The Works Stores Ltd is seeking a Retail Deputy Manager in Ireland. In this role, you will support the Store Manager in delivering excellent customer service, managing stock, and leading a team to achieve store targets. The ideal candidate will have prior experience in a supervisory role within retail, possess strong communication skills, and be confident in making decisions. Benefits include 25% discount, enhanced family leave, and access to extensive training opportunities. #J-18808-Ljbffr
Retail Deputy Manager 30 hour contract Responsibilities Support the Store Manager in leading the team to deliver excellent customer service and achieve store targets. Take ownership of key operational areas such as stock management, merchandising, and compliance. Lead by example on the shop floor, setting high standards for service, presentation, and teamwork. Coach and develop team members, providing feedback and support to help them grow. Step up to manage the store in the absence of the Store Manager, ensuring smooth day‑to‑day operations. Support recruitment, onboarding, and training of new team members. Monitor store performance and contribute ideas to improve sales and efficiency. Ensure health & safety, cash handling, and loss prevention procedures are followed. Foster a positive, inclusive, and high‑performing team culture. Skills and Behaviours Experience in a supervisory or team leadership role within retail or customer service. Strong communication and interpersonal skills. Confident in leading a team and making decisions. Organised and able to manage multiple priorities. Customer‑focused with a passion for delivering great service. Flexible and reliable, with a hands‑on approach. Experience in a high‑volume or value retail environment. Familiarity with retail systems and reporting tools. Experience supporting recruitment, training, or performance management. Leadership Responsibilities Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and steer your store to break records and get in the spotlight. Work collaboratively with support departments and peers, providing constructive feedback when needed. Prioritise your team's well‑being and aspirations, supporting their performance and career development. Benefits 25% colleagues discount plus exclusive double discount days. MyWorks – access exclusive online discounts across hundreds of retailers, holidays, utilities, deals, tech and more. Family friendly leave – enhanced maternity, paternity and adoption pay. Holiday – 33 days including bank holidays, with increments for long service. Can‑Do Academy – grow your skills and career with instant access to further training and development. Stream – claim early access to 50% of your wages as you earn them. Share scheme – own a piece of The Works. 24/7 support for you and your family through our partnership with Retail Trust Charity, offering an Employee Assistance Programme and more. Healthcare Cash Plan – support for everyday health costs. Long service awards, pension, life assurance, cycle to work scheme and optional charity giving. Diversity, Inclusion and Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under‑represented groups such as ethnic minorities, people with disabilities, carers and members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non‑binary, or use another term). We are open to discussions around working hours and flexible working, and where possible we’ll try to support this. If you need reasonable adjustments for an interview, let us know in your application and we’ll be happy to help. #J-18808-Ljbffr
The Works Stores Ltd is seeking a Retail Store Manager in Ireland to inspire and lead the retail team while driving commercial performance. This role involves ensuring a welcoming shopping experience and managing all aspects of store operations. The ideal candidate will have proven retail management experience, strong leadership skills, and a passion for customer engagement. The position includes fantastic perks such as a 25% colleague discount, access to exclusive discounts, and a supportive work environment. #J-18808-Ljbffr
Retail Store Manager 40 hour contract Why The Works? We don’t just sell products. We inspire reading, learning, creativity and play. The Works . It literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching. This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you. Become a Retail Store Manager As a Store Manager, you are responsible for leading your store to success. You’ll inspire and develop your team, drive commercial performance, and ensure every customer enjoys a welcoming, well-run, and engaging shopping experience. You’ll take ownership of all aspects of store operations, from people and performance to standards and service. Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions - whether it’s discovering new products they’ll love, or finding the perfect gifts for someone else. By getting to know their interests or shopping mission, you’ll be ready to recommend things that surprise, delight, and inspire them. You’ll also play a key role in keeping the store well-stocked, tidy, safe, and welcoming. You help create an environment where everything runs smoothly and everyone feels supported, included and developed in the team. Being a Brand Ambassador Being a brand ambassador at The Works isn’t your job title. It’s the way you bring our brand to life every day through the moments you create. It’s the smile that puts someone at ease, the warm welcome into the store, the way you support your colleagues with kindness and teamwork, the conversation that helps a child discover their new favourite toy, or the encouragement that inspires someone to reconnect with their creativity or their love of reading. These small interactions - the ones that feel ordinary to you, often become extraordinary memories for the people who walk through our doors. Whether you’re on the shop floor, in our distribution centre, or at our support centre, you’ll always be representing our products, services, values and behaviours in a positive and authentic way. You help build trust, awareness and loyalty simply through how you show up. At The Works, we are all Brand Ambassadors. Your Mission Lead, coach, and develop your team to deliver excellent customer service and achieve store targets. Lead by example as a brand ambassador representing The Works to inspire your team to follow. Take full ownership of store performance, using data and insights to drive results. Ensure high standards of visual merchandising, stock availability, and store presentation. Recruit, onboard, and train new team members, building a high performing, engaged team. Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running. Maintain compliance with health & safety, cash handling, and loss prevention policies. Foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for. Collaborate with your Area Manager, stores in your area and central teams to implement business initiatives and share feedback from the shop floor. Skills / Behaviours That Will Set You Apart Proven experience in a retail management role. Strong leadership and people development skills. Commercially focused with a track record of delivering results. Excellent communication, planning, and organisational abilities. Confident using data to inform decisions and improve performance. Flexible, resilient, and able to adapt to changing priorities. Experience in a high-volume or value retail environment. Familiarity with retail systems and reporting tools. Experience managing recruitment, training, and performance processes. Tech savvy with using back-office systems, EPoS Tills, emails and video calls. Being a Great Leader As a great leader with wonderful people skills, you\'ll create an environment that\'s more inclusive than just co-workers - it\'s a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and steer your store to break records and get in the spotlight. Work collaboratively with support departments and peers. If something\'s not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together! But let\'s not forget about the most important part… your team\'s well-being and aspirations. You\'ll be their biggest supporter, cheering them on. You\'ll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there Our PERKS really are ‘The Works’ 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday – 33 days, including bank holidays Stream - Claim early access to 50% of your wages as you earn them – for when life happens! Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan – To support your everyday healthcare costs. And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Our Purpose To inspire reading, learning, creativity and play Our Values We are Crafty | Smart with what we've got. We are Caring | Heart in every action. We are Can-do | Energy that gets it done. We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we\'ll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help! #J-18808-Ljbffr
8 hour contract Why The Works? We don’t just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Our Perks Are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers. Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan – To support your everyday healthcare costs. And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Become a Retail Sales Assistant As a Sales Assistant, you’re the face of our brand on the shop floor - a true brand ambassador. Every day, you create moments that make our customers smile. They love visiting our stores, and you are a big part of why. Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions - whether it’s discovering new products they'll love, or finding the perfect gifts for someone else. By getting to know their interests or shopping mission, you’ll be ready to recommend things that surprise, delight, and inspire them. You’ll also play a key role in keeping the store well-stocked, tidy, safe, and welcoming. Alongside your teammates, you help create an environment where everything runs smoothly and everyone feels supported and included in the team. In this role, every interaction, every conversation, and every thoughtful recommendation helps bring our brand purpose, values and behaviours to life - and that impact… It all starts with you. Being a Brand Ambassador Being a brand ambassador at The Works isn’t your job title. It’s the way you bring our brand to life every day through the moments you create. It’s the smile that puts someone at ease, the warm welcome into the store, the way you support your colleagues with kindness and teamwork, the conversation that helps a child discover their new favourite toy, or the encouragement that inspires someone to reconnect with their creativity or their love of reading. These small interactions - the ones that feel ordinary to you, often become extraordinary memories for the people who walk through our doors. Whether you’re on the shop floor, in our distribution centre, or at our support centre, you’ll always be representing our products, services, values and behaviours in a positive and authentic way. You help build trust, awareness and loyalty simply through how you show up. At The Works, we are all Brand Ambassadors. Your Mission Deliver friendly, knowledgeable, and efficient service to every customer. Maintain excellent store standards, including merchandising, cleanliness, and stock replenishment. Operate tills accurately and handle transactions with care. Support with deliveries, stockroom organisation, and product availability. Follow all operational procedures, including health & safety and loss prevention. As a Keyholder (If applicable, see the ‘Keyholder Responsibilities’ section below), you’ll open and close the store securely, and support with cash handling and store security. Work collaboratively with your team to meet store targets and KPIs. Stay informed about promotions, products, and services to help customers make informed choices. Be a brand ambassador—positive, professional, and passionate about what we do. The role can be physically demanding and hard work - you'll need to be physically comfortable managing stairs and heavy stock, but your supportive team will be there to lend a helping hand! Skills / Behaviours That Will Set You Apart A passion for delivering great customer service. Strong communication and interpersonal skills. A team player with a positive, can-do attitude. Reliable, punctual, and flexible to work varied shifts. Comfortable using tills and handling cash. Previous experience in customer service or hospitality role. Experience in a fast-paced, high-volume environment. For Keyholders: experience with store opening/closing and basic supervisory responsibilities Keyholder Responsibilities If you’re over 18, with training and support, you’ll join us as a keyholder, giving you the chance to take on extra responsibility and build valuable experience. Our store teams can be small, so there will be times when you’re trusted to ‘hold keys’ and take on some management responsibilities when a manager isn’t in store. It’s a great opportunity to grow your confidence and develop the skills that will help you progress in your career. Whenever you’re holding keys, you’ll receive an enhanced rate of pay to recognise these additional management responsibilities. It also gives you brilliant exposure to what it’s like to run a store - helping you build real examples and experiences you can use as you grow with us. When you’re assigned keys, you’ll be responsible for: Opening and closing the store Cashing up Carrying out management responsibilities When you turn 18, we’ll make sure you get the training and support to become a Keyholder to benefit from the development opportunities - and the enhanced pay that comes with the responsibility. Our Purpose To inspire reading, learning, creativity and play Our Values Crafty | Smart with what we've got. Caring | Heart in every action. Can-do | Energy that gets it done. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help! We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent . And with the right passion - It All Starts With You. #J-18808-Ljbffr
A vibrant retail chain in Ireland is looking for a Retail Store Manager to lead a high-performing team, ensure outstanding customer service, and drive sales. The ideal candidate will have a passion for inspiring creativity and play, engage effectively with customers, and create a fun, friendly atmosphere. This role offers benefits like a 25% colleague discount and training opportunities, along with a dynamic work environment focused on personal and team growth. #J-18808-Ljbffr
