with local cultural, socio-economic, geographical, and political conditions. Balance efficient delivery of tasks in each queue through platforms such as TCS or Rock Appeal. Be able and willing to support or backfill temporary gaps in market support. Support the internal onboarding team to develop onboarding training SOPs and materials, as well as ongoing legacy planning. Perform regular queue moderation or participate in knowledge quizzes when required to maintain policy implementation skills. Contribute to designing and implementing a training plan within the timeline. Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news. Qualifications Minimum Qualifications - Minimum 1-year QA or relevant experience in trust and safety or policy in a major tech or media company. - Demonstrate a broad understanding of business needs, strategic thinking, and ability to make good decisions in complex situations. - Familiar with the business logic of labeling and working modes of upstream and downstream teams. - Fluent in French is required as the role requires communication with French markets; fluent in English is also required as it is the working language. - Comfortable reporting to or collaborating with a broad range of XFN partners. - A fast learner who can thrive in a fast-paced environment. Preferred Qualifications - Bachelor’s degree and above or equivalent working experience in a short video product user industry. - Experience in Content Moderation/Content Quality/Content Safety/Labeling is an added advantage. - Familiarity with Microsoft Office Suite (PPT / Excel / Word). - Familiarity with machine learning and content understanding. - Solid presentation, communication, and interpersonal skills. About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our product helps people authentically express themselves, discover, and connect. Our diverse teams make that possible, and we strive to do great things with great people. We lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. We value a culture of learning and collaboration, and we support wellbeing and development across our employees. Trust & Safety TikTok recognises that keeping our platform safe is a demanding role. We are committed to the wellbeing of all our employees and provide comprehensive programs to support physical and mental wellbeing throughout each employee's journey with us. We collaborate across functions to ensure a person-centered, innovative approach. #J-18808-Ljbffr
Safety Model Operations Quality Assurance - Dutch Exposure: This position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news. Responsibilities Take ownership of the quality success of internal or external stakeholders, identify and clear blockers to high performance, and support the team in their drive for excellence. Actively participate in performance monitoring and provide crucial reporting to relevant stakeholders, contributing to the success and growth of the teams. Work with cross-functional (XFN) teams to identify project needs. Be comfortable navigating ambiguous situations and set clear SMART goals for yourself and the teams. Own the role, identify and suggest process improvements, and help develop a best-practice methodology for the QA role. What will I be doing Work independently and in collaboration with stakeholders to deliver high performance standards across relevant projects and develop a best-practice model for maintaining high performance. Facilitate regular calibration meetings with stakeholders to maintain knowledge and quality standards, and provide feedback on implementation and execution. Work closely with the Policy POC to disseminate policy updates and knowledge to teams, and facilitate efficient and timely communication of policy questions between internal and external stakeholders. Perform daily audits and provide analysis of errors and feedback to respective teams. Compile and deliver regular performance data reports to SMEs and management teams as required. Conduct regular RCA escalations through the relevant process. Identify and assess areas for performance improvement across relevant markets; be solution driven and proactive in delivering these solutions. Participate in or lead policy briefings to ensure changes are consistent with local cultural, socio, geographical, and political conditions. Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal. Be able and willing to support or backfill temporary gaps in market support. Support the internal onboarding team to develop onboarding training SOPs and materials, as well as ongoing legacy planning. Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills. Design and help to design a training plan and implement it according to the timeline. Note: The position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news. Qualifications Minimum Qualifications Minimum 1-year QA or relevant experience in trust and safety or policy in a major tech or media company. Demonstrate a broad understanding of business needs, strategic thinking skills, and the ability to make good decisions in complex situations. Familiar with the business logic of labeling and the upstream/downstream teams’ working modes. Fluent in Dutch (communication with Dutch markets) and English (working language). Comfortable reporting to or collaborating with a broad range of XFN partners. A fast learner who can thrive in a fast-paced environment. Preferred Qualifications Bachelor’s degree and above or equivalent working experience in a short video product user industry. Experience in Content Moderation/Content Quality/Content Safety/Labeling is an advantage. Familiarity with Microsoft Office Suite and with machine learning and content understanding. Solid presentation, communication, and interpersonal skills. About TikTok TikTok is the leading destination for short-form mobile video. Its mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices worldwide. #J-18808-Ljbffr
Overview Account Manager on the EMEA Shop Amplify Team responsible for guiding merchants, agencies, and internal stakeholders through the full lifecycle of Shop Ads—from activation and onboarding to optimization and scaling. Leverages expertise in digital marketing and eCommerce to consult on strategy, drive product adoption, and deliver best-in-class customer service. This role directly impacts TikTok Shop’s growth in the Europe, Middle East and Africa region. Location: Dublin, Ireland. Responsibilities Consultative Partnership: Serve as a TikTok Shop Ads subject matter expert for both clients and internal teams, providing strategic guidance on product adoption, campaign strategy, and optimization to align marketing objectives with business outcomes. Merchant Activation & Incubation: Lead end-to-end engagement activities for TikTok Shop merchants, including prospecting, onboarding, project planning, troubleshooting, and supporting activation and incubation programs to ensure a strong start and sustainable growth. Campaign Management & Optimization: Oversee campaign setup, performance monitoring, and ongoing optimization; deliver actionable insights and recommendations to maximize ROI and client satisfaction. Revenue Growth: Drive and facilitate the adoption of Shop Ads as a primary solution for merchants scaling on TikTok Shop. Support the creation of integrated media plans and help steer account growth in both pre-sale and post-sale processes. Market & Product Expertise: Stay up-to-date on TikTok Shop product developments, market trends, vertical dynamics, and competitor activities to provide clients and teams with a holistic view of success strategies. Stakeholder Management: Build strong relationships with cross-functional teams, understanding their roles and collaborating to drive client success and revenue impact. Qualifications Minimum Qualifications: Approximately 3 years’ experience in advertising sales, business development, digital marketing, or eCommerce account management/client services. Proven ability to build strong relationships and trust with clients. Experience collaborating with cross-functional teams and managing multiple projects simultaneously. Excellent analytical, communication, and organizational skills. Fluency in French, as this candidate will be working on French-speaking markets. Preferred Qualifications: Self-driven and entrepreneurial, with a track record of achieving quantitative targets in fast-paced environments. Strong problem-solving skills, able to independently analyze situations and deliver client-focused solutions. Quick learner with a proactive mindset and eagerness to take initiative. About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product helps people authentically express themselves, discover and connect. We foster a global, diverse team and strive to do great things with great people. We value curiosity, humility, resilience, and an "Always Day 1" mindset to achieve meaningful breakthroughs for our users and the company. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and aim to reflect the communities we reach. #J-18808-Ljbffr
ADSEO Quality Assurance - Italian (9-Month Fixed-term Contract) Overview ADSEO Quality Assurance - Italian (9-Month Fixed-term Contract). Responsibilities Take ownership of the quality success of internal or external stakeholders, identify and clear blockers to high performance, and support the team in their drive for excellence. Take an active role in performance monitoring, and provide crucial reporting to relevant stakeholders, contributing to the success and growth of the teams. Work with cross-functional (XFN) teams to identify the needs of projects; be comfortable navigating ambiguous situations and set clear SMART goals for yourself and the teams. Identify and suggest process improvements; help to develop a best-practice methodology for the QA role. Deliver high performance standards across projects, independently or in collaboration with stakeholders, and develop a best-practice model for maintaining high performance. Facilitate regular calibration meetings with stakeholders to maintain knowledge and quality standards; provide feedback on implementation and execution. Work closely with the Policy POC to disseminate policy updates and knowledge to teams, and facilitate efficient and timely communication of policy questions among internal and external stakeholders. Perform daily audits and provide analysis of errors and feedback to respective teams. Compile and deliver regular performance data reports to SMEs and management as required. Conduct regular RCA escalations through the relevant process. Identify and assess areas for performance improvement across relevant markets; be solution-driven and proactive in delivering these solutions. Participate in or lead policy briefings to ensure changes are consistent with local cultural, socio-economic, geographical and political conditions. Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal. Be able and willing to support or backfill temporary gaps in market support. Support the internal onboarding team to develop onboarding training SOPs and materials, as well as ongoing legacy planning. Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills. Contribute to designing and implementing a training plan according to the timeline. Note: This position involves exposure to sensitive content, including vulgar content, violence, pornography, and fake news. Qualifications Minimum Qualifications Minimum 1-year QA or relevant experience in trust and safety or policy in a major tech or media company. Demonstrate a broad understanding of business needs, strategic thinking skills and the ability to make good decisions in complex situations. Familiar with the business logic of labeling and the upstream/downstream teams’ working modes. Fluent in Italian (required for communication with Italian markets); fluent in English (working language). Comfortable reporting to, or collaborating with, a broad range of cross-functional partners. A fast learner capable of thriving in a fast-paced environment. Preferred Qualifications Bachelor’s degree and above or equivalent work experience in a short video product/user industry. Experience in Content Moderation/Content Quality/Content Safety/Labeling is an advantage. Familiarity with Microsoft Office Suite (PowerPoint, Excel, Word). Familiarity with machine learning and content understanding. Strong presentation and communication skills. About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. We strive to do great things with great people, fostering curiosity, humility, and impact in a rapidly growing tech company. We value learning, teamwork, and a proactive mindset. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and strive to reflect the communities we reach. Trust & Safety TikTok recognises that keeping our platform safe can be rewarding and emotionally demanding for some. We provide wellbeing programs and emphasize a person-centered, well-being focused approach across the employee journey. Seniority level Associate Employment type Full-time Job function Quality Assurance Industries: Technology, Information and Internet We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Overview The Live Containment team is responsible for mitigating emerging platform risks among Livestreams through comprehensive containment strategies. This team works to quickly and thoroughly contain violative content, bridging the gap between immediate incident response and long-term policy or product solutions. They analyze trends, identify enforcement gaps, and implement strategic interventions to prevent the spread of harmful content. By working closely across Trust & Safety team teams, they help strengthen moderation and model systems for the most severe platform risks and improve platform safety. Responsibilities Conduct sweeps for violative content and trends across features to mitigate emerging risks Identify risk patterns and incentives for abuse, develop and implement tactical strategies and methods to detect and enforce risky content at scale; leveraging technical solutions such as SQL, Python, and machine learning. Partner with rapid response teams during crises and escalations, to ensure timely and thorough containment of high-risk content. Conduct root-cause-analyses to identify gaps in enforcement systems, and provide actionable insights and long-term recommendations. Operate with minimal guidance; assess and report on the effectiveness of mitigation strategies and workflows, iterating on strategies for continuous improvement. Balance precision and recall of strategies through a combination of manual, scaled, and automated review methods. Maintain documentation and insights sharing to support ongoing risk containment efforts Ensure adherence to content policies and regulatory requirements while balancing enforcement effectiveness Qualifications Minimum Qualifications: Bachelor's degree in Engineering, Computer Science, Mathematics, Statistics, Analytics, a related technical field, or equivalent practical experience. Strong analytical skills with the ability to identify patterns, trends, and enforcement gaps in content moderation. Excellent written and verbal communication skills, with the ability to present findings and recommendations clearly. Basic proficiency in SQL and spreadsheet software to manage large data sources. Familiarity with automation tools, AI-driven content moderation, or data analysis techniques. Familiarity with content policies, regulatory requirements, and platform integrity challenges. Comfortable working in fast-paced environments with evolving risks and priorities. Preferred Qualifications: Experience working in social media, tech platforms, or online content moderation at scale. Prior experience in incident management, crisis management, or risk mitigation strategies. Proficiency in Python, or other data analysis tools for investigating content patterns #J-18808-Ljbffr
Prioritization and Enforcement Analyst, EMEA - Trust & Safety Responsibilities Conduct sweeps for violative content and trends across features to mitigate emerging risks Identify patterns, trends, and gaps in content enforcement and implement mid-term mitigation solutions before passing insights to the Analysis & Prevention team for long-term recommendations Collaborate cross-functionally with policy, regional risk prevention, rapid response, product, and operations teams to implement containment strategies Partner with rapid response to contain high-risk content, ensuring timely and thorough mitigation of escalations and crises Develop and refine workflows for content containment, leveraging automation and manual review methods as needed Assess and report on the effectiveness of containment actions, iterating on strategies for continuous improvement Maintain documentation and insights sharing to support ongoing risk containment efforts Ensure adherence to content policies and regulatory requirements while balancing enforcement effectiveness Qualifications Minimum Qualifications 3-5 years of experience in content moderation, trust & safety, risk management, or a related field Strong analytical skills with the ability to identify patterns, trends, and enforcement gaps in content moderation Experience conducting content sweeps and working with enforcement tools to investigate and enforce violative content Demonstrated ability to work cross-functionally with policy, product, and operations teams Excellent written and verbal communication skills, with the ability to present findings and recommendations clearly Familiarity with content policies, regulatory requirements, and platform integrity challenges Comfortable working in fast-paced environments with evolving risks and priorities Preferred Qualifications Experience working in social media, tech platforms, or online content moderation at scale Knowledge of automation tools, AI-driven content moderation, or data analysis techniques Prior experience in incident management, crisis management, or risk mitigation strategies Proficiency in SQL, Python, or other data analysis tools for investigating content patterns #J-18808-Ljbffr
Global Privacy Counsel, Regulatory Investigations Global Privacy Counsel, Regulatory Investigations Get AI-powered advice on this job and more exclusive features. Responsibilities About the Team: The Global Privacy & Regulatory Affairs legal team manages and oversees privacy and regulatory matters and initiatives pertaining to TikTok's global operations. The team works cross-functionally with multiple stakeholders around the world. You will work in a fast-paced, challenging, and rewarding environment where your analytical, organizational, and interpersonal skills will play an impactful role in tackling some of the most complex, interesting, and cutting-edge issues at the intersection of privacy and technology. We are seeking highly motivated professionals to join our team. Responsibilities: - Managing regulatory inquiries, investigations and enforcement actions related to privacy, data protection, and related topics in the US and globally. - Handling all phases of a regulatory matter, including fact gathering and development, document review, witness preparation, preparing narrative responses, and engaging with regulators. - Proactively developing strategies to address regulatory risk and strengthen the company's regulatory position, including working with cross-functional stakeholders to come up with effective, creative solutions. - Working collaboratively with litigation, public policy, communications, and other teams on data privacy issues and initiatives. - Advising on incident response notifications. Qualifications Minimum Qualifications: - US, EU, or UK qualified lawyer in good standing in their jurisdiction - 5+ years of regulatory experience - Significant in-house or law firm experience advising on privacy, data protection or other government investigations and regulatory matters - Experience engaging with regulators and data protection authorities - Ability to quickly learn, adapt, and work collaboratively - Strong communication skills a must Preferred Qualifications: - Strong working knowledge of global privacy, data security and other related laws - Experience advising technology or social/entertainment platforms - Understanding of innovative technology and the technology product development process About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Legal Industries Technology, Information and Internet Referrals increase your chances of interviewing at TikTok by 2x Get notified about new Privacy Lawyer jobs in Dublin, County Dublin, Ireland . 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Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Safety Model Operations Quality Assurance - Danish 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Responsibilities Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community Our QA's will take ownership of the quality success of their internal or external stakeholders, identify and clear blockers to high performance, and be on hand to support their team in their drive for excellence. They will take an active role in performance monitoring, and provide crucial reporting to relevant stakeholders, leading to the success & growth of our teams. The successful candidate must be capable of working with XFN teams to identify the needs of their project. Be comfortable navigating ambiguous situations, and be able to set clear SMART goals for themselves & our teams. They must also be willing and able to take ownership of this role, identify & suggest process improvements, & help to develop a best practice methodology for the QA role. What will I be doing: Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects. Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution. Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between all internal & external stakeholders. Perform daily audits and provide analysis of errors and feedback to respective teams. Compile & deliver regular performance data reports to SME & management teams as required. Conduct regular RCA escalations through the relevant process. Identify and assess areas for performance improvement across relevant markets, and be solution driven and proactive in delivering these solutions. Participate in or lead policy briefings to ensure any changes are consistent and in line with local cultural, socio, geographical and political conditions. Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal. Be able & willing to support or backfill temporary gaps in market support. Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning. Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills. Design/help to design a training plan and implement it according to the timeline Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news. Qualifications Minimum Qualifications Minimum 1-year QA or relevant experience in trust and safety or policy in a major tech or media company. Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations. Familiar with the business logic of labeling and working mode of the upstream and downstream teams. Fluent in Danish is required as the role requires communication with Danish markets, fluent in English is also required as it is the working language. Comfortable reporting to, or collaborating with, a broad range of XFN partners. A fast learner who has the ability to embrace a fast-paced working environment. Preferred Qualifications Bachelor’s degree and above or equivalent working experience in a short video product user industry. Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage. Familiarity with Microsoft Office Suite (PPT / Excel / Word). Familiarity with machine learning and content understanding. Solid presentation skills, solid communication and interpersonal skills. About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. Trust & Safety TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. Seniority level Associate Employment type Full-time Job function General Business, Management, and Business Development Industries Technology, Information and Internet #J-18808-Ljbffr
Account Manager Graduate – SMB (Italian/Spanish) – 2026 Start (BS/MS) at TikTok Apply for this graduate role focused on supporting Small & Medium sized businesses across the EMEA region. Responsibilities Our team looks after SMB advertisers in a one-to-many structure with the goal of activating, nurturing and growing accounts in EMEA markets. You will look to establish and strengthen client relationships with a focus on driving revenue, advertiser education & satisfaction. As a graduate, you will gain opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Be results focused, grow revenue, educate and lead strategic conversations with SMB clients and agencies. Identify and create compelling sales propositions utilising internal and external data for clients in specific regions, industries or objectives that can be pitched en masse with minimal customization. Conduct thorough market research to identify new business opportunities and industry trends. Prospect, qualify, pitch and close new business opportunities for the TikTok Ads Platform. Onboard new clients onto the TikTok Ads Platform and set them up for long‑term success. Develop strategies for prospecting, activation, and early‑stage retention. Grow a deep understanding of TikTok's products, processes and tools. Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues. Work with small and medium clients to optimise and improve the performance of their TikTok campaigns and identify programmatic ways to do this at scale. Understand their business objectives and determine the right course of action with a view on helping them grow their business. Candidates must be able to commit to an onboarding date by the end of 2026. Please state your availability and graduation date clearly in your resume. Qualifications Minimum Qualifications: High oral and written fluency in English, and also Italian and/or Spanish is a must. Previous account management or sales experience – internships/placements and academic work experience counts! Passionate about TikTok marketing, and up for the challenge of building something from the bottom up. Critical thinking, analytical skills with an entrepreneurial and proactive mind‑set. Team working skills, ability to adapt to a fast‑paced, international work environment with a passion for making an impact. Strong attention to detail and a proven ability to balance priorities and meet deadlines. Preferred Qualifications: Final year or recent graduate. Experience working with revenue targets in a fast paced, client‑facing environment. Demonstrable experience or knowledge of the marketing/social media/advertising industry with a strong understanding of the digital advertising ecosystem; knowledge of the SMB landscape is a plus. By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. #J-18808-Ljbffr
Legal Policy Operations, Child Safety Specialist, EMEA - Trust & Safety As a Child Safety Operation Specialist within the Trust & Safety Team, you’ll be part of a global team that ensures the timely detection and removal of content across the broad spectrum of online child endangerment, such as child sexual abuse and exploitation. Through close partnerships with Legal, Policy, and Product & Process teams, you will manage global time-sensitive escalations, and child endangerment incidents to protect our online community. You will also work closely with internal teams to create and streamline business and operational processes, develop detailed documentation and process diagrams, and increase our overall operational efficiency to ensure our products are free of any violative content. The team is seeking a candidate with a strong work ethic, excellent judgment, exceptional partnering skills and a passion for protecting children. Note: This position will include reviewing content and drafting of SOPs for some materials that may be offensive or sensitive to some people. Responsibilities Demonstrate operational excellence on a team that evaluates risk, threats, and user safety in time-critical escalations. Be aware of and willing to operate in a work environment with sensitive content that includes child sexual abuse and exploitation, and other content that may be considered offensive or disturbing. Review user escalations related to the most vulnerable in our community. Review and assess inbound escalations from Law Enforcement and other teams. Execute instant decision-making while analyzing a variety of factors that include imminence of danger, sensitivities, and graphic content and coordinate with a number of internal and external partners including law enforcement in an attempt to ensure user’s safety. Availability to work on weekends on a rotational basis or a regular schedule of either Tuesday-Saturday or Sunday-Thursday. Qualifications Minimum Qualifications: 3+ years hands on experience from either an Investigative or Trust and Safety Analytical role, working on online abuse or similar related field of work Experience in reviewing or being exposed to sensitive content and a deep understanding of removal workflow calibrations and escalations management. Proven ability to analyze information to assess threat and risks, and problem solving skills. Proven ability to make important decisions independently and multi-task under pressure, responding quickly to changing situations in complex environments without compromising quality. Excellent communication skills and ability to adapt communication styles to suit different stakeholders, like cross-functional teams and law enforcement partners. Passionate about protecting children. Preferred qualifications: Experience with Crisis Management, Government Agencies or Law Enforcement would be advantageous. Knowledge of child safety policies and/or legislation. Experience with social media, analytical tools, and online research. Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role. Your resilience and commitment to self-care to manage the emotional demands of the role. About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. Trust & Safety TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. #J-18808-Ljbffr
