1 month ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google At The Johnstown Estate, we do warm, authentic welcomes particularly well, and constantly strive to deliver a polished service, guest comfort and excellence in everything we do. Our values of Passion, Customer Focus, Teamwork and Integrity are always forefront in our minds as we passionately care about our guest experience and are committed to being the best in all we do. We are also committed to training and developing our team members and ensuring their journey with us inspires them each day. Responsibilities Of The Role Operations & Service Excellence Oversee the planning and execution of all banquet events, ensuring smooth operations and outstanding guest experiences. Maintain high service standards, ensuring all events align with the hotel's luxury brand and guest expectations. Collaborate with the Sales and Events team to understand client requirements and tailor banquet services accordingly. Ensure all banqueting areas are set up and presented to a luxury standard, following brand guidelines. Team Leadership & Training Lead, motivate, and manage the Banqueting team, including supervisors, servers, and support staff. Conduct training sessions to enhance staff skills in service excellence, upselling, and guest relations. Schedule and allocate staff efficiently based on event requirements and occupancy forecasts. Financial & Budget Management Work closely with the Finance and F&B teams to manage banquet budgets and control costs without compromising quality. Monitor stock levels of banqueting equipment, food, and beverages, ensuring efficient inventory management. Identify opportunities for upselling and revenue growth within banquet services. Health, Safety & Compliance Ensure all health and safety regulations are adhered to, including food hygiene, fire safety, and manual handling. Conduct risk assessments and enforce best practices to maintain a safe working environment. Oversee compliance with licensing laws and hotel policies regarding alcohol service. Guest Relations & Problem-Solving Act as the main point of contact for clients during events, handling any last-minute changes or special requests. Address and resolve any guest concerns or complaints in a professional and efficient manner. Gather guest feedback and implement improvements based on insights. Requirements For The Role Must have a minimum of (3+) years' experience in a similar position An innovative and creative approach to leading a team Must be able to design and deliver well structured, interactive and inspirational training sessions to support departmental business goals Highly organised in managing large events/functions Knowledge of overall hotel operations Knowledge of technology products and services Financial management skills e.g., ability to understand P&L statements Strong communication skills (verbal, listening, writing) Strong problem-solving skills Strong organization and leadership skills Ability to use standard software applications and hotel systems Effective decision-making skills Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at The Johnstown Estate by 2x Get notified about new Banquet Manager jobs in Enfield, County Meath, Ireland . Enfield, County Meath, Ireland 3 days ago Kildare, County Kildare, Ireland 3 weeks ago Dublin, County Dublin, Ireland 1 week ago Dublin, County Dublin, Ireland 6 days ago Dublin, County Dublin, Ireland 1 week ago Dublin, County Dublin, Ireland 2 weeks ago Dublin, County Dublin, Ireland 19 hours ago Dublin, County Dublin, Ireland 1 week ago Dublin, County Dublin, Ireland 1 week ago Dublin, County Dublin, Ireland 5 days ago Kildare, County Kildare, Ireland €35,000.00 - €35,000.00 5 days ago Dublin, County Dublin, Ireland 3 weeks ago Dublin, County Dublin, Ireland 2 days ago Dublin, County Dublin, Ireland 6 hours ago Dublin, County Dublin, Ireland 3 weeks ago Dublin, County Dublin, Ireland 2 weeks ago Dublin, County Dublin, Ireland 2 days ago Dublin, County Dublin, Ireland 1 week ago Dublin, County Dublin, Ireland 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
