Wilde's Restaurant Supervisor - Luxury Hotel We are recruiting for a full time Restaurant Supervisor to provide quality service to our guests, in line with The Red Carnation Hotels standards. Location: Cong, County Mayo, Ireland Employment type: Full time. Working pattern: 5 days over 7 days (includes some weekends and Bank Holidays). Who are we? The Lodge at Ashford Castle is sitting within the magnificent 350 acre estate of Ashford Castle, this property overlooks magical Lough Corrib. Originally built in 1865, The Lodge offers country house charm, fine dining in Wilde's Restaurant and an exceptional range of estate activities. One of Ireland's finest wedding destinations, pairing warm Irish hospitality with a modern appeal. Key Responsibilities of a Wilde's Restaurant Supervisor: Oversee and ensure the smooth running of breakfast and dinner services. Update and maintain the department's Standard Operating Procedures (SOPs) to ensure consistency and excellence. Check all drink orders and deliveries upon receipt to ensure accuracy and quality. Familiarise yourself with all daily bookings and guest requirements to facilitate seamless service. Carry out daily cash-ups during late shifts, ensuring financial accuracy and accountability. Liaise effectively with colleagues, management, and kitchen staff to ensure prompt, professional, and efficient service at all times. What are we looking for? Previous experience as a Food & Beverage Supervisor or in a similar role within the hospitality industry, ideally in a luxury hotel or high-end dining setting. Exceptional communication skills, both verbal and written. Strong attention to detail with a commitment to delivering personalised and high-quality service. Ability to work well under pressure in a fast-paced environment. Excellent teamwork and leadership abilities, ensuring smooth collaboration with all departments. A positive, proactive attitude with a focus on guest satisfaction. Flexibility with working hours, including weekends and evenings. What's in it for you? Professional, award winning training and development opportunities Discounted accommodation rates with Red Carnation Hotel Collection Annual Staff Appreciation Party and other Employee Recognition Events Discounted rates with many local businesses and third party service providers (including Estate Activities) Heavily subsidised accommodation (subject to availability) Free meals on duty Complimentary dry cleaning of business attire Recommend friend and family bonus scheme Two paid volunteering days each year Holiday allowance increasing with length of service up to 25 days Hotel based recognition incentives Free access to Employee Assistance Programme Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of the recruitment process, we may electronically scan and securely store a copy of your passport, visa and/or ID card for the purpose of verifying the authenticity of the document and establishing your Right to Work in the Republic of Ireland, in line with statutory requirements. #Lodge
We are looking for a passionate and innovative Director of Operations to join our team at The Lodge at Ashford Castle as part of The Red Carnation Hotel Collection. Who are we? The Lodge at Ashford Castle is sitting within the magnificent 350 acre estate of Ashford Castle, this property overlooks magical Lough Corrib. Originally built in 1865, The Lodge offers country house charm, fine dining in Wilde's Restaurant and an exceptional range of estate activities. One of Ireland's finest wedding destinations, pairing warm Irish hospitality with a modern appeal. Your key responsibilities as Director of Operations include: Leading and supporting all operational departments, with a focus on Food & Beverage. Ensuring high standards and exceptional guest service across the hotel. Overseeing daily operations and assisting during key service periods. Managing team development, performance and training. Overseeing budgets, P&L performance and key operational projects. What are we looking for in a Director Of Operations? Hospitality Degree or higher. Have a minimum of 2 years experience in an Operations or Food and Beverage Management role. Possess a strong knowledge and passion for food, beverage and banqueting, rooms and front office. Strong ability to manage all cost controls e.g. food cost, labour etc. Experience of staff training, rotas, financial reporting, stock control and ordering. Excellent communication and team leadership skills. Excellent organisational skills. Good ability to handle pressurised situations and busy periods. Flexible, innovative, motivated, adaptable and driven individual. Fluency in both written and spoken English. What's in it for you? Professional, award winning training and development opportunities. Discounted accommodation rates with Red Carnation Hotel Collection. Annual Staff Appreciation Party and other Employee Recognition Events. Discounted rates with many local businesses and third party service providers (including Estate Activities). Heavily subsidised accommodation (subject to availability). Free meals on duty. Complimentary dry cleaning of business attire. Recommend friend and family bonus scheme. Two paid volunteering days each year. Holiday allowance increasing with length of service up to 25 days. Hotel based recognition incentives. Free access to Employee Assistance Programme. Join us in this incredible new opportunity! We are an equal opportunities employer. The successful candidate must also be legally eligible to work in Ireland. #Lodgepro
