Enterprise Architect - Billing Entreprise Architect, Telco Billing In our world things change by the millisecond. We build the technology that creates amazing moments and better connects our customers. Ready to play your part? Join us and Be Phenomenal. Working towards the same shared goal of better connectivity, our tech teams enjoy a high degree of freedom. We love hearing ideas and seeing them come to life. With great resources, you'll get to be part of a team at the foundations of the transformation of our business. Who knows what the next innovation will be? That's what makes a career at Three so exciting. Since we set foot in Ireland, we've done things differently. Join us as an Enterprise Architect - Billing This is an exciting opportunity to join Three Ireland`s architecture team as we continue our journey towards the future Digital Telco. The Enterprise Architect determines optimal architectural approaches and solutions to Business requirements across enterprise-wide applications. It is responsible for the technical correctness and completeness of the end to end system design, including the work of others and is a key contributor to the overall IT strategy. This role has a specific focus on the Revenue Management systems which support the Charging & Billing flows underpinning Three's products & service offerings. What else it involves As an Enterprise Architect, specialising in Revenue Management you will Work closely with business and technical stakeholders to clarify requirements and define the supporting high level architectures. Govern the progression of architectures, through the various stages of the deliver life cycle to implementation Facilitate and drive the IT decision making process Support the budgetary process by providing high level ROM estimates for projects Support delivery process by providing review and input to project planning Represent the Revenue Management Domain, in the Technical Design Authority Review and approve design artefacts, where appropriate Be able to communicate your vision effectively to achieve stakeholder buy-in Contribute to the IT strategy, and be responsible for the evolution of your architecture domain(s) Keep abreast of new trends, patterns, standards or technologies that impact your domain(s) Maintain the End to End view, where multiple components, suppliers and design artefacts are in play Work as part of a collaborative IT architecture team, providing support and expertise to your colleagues and leveraging other`s expertise, when required Be able to manage multiple and varied suppliers, to collaboratively design and deliver the agreed architecture The skills we are looking for. Comprehensive experience of IT architecture, frameworks, integration technologies, design & solution implementation and operational transition. Comprehensive experience of industry standard development methodologies and techniques to deliver IT solutions. Broad experience of architecting complex integrated IT solutions in a Telecoms/ISP, Utilities, or similar environment. Broad experience of Solution Design across Telco BSS platforms, supporting Billing, Revenue Management, CRM, Contact Centre, ERP, Supply Chain Logistics and Web/Mobile Portal domains etc. Specific architectural experience of Real time charging, solution implementation and charging protocols e.g. Diameter Familiarization with the 3GPP and 5G standards, from a charging perspective Understanding of Postpay Billing systems, including usage processing and bill cycle management Understanding of Payment architects, particularly SEPA Direct Debits The ability to describe complex technical solutions and challenges to non technical stakeholders in terms suitable for the target audience Knowledge of best practice industry standards and exposure to relevant industry frameworks, e.g. TMF Open API, SID, TAM, Open Mobile Alliance, eTOM, TOGAF etc. Benefits of Working at Three Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our office locations (3 days per week office based). This role can be based in either our Dublin, or Limerick office location. Competitive salary, annual performance bonus & pension contribution 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme. Life assurance, phone & laptop, subsidized canteen Access to learning & development tools such as LinkedIn Learning Free on-site parking There's a lot more to us than meets the eye. You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: #Jobs At Three, we are committed to equity, diversity and inclusion. As Ireland's largest mobile telecommunications provider, we provide a better connected life for our diverse customer base and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not 'tick every box' in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email Apply now at Three, a Phenomenal career awaits!
Here at Three, we've done things differently since day one. We take the script and rip it up, we're a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it... When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a supercharged and rich learning environment. We want you to become the best version of yourself. Join us as a Employee Relations Specialist (12 months Fixed Term Contract) - Limerick Based Role This is an exciting opportunity for an Employee Relations Specialist to join our team . You will be responsible for providing expert judgement and advice to line managers, employees and HR colleagues regarding a broad range of matters ensuring a positive employee experience and adherence to company policies. This role is accountable for end to end management of cases across the business and for identifying and implementing improvements in employee relations matters. What else it involves Case management including disciplinaries, grievances, performance management, absence, and bullying & harassment complaints. Serve as the first point of contact for employee relations queries and issues, providing expert guidance on company policies, employment law, and best practices. Respond to queries within SLA and support the team in the completion of all activities related to case management. Develop, review, and update HR policies, procedures in line with legislation and best practice. Advise and coach managers on ER issues, ensuring that they understand their legal obligations and are equipped to manage their teams effectively. Analyze employee relations data, identify trends and recommend solutions to improve process, culture and performance. Own and drive individual projects and activities focused on reducing ER issues whilst developing a culture of increasing line management empowerment. The skills we`re looking for Proven experience in a similar role Demonstrated background providing expert advice and judgement to line managers on policy application to include disciplinary, grievance, absence and performance Comprehensive knowledge and understanding of Irish employment legislation, its interpretation and implementation, and of employment practices specific to Ireland. Skilled at using effective listening, probing and investigatory skills to handle complex, sensitive enquiries and conversations with discretion, composure and compassion Proactive and solution-oriented approach. Strong attention to detail and ability to deliver on timelines as required. Proven ability to build strong partnerships and work collaboratively with stakeholders across the business and HR colleagues. Excellent communication, negotiation, and conflict resolution skills. Benefits of Working at Three Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our office locations (3 days per week office based). Please see job description for the office location of this role. Competitive salary, annual performance bonus & pension contribution. 25 days holidays plus 2.5 company days. Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme. Life assurance, phone & laptop, subsidized canteen. Access to learning & development tools. Free on-site parking. There's a lot more to us than meets the eye. You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal. #Jobs - Apply now at: Three Ireland is proud to be an equal opportunities employer. If you do not 'tick every box' in the job description above, there are likely other valuable attributes and skills you have that would make you a great fit for the team. If you feel this role is for you, then please apply! We are committed to equal employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status, civil status or membership of the traveler community, and we want our teams to reflect this!
Here at Three, we've done things differently since day one. We're a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a super-charged and rich learning environment. We want you to become the best version of yourself. Join us as a Senior Propositions Manager Responsible for the management of Three's new proposition development and execution This role will lead the end-to-end proposition development and delivery across the following key areas: Commercial, Finance, Technology, Direct & Indirect Channels, whilst meeting our key contractual and regulatory obligations. This role will define and deliver initiatives within the consumer business to drive growth and evolve our customer offerings. Stand as a central point of communication for all New Proposition queries, ensuring customer needs are understood, right initiatives are prioritised and clear plans are defined to deliver them. What else it involves: Have a customer centric and curious mindset, looking at long term trends, Look for inspiration as you input into the NPD roadmap that will differentiate Three Ireland in the market across mobile and non-mobile products. Stay close to the competition and understand their customer offer and recommend how we best respond to create a point of difference. Define and deliver new proposition development and execution candidates for NPD roadmap working closely with the wider team. Central point of communication & ownership for all New Proposition queries, actions, and decisions Strong understanding of customer journey (digital first) across all our channels and ensuring appropriate requirements are captured to have Customer at heart of all decisions. Understand the needs of our commercial teams and how we work together to create mutually beneficial propositions and better experiences for our customers. Ability to lead multi stakeholder meetings, facilitate workshops, build strong relationships, and inspire confidence through understanding of the business, its problems and its aspirations. Define and lead in capturing key consumer/market/competitive insights and business benefits (Business case) Manage and handle escalations for any issues, risks and concerns with the delivery of the new propositions working cross-functionally and closely with Consumer, Retail, Digital, Finance, Technology and Legal teams as necessary, to resolve and track these to completion. Lead the new proposition development, design, business case approvals from senior stakeholders. Define & guide the team to list clear business requirements, business rules and guide Product Catalogue inputs for all new propositions being developed. Implement, embed and maintain strong product/proposition governance, including setting the agenda and chairing key governance forums. Also including ensuring robust and appropriate data and reporting is built as part of introducing new propositions. Seek approvals of your new proposition design and journeys with senior stakeholders as per the NPD process. Support and collaborate with build, test, deployment and trial of the new propositions being executed and launched in the market. You have end to end accountability for defining, designing and delivery of your NPD roadmap item. You will be the immediate business owner once your NPD roadmap item launches until you are ready to hand over to the commercial team to manage in life. The Skills we are looking for: Appreciation of the customer, their needs and how to meet them. Strong leader and able to drive pioneers mindset within the team. Excellent problem solver, with the ability to digest multiple sources of information and build off existing platforms / capabilities. Excellent communication skills, written and verbal. Outstanding stakeholder management and influencing skills. Strong commercial acumen. An inquisitive nature and great work ethic are essential. Comfortable with change and ambiguity with ability to adapt quickly to changing situations. Experienced proposition leader with proven track record of delivering new propositions. Pragmatic approach and ability to navigate through prioritisation, budget, and capacity challenges. An experienced leader able to galvanise others behind the team's vision and direction. Ability to challenge and ask right questions to ensure the process and journeys defined meet customer needs. Experience & understanding of marketing creatives, product/proposition positioning & naming. Highly organised and able to prioritise effectively. Desired Proposition Development & Execution Experience Experience of working within telco industry Benefits of Working at Three Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our Head Office in Dublin (3 days per week office based) Competitive salary, annual performance bonus & pension contribution 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme Life assurance, phone & laptop, subsidized canteen Access to learning & development tools such as LinkedIn Learning Free on-site parking There's a lot more to us than meets the eye. You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: #Jobs At Three, we are committed to equity, diversity and inclusion. As Ireland's largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not 'tick every box' in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email Apply now at Three, a Phenomenal career awaits!
Inside Sales Executive Here at Three, we've done things differently since day one. We take the script and rip it up, we're a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it... When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a supercharged and rich learning environment. We want you to become the best version of yourself. Join us as an Inside Sales Executive As a member of the inside sales team, your role will be to drive new revenue growth through winning new customers across our broad portfolio of products. You will develop the knowledge to become a "centre of excellence" in uncovering, developing and closing new business opportunities. Working in close collaboration to support and assist our existing sales teams while maintaining a stream of self-developed business. What Else it involves Deliver outstanding customer experience in in all interactions, through multiple communications channels. Responsible for sourcing leads, managing your specific sales channel and building relationships with external organisations. Qualify new prospects and prepare proposals. Keep informed of 3 products and services portfolio, technical developments, industry trends and competitor activities. Develop and maintain strong, effective working relationships with all internal departments, in particular within the Business Channel. Ensure excellent pipeline management and accurate forecasting to deliver against agreed KPI`s. Ensure a customer centric approach by working with the product, implementation and account management teams to ensure that the customer achieves the results required The skills we're looking for Sales experience required Proven track record in achieving Sales targets, B2B sales experience desirable. Solid understanding of technology and developments Passionate about delivering customer experience above and beyond customer expectation Excellent communication and negotiation skills Highly organised with a strong attention to detail Ability to work well under pressure Ability to work within a team and on own initiative Excellent PC skills essential Strong administrative and reporting skills (Sales force experience beneficial)Here at Three, we've done things differently since day one. Benefits of Working at Three Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our office locations (2/3 days per week office based). Please see job description for the office location of this role. Competitive salary, annual performance bonus & pension contribution 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme. Life assurance, phone & laptop, subsidized canteen Access to learning & development tools such as LinkedIn Learning Free on-site parking #Jobs There's a lot more to us than meets the eye. You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: Three Ireland is proud to be an equal opportunities employer. We are committed to equal employment and growing a diverse workforce. We embrace those of any race, colour, gender identity, age, ancestry, religion, disability, sex, marital status, national origin, citizenship, or sexual orientation; and we want our teams to reflect this! If you require interview or workplace reasonable accommodations, please let us know when scheduling your interview, or alternatively please email for assistance
Insurance Product Manager - 12 month contract Here at Three, we've done things differently since day one. We're a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a super-charged and rich learning environment. We want you to become the best version of yourself. Join us as an Insurance Product Manager - 12 month contract This is a fantastic opportunity for an Insurance Product Manager to make a real impact as part of an exciting, strategic and creative Connected Services Team. This is a manager role within the Consumer function and reports to the Connected Services Manager within the Consumer Directorate. The Insurance Product Manager will be responsible for managing the insurance portfolio for Consumer & SPT with ultimate responsibility for margin and customer experience, while also managing the product provider relationship. The Insurance Product Manager will be accountable for driving the right offer to the right customer at the right time and will work very closely with marketing to ensure the right product messages are shared through the right channel, above the line and below the line. What else it involves Responsible for delivery of the Insurance product margin analysing and reporting on same and responsible for quarterly re-forecasting. Creation and execution of acquisition & retention offer roadmap to support net base growth. Ongoing optimisation of trading roadmap based on customer, market and performance dynamics. Set pricing and promotions for the category. Channel Engagement & management to drive insurance awareness and training to all colleagues. Co-ordinate with third party to deliver both in-person and online training across all channels. Agree and execute over the top incentive roadmap. Managing third party relationships and delivery of optimum partner performance. Delivery of all regulatory requirements as part of sales and retention processes. Continually monitoring market activity and reporting on performance. Customer experience strategy and development. Cost management. Create sustainable ways of working that drive continuous improvement. Being passionate about the voice of the customer and managing cross functional teams to support Insurance. The skills we're looking for Extensive proposition management experience, including a strong Insurance or financial services track record. A high-energy, motivated person who has the desire to produce work to a global standard. Strong financial skills, ability to build a business case, ability to report against financial KPIs. Analytical skills - ability to pull out insights and action to drive KPIs to drive results. Experience in managing 3rd party suppliers. An ability to demonstrate innovative/creative approaches they took to address different business concerns Ability to project manage multiple stakeholders to deliver initiatives on time & on budget. Commercial acumen with analytical approach Ability to influence and build senior level support Proven management and cross functional teamworking skills with the ability to develop and motivate within a high-performance culture. Aims for results, ability to work under pressure and to strict timescales Benefits of Working at Three Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our Head Office in Dublin (3 days per week office based) Competitive salary, annual performance bonus & pension contribution 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme Life assurance, phone & laptop, subsidized canteen Access to learning & development tools such as LinkedIn Learning Free on-site parking There's a lot more to us than meets the eye. You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: #Jobs At Three, we are committed to equity, diversity and inclusion. As Ireland's largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not 'tick every box' in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email Apply now at Three, a Phenomenal career awaits!
Technology Data Graduate Programme 2025 Our Graduate Programme in a nutshell At Three we strive to provide our customers with a better-connected life through meaningful products, best in class service and a connected network experience. We love fresh thinking and new ideas here. Our 2-year Graduate Scheme lets you shine and get creative, tackling real-life business scenarios with your grad community, while supporting you to learn and grow as you develop your skills and knowledge through rotations in the area of our business that excites you most. Our grads will join us on a 2-year Fixed Term Contract starting 2nd September 2025 and will be based in our Head Office in Dublin's vibrant Docklands. As a Three Graduate you'll... Learn about our overall business and develop rounded skills for your career at Three and beyond. You'll be supported in each of your rotations to gain hands on knowledge and experience of the team and overall function. You'll have lots of opportunities to put your skills and learning into practice supporting key activities. As a Three Graduate you'll regularly get together with the wider graduate community for development and problem-solving real-life business scenarios. What's involved in Technology Within the Chief Data Office function we are passionate about driving insight and value from data. The team work across a broad spectrum of data infrastructure and engineering, exploratory analysis, deep dive analyses, business intelligence, feature engineering, machine learning and AI in pursuit of bespoke solutions to meet business needs. Joining as a graduate data specialist in Three you will have the opportunity to work on many projects, from insights generation to machine learning, working in a data-rich environment, delivering work which has a real impact. You will be working with and learning from a team of highly skilled data specialists experienced in business intelligence, data engineering and data science domains across a range of strategic projects. What else is involved Work cross-functionally to identify actionable insights from our rich data sources and create new tools to support the business need to drive value from our data Translation of business problems and identification of solutions Perform exploratory and ad hoc data analysis with a view to generating consumer insights and using this to deliver actionable recommendations to the business Performing deep-dive analyses that help drive agile, data-led choices on important issues facing the business Data preparation and feature engineering in support of data science initiatives Creative thinking including new use case identification Communication of key insights to diverse audiences Agile mindset, capable of delivering quality products consistently and incrementally What we're looking for Qualifications, skills & experience in a relevant numerate field of study, Mathematics, Computer Science, Statistics, Business Intelligence or Data Science Demonstrable programming experience in SQL, R or Python is advantageous. Strong understanding of data analytics and statistics, with capability to explain your data to those who may not have data background Value orientated combined with a growth mindset A passionate customer experience advocate who see the customer at the centre of everything we do What's preferred? Current final year, third level student or recent graduate within two years of graduating Self-motivated person with desire to be the best Excellent interpersonal skills, ability to work well within teams and from own initiative. Strong communication skills both written and verbal Innovative and results focused Attention to detail and accuracy Interest in data engineering, data science and data visualisation Well organised, process oriented, with ability to prioritise Benefits of Working at Three Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our office locations (3 days per week office based). Please see job description for the office location of this role. Competitive salary, bonus & pension contribution 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme Life assurance, phone & laptop, subsidized canteen Access to learning & development tools such as LinkedIn Learning Free on-site parking There's a lot more to us than meets the eye. You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal. #Jobs At Three, we are committed to diversity and inclusion. As Ireland's largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not 'tick every box' in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email Apply now at Three, a Phenomenal career awaits! How do I apply? Click the "Apply Now" button on this page until 8th November 2024 .The next step is to complete some online assessments with our partner, AON. You'll be sent an email from AON with a link to access the tests up to one week after you apply, so please be patient and don't forget to keep an eye on your inbox and junk folder.
Telesales Executive Here at Three, we've done things differently since day one. We're a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new challenges and projects in a super-charged and rich learning environment. We want you to become the best version of yourself. Join us a Telesales Executive - Business Affinity As part of the wider SME Sales & Retention organization you will be responsible for contacting & connecting with customers, industry affiliations and other partners identifying their needs and selling products to meet those needs. What else it involves Participate in outbound calling campaigns to grow Three`s customer base, with campaign support provided. Move prospects through sales cycle from lead to close, accepting many opportunities will close in a single call and others will require multiple follow ups Build excellent relationships with influencers and decision makers in target organisations Identify and convert cross sell and upsell opportunities Work within set key performance measurements defined by the call centre and management team and process sales transactions using internal provisioning systems Ensure prospect and customer data is maintained in company systems (CRM & objections Meeting and exceeding assigned sales targets, while ensuring the optimum customer experience and satisfaction Manage other customer contacts where required (inbound, email, chat etc) The skills we're looking for Experience in working in a high volume contact centre Past experience in a sales role preferred Proven track record in exceeding sales targets Passionate about delivering customer experience above and beyond customer expectations Excellent communication and negotiation skills Highly organised with strong attention to detail Excellent influencing & interpersonal skills Ability to work well under pressure Highly adaptable individual that reacts positively to change in a fast paced environment Ability to work within a team on own initiative Excellent PC skills Benefits of Working at Three Competitive salary, commission & pension contribution 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme Life assurance, phone & laptop, subsidized canteen Access to learning & development tools Free Parking There's a lot more to us than meets the eye. You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: #Jobs At Three, we are committed to diversity and inclusion. As Ireland's largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not 'tick every box' in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email Apply now at Three, a Phenomenal career awaits!
Digital Services Commercial Graduate Programme 2025 Here at Three, we've done things differently since day one. We're a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a super-charged and rich learning environment. We want you to become the best version of yourself. Our Graduate Programme - starting 2nd September 2025 Our 2-year Graduate Programme lets you shine and get creative, tackling real-life business scenarios within your grad community. You'll be supported to learn and grow, kick-starting with our three weeks of onboarding followed by a bespoke development programme that provides you with focused learning sessions and opportunities alongside your rotations in our business. You'll track your growth and development in our Grad Me@Three app which will help you refine your skills and knowledge for your future career! Our grads will join us on a 2-year Fixed Term Contract starting 2nd September 2025 and will be based in our Head Office in Dublin's vibrant docklands or in our Limerick Excellence Centre As a Three Graduate you'll... Learn about our overall business and develop rounded skills for your career at Three and beyond. You'll be supported in each of your rotations to gain practical knowledge and experience of the team and overall function. You'll have lots of opportunities to put your skills and learning into practice supporting key activities. As a Three Graduate you'll regularly get together with the wider graduate community for development and problem-solving real-life business scenarios. What's involved in Digital Services Our Digital Services team work collaboratively with our Digital Team. As a grad in this team you'll work on our in-house design, development and quality assurance for various Digital assets including Website, Apps, Communities and Bots. Working with other areas of the business including 48 team, Conversational AI, eCommerce, IT, CRM, Product, Marketing to help deliver a best-in-class online experience to our customers. Some of the things you could get involved in: Manage custom content, CSS, Skins and Assets on Community Manage quilts and layouts Conversational Analysis BOT flows Working collaboratively in a fast-paced environment with in-house teams and 3rd party vendors. Functional and User Experience testing across Web (desktop and mobile) and App. Responsible for test planning, execution, results evaluation and reporting for all digital channels. Work closely with our developers, designers and 3rd party vendors to ensure bugs are fixed and delivery specifications are met and maintained to a high standard. What we're looking for: We're looking for people with passion, energy and a get-stuck-in attitude. You'll be proactive with a curious mindset, always looking to learn and improve - and teach us a thing or two with your fresh thinking. Three is a dynamic and fast-paced place to work, so being able to balance lots of different priorities is a skill you'll have nailed. You'll be working collaboratively with other teams and partners, allowing your confidence building relationships and fantastic communication skills to really shine. For this role you'll also need to be: Graduating this year, or have graduated within the last 2 years. This programme is best suited to those with a Digital related degree Passionate about Digital and have a keen eye for user experience Able to demonstrate the legal right to work in Ireland And ideally have these skills & attributes: Basic HTML/CSS/Basic XML/REST API/Java Script/Free marker Knowledge and some experience of user experience design Knowledge of digital application testing and quality assurance testing. Knowledge testing customer facing web and app-based products and services. Experience in developing test plans and test cases. Good understanding of software product development. Benefits of Working at Three working with our new Hybrid model, our employees will enjoy more flexibility working from home and our office locations (3 days per week office based). Please see job description for the office location of this role. Competitive salary, bonus & pension contribution 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme Life assurance, phone & laptop, subsidized canteen Access to learning & development tools such as LinkedIn Learning Free on-site parking There's a lot more to us than meets the eye. You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal. #Jobs At Three, we are committed to diversity and inclusion. As Ireland's largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not 'tick every box' in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email Apply now at Three, a Phenomenal career awaits! How do I apply? Click the "Apply Now" button on this page until 8th November 2024 .The next step is to complete some online assessments with our partner, AON. You'll be sent an email from AON with a link to access the tests up to one week after you apply, so please be patient and don't forget to keep an eye on your inbox and junk folder.
Customer Experience Commercial Graduate Programme 2025 Here at Three, we've done things differently since day one. We're a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a super-charged and rich learning environment. We want you to become the best version of yourself. Customer Experience Commercial Graduate Programme - starting 2nd September 2025 Our 2-year Graduate Programme lets you shine and get creative, tackling real-life business scenarios within your grad community. You'll be supported to learn and grow, kick-starting with our three weeks of onboarding followed by a bespoke development programme that provides you with focused learning sessions and opportunities alongside your rotations in our business. You'll track your growth and development in our Grad Me@Three app which will help you refine your skills and knowledge for your future career! Our grads will join us on a 2-year Fixed Term Contract starting in September 2025 and will be based either our Head Office in Dublin's vibrant docklands or in our Limerick Excellence Centre. As a Three Graduate you'll... Learn about our overall business and develop rounded skills for your career at Three and beyond. You'll be supported in each of your rotations to gain practical knowledge and experience of the team and overall function. You'll have lots of opportunities to put your skills and learning into practice supporting key activities. As a Three Graduate you'll regularly get together with the wider graduate community for development and problem-solving real-life business scenarios. What's involved in Commercial The Commercial Team is at the heart of everything Three does. From defining and delivering the Commercial Strategy and the products that will bring that to life, whilst developing, running and maintaining our in-market propositions, all the way to Marketing and Selling these products in the most compelling and effective way. We also make sure this is all wrapped up in a brilliant and engaging Brand that supports both our day-to-day activity and our long-term aspirations as a business. And if that wasn't enough, we are also accountable for looking after the customers experience in life, ensuring that we nurture and build long term relationships with them. Join us as a grad and you could work with these teams: Our customers are at the heart of everything we do at Three; as a grad you could work with our specialised teams to ensure we are delivering best in class experiences to them. Working with our Customer Experience team you will learn everything there is to know about our customer's needs, to better serve them in the right way, in the right channel. Taking your insights from CX you will start to bring them to life, you will work on a range of projects to ensure we are constantly bringing world class experience to our customers with our Retail Operations team. Finally you will join our Digital Experience team to developing new capabilities to better serve our customers online. What we're looking for We're looking for people with passion, energy and a get-stuck-in attitude. You'll be proactive with a curious mindset, always looking to learn and improve - and teach us a thing or two with your fresh thinking. Three is a dynamic and fast-paced place to work, so being able to balance lots of different priorities is a skill you'll have nailed. You'll be working collaboratively with other teams and partners, allowing your confidence building relationships and fantastic communication skills to really shine. For this role you'll also need to be Graduating this year or have graduated within the last 2 years. This programme is best suited to those with a Marketing / Business Analytics or Management / Digital Product Management related degree Able to demonstrate the legal right to work in Ireland And have these skills & attributes: Curiosity to learn new skills and meet new people. Excellent attention to detail Analytical skills Ability to digest information Passion for our customers Benefits of Working at Three: Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our office locations (3 days per week office based). Please see job description for the office location of this role. Competitive salary, bonus & pension contribution 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme Life assurance, phone & laptop, subsidized canteen Access to learning & development tools such as LinkedIn Learning Free on-site parking There's a lot more to us than meets the eye. You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal. #Jobs At Three, we are committed to diversity and inclusion. As Ireland's largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not 'tick every box' in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email Apply now at Three, a Phenomenal career awaits! How do I apply? Click the "Apply Now" button on this page until 8th November 2024 .The next step is to complete some online assessments with our partner, AON. You'll be sent an email from AON with a link to access the tests up to one week after you apply, so please be patient and don't forget to keep an eye on your inbox and junk folder.
Business Graduate Programme 2025 Here at Three, we've done things differently since day one. We're a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a super-charged and rich learning environment. We want you to become the best version of yourself. Our Graduate Programme Our 2-year Graduate Programme lets you shine and get creative, tackling real-life business challenges within your grad community. You'll be supported to learn and grow, kick-starting with our three weeks of onboarding followed by a bespoke development programme that provides you with focused learning sessions and opportunities alongside your rotations in our business. You'll track your growth and development in our Grad Me@Three app which will help you refine your skills and knowledge for your future career! Our grads will join us on a 2-year Fixed Term Contract starting in September 2025 and will be based in our Head Office in Dublin's vibrant docklands. As a Three Graduate you'll... Learn about our overall business and develop rounded skills for your career at Three and beyond. You'll be supported in each of your rotations to gain practical knowledge and experience of the team and overall function. You'll have lots of opportunities to put your skills and learning into practice supporting key activities. As a Three Graduate you'll regularly get together with the wider graduate community for development and problem-solving real-life business challenges. What's involved in Business - Product Portfolio, Customer Value Management & Digital Our Business Product Portfolio teams cover our Mobile & Broadband, IoT, 3Connected Solutions (ICT) products for business as well as managing customer lifetime value and digital delivery. The team includes products managers, product developers, planners working collaboratively with product & proposition specialists - all with the goal of delivering our product financial & strategic objectives. You could work in: Business Product Marketing - supporting the product portfolio team on proposition and product development from mobile to IOT and lots in between. You'll get involved in delivery and post launch tracking and monitoring. You'll work with the product manager and MarComms to support the development of differentiated, insight-led propositions. Go-to-market plans and communication to sales channels & customers will be a key focus area. Collaboration across other teams is a big part of this role and you'll engage with SME and EPG sales, finance, CRM, PMO, Regulatory and more. Business Product Systems & Process - supporting the product portfolio team on proposition and product development, you could be gathering system and process requirements and developing solutions across the full product portfolio, and collaborating with IT and other departments to deliver changes that add real value. You'll work with our CRM Service Designers & continuous improvements team to drive process improvements to support customer experience - something we're really passionate about. You'll also support your PM on product rationalisation and lifecycle management activity. Customer Value Management/Digital - We use data and insights to optimise our churn and build cross selling activity. With key CRM capability we develop automated journeys using data and triggers to develop more value from our customers and match them with our wide range of connected products. We're also on a journey to developing improving our digital customers to reduce friction, and make things easier for our wide range of customers. So you'll get to use data to understand what makes a customer a good prospect, how to identify trends and to work across the business to drive cross selling and keep churn to minimum. You'll get to own your own project and input into the wider run of business. What we're looking for We're looking for people with passion, energy and a get-stuck-in attitude. You'll be proactive with a curious mindset, always looking to learn and improve - and teach us a thing or two with your fresh thinking. Three is a dynamic and fast-paced place to work, so being able to balance lots of different priorities is a skill you'll have nailed. You'll be working collaboratively with other teams and partners, allowing your confidence building relationships and fantastic communication skills to really shine. For this role you'll also need to be: Graduating this year, or have graduated within the last 2 years. We don't ask for a minimum or specific degree Able to demonstrate the legal right to work in Ireland And have these skills & attributes: Good understanding of mobile and internet technology and trends. Entrepreneurial drive with appreciation of user-experience, business process, and commercial issues. Results oriented with a focus on customers Benefits of Working at Three Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our office locations (3 days per week office based). Please see job description for the office location of this role. Competitive salary, bonus & pension contribution 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme Life assurance, phone & laptop, subsidized canteen Access to learning & development tools such as LinkedIn Learning Free on-site parking There's a lot more to us than meets the eye. You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal. #Jobs At Three, we are committed to diversity and inclusion. As Ireland's largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not 'tick every box' in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email Apply now at Three, a Phenomenal career awaits! How do I apply? Click the "Apply Now" button on this page until 8th November 2024 The next step is to complete some online assessments with our partner, AON. You'll be sent an email from AON with a link to access the tests up to one week after you apply, so please be patient and don't forget to keep an eye on your inbox and junk folder.
