The Merrion, one of Dublin's finest luxury hotels is recruiting for an Desk Concierge. Reporting to the Head Concierge, this is a fulltime permanent role based onsite, 39 hours per week. This role is responsible for assisting the Head of the department in planning and in daily concierge operations, ensuring that all our guests receive the highest level of service before, during and after their stay. The successful candidate will oversee a team comprising Supervisors, Doormen, and Car Valet Parkers. They will have a proven track record in a Concierge role in the hospitality field along with a strong working knowledge of the English language both spoken and written. Maintaining an up-to-date knowledge of local attractions, events, dining options, and other amenities, they will actively network and build key contacts within Dublin's hospitality, culture and events sectors. *Please note the successful candidate must be available to interview in person.* Key Responsibilities Warmly welcome and acknowledge all guests, anticipating their needs to deliver an exceptional 5-star service. Assist guests with luggage, directions, transport arrangements, and local recommendations. Manage guest cars in accordance with procedures and ensure the safe handling of belongings. Maintain thorough knowledge of hotel services and local amenities to assist with reservations for taxis, restaurants, theatres, flights, and events. Handle guest correspondence and enquiries (telephone, email, in person) with professionalism and efficiency. Ensure smooth communication with colleagues and management, attending briefings and training sessions. Uphold Merrion and LQA standards, policies, and security responsibilities at all times. Support with night porter duties when required. Contribute to sales by positively promoting all hotel services. Take responsibility for training and supporting junior team members. About You Previous experience in a luxury hotel or concierge role is an advantage. Excellent communication, interpersonal, and organisational skills. A professional, polished appearance with a genuine passion for guest service. Knowledge of Dublin's cultural, dining, and leisure scene is highly desirable. A valid driver's license (for guest car parking) is required. Flexible to work varying shifts, including evenings and weekends. At The Merrion, we believe our team is the key to our success. In return for your commitment, we offer: Competitive salary and service charge. Free meals while on duty. Complimentary uniform and free cleaning service. Access to travel, bike-to-work, and tax-saving schemes. Birthday Gift Complementary Yoga Classes Discount Gym Membership Health insurance and contributory pension plan, from the day you start work Generous discounts on dining and accommodation. Ongoing training, professional development, and career progression opportunities. Increased holiday entitlement with length of service Recommend a Friend scheme: bonus paid to you for recruiting a friend or colleague to join The Merrion team Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/ friends Free Employee Assistance Programme - free professional counselling and support on everything from anxiety to parenting to exam stress - for you and all your family members Shift work & flexibility are required in this position. About The Merrion The Merrion, a member of the prestigious Leading Hotels of the World, is located opposite Government Buildings in the heart of the city centre. Created from 4 Georgian Townhouses, the 142 bedroom and suites are arranged around two 18th Century style gardens. If you feel this is the role and Company for you, please apply online with your CV & cover letter detailing what you can bring to us at The Merrion. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
The Merrion, one Dublin's finest luxury hotels is recruiting for a Guest Relations Executive. The Role We are looking for a service driven individual to join our five star Team. This is a fantastic opportunity to either begin or continue your career in one of the Leading Hotels of the World. Working with a professional and welcoming Team you will be part of creating Merrion Moments for our guests and colleagues with your main duties including: Greet, Welcome and assist VIP Guests Respond to Guest Feedback and action accordingly Assist Operations Departments Manager on Duty Responsibilities Work with HOD's to promote LQA standards on property Promote guest enrolment in Leaders Club loyalty program Who we are looking for A candidate with the ability to be professional and communicate courteously and effectively with guests and colleagues alike. Your enthusiasm will be infectious and will instil confidence in the services offered. It is these qualities that require your commitment and will set us apart at being a most caring and successful hotel. Shift work & flexibility are required in this position. About The Merrion The Merrion, a member of the prestigious Leading Hotels of the World, is located opposite Government Buildings in the heart of the city centre. Created from 4 Georgian Townhouses, the 142 bedroom and suites are arranged around two 18th Century style gardens. Our belief is that the success of The Merrion Hotel depends on the commitment of each and every member of our Team. The hospitality & service we provide to our guests must be the very best at all times, and in recognition of this, you will enjoy our excellent benefits which include: Competitive pay rates Free meals on duty Complementary Yoga Classes Discount Gym Membership Free cleaning of company provided uniforms €300 bonus for recommending a friend to work at The Merrion Travel and Bike to Work - Tax saving Schemes, discounted parking in the city Health and Dental Insurance payments Contributory Pension Plan from the day you start work Death in service benefit Increased holiday entitlement with length of service Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/ friends Free Employee Assistance Programme - free professional counselling and support on everything from anxiety to parenting to exam stress - for you and all your family members If you feel this is the role and Company for you, please apply online with your CV & cover letter detailing what you can bring to us at The Merrion. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
The Merrion, one of Dublin's most luxurious 5-star hotels and a proud member of The Leading Hotels of the World, is renowned for its elegance, exceptional service, and warm hospitality. Located in the heart of the city, The Merrion offers world-class dining, stunning Georgian architecture, and a professional environment where excellence and teamwork are at the core of everything we do. We are now seeking an Assistant Private Dining Manager to join our award-winning Food & Beverage team. As Assistant Private Dining Manager, you will play a key role in ensuring that every private dining experience at The Merrion reflects our commitment to exceptional quality and personalized service. Working closely with the Private Dining Manager, you will oversee the daily operations of private dining rooms, lead and motivate your team, and ensure that each event runs seamlessly from start to finish. This is an exciting opportunity for a dedicated hospitality professional with leadership experience who is ready to take the next step in their career within a five-star environment. Key Responsibilities Ensure outstanding guest service delivery in line with The Merrion's five-star standards. Support the planning, organisation, and execution of all private dining events. Supervise and train the Private Dining team to deliver exceptional service at all times. Handle guest feedback and requests promptly and professionally. Control operating costs while maintaining the highest service and quality standards. Assist in developing and implementing departmental procedures and standards. Promote food and beverage sales, ensuring up-selling opportunities are maximized. Manage daily operations, including briefings, scheduling, and communication with all departments. Support the Private Dining Manager in recruitment, training, and performance reviews. Ensure compliance with all health, safety, and hygiene standards. Act as Duty Manager when required. We are looking for a service-driven professional who: Has previous experience in a supervisory or managerial role within Food & Beverage, preferably in a 4- or 5-star hotel environment. Demonstrates strong leadership and communication skills. Has excellent attention to detail and a passion for creating memorable guest experiences. Is flexible, organized, and able to manage multiple priorities in a fast-paced environment. Possesses strong interpersonal and problem-solving abilities. Displays a positive, hands-on attitude and leads by example. At The Merrion, we value our people and offer a range of benefits, including: Competitive pay rates and service charge Complimentary meals while on duty Complimentary dry cleaning of company-provided uniforms Health and dental insurance contributions Contributory pension scheme from your first day Increased holiday entitlement with service €300 referral bonus for recommending a friend to join the team Employee discounts for accommodation, dining, and spa experiences Complimentary wellness initiatives such as yoga classes Travel and Bike-to-Work tax-saving schemes Ongoing training and professional development opportunities To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
The Merrion, one of Dublin's finest luxury hotels is recruiting for an experienced Head Concierge. Reporting to the Director of Guest Relations, this is a fulltime permanent role based onsite, 39 hours per week. This role is responsible for assisting the Director of Guest Relations in planning, coordinating and directing the operations of the Concierge department, ensuring that all our guests receive the highest level of service before, during and after their stay. The successful candidate will oversee and manage a team comprising Supervisors, Doormen, and Car Valet Parkers. They will have a proven track record in a Concierge role in a 5* hotel, will have a solid working knowledge of the Opera property Management system and will have a hands on experience in managing teams. They will also have a strong working knowledge of the English language both spoken and written. Maintaining an up-to-date knowledge of local attractions, events, dining options, and other amenities, the Head Concierge will actively network and build key contacts within Dublin's hospitality, culture and events sectors. Please note the successful candidate must be available to interview in person. Our belief is that the success of The Merrion Hotel depends on the commitment of each and every member of our Team. The hospitality & service we provide to our guests must be the very best at all times, and in recognition of this, you will enjoy our excellent benefits which include: Competitive pay rates Free meals on duty Free cleaning of company provided uniforms €300 bonus for recommending a friend to work at The Merrion Travel and Bike to Work - Tax saving Schemes, discounted parking in the city Health and Dental Insurance payments Contributory Pension Plan from the day you start work Death in service benefit Increased holiday entitlement with length of service Recommend a Friend scheme: bonus paid to you for recruiting a friend or colleague to join The Merrion team Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/ friends Free Employee Assistance Programme - free professional counselling and support on everything from anxiety to parenting to exam stress - for you and all your family members Shift work & flexibility are required in this position. About The Merrion The Merrion, a member of the prestigious Leading Hotels of the World, is located opposite Government Buildings in the heart of the city centre. Created from 4 Georgian Townhouses, the 142 bedroom and suites are arranged around two 18th Century style gardens. If you feel this is the role and Company for you, please apply online with your CV & cover letter detailing what you can bring to us at The Merrion. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
The Merrion, one of Dublin's finest luxury hotels, a member of the Leading Hotels of the World is recruiting for full time Commissionaire to join our professional and friendly Concierge Team . Centrally located in Dublin within easy reach of public transport, this role will offer you the opportunity to work in a beautiful hotel where the highest of standards are in place and where you have all the tools you need to do your job. Working alongside an experienced team, you will be offered plenty of training. This is a really rewarding role on a team where you can be assured of a warm welcome. Flexible working hours - weekdays and weekend work is required. Competitive pay rates Free meals on duty Free cleaning of company provided uniforms Travel and Bike to Work - Tax saving Schemes, discounted parking in the city Health and Dental Insurance payments Contributory Pension Plan Increased holiday entitlement with length of service Recommend a Friend scheme: bonus paid to you for recruiting a friend or colleague to join The Merrion team Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/ friends Free Employee Assistance Programme - free professional counselling and support on everything from anxiety to parenting to exam stress - for you and all your family members The Role We are looking for a service driven individual to join our five star Team. This is a fantastic opportunity to either begin or continue your career in one of the Leading Hotels of the World. Working with a professional and welcoming Team you will be part of creating Merrion Moments for our guests and colleagues with your main duties including to: Greeting all guests to the hotel. Help guest with storage, delivery and collection of luggage. Assist in welcoming and directing attendees for on-site events or conferences. Deliver newspapers, messages and errands to guest bedrooms. Safely dispatch guests vehicles to and from the Hotel car park. Provide direction and assistance to hotel guests as requested. Assist in managing building access, ensuring only authorized individuals enter. Keep front of house and back of house areas neat and tidy. Deal with chauffeur and taxi drivers, tour guides and couriers and keeping the front of the hotel organised. Park & retrieve guests' vehicles. Stay informed about building policies, procedures, and facilities to answer queries confidently. The successful candidate will: Have previous experience in a 4 or 5* hotel in the Front Office or Concierge Department. Have the drive and talent to grow within our dynamic and service driven environment Have excellent communication and presentation skills. Be knowledgeable about Dublin city and surrounding areas. Have previous guest service experience. Work well in a team. Enjoy guest contact and communicate confidently with them Demonstrate excellent organisational skills. Have a genuine passion for service excellence. Be computer literate and have knowledge of Opera or equivalent. Who we are looking for A candidate with the ability to be professional and communicate courteously and effectively with guests and colleagues alike. Your enthusiasm will be infectious and will instill confidence in the services offered. Shift work & flexibility are required for this position. A full, clean & valid driver's license is of competitive advantage. About The Merrion The Merrion, a member of the prestigious Leading Hotels of the World, is located opposite Government Buildings in the heart of the city centre. Created from 4 Georgian Townhouses, the 142 bedroom and suites are arranged around two 18th Century style gardens. If you feel this is the role and Company for you, please apply online with your CV & cover letter detailing what you can bring to us at The Merrion. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
The Merrion, one Dublin's finest luxury hotels is recruiting for a Chef de Partie - Pastry. Centrally located in Dublin within easy reach of public transport, this role will offer you the opportunity to work in a beautiful hotel where the highest of standards are in place and where you have all the tools you need to do your job. Working alongside an experienced team, you will be offered plenty of training. This is a really rewarding role on a team where you can be assured of a warm welcome! Our belief is that the success of The Merrion Hotel depends on the commitment of each and every member of our Team. The hospitality & service we provide to our guests must be the very best at all times, and in recognition of this, you will enjoy our excellent benefits which include: Who we are looking for A candidate with the ability to be professional and communicate courteously and effectively with guests and colleagues alike. Your enthusiasm will be infectious and will instil confidence in the services offered. It is these qualities that require your commitment and will set us apart at being a most caring and successful hotel. Shift work & flexibility are required in this position. The Role We are looking for a service driven individual to join our five star Team. This is a fantastic opportunity to either begin or continue your career in one of the Leading Hotels of the World. Working with a professional and welcoming Team you will be part of creating Merrion Moments for our guests and colleagues, with your main duties including: Prepare, produce, and present high-quality pastry items including desserts, breads, cakes, petit fours, and other baked goods. Support the Executive Head Pastry Chef in the day-to-day running of the pastry kitchen. Ensure consistent quality and presentation in all pastry dishes served. Assist with menu planning and development of new pastry items. Ensure all food preparation is carried out in accordance with food hygiene standards and regulations. Maintain cleanliness and organization of the pastry area, including stock rotation and waste control. Monitor stock levels and communicate ordering needs with the kitchen team. About The Merrion The Merrion, a member of the prestigious Leading Hotels of the World, is located opposite Government Buildings in the heart of the city centre. Created from 4 Georgian Townhouses, the 142 bedroom and suites are arranged around two 18th Century style gardens. If you feel this is the role and Company for you, please apply online with your CV & cover letter detailing what you can bring to us at The Merrion. What we offer: Free English classes Excellent classroom and online training for all roles Competitive pay rates Free hot meals on duty Free cleaning of company provided uniforms. Birthday gifts and Service Awards Subsidised taxi travel: we contribute up to €20 of your taxi fare for travel to or from work outside usual public transport times. Travel and Bike to Work - Tax saving Schemes, discounted parking in the city. Safe scooter and bike parking facilities Health and Dental Insurance payments Contributory Pension Plan from the day you start work, including Death in Service benefit. Increased holiday entitlement with length of service Recommend a Friend scheme: bonus paid to you for recruiting a friend or colleague to join The Merrion team. Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/ friends Free Employee Assistance Programme - free professional counselling and support on everything from anxiety to parenting to exam stress - for you and all your family members. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
