Overview Senior Devices & Portfolio Manager Here at Three, we’ve done things differently since day one. We’re a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a super-charged and rich learning environment. We want you to become the best version of yourself. In an evolving mobile technology landscape, this technology future-focused role presents a significant opportunity to enhance customer experience and market differentiation by optimising vendor strategies, commercial sourcing, and product go-to-market (GTM) execution. By leading vendor roadmap strategies and aligning product launches with trading, insights, supply chain, and commercial teams, this position will maximise Three Ireland’s leading position in the Irish market. With a deep understanding of the smartphone, broadband, and ecosystem landscape, the role will shape portfolio decisions in alignment with network and market trends. Engaging with key stakeholders, including marketing and technical teams, the opportunity lies in unlocking incremental commercial value, optimising product launches, and reinforcing the company’s market leadership offering the best value to customers. Join us as a Senior Devices & Portfolio Manager As the Senior Devices & Portfolio Manager in a dynamic ever changing mobile technology environment, you will drive a competitive and customer-focused device and future technology product portfolio across consumer and business segments for Three Ireland. This role is responsible for the creation of consumer and business product portfolios, in-depth knowledge of global technology trends, creation of vendor strategies to support Three Ireland’s customers focus and future direction. With deep knowledge of smartphones, broadband, AI and connected ecosystems, you will shape portfolio and ranging decisions based on market trends and customer needs. Own the strategic outlook, development and creation of Three Ireland product strategy and ranging for all hardware supporting consumer and business customers. Research, understand, educate the wider business on global trends in technology to support our customers. Present ranges to senior management to get buy-in. What else it involves Manage all product vendor relationships and lead vendor roadmap strategies and outlook for Three. Develop Three’s vendor strategy in association with the Senior Commercial Manager. Develop devices, broadband, products & technology portfolio ranging which will support Three’s strategic ambitions for consumer and business. Get buy-in from all stakeholders and sign off from senior management. Research and understand latest trends in technology e.g. AI, supporting ranging strategy and educating key stakeholders within the business to support strategy. Align portfolio decisions with company strategy, customer demographics, and market trends across smartphones, broadband, and ecosystems. Support product launches and go-to-markets in collaboration with trading, insights, supply chain, and wider business. Including product launches across all channels, including marketing support and performance tracking. Support product lifecycle execution, ensuring cross-functional alignment and resolving commercial issues across all channels. Work with Three’s insights team, Global CKIOD Team to build deep understanding of market trends, segmentation, pricing strategies, competitive landscape across networks and retailers. Maintain strong awareness of vendor and group strategies, aligning with network development plans to ensure relevant device support. Use commercial insight to identify growth opportunities, maximise ROI, and engage stakeholders on product features and technical requirements. Curate and manage a product portfolio that supports evolving customer segments and business growth. The skills we\'re looking for Experience in developing and executing technology ranges/portfolios for telecoms/or multiple. A person who has real passion for technology, mobile devices, consumer products and who is future focused. Excellent partnership management skills for internal and external facing stakeholders. Strong ability to translate hardware, service and technical features into customer benefits, system and service impacts. An effective communicator and collaborator who can present a clear strategic outlook for the business. In-depth knowledge of market and global insights and ability to extract key information to support ranging and product decisions. Adaptability to fast pace change of vendor partner roadmaps and ability to cascade effectively. Understanding EU & Local regulations and how these shape product portfolios. High level understanding & analysis of the companies\' technical requirements and how these correlates to product roadmap and implementation. Nice to Have: Technical, business or marketing degree or equivalent relevant experience. Proven leading relationship management & skills. Demonstrate market delivery of mobile device/technology products (or other consumer electronic products). Consistent proven ability to identify and adopt rational solutions and evaluations to highly emotive issues. A self-starter with a passion for technology and business. Benefits of Working at Three Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our Dublin Head office location (3 days per week office based). Competitive salary, annual performance bonus & pension contribution 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme Life assurance, phone & laptop, subsidized canteen Access to learning & development tools such as Free on-site parking You may think you know us, but we’re full of surprises. Be Phenomenal . Apply now at: https://www.three.ie/careers #Jobs At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! #Jobs If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email aoife.omeara@three.ie #J-18808-Ljbffr
A leading telecommunications provider in Dublin is seeking a Privacy Counsel to provide legal advice on GDPR compliance and manage data protection risks. The ideal candidate will have expertise in Irish and EU data protection law and strong project management skills. This role offers a competitive salary, flexible working options, and opportunities for professional growth, contributing to a dynamic team focused on data privacy and innovation. #J-18808-Ljbffr
A leading telecommunications company in Dublin is seeking a Finance Projects & Transformation Manager for a 12-month contract. This role involves providing strategic finance leadership across priority initiatives and ensuring alignment with financial objectives. The ideal candidate should have substantial experience in finance operations, excellent stakeholder management skills, and the ability to lead large-scale change programmes. This position also offers flexible working options and a competitive salary with various benefits. #J-18808-Ljbffr
A leading telecommunications provider in Ireland is seeking a Programme Manager to oversee the mobilisation of a new client. The role requires excellent programme management skills and the ability to coordinate multiple teams while ensuring smooth transitions. The ideal candidate should have prior experience in a similar role in the Telecoms industry, alongside strong communication and interpersonal skills. This position offers a flexible working model, competitive salary, and comprehensive benefits. #J-18808-Ljbffr
A leading telecommunications provider in Ireland is seeking a Retail Associate in Dundrum. You will deliver exceptional customer service and sell the company's products in a friendly manner. Ideal candidates should possess retail experience, excellent communication skills, and a flexible attitude regarding working hours. Enjoy competitive salary up to €35,000, along with various benefits including generous leave and a pension scheme. Join us to be part of a diverse team committed to achieving results and providing an outstanding customer experience. #J-18808-Ljbffr
Wholesale Fibre Product Manager Here at Three, we’ve done things differently since day one. We’re a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a super-charged and rich learning environment. We want you to become the best version of yourself. Join us as Wholesale Fibre Product Manager. This is a fantastic opportunity for a Wholesale Fibre Product Manager to make a real impact as part of the exciting, strategic and creative Roaming and Interconnect Squad, within the Wholesale Tribe. You will be responsible for supporting consumer and business teams in the delivery of FTTP and ensuring they have all the necessary capabilities and support to be successful in growing Three’s Fibre base. As the Wholesale Fibre Product Manager, you will play a crucial role in developing the Three FTTP portfolio of products that will be sold via our commercial sales channels. You will be responsible for managing our Wholesale Fibre supplier, analysing market trends, and collaborating with cross-functional teams to ensure we have the FTTP products that meet customer needs and achieve business objectives. What else it involves: Ownership of the commercial relationship with our Wholesale Fibre supplier. This includes owning the Fibre budget, managing target delivery, driving product and process improvements, ensuring OLAs/SLAs are adhered to and contract commitments are delivered against. Collaborate closely with Voice and Broadband Tribe, Retail Channel, B2B Tribe, Service Channel, Finance, Legal and Regulatory and other teams to align efforts and meet business goals. Track and analyse key performance metrics to measure the success of product performance and adjust strategies as needed to drive FTTP. Responsible for formulating annual budget, tracking performance and updating as part of business quarterly reforecasting process. This will involve collaboration with Voice and Broadband Tribe to agree forecasts. Represent Three Ireland within Industry Forums inputting Three requirements where required and ensuring the business are meeting regulatory requirements. Assist with month end reconciliations. Manage supplier contracts and ensuring that Three are receiving the most value for money for supply of services and all contract commitments are being delivered. As required provide support to other Wholesale/Business Projects. Responsible for putting the necessary alerts in place to trigger potential fraudulent and/or arbitrage activity and take corrective action as required. Maintain all Opex & Capex expenditure in line with budgets; raise, track and accept PO’s as part of managing department spend. The skills we’re looking for: The candidate must have strong commercial acumen, must have a clear understanding of profitability and the management of P&L, OPEX and CAPEX budgets. Technical acumen is important; the candidate must have a high level of competence and understanding of FTTP and VOB (Voice over Broadband) so they can effectively liaise with technical teams internally and externally as required. As the role requires management of a diverse range of internal stakeholders, external stakeholders and third-party suppliers, strong interpersonal and communication skills are essential. An understanding of the Wholesale Fibre Market and the regulatory environment. Experience of working in an Enterprise Agile environment will be an advantage and the candidate will work across Wholesale, Voice & Broadband and Business Tribes. Experience: Minimum of 5 years in telecommunications industry, experience of telecoms, fixed line, broadband. Experience in commercial/financial management and budget management. Experience in project management is beneficial. Educated to degree level or suitable equivalent experience. Benefits of Working at Three: Flexible working with our new Hybrid model, employees will enjoy more flexibility working from home and our office locations (2/3 days per week office based). Please see job description for the office location of this role. Competitive salary, annual performance bonus & pension contribution. 25 days holidays plus 2.5 company days. Annual Leave buy or sell (buy or sell up to 5 days AL each year). Healthcare Insurance through our flexible benefits programme. Life assurance, phone & laptop, subsidised canteen. Access to learning & development tools such as LinkedIn Learning. Free on-site parking. You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomena. Apply now at: https://www.three.ie/careers Three Ireland is proud to be an equal opportunities employer. If you do not ‘tick every box’ in the job description above, there are likely other valuable attributes and skills you have that would make you a great fit for the team. If you feel this role is for you, then please apply! We are committed to equal employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status, civil status or membership of the traveler community, and we want our teams to reflect this! If you require reasonable adjustments at interview, please let us know when scheduling your interview, or alternatively please email recruitment.support@three.ie #J-18808-Ljbffr
Programme Manager Here at Three, we’ve done things differently since day one. We’re a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a super-charged and rich learning environment. We want you to become the best version of yourself. Join us as a Programme Manager To support Three’s new client we have designed a bespoke service that meets the client requirements. This service is made up of 8 Pillars to be delivered as part of the mobilisation Programme. The Programme Manager will be responsible for managing and leading the mobilisation Programme. The aim of the Programme is to ensure all resources, third‑party suppliers and systems are in place and operational to meet the requirements contained in the client contract, ensuring smooth transition from contract award to service commencement. The role involves coordinating multiple teams within Three, third‑party suppliers and the client, agreeing timelines and milestones with each team for input into the Migration Programme Plan to deliver the 8 pillars. The Programme Manager will develop a migration plan which will identify the following for each Service: The Programme objectives. The programme scope. The resource profile in respect of each Three and our new client including any involvement from Three Project Leaders and any lead representatives within the client organisation. The Migration Milestone Dates and Acceptance Criteria. The deliverables required to be provided by Three in respect of each Service. This position requires excellent communication, influencing and programme management skills with the ability to interact across all levels of the Three, Third‑Party suppliers and the client organisation. The Programme Manager will conduct this delivery in a manner which avoids or causes minimal disruption to the client’s day-to-day business operations. 8 Pillars of the Mobilisation Programme Contract Management : A Contract Management Governance Framework ensures client satisfaction by uniting a dedicated team—including a Dedicated Account Relationship Manager, Service Delivery Manager, Onsite Technical Support Engineer, Finance Lead, and various support agents—under a strategic hierarchy to deliver a seamless, SLA‑aligned service experience through effective management practices and clear communication, roles, and responsibilities. Technical & Architectural Management : Through our Technical & Architectural Management Team we introduce our On‑site Technical Support and Solution Architect, who oversee the design, implementation, and continuous evolution of cutting‑edge mobile solutions that align perfectly with the Service Catalogue, 1‑2 Year Roadmap, New Mobile Service requirements, and the client’s operational needs. Managed Service Management : A bespoke Mobile Managed Service Delivery Model, supported by a dedicated Mobile Managed Service Desk and Team, features a ring‑fenced Service Desk for end‑user support, direct communication lines for your eHealth Mobility Team, a comprehensive Service Catalogue, ITIL‑aligned processes and procedures, regular performance reporting, service reviews, and a transition/change function to ensure continuous service alignment and improvement. Order, Fulfilment, & Inventory Management : Order, Fulfilment, and Inventory Management Process supported by our dedicated Mobile Managed Service Desk, leveraging an automated ordering system through our tailored Salesforce Service Portal and Configuration Hub to efficiently manage and track orders, ensuring the timely provision of devices, services, and equipment, maintaining accurate and transparent inventory records, and providing real‑time support for client End Users and RMAs. Finance Management : A dedicated Finance Lead interfaces with a billing and Operations Team, providing tailored contract and operations management billing, reporting and analytics services to the client, supporting the eHealth Mobility Team in ensuring accurate financial management, transparency, and optimised mobile spending through detailed usage reports, data analyses, and bespoke financial reporting. Project Management : A dedicated Projects Team within our Project Management Office (PMO) independently manages standard and large‑scale projects, distinct from the Mobile Managed Service, ensuring seamless transition and integration of services through a specialised team, transparent processes, robust governance, and continuous collaboration with the client’s Project Management Team. Service Mobilisation and Transition Management : A comprehensive Migration Plan mobilises the Mobile Managed Service and transitions approximately 15,000 end‑users within 16 months, supported by a Programme Manager and broader mobilisation Team. This guarantees minimal disruption and maximal efficiency in adopting new solutions. Knowledge Management : A suite of bespoke systems and tools, like the Salesforce Service Portal and the client’s Information Hub, automates and stores all service‑related finance, operational, and technical information. What else it involves Mobilisation Planning & Strategy: Develop and implement a cross‑functional mobilisation Programme Plan for seamless onboarding of the client’s base. Execute the plan from the effective date to deliver the milestones and meet the planned dates and acceptance criteria as set out with the client organisation. Work with the Pillar owners to identify the scope and requirements, challenges, and resources required for successful execution. Ensure process & system readiness with the client. Project Coordination: Ensure all project timelines, milestones are communicated, and deliverables tracked. Prepare and maintain project documentation, including plans, milestones status reports, and ongoing risk assessments. Team Leadership & Communication: Coordinate cross‑functional teams (with Three, Third‑party suppliers and the client) during the mobilisation phase. Chair Steering meetings with relevant stakeholders to present progress, identify project blockers and discuss and agree proposed solutions. Ensure proper communication flow across all involved teams, departments and client organisation. Resource Management: Agree and report on the allocation of resources, including personnel across different departments, system requirements, to meet project requirements. Risk Management & Compliance: Mitigate against identified risks and issues that will impact or may impact the delivery of the milestones, and track and report progress against the milestones in accordance with the reporting obligations specifically agreed with the client. Ensure that all activities follow Three and client’s company policies, governance standards, and regulatory requirements. Establish a joint governance structure with client’s teams and coordinate and manage working groups. Ensure alignment with client’s ways of working. Budget & Financial Management: Deliver to the mobilisation budgets and monitor spending to ensure financial targets are met. Provide regular cost analysis and financial reports to senior management. Performance Monitoring & Continuous Improvement: Monitor and evaluate the performance of the mobilisation plan. Communicate to all relevant stakeholders on mobilisation plan performance and any risks observed. Ensure information and reporting management systems align with client requirements. The skills we’re looking for Previous experience in a senior programme manager role within the Telecoms industry. Ability to work on own initiative. Proven track record in striving for continuous improvement and driving efficiencies, whilst maintaining high levels of customer satisfaction. Should have strong influencing & interpersonal skills, with the ability to foster and build relationships within the business and client organisation. Ability to own issues, drive these issues to meet completion targets. Demonstrate a complete customer centric approach. Excellent customer facing, presentation and communication skills. Ability to change & drive engagements from a multi‑product perspective, ranging from mobile, fixed, wireless leased lines, managed WAN, Unified Communications, and IoT. Knowledge of internal systems - Salesforce, CRM, Modems. Proven team player in working with peers to ensure delivery of optimal customer experience. Well organised and detail oriented. Strong desire to learn and work in a fast paced, changing environment. Full, clean driver licence required. Technical Skills Needed Advanced Excel reporting skills Advanced PowerPoint, Word and Visio Experience with Salesforce and Remedy Project Management – PRINCE or PMI desirable ITIL Foundation mandatory Benefits of Working at Three Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our Dublin head office location (3 days per week office based). Competitive salary, annual performance bonus & pension contribution. 25 days holidays plus 2 company days. Annual Leave buy or sell (buy or sell up to 5 days AL each year). Healthcare Insurance through our flexible benefits programme. Life assurance, phone & laptop, subsidised canteen. Access to learning & development tools. Free on‑site parking. Apply now at https://www.three.ie/careers#Jobs At Three, we are committed to equity, diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email aoife.omeara@three.ie #J-18808-Ljbffr
We’re looking to hire an Executive Assistant to provide high level administrative support to our Chief Customer Experience Officer & Chief Performance & Planning Officer . This Executive Assistant will be highly organized, detail-oriented, proactive, and capable of handling sensitive information with discretion. This role requires a strategic thinker who can manage multiple priorities while maintaining a high level of professionalism. It's safe to say that this role will be busy and include a wide variety of activities and will have responsibility for proactively managing complex diaries, managing inbox, correspondence etc. If you believe that you thrive in a high performance, fast paced and fun environment and can bring keen organizational and planning skills to the forefront....this may be the role for you. Please see role card for more detail. Executive Assistant .pdf You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomena . Apply now at: https://www.three.ie/careers Benefits Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our office locations -3 days per week office based). Please see job description for the office location of this role Competitive salary, annual performance bonus & pension contribution 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme Life assurance, phone & laptop, subsidized canteen Access to learning & development tools Free on-site parking Three Ireland is proud to be an equal opportunities employer. If you do not ‘tick every box’ in the job description above, there are likely other valuable attributes and skills you have that would make you a great fit for the team. If you feel this role is for you, then please apply! We are committed to equal employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status, civil status or membership of the traveler community, and we want our teams to reflect this! If you require reasonable adjustments at interview, please let us know when scheduling your interview, or alternatively please email recruitment.support@three.ie #J-18808-Ljbffr
Finance Projects & Transformation Manager Here at Three, we’ve done things differently since day one. We’re a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a super-charged and rich learning environment. We want you to become the best version of yourself. Join us as a Communications Manager (Maternity Leave Contract) Provide strategic finance leadership across all priority initiatives, programmes, and projects, ensuring alignment of financial objectives, integrated programme timelines, and a coherent cross-finance narrative. What else it involves: Lead end-to-end finance transformation initiatives across core processes to elevate operational effectiveness and strategic decision-making. Partner proactively with Programme Managers to anticipate, elevate, and resolve delivery risks and roadblocks, enabling timely, high-quality programme execution. Collaborate with IT and cross-functional business teams to design, implement, and optimise enterprise-grade solutions, ensuring they meet both strategic and operational finance requirements. Champion automation, advanced analytics, and digital finance capabilities, driving modernisation and enhancing insight, speed, and scalability across the finance function. Ensure that the Quarterly objective setting process correctly reflects the finance targets and considers both inbound and outbound dependencies in collaboration. Embed best-in-class planning, reporting, and forecasting frameworks, strengthening financial performance management and enabling robust, forward-looking decision support. Lead change management and stakeholder engagement activities to drive adoption of new processes, technologies, and agile ways of working, fostering a culture of continuous improvement. Deliver measurable improvements in efficiency, data quality, insight generation, and overall business value, ensuring programme outcomes translate into tangible organisational benefits. Establish a sustained programme of continuous business improvement, embedding it as a core capability within the finance function and ensuring long-term operational excellence. Act as a trusted advisor to the finance leadership team and senior business stakeholders, providing strategic guidance, constructive challenge, and insight to shape business direction. The Skills we are looking for: Substantial previous experience in influencing and operating at senior level in a large organisation. Strong background in finance operations and transformation, ideally in telecoms. Experience with ERP/EPM systems, Oracle preferably. Knowledge of automation tools and digital finance trends. Excellent stakeholder management and communication skills. Proven track record delivering large-scale change programmes. Self-motivated and comfortable with ambiguity, working independently and self-driven. Highly flexible with an appetite to take on a variety of activities. Proficient in financial budget management. Qualifications: Degree in Finance, Accounting, Business, or related field. Professional qualification (ACA, ACCA, CIMA, CPA). 7+ years’ relevant experience in finance transformation, or senior finance roles. Project management certification (PMP, Prince2, Agile) advantageous. Benefits of Working at Three Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our office locations (2/3 days per week office based). Please see job description for the office location of this role. Competitive salary, annual performance bonus & pension contribution. 25 days holidays plus 2.5 company days. Annual Leave buy or sell (buy or sell up to 5 days AL each year). Healthcare Insurance through our flexible benefits programme. Life assurance, phone & laptop, subsidised canteen. Access to learning & development tools such as LinkedIn Learning. Free on-site parking. You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomena . Apply now at: https://www.three.ie/careers Three Ireland is proud to be an equal opportunities employer. If you do not ‘tick every box’ in the job description above, there are likely other valuable attributes and skills you have that would make you a great fit for the team. If you feel this role is for you, then please apply! We are committed to equal employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status, civil status or membership of the traveller community, and we want our teams to reflect this! If you require reasonable adjustments at interview, please let us know when scheduling your interview, or alternatively please email recruitment.support@three.ie #J-18808-Ljbffr
Overview Retail Associate - Dundrum Permanent Full Time role (37.5 hours per week) Sales associates at Three are motivated and personable with a real passion for customers and a desire to achieve business results. Our Sales Associates push the boundaries to deliver the best experience possible for our customers, while working with our direct and wider team to drive sales and exceed sales targets. At Three, our values are important to us and define who we are. These values help us to develop a culture of empowerment, ownership and achievement. What it involves You will deliver excellent customer service living our value "We focus on the customer". You will have the ability to read customers to better understand interactions and to match their needs to Three's products and services Take ownership of customer issues, taking care of them in a patient and professional manner until resolve Promote customer self-service with a show rather than do attitude, and through the My3 app Responsibilities Sell Three's products and services to our customer in an approachable, personable manner Be aware of your individual and store targets, and have an understanding of what has been achieved MTD through the 3Achieve app Carefully listen to each customer's needs and offer appropriate options that meet or exceed their expectations Keep a motivated and positive attitude when closing sales, while also promoting our smaller products and services through cross-selling and upselling Teamworking Work alongside colleagues in your team to support, motivate and encourage each other to succeed and achieve targets Work closely with your colleagues to ensure you have adapted the correct sales technique whilst celebrating success within your team Liaise with the wider business such as; customer care, the business team, and the credit approval team to provide prompt solutions to our customers Initiative Keep up to date with industry trends and competitor activity to ensure you can demonstrate to customers why they should choose Three Continuously looking for improvements in processes or services, and have the confidence to put forward these recommendations Be open to seek extra responsibilities in the role, such as cash management, mentoring, and back office admin Appreciation Ensure store standards are met by replenishing stock, re-organising displays, and maintaining the cleanliness and positive reputation of the store Have an appreciation for Data Protection policies and ensure all administration is carefully completed and filed in the correct manner Demonstrate responsibility for RLP policies and processes to show support for your store manager during store audits The skills we look for Previous experience in a retail, sales, or customer-service based role Flexibility around working hours, including evenings and weekends Keen interest in technology and a desire to learn with excellent communication skills Confident and sociable teammate with ability to work towards individual and team goals Self-motivated, patient, and personable individual Strong attention to detail and good negotiating skills What we offer Competitive salary and Commission/Reward structure - earn up to €35,000 including OTE 25 days annual leave each year Smartphone with a generous employee plan Benefits contribution paid monthly to use towards healthcare etc Employer matching pension scheme of up to 5% Life Assurance and Salary Protection Plan from day one Access to learning and development tools There’s a lot more to us than meets the eye. You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: https://www.three.ie/careers At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email aoife.omeara@three.ie #J-18808-Ljbffr
