Development Partner (Maternity Cover) Development Partner Never has there been a more exciting time to join a team of open, honest and passionate employees Three is forward thinking, you can't stagnate in this job, and you'll be part of a charming bunch of people that will become lifelong friends. There's an energy here that's infectious; we defy convention and we're always looking at ways to shake up the industry and to surprise and delight our customers. You can be yourself here, and you'll get to build strong relationships with colleagues across the business. Join us a Development Partner ( 12 months FTC) - Role can be Dublin or Limerick based This role is a Development Partner for Three. Whilst the role has a business partnering focus, you will also be skilled at designing and delivering solutions across a range of topics and audiences. This role will partner with designated business areas to identify development opportunities aligned with strategic objectives and design tailored development journeys. The role will also bring learning expertise to key initiatives focused on introducing new products and services to the market. Where other Development Partners hold this relationship with other stakeholders across the business, you will be called on to develop and deploy solutions in other parts of the business too, as we are a multi-disciplinary team. You are curious, creative, influential and collaborative. There isn't a problem you aren't willing to solve and you like to get things done. What else it involves Be responsible for the identification, design, development, and project management of a broad range of People Development initiatives within channels to enable the effective delivery of business outcomes. Can develop a diverse, engaging range of learning, using different tools, methods and platforms, including instructor-led training and digital learning. Provide proactive support and expertise to leaders and their teams. Develop unique and complex programmes as required. Work with key stakeholders to drive the impact of people development initiatives and ensure effective delivery of business goals. Advise on, develop, and implement People Development initiatives through channels to support the company vision and business/people strategy Monitor, evaluate and measure key development interventions Drive improvement and insights through data and metrics Proactively identify opportunities to influence the achievement of organisational goals Explore external best practice learning, introduce new thinking, and support growth and change across the organisation Manage the delivery of programmes and projects end to end, collaborating with business and other stakeholders as required The experience and skills we're looking for Expertise in applying adult learning theory and a design process to discovering, developing and delivering exceptional learning and development experiences. Ability to create learning and development interventions that cut across digital, face-to-face, remote training and blended programme design. Excellent interpersonal skills: networking, negotiation, influencing, collaborating, presentation, written communications. Demonstrated ability to engage people at all levels. Excellent stakeholder management skills with demonstrated ability to influence and manage multiple stakeholders. Have proven results of impactful delivery in the People Development space. Proven experience and capability to project manage, direct, and implement a wide range of People Development programmes using a structured approach. Have prior experience in introducing new products and services to the market. Experience working with Canva, Articulate Rise, Storyline highly desirable Experience in content creation, visual, audio, video highly desirable. Benefits of Working at Three Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our office location (office based 3 days per week) please see the Job Description for the specific office location of this role. Competitive salary, annual performance bonus & pension contribution 25 days holidays plus 2 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme Life assurance, phone & laptop, subsidized canteen Access to learning & development tools Free on-site parking There's a lot more to us than meets the eye. You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: #Jobs At Three, we are committed to diversity and inclusion. As Ireland's largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not 'tick every box' in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email Apply now at Three, a Phenomenal career awaits!
Join to apply for the Commercial Product Manager - Messaging & Verification role at Three Ireland Join to apply for the Commercial Product Manager - Messaging & Verification role at Three Ireland Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Three Ireland Talent Specialist, delivering excellence through data driven results and bespoke market insights. Here at Three, we’ve done things differently since day one. We’re a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a super-charged and rich learning environment. We want you to become the best version of yourself. Join us as a Manager: Commercial Product Manager - Messaging & Verification Three is Ireland’s fastest-growing mobile network, designed to meet the demands of a data-rich, always-connected world. Our network supports advanced voice, messaging, and data services – and we're continually innovating to deliver more value to our customers and partners. As part of the Wholesale team, this role offers a unique opportunity to shape the next generation of messaging and verification services in a future-driven, collaborative environment. We are seeking a results-driven individual to own and grow Three Ireland’s Messaging & Identity Solutions portfolio. This role is responsible for accelerating revenue growth and market share across A2P SMS, RCS, Premium Rate SMS, Virtual Mobile Numbers, and Mobile Verification services. You will be responsible for P&L ownership, and product positioning, while also forge high-value partnerships and ensuring compliance in a regulated industry. With a blend of strategic vision and hands-on execution, you’ll drive profitable growth and innovation in one of telecom’s continuous evolving sectors. What else it involves: P&L Accountability – Manage budgets, forecasts, and reporting to deliver sustained commercial performance. Partnership Development – Build and deepen strategic relationships with operators, aggregators, and enterprise partners to unlock new growth opportunities. Own the end-to-end product lifecycle, ensuring each service is competitively positioned and operationally optimised. Market Intelligence – Leverage competitor analysis, customer insights, and industry trends to shape product enhancements and identify emerging opportunities. Operational Excellence – deliver best in class operational service for our portfolio channel partners. Regulatory Compliance – Guarantee adherence to local regulation (GDPR, ComReg) Cross-Functional Collaboration – Partner with technical, regulatory, and commercial teams to deliver cohesive, market-ready solutions. The Skills we are looking for: 3+ years in commercial product management, partner management ideally in telecoms. Strong track record in revenue growth, margin optimisation, and market expansion. Proven expertise in strategic account management. Solid understanding of messaging protocols, telecom infrastructure, and mobile verification technologies. Commercial mindset with excellent analytical, communication, and influencing skills. Strategic thinker with a bias for action in a fast-paced, regulated environment. Ideal Candidate Brings both commercial and technical credibility in the telecom/messaging domain. Thrives on building partnerships that deliver mutual value. Entrepreneurial mindset with a passion for innovation in communications and identity. Demonstrated success in scaling B2B or wholesale services. Benefits of Working at Three Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our Head Office in Dublin (3 days per week office based) Competitive salary, annual performance bonus & pension contribution 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme Life assurance, phone & laptop, subsidized canteen Access to learning & development tools such as LinkedIn Learning Free on-site parking There’s a lot more to us than meets the eye. You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal . Apply now at: https:/ /www.three.ie/careers #Jobs At Three, we are committed to equity, diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email aoife.omeara@three.ie Apply now at Three, a Phenomenal career awaits! Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Product Management Industries Telecommunications Referrals increase your chances of interviewing at Three Ireland by 2x Get notified about new Commercial Product Manager jobs in Dublin, County Dublin, Ireland . 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Store Manager - East Munster Region Permanent, Full Time role (37.5 hours per week). Munster South-East Region At Three we're used to going beyond expectations to better connect our customers If that sounds like you, join us, and Be Phenomenal. Our Retail teams play a critical part in our enhanced store experience. Never has there been a more exciting time to join a team of open, honest and passionate employees. Three is forward thinking, you can't stagnate in this job, and you'll be part of a charming bunch of people that will become lifelong friends. There's an energy here that's infectious; we defy convention and we're always looking at ways to shake up the industry and to surprise and delight our customers. You can be yourself here, and you'll get to build strong relationships with customers and colleagues alike. Join us as as a Retail Store Manager You will own overall performance and running of their store. Our managers motivate and consistently deliver targets. You will foster an environment of collaboration, inclusivity, and empowerment. Drive a culture of continuous improvement for self and team. We want you to be your best and your team to be the best they can be. Our managers don't just manage stores they seek out opportunities to work on projects and collaborating with different teams in our business. Coach the best customer experience in store. We're obsessed with and excited by the opportunity to WOW every guest that comes to our stores. Our managers pioneer a connected life and lead their teams to helping our guests discover lifestyle solutions that enhance their lives. Our managers support change, directing and coaching their teams in an ever-changing world and workplace Be responsible for KPIs for store and teams in areas such as sale, stock, audit, and security and deliver operational targets making sure store is fit to trade. Responsible for all RLP policies and processes for store audits What else will the role involve? You will make customers feel phenomenal by Taking ownership of customer issues, using your problem-solving skills to take care of them in a patient and professional manner until resolve Promote customer self-service with a 'show' rather than 'do' attitude, and through the My3 app. Embody a better connect life in person and engage with customers to tell a story about our product range, not just a tech spec You will be responsible for driving sales Motivating your team to exceed targets, through coaching and supporting. Maintaining an expert-level knowledge of all products in the range attend trainings and keep current with product research and FAQs Engage with our customers to match them to the appropriate products and services in an approachable, personable manner Keep a motivated and positive attitude when closing sales, while also promoting our smaller products and services through cross-selling and upselling You will go beyond the expected Support your team and manager Taking part in projects that support our people and customer experience/journey Keep up to date with industry trends and market activity to ensure you can demonstrate to customers why they should choose Three Continuously looking for improvements in processes or services, and have the confidence to put forward these recommendations We appreciate each other by Coaching and supporting your team in an engaging way Ensure store standards are met by replenishing stock, reorganising displays in line with planograms, and maintaining the cleanliness and positive reputation of the store Have an appreciation and understanding for Data Protection policies and ensure all administration is carefully completed and filed in the correct manner Demonstrate responsibility for RLP (retail loss prevention) policies and processes to show support for your store manager during store audits Skills and experience we're looking for Strong experience working in retail and managing store teams. Proven success in achieving targets and goals. Excellent interpersonal and communication skills. Have experience managing team in a customer facing/service position. Have excellent knowledge of MS Office. You will thrive on targets, goals and targets and pushing yourself and your team. Hitting 100% isn't enough, you aim higher than that. Passionate and obsessed about giving our Guests an outstanding experience in store. Managed inventory and controlled budgets demonstrating sound financial management and delivery. You will work with teams to support, motivate, and encourage each other for continuous improvement and achieving goals. You do the right thing and always ensuring your team adheres to policies and procedures. Comfortable managing a team in a changing fast paced environment moving Coaching and mentoring teams and colleagues comes naturally to you. What we offer Our Store Managers can earn upwards of €50,000 annually through a generous salary combined with our commission structure 25 days leave each year Smartphone with employee plan. Benefits contribution paid monthly to use towards healthcare etc Employer matching pension scheme of up to 5% Life Assurance and Salary Protection Plan from day one Access to learning and development tools There's a lot more to us than meets the eye. You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: #Jobs At Three, we are committed to diversity and inclusion. As Ireland's largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not 'tick every box' in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email Apply now at Three, a Phenomenal career awaits!
Here at Three, we've done things differently since day one. We're a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a super-charged and rich learning environment. We want you to become the best version of yourself. Join us as a Consumer Propositions Manager - Innovation As Propositions Manager, you will own the end-to-end design, development and launch of new consumer propositions, from early insight through to in-life handover. You will use innovation methods such as design thinking and lean startup to uncover customer needs, and pair this with commercial and governance discipline to bring bold ideas to market. You will work as part of agile cross-functional squads, collaborating with colleagues from Commercial, Finance, Technology, Digital, Retail and Legal to turn ideas into reality. Acting as the central point of contact for new propositions, you will keep teams aligned and ensure what we launch is customer-led, commercially viable and operationally seamless. What else it involves: Look for inspiration as you input into the NPD roadmap that will differentiate Three Ireland in the market across mobile and non-mobile products Lead the design, testing and launch of new consumer propositions Apply design thinking, service design and lean startup methods to uncover needs, test quickly and co-create solutions Design and run experiments, pilots and customer testing to validate ideas and de-risk new propositions before scaling. Use agile ways of working to iterate and deliver at pace while ensuring compliance with contractual and regulatory obligations Staying close to the competition and understand their customer offer and recommend how we best respond to create a point of difference. Build strong business cases, secure senior stakeholder approvals and define requirements across digital, retail, technology and finance Ensure robust governance by chairing forums, embedding reporting frameworks and tracking progress and impact Own escalation management, resolving issues and risks across Consumer, Retail, Digital, Finance, Technology and Legal functions Translate insights into customer journeys and service blueprints that align people, processes and technology Guide product catalogue inputs, business rules and readiness activities for each launch Shape marketing positioning, naming and go-to-market plans in collaboration with brand and commercial teams Take full accountability for each proposition until successful handover to the in-life commercial team The Skills we are looking for: Proven experience in proposition, product or service design in a fast-paced consumer industry Strong customer focus with ability to translate insights into differentiated propositions Hands-on experience with innovation frameworks such as design thinking, lean startup, design sprints and service design Comfort running experiments and prototypes to validate ideas early and reduce risk Ability to gather and interpret customer insights, market trends and data analytics to inform decisions Strong commercial acumen with experience in business case development, pricing and partnerships Experience working in agile cross-functional squads Excellent communication and storytelling skills to inspire and influence Organised and pragmatic, with the ability to manage governance, compliance and regulatory considerations alongside innovation A collaborative leader who can coach teams, facilitate co-creation and champion an innovation mindset Experience shaping product positioning, naming and go-to-market messaging Experience in telco is an advantage but not essential Benefits of Working at Three Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our Head Office in Dublin (3 days per week office based) Competitive salary, annual performance bonus & pension contribution 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme Life assurance, phone & laptop, subsidized canteen Access to learning & development tools such as LinkedIn Learning Free on-site parking There's a lot more to us than meets the eye. You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: #Jobs At Three, we are committed to equity, diversity and inclusion. As Ireland's largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not 'tick every box' in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email Apply now at Three, a Phenomenal career awaits!
Here at Three, we've done things differently since day one. We're a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a super-charged and rich learning environment. We want you to become the best version of yourself. Join us as a Manager: Commercial Product Manager - Messaging & Verification Three is Ireland's fastest-growing mobile network, designed to meet the demands of a data-rich, always-connected world. Our network supports advanced voice, messaging, and data services - and we're continually innovating to deliver more value to our customers and partners. As part of the Wholesale team, this role offers a unique opportunity to shape the next generation of messaging and verification services in a future-driven, collaborative environment. We are seeking a results-driven individual to own and grow Three Ireland's Messaging & Identity Solutions portfolio. This role is responsible for accelerating revenue growth and market share across A2P SMS, RCS, Premium Rate SMS, Virtual Mobile Numbers, and Mobile Verification services. You will be responsible for P&L ownership, and product positioning, while also forge high-value partnerships and ensuring compliance in a regulated industry. With a blend of strategic vision and hands-on execution, you'll drive profitable growth and innovation in one of telecom's continuous evolving sectors. What else it involves: P&L Accountability - Manage budgets, forecasts, and reporting to deliver sustained commercial performance. Partnership Development - Build and deepen strategic relationships with operators, aggregators, and enterprise partners to unlock new growth opportunities. Own the end-to-end product lifecycle, ensuring each service is competitively positioned and operationally optimised. Market Intelligence - Leverage competitor analysis, customer insights, and industry trends to shape product enhancements and identify emerging opportunities. Operational Excellence - deliver best in class operational service for our portfolio channel partners. Regulatory Compliance - Guarantee adherence to local regulation (GDPR, ComReg) Cross-Functional Collaboration - Partner with technical, regulatory, and commercial teams to deliver cohesive, market-ready solutions. The Skills we are looking for: 3+ years in commercial product management, partner management ideally in telecoms. Strong track record in revenue growth, margin optimisation, and market expansion. Proven expertise in strategic account management. Solid understanding of messaging protocols, telecom infrastructure, and mobile verification technologies. Commercial mindset with excellent analytical, communication, and influencing skills. Strategic thinker with a bias for action in a fast-paced, regulated environment. Ideal Candidate Brings both commercial and technical credibility in the telecom/messaging domain. Thrives on building partnerships that deliver mutual value. Entrepreneurial mindset with a passion for innovation in communications and identity. Demonstrated success in scaling B2B or wholesale services. Benefits of Working at Three Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our Head Office in Dublin (3 days per week office based) Competitive salary, annual performance bonus & pension contribution 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme Life assurance, phone & laptop, subsidized canteen Access to learning & development tools such as LinkedIn Learning Free on-site parking There's a lot more to us than meets the eye. You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: https:/ / #Jobs At Three, we are committed to equity, diversity and inclusion. As Ireland's largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not 'tick every box' in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email Apply now at Three, a Phenomenal career awaits!
Head of 48 - Tribe Lead (Senior Leadership Role) Join to apply for the Head of 48 - Tribe Lead (Senior Leadership Role) role at Three Ireland Head of 48 - Tribe Lead (Senior Leadership Role) 3 days ago Be among the first 25 applicants Join to apply for the Head of 48 - Tribe Lead (Senior Leadership Role) role at Three Ireland Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Three Ireland Talent Specialist, delivering excellence through data driven results and bespoke market insights. Head of 48 - Trible Lead(Senior Leadership Role) 48 , part of the Three Ireland portfolio, is a high-growth, digital-first mobile brand committed to offering exceptional value to Irish consumers. As one of the fastest-growing segments in the telecoms market, this is a rare opportunity to lead and shape a dynamic, future-facing brand This is a unique and impactful leadership opportunity to drive the strategic direction, commercial performance, and growth of 48. As Head of 48, you will take full accountability for the brand’s performance, leading cross-functional teams to deliver outstanding digital experiences, innovative propositions, and compelling campaigns. This role requires a blend of visionary leadership and hands-on execution. You’ll manage the P&L, own the commercial roadmap, and inspire high-performing teams to deliver results in a highly competitive market. It’s ideal for a senior leader who combines strategic foresight with operational excellence, and who is passionate about delivering exceptional customer outcomes in a digital-only environment. We’re looking for a leader who thrives on challenges, loves big ideas, and knows how to turn them into actionable plans. You’ll shape strategy, drive momentum, and bring people together to deliver results that set new standards in our industry. If you’re ready to step up, own it, and make your mark, this is the opportunity you’ve been waiting for. The Skills we are looking for: Proven experience leading and scaling a digital-first brand. Minimum 5 years of people leadership experience, with a track record of developing and empowering teams. Strong cross-functional leadership, ideally in commercial, product, or digital roles. High-level understanding of emerging digital and mobile technology trends. Demonstrated passion for customer experience and user-centric thinking. Strong commercial acumen with a history of delivering against KPIs and improving profitability. Strategic planning capability with measurable impact. Results-oriented with creative problem-solving ability Leadership and Interpersonal Skills Collaborative, empowering leadership style with a passion for developing talent. Strong customer focus and a commitment to delivering value. Inclusive and supportive team player who thrives on achieving collective success. Exceptional interpersonal and influencing skills, with the ability to engage stakeholders at all levels. Change advocate with a mindset of continuous improvement. Strategic thinker with strong analytical and planning skills. Entrepreneurial mindset with a focus on innovation and growth. Self-driven, resilient, and adaptable. Please see below PDF to review the Role Card. Tribe Lead Role Card Three Ireland.pdf Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Management Industries Telecommunications Referrals increase your chances of interviewing at Three Ireland by 2x Sign in to set job alerts for “Head Lead” roles. 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Join to apply for the Ecommerce Product Manager role at Three Ireland Join to apply for the Ecommerce Product Manager role at Three Ireland Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Three Ireland Talent Specialist, delivering excellence through data driven results and bespoke market insights. Join us as an eCommerce Product Manager Have you always dreamed of “making a difference?”. Do you get goosebumps when you see an initiative you have been involved quantifiably improve the bottom line? Are you passionate about the Customer, Journey Design, Data and Product Optimisation? If the answer to these questions is “yes” then we need you. The eCommerce Product Manager will be responsible for overseeing the optimisation, continuous improvement and monitoring of www.three.ie and associated assets towards the achievement of our Channel Strategy. This role requires a strategic thinker with a strong understanding of e-commerce trends, customer behaviour, and digital product management. The ideal candidate will work cross-functionally with various teams to ensure the successful implementation and optimisation of our product strategies in an Enterprise Agile model. What else it involves: Product Strategy and Vision: Develop and execute the e-commerce product strategy aligned with company goals. Conduct market research to identify trends, customer needs, and competitive analysis. Manage the relationship with 3rd Party Product vendors including affiliates to ensure KPI's are met. Drive measurable customer and business value by identifying, prioritizing, and delivering impactful product enhancements across digital commerce platforms. Product Development: Lead the end-to-end ecommerce product development process from ideation to launch. Work closely with UX/UI designers and journey teams to create user-friendly and visually appealing product pages. Collaborate with developers to ensure seamless integration and functionality of new products. Project Management: Manage product development timelines and ensure projects are delivered on time and within budget. Coordinate with marketing, sales, and customer service teams to support product launches and campaigns from a technical perspective. Monitor and report on the performance of digital products, using data to drive improvements. Customer Experience : Work with the Human Centred Design team to identify journey enhancements and overall shop experience. Implement A/B testing and other methods to continually improve product offerings. Gather and analyse customer feedback to inform product enhancements. Data Analysis and Reporting : Utilise analytics tools to track product performance, sales, and customer engagement. Generate reports and insights to guide decision-making and strategy adjustments at all levels in the organisation. Monitor key performance indicators (KPIs) and metrics to measure success. Affiliates and Partnerships : Optimise current affiliate partnerships to drive conversion, taking a Digital First approach. Monitor and report on affiliate performance. Identify new profitable partnerships, onboard with key stakeholders across the business. Marketplace : Play an active role in the achievement of our Channel goals through the Marketplace programme. Act as a SME to inform decision making that ensures achievement of the Vision. Support in the development and innovation of products and proposition to create a step change in online commercial performance. The skills we are looking for: Exceptional communication skills including PowerPoint, the ability to form packs and adapt to differing levels of stakeholder seniority. Strong Commercial acumen and the ability to tie back action to margin improvement. Workshop facilitation skills and the ability to bring the organisation “on the journey”. Exceptional stakeholder management skills, the ability to communicate at all levels within an organisation including the board. A thought leader within the space and a passion for execution. Strong commercial awareness, understanding of market trends. Passionate about learning with an understanding of Jobs to be Done, Consumer Psychology and best practice customer journey’s/funnel effectiveness a plus. Project Management Expertise, ideally in an Agile environment and the capacity to “get it done”. Exceptional data analysis skills and proficiency in Adobe Analytics. Excellent strategic planning and business analysis skills, familiarisation with JIRA, MIRO, A/b Testing and GenAI technology advantageous. Relevant qualifications in a Digital discipline, Consumer Phycology, eCommerce or a related field is preferred. Proven experience in commercial analysis, web analytics, strategic planning, and commercial roles would be ideal. This role is ideal for a dedicated, dynamic and highly motivated individual with a unique blend of technical and business skills, who is vocational in driving commercial performance. Benefits of Working at Three Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our office location (3 days per week office based) Competitive salary, annual performance bonus & pension contribution Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme Access to learning & development tools such as LinkedIn Learning Free on-site parking There’s a lot more to us than meets the eye. You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: https://www.three.ie/careers #Jobs #Three Ireland #BePhenomenal Three Ireland is proud to be an equal opportunities employer. If you do not ‘tick every box’ in the job description above, there are likely other valuable attributes and skills you have that would make you a great fit for the team. If you feel this role is for you, then please apply! We are committed to equal employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status, civil status or membership of the traveller community, and we want our teams to reflect this! If you require interview reasonable adjustments, please let us know when scheduling your interview, or alternatively please email recruitment.support@three.ie Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Product Management Industries Telecommunications Referrals increase your chances of interviewing at Three Ireland by 2x Sign in to set job alerts for “Ecommerce Product Manager” roles. 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Channel Performance and Planning Manager Here at Three, we've done things differently since day one. We're a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a super-charged and rich learning environment. We want you to become the best version of yourself. Join us as a Channel Performance and Planning Manager This key role, reporting into the Head of Sales and has overall accountability for the providing a consolidated commercial roadmap for the Three brand covering: Consumer segments and Channel plans by period that support the delivery of the Three brand CEX, Brand and EBIT targets. You will be responsible for planning, tracking, prioritising and performance managing to plan to ensure the delivery of our sales volume targets on an ongoing basis. You will achieve this by advising on channel volume split and trading stack up/prioritisation, identifying Retail and Indirect consumer requirements Is and making recommendations on omni-channel sales strategy. You will act as go to expert within the Commercial Organisation of Three Ireland on all aspects of channel performance and planning. You will play a key role in in developing a winning commercial organisation that delivers our company goals and sustained performance. Oversee the evaluation of performance against targets, provide the business with recommendations for improvement, lead cross-functional teams to deliver those improvements, and ratify all channel performance initiatives. What else it involves Managing and enabling collaboration between channels, consumer and marketing teams to develop detailed channel trading plans that are communicated and understood by all key internal stakeholders. Managing the cross channel budget setting process Co-ordination and management of cross channel sales plans including Cross-channel sales volume reporting, Channel reporting and indirect volume/revenue performance reporting. Ad-hoc management information required by Channels. Working cross functionally to develop and manage a multichannel sales strategy (including a 5 year plan). Activities include (but are not limited to): Lead on creation/evaluation of and consolidated commercial plan that delivers on acquired, retained and in life cross margin goals. Lead cross functional groups to ensure excellent execution on our commercial and channel plans. Provide direction, contract and hold to account channel owners to deliver overall input expectation. Lead on creation/evaluation of and consolidated channel plans that deliver on margin, costs to acquire, retain and serve, distribution mix and customer experience. Support the channels with insight and direction which enables them to implement an impactful performance framework that delivers our Three Brand Commercial and CEX goals. Create sustainable systems and frameworks to drive continuous, fast paced performance improvement based on insight provided by service owners Skills, Experience and Qualifications Proven management experience within a similar commercial position. Solid experience of working in fast paced, dynamic and changig environments. Experience in a Mobile Network Operator environment. Solid management information experience within a Sales environment. This role requires a strategic thinker with the ability to convert strategy into operational execution. Exceptional interpersonal, networking, negotiation, influencing, and communication skills are essential with evidence of a proactive approach and creditable outcomes. Ability to demonstrate a drive for results within a pressurised environment to strict timelines. Appreciation of the customer, their needs and how to meet them. Strong Commercial Acumen. Able to galvanise others behind a vision, set clear direction, build, develop, and motivate a high performing team. Excellent decision making and prioritisation capabilities. High level stakeholder management. Benefits of Working at Three Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our Dublin Head office location (3 days per week office based) Competitive salary, annual performance bonus & pension contribution 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme Life assurance, phone & laptop, subsidized canteen Access to learning & development tools Free on-site parking You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: #Jobs At Three, we are committed to diversity and inclusion. As Ireland's largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not 'tick every box' in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! #Jobs If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email Apply now at Three, a Phenomenal career awaits!
Head of 48 - Trible Lead(Senior Leadership Role) 48, part of the Three Ireland portfolio, is a high-growth, digital-first mobile brand committed to offering exceptional value to Irish consumers. As one of the fastest-growing segments in the telecoms market, this is a rare opportunity to lead and shape a dynamic, future-facing brand This is a unique and impactful leadership opportunity to drive the strategic direction, commercial performance, and growth of 48. As Head of 48, you will take full accountability for the brand's performance, leading cross-functional teams to deliver outstanding digital experiences, innovative propositions, and compelling campaigns. This role requires a blend of visionary leadership and hands-on execution. You'll manage the P&L, own the commercial roadmap, and inspire high-performing teams to deliver results in a highly competitive market. It's ideal for a senior leader who combines strategic foresight with operational excellence, and who is passionate about delivering exceptional customer outcomes in a digital-only environment. We're looking for a leader who thrives on challenges, loves big ideas, and knows how to turn them into actionable plans. You'll shape strategy, drive momentum, and bring people together to deliver results that set new standards in our industry. If you're ready to step up, own it, and make your mark, this is the opportunity you've been waiting for. The Skills we are looking for Proven experience leading and scaling a digital-first brand. Minimum 5 years of people leadership experience, with a track record of developing and empowering teams. Strong cross-functional leadership, ideally in commercial, product, or digital roles. High-level understanding of emerging digital and mobile technology trends. Demonstrated passion for customer experience and user-centric thinking. Strong commercial acumen with a history of delivering against KPIs and improving profitability. Strategic planning capability with measurable impact. Results-oriented with creative problem-solving ability Leadership and Interpersonal Skills Collaborative, empowering leadership style with a passion for developing talent. Strong customer focus and a commitment to delivering value. Inclusive and supportive team player who thrives on achieving collective success. Exceptional interpersonal and influencing skills, with the ability to engage stakeholders at all levels. Change advocate with a mindset of continuous improvement. Strategic thinker with strong analytical and planning skills. Entrepreneurial mindset with a focus on innovation and growth. Self-driven, resilient, and adaptable. Please see below PDF to review the Role Card. Tribe Lead Role Card Three Benefits of Working at Three Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our office locations (3 days per week office based). Please see job description for the office location of this role Competitive salary, annual performance bonus & pension contribution 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme Life assurance, phone & laptop, subsidized canteen Access to learning & development tools Free on-site parking You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomena l. Apply now at: Three Ireland is proud to be an equal opportunities employer. If you do not 'tick every box' in the job description above, there are likely other valuable attributes and skills you have that would make you a great fit for the team. If you feel this role is for you, then please apply! We are committed to equal employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status, civil status or membership of the traveler community, and we want our teams to reflect this! If you require reasonable adjustments at interview, please let us know when scheduling your interview, or alternatively please email
Service Channel lead We are seeking a bold, visionary leader to take charge of our Customer Service and reimagine what world-class support looks like in the mobile telecom industry. The Service Channel Lead will repot into The Chief Experience Officer, you will spearhead transformation, champion innovation, and drive performance across all customer touchpoints. Your mission: to elevate the customer experience, reduce churn, increase commercial value and position us as a customer-first telco leader. Leadership & Strategy Define and execute a bold customer service vision that sets us apart in the mobile market. Inspire and lead large, high-performing customer service teams, both in-house and outsourced. Act as a powerful customer advocate, ensuring the voice of the customer is represented in all major decisions. Operational Excellence Drive excellence across all service channels; voice, chat, social, app, IVR and online. Ensuring speed, quality, and consistency. Own and optimize the entire post-sale customer journey, including activations, billing, tech support, and retention etc. Delivering high quality customer experience enables our service teams to have cross sell and up sell conversations with customers, a key element to this role is to increase the commercial value we receive from every customer interaction. Set and exceed aggressive KPIs including NPS, CSAT, AHT, FCR, and reduce complaints and customer effort while driving commercial value form each interaction. Use analytics to uncover customer pain points, drive product/service improvements, and reduce contact volumes. Technology & Innovation Lead the adoption of AI, automation, and self-service tools to improve efficiency and the digital customer experience. Implement proactive customer service strategy that will ensure that customers are aware of any change to their service that would drive an interaction with our experience centres. Partner our Omni Channel and Product Tribes to upgrade CRM, IVR, and ticketing systems in support of a next-gen customer experience. Team Development Build, develop, and empower strong customer service leadership and front-line teams. Drive a performance culture through ongoing training, real-time coaching, and recognition. The skills and experience we are looking for... Extensive experience in similar a senior leadership and managerial role, setting vision and Proven leadership and team working skills with the ability to develop and motivate a high-performance culture. Possess a clear understanding of profitability and the management of P&L, OPEX and strategic targets. Commercially astute and able to lead customer experience driven operations. As the role requires management of a diverse range of internal stakeholders and third-party suppliers exceptional interpersonal, networking, negotiation, influencing, and communication skills are essential with evidence of a proactive approach and creditable outcomes. Ability and passion to drive operational excellence, leading transformation to bring best in class service operations. Confident in their ability to engage people from all over the business and at all levels to drive change. Strategic awareness, ability to influence and input and to shape both the medium and longer-term strategy of the business. A champion for customer experience, creating service improvements from customer feedback. Excellent quantitative/business modelling, use of strategic frameworks, rigorous planner, and comfortable with strategic analyses. Highly impactful individual with strong track record in developing partner strategies in a similar role in telecoms. An experienced People Leader able to galvanize others behind a vision, set clear direction and build a high performing team. Benefits of Working at Three Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our Dublin Head Office (3 days office based per week) Competitive salary and annual performance based bonus 5% equal employer pension contribution 25 days holidays plus 2.5 company days annually Annual Leave buy or sell (buy or sell up to 5 days AL each year) Private Healthcare Insurance through our flexible benefits programme Life assurance (worth four times basic salary) Mobile phone with unlimited employee plan provided Subsidized canteen Access to learning & development tools such as Coursera, and our internal learning platform Free on-site parking There's a lot more to us than meets the eye. You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: #Jobs At Three, we are committed to diversity and inclusion. As Ireland's largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not 'tick every box' in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! #Jobs If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email Apply now at Three, a Phenomenal career awaits!
