Showroom & Customer Service Assistant Bray (servicing Wicklow & Dublin area) Full-Time | Permanent €28,000 €33,000 DOE + Bonus Potential About Us Flamestyle by The Soot Doctor is a leading stove, fireplace and chimney services company based in Bray, Co. Wicklow, servicing homes across Wicklow and Dublin. We specialise in premium heating solutions, professional installations and exceptional customer service. We are now seeking a Showroom & Customer Service Assistant to join our growing team. Role Overview You will be the first point of contact for customer calls, showroom visitors and email enquiries. This role combines customer service, administration and sales support in a busy, customer-focused environment. Key Responsibilities Answer and manage calls, emails and general enquiries Welcome customers to the showroom and provide initial product information Book appointments and jobs (installations, surveys, service calls) Process deposits and payments Assist with sales follow-ups and quotations Maintain accurate records, files and administrative systems Ideal Candidate 1+ year experience in customer service, administration or retail Excellent phone manner and email communication Strong organisational and multitasking skills Confident handling bookings and payments Proficient with computers (Microsoft Office / CRM systems) Experience in heating, plumbing, trade counter or a similar industry is a strong advantage What We Offer Competitive salary (€28k€33k DOE) Bonus opportunities based on performance Full product and systems training Supportive, friendly team environment Career development opportunities in the heating industry Location & Hours Based at our Bray showroom (near N11/M50) MondayFriday, with occasional Saturday cover Supporting customers across Wicklow & Dublin To Apply Please submit your CV by clicking the APPLYbutton below
We are hiring a full-time Stove & Fireplace installer to complete residential and commercial installations, primarily in Counties Dublin and Wicklow. If you have general building experience, are not shy of a bit of hard work, and have an eye for detail, then this job is for you. Applicants should meet the following requirements: Be resident and permitted to work in Ireland. Minimum of 2 years experience working in a trade Can work on own initiative and as part of a team. Possess excellent timekeeping skills. Have the ability to work within set time-constraints Attention to detail is critical. Safe pass and manual handling certificates are desirable. Be able to commute to work to our premises in Bray, Wicklow
