At The K Club, we are currently seeking an experiencedReservations Agentto join our wonderful team,. A UNIQUE RESORT The K Club is a truly captivating leisure destination tucked away in lush Irish countryside yet on Dublins doorstep. We are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years. Were a 5 star destination which prides itself on having an incredible 5 star team to match. Across our 550 acre estate, we offer a tremendous variety of career opportunities for those who are looking to become part of team that strives to help one another shine. The K Club is an industry trailblazer. We welcome innovative thinking, bold ideas and insights garnered from your own experience. Were certified as a Great Place to Work by our very own employees. Thats because our hardworking team members feel listened to, encouraged and appreciated. If this sounds like the place where you could begin the next exciting chapter in your career, lets talk. Heres how youll bring the K Clubs trailblazing vision to life: To manage the Resort Reservations mailbox To have full knowledge of the Resort Rate Structure, including the various packages on offer To liaise directly with all hotel reservation enquiries, from quotation, to confirmation, to arrival To ensure that every effort is made to confirm all leisure and dining, transport requirements when guest is making reservation and again when confirming guests stay prior to their arrival. Ensures all reservations are entered correctly into the system To book room, dining, sap, golf, leisure and transport for guests To deal with our Tour Operators regarding bookings made and pre-payment required To complete weekly reports as required i.e. arrival report, VIP report etc. This is how we see you: Be highly motivated and driven to achieve targets Will have excellent negotiation and decision making skills Will possess excellent communication and organisational skills Will have fluency in English, both oral and written Will be flexible in their working hours Knowledge of Opera is desirable What's on offer? A monthly service charge payment Staff transport to and from work outside public transport hours within the local area Ongoing investment in your personal development with access to internal and external training programmes Fantastic opportunities to progress your career Monthly recognition programme Employee Assistance Programme Social events Uniform Meals while on duty Discounts on stays at the resort and on Food & Beverage for you and your family and friends Life Assurance Data Retention Please note that all applications and CV's submitted for a role at The K Club will be kept on file for a period of 12 months. Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application. Kind regards, The Human Resources Team The K Club Skills: Communication Opera Guest Relations
At The K Club we are currently seeking a Host to join our team as we open The Barton Grill Restaurant at The K Club. This is an exciting opportunity for the right person who is passionate in delivering memorable experiences. A UNIQUE RESORT The K Club is a truly captivating leisure destination tucked away in lush Irish countryside yet on Dublins doorstep. We are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years. Were a 5 star destination which prides itself on having an incredible 5 star team to match. Across our 550 acre estate, we offer a tremendous variety of career opportunities for those who are looking to become part of team that strives to help one another shine. The K Club is an industry trailblazer. We welcome innovative thinking, bold ideas and insights garnered from your own experience. Were certified as a Great Place to Work by our very own employees. Thats because our hardworking team members feel listened to, encouraged and appreciated. If this sounds like the place where you could begin the next exciting chapter in your career, lets talk. Heres how youll bring our trailblazing vision to life: To greet and escort guests to tables and assist in seatingensuring hotel standards of service To be passionate about and involved in creating a memorable experience for our guests Assist in preparing the restaurant for service and always maintaining the cleanliness of the Restaurant Take reservations and maintain reservation system Assist in monitoring the guests needs and all phases of the operation Control the flow of the bookings and table allocation Allocate tables to ensure guests requests are met Provide excellent customer service To assist with other duties as required This is how we see you: You have previous experience in a hospitality setting. Available to work evenings and weekends. You are in possession of excellent communications and customer relations skills. You have fluency in English, both oral and written. You have the ability to learn quickly and work in a fast-paced environment. You will join in as a confident team player and strive to make your mark with team members and customers alike. Whats on offer? Staff transport to and from work outside public transport hours. Ongoing investment in your personal development with access to internal and external training programmes. Great opportunities to progress your career. Monthly recognition programme. Discounted local gym membership. Bike to work scheme. Refer a Friend Scheme. Employee Assistance Programme. Social events. Uniform and dry cleaning. Meals while on duty. Discounts on stays at the resort and on food & beverage for you and your family and friends. Discount on use of our golf courses. Life Assurance. Data Retention Please note that all applications and CV's submitted for a role at The K Club will be kept on file for a period of 12 months. Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application. The Human Resources Team The K Club Skills: Guest Service Food Service Restaurant
At The K Club, we are currently seeking aNight Porter to join our wonderful Front Office Team. A UNIQUE RESORT The K Club is a truly captivating leisure destination secreted away in lush Irish countryside yet on Dublins doorstep we are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years. Across the 550 acres of our stunning resort we offer a tremendous variety of career opportunities. At The K Club, we encourage all of our team members when introducing their own ideas, insights and innovations to their respective roles; we want you to embrace the trailblazing spirit we are renowned for. We also support our team members in proactively bringing our brand principles to life on a daily basis. If this sounds like a place where you could shine, we want to talk to you. The K Club is an industry trailblazer. We welcome innovative thinking, bold ideas and insights garnered from your own experience. Were certified as a Great Place to Work by our very own employees. Thats because our hardworking team members feel listened to, encouraged and appreciated. If this sounds like the place where you could begin the next exciting chapter in your career, lets talk. Heres how youll bring the K Clubs trailblazing vision to life: To assist with the smooth running of the resort throughout the night with regard to front office, bar and room service To ensure effective communication with other departments in the Resort To transport guests from different areas of the resort To drop staff home and to collect in the morning from the locality To assist with food preparation and food service, including room service at night To assist guests with their luggage To assist guests with any queries they may have To report any maintenance problems to the relevant department To be responsible for the distribution of room status reports and other related reports to all departments To assist in the lockup of the Hotel and to liaise with the security company to ensure the Resort is secure To promote a positive working atmosphere at all times To create night audit reports How we see you: Will have previous experience in a similar role in a Hotel Will possess excellent communication and customer relation skills Will have fluency in English, both oral and written Will have the ability to learn quickly and work in a fast paced environment Will be flexible in their working hours Full Drivers license is required What's on offer? The K Club is certified as a Great Place to Work Monthly service charge payment. Staff transport to and from work outside public transport hours within the local area Ongoing investment in your personal development with access to internal and external training programmes Fantastic opportunities to progress your career Monthly recognition programme Employee Assistance Programme Social events Uniform Meals while on duty Discounts on stays at the resort and on Food & Beverage for you and your family and friends Life Assurance Data Retention Please note that all applications and CV's submitted for a role at The K Club will be kept on file for a period of 12 months. Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application. Kind regards, The Human Resou Skills: Night Porter Driving Guest Relations
At The K Club, we are currently seeking an Assistant Reservations Managerto join our fantastic Reservations Team. A UNIQUE RESORT The K Club is a truly captivating leisure destination tucked away in lush Irish countryside yet on Dublins doorstep. We are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years. Were a 5 star destination which prides itself on having an incredible 5 star team to match. Across our 550 acre estate, we offer a tremendous variety of career opportunities for those who are looking to become part of team that strives to help one another shine. The K Club is an industry trailblazer. We welcome innovative thinking, bold ideas and insights garnered from your own experience. Were certified as a Great Place to Work by our very own employees. Thats because our hardworking team members feel listened to, encouraged and appreciated. If this sounds like the place where you could begin the next exciting chapter in your career, lets talk. Heres how youll bring the K Clubs trailblazing vision to life: To coordinate reservations for the hotel including answering phones and emails To manage the Reservations mail box forwarding emails where required, flagging and ticking emails as per training, prioritising in order of importance, ensuring emails are responded to within the 48 hour window. To compile a comprehensive events/demand calendar and update into IDeaS system and onto Opera system as appropriate. To focus on the reservation management of all Food & Beverage outlets To complete reports in the absence of the Reservations Manager To complete the daily pick up report To assist in managing & controlling our various systems -PMS, IDeaS, and SynXis to ensure optimum set up. Assist in devising new packages and loading rates in Opera and our online booking engine, Netaffinity To produce and publish a monthly analysis/report summarizing the month end reservations activity by channel and by segment. To develop and mentor the Reservations Agents for future advancement. To manage room blocks and implement washdown and rooming list process as required. How we see you: Previous experience in a similar role is essential Knowledge of current systems (Opera & Concept) would be desirable Will possess excellent communication and customer relation skills Will have the ability to learn quickly and work in a fast paced environment What's on offer: The K Club is certified as a Great Place to Work A monthly service charge payment Ongoing investment in your personal development with access to internal and external training programmes Great opportunities to progress your career Monthly recognition programme Refer a Friend Scheme Employee Assistance Programme Social events Uniform Meals while on duty Discounts on stays at the resort and on food & beverage for you and your family and friends. Discount on use of our golf courses Life Assurance Data Retention Please note that all applications and CV's submitted for a role at The K Club will be kept on file for a period of 12 months. Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application. The Human Resources Team The K Club Skills: Management Reservations Opera
