Guest Experience Manager Specified Purpose 1 month ago Be among the first 25 applicants Guest Experience Manager - Make Every Stay Unforgettable! Are you passionate about hospitality and driven to create exceptional guest experiences? Do you thrive on building relationships, exceeding expectations, and turning every interaction into a positive memory? If so, we invite you to join our team as Guest Experience Manager - Specified Purpose Contract at our hotel, part of The iNUA Collection . About the Role: As our Guest Experience Manager, you will be the champion of our guests, ensuring their stay is seamless, enjoyable, and exceeds their expectations. You will lead a dedicated team in fostering a culture of exceptional service and continuous improvement. You will be a strategic thinker, analysing guest feedback, identifying trends, and implementing initiatives to elevate the guest experience. Responsibilities: Oversee all aspects of the guest experience, from pre-arrival to departure. Develop and implement strategies to enhance guest satisfaction and loyalty. Lead and coach a team of guest service professionals, fostering a culture of excellence. Resolve guest concerns and complaints promptly and professionally. Proactively identify and address potential issues before they escalate. Analyse guest feedback and translate insights into actionable improvements. Collaborate with cross-functional teams to ensure a seamless guest journey. Maintain accurate records and reports related to guest experience metrics. Stay up-to-date on industry trends and best practices in hospitality. Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred). Minimum of 3-5 years of experience in a guest experience role, preferably in the hospitality industry. Proven track record of exceeding guest expectations and resolving issues effectively. Excellent leadership, communication, and interpersonal skills. Proven track record of guest data analysis. Strong analytical and problem-solving abilities. Ability to work independently and as part of a team. Passion for hospitality and a commitment to providing exceptional service. Benefits: Competitive salary and benefits package. Opportunity to work in a dynamic and fast-paced environment. Be part of a team dedicated to creating memorable guest experiences. Health Insurance and Pension contributions. Team members discounts on accommodation, dining, and spa services. Free Employee Assistance Programme. Opportunities for promotion and transfer within the iNua Hospitality Collection and Radisson Hotel Group. Learning and Development opportunities. Ready to join our team and make a difference? We are an equal-opportunity employer and value diversity at our company and we look forward to hearing from you. This rtole is for candidates who are eligible to undertake full time on site employment in Ireland. #PassionateAboutPeople #iNUACollection #CareerOpportunity #JoinTheTeam Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Referrals increase your chances of interviewing at The iNUA Hotel Collection by 2x Get notified about new Guest Experience Manager jobs in Limerick, County Limerick, Ireland . Adare, County Limerick, Ireland 3 months ago Adare, County Limerick, Ireland 1 month ago Adare, County Limerick, Ireland 3 months ago Adare, County Limerick, Ireland 1 month ago Hotel Restaurant Manager – Radisson Hotel Limerick Limerick, County Limerick, Ireland 2 weeks ago Adare, County Limerick, Ireland 1 month ago Adare, County Limerick, Ireland 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Do you thrive in a fast-paced environment and have a passion for exceptional guest service? Are you an organisational whiz with an eye for detail? If so, we want to hear from you! We are looking for a highly motivated and experienced Accommodation Manager to join our dynamic team. About the Role: In this leadership role, you will be responsible for the day-to-day operations of our Housekeeping Department, ensuring our guest rooms and public areas consistently meet the highest standards of cleanliness and comfort. You will provide a positive and supportive work environment for your team, fostering a culture of excellence and guest satisfaction. Key Responsibilities: Oversee all aspects of housekeeping operations, including room cleaning, laundry service, and public area maintenance. Develop and implement cleaning schedules and procedures to ensure efficiency and effectiveness. Recruit, train, and motivate a team of housekeeping team members fostering a culture of teamwork and professionalism. Conduct regular inspections to ensure guest rooms and public areas meet our high standards of cleanliness and presentation. Manage inventory control and supplies, ensuring proper stock levels and ordering procedures. Address guest concerns and complaints promptly and professionally, prioritising guest satisfaction. Liaise effectively with other departments, such as Front Office and Maintenance, to ensure seamless guest experience. Prepare and manage departmental budgets and resources. Stay informed of industry trends and best practices in housekeeping operations. Qualifications: Minimum of 2-3 years of experience in a mangerial housekeeping role within a hotel environment. Proven track record of exceeding guest expectations and achieving high levels of guest satisfaction. Excellent communication, interpersonal, and organisational skills. Strong leadership abilities with a focus on coaching and development. Proficient in hospitality industry software and technology. A keen eye for detail and a commitment to maintaining high standards. Ability to work effectively under pressure and prioritise tasks in a fast-paced environment. In addition to the opportunity to work in a prestigious hotel and be part of The iNUA Collection , we offer a range of benefits to our valued team members, including: Competitive salary package. Pension and Health Insurance contributions. Paid Maternity, Adoptive and Paternity Leave - we recognise the importance of family and provide paid leave for new parents. Professional learning and development opportunities. Team members discounts on hotel stays, dining, and amenities. We celebrate your loyalty and commitment with special recognition for long-term service. Flexibility - we understand the importance of work-life balance and offer flexible working arrangements. The iNUA Collection is an equal opportunity employer committed to diversity and inclusion in the workplace. We celebrate the unique backgrounds and perspectives of our team members and strive to create an inclusive environment where all employees feel valued, respected, and empowered to succeed. We look forward to hearing from you! #J-18808-Ljbffr
The Radisson BLU Hotel, Athlone is currently looking for a dedicated and experienced Food & Beverage Supervisor to join our team at one of our hotel within The iNUA Collection Hospitality Group. As an F&B Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of our dining establishments, maintaining our high standards of service, and contributing to the overall guest satisfaction. Responsibilities: Oversee daily operations of the Food & Beverage outlets, including restaurant, bar, and banquet facilities. Supervise and coordinate the activities of the F&B team members, ensuring they adhere to company policies and provide exceptional service to guests. Assist in training, and development of F&B team members to maintain a skilled and motivated team. Monitor inventory levels and assist in ordering supplies to meet operational needs while controlling costs. Ensure compliance with health, safety, and sanitation regulations to maintain a clean and hygienic environment. Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to their satisfaction. Collaborate with the management team to develop and implement strategies for improving F&B offerings, enhancing guest experiences, and driving revenue. Conduct regular inspections of the F&B outlets to ensure adherence to quality standards and identify areas for improvement. Assist in planning and executing special events, promotions, and other activities to enhance the overall guest experience. Requirements: Previous experience in a supervisory role within the Food & Beverage department of a hotel or upscale restaurant. Strong leadership and communication skills with the ability to motivate and inspire team members. Excellent customer service skills and a passion for delivering memorable dining experiences. Proven ability to effectively manage resources, control costs, and maximise profitability. Flexibility to work various shifts, including weekends and holidays, as required by the demands of the business. Benefits: Competitive salary Health Insurance and Pension contributions. Career advancement opportunities within The iNUA Collection Hospitality Group. Discounts on accommodations and dining at our hotels for you, your family and friends. Free Gym Membership. If you are a dynamic individual with a passion for hospitality and a desire to excel in the Food & Beverage industry, we invite you to join our team at The iNUA Collection Hospitality Group. We look forward to hearing from you. #J-18808-Ljbffr
Do you thrive in a fast-paced environment and enjoy providing exceptional customer service? Are you a natural leader with a passion for the hospitality industry? Are you a proven trainer who can lead a successful tema? If so, we want to hear from you! We are looking for a motivated and experienced Front Office Supervisor to join our dynamic team. About the Role: In this leadership role, you will be responsible for overseeing the daily operations of the front desk, ensuring a smooth and positive experience for all our guests. You will lead a team of Front Desk team members, providing them with training, coaching and support while maintaining the highest standards of customer service. Leading by example is a must with our guests at the forefront of everythign you do. Responsibilities: Supervise and motivate the team, fostering a positive and productive work environment. Ensure efficient check-in and check-out processes, adhering to all hotel policies and procedures. Manage room inventory and allocation, optimising room occupancy. Address guest inquiries and concerns promptly and professionally, resolving any issues to ensure guest satisfaction. Provide excellent customer service, exceeding guest expectations whenever possible. Handle cash and credit card transactions accurately and securely. Balance the daily cash drawers and prepare financial reports. Train new team members on hotel operations, guest service procedures, and the property management system. Monitor team members’ performance and provide constructive feedback for continuous improvement. Maintain a clean, professional, and welcoming atmosphere in the front desk area. Collaborate effectively with other hotel departments to ensure seamless guest experiences. Essential Qualifications: Minimum 1-2 years of experience in a hotel front office 4 star hotel environment in a supervisory role. Strong leadership skills with the ability to motivate and coach a team. Exceptional customer service skills and a genuine passion for hospitality. Proficient in hotel reservation systems and property management software. Excellent communication, interpersonal, and problem-solving skills. Ability to work effectively under pressure and prioritize tasks in a fast-paced environment. Strong attention to detail and accuracy. Positive and professional demeanor with a commitment to exceeding guest expectations. Flexibility in availabliity to undertake 5 shifts over 7 days on a weekly basis & eligibility to udnertake same. Desirable Qualifications: Experience using Opera Cloud Reservations System. Train the Trainer certification. We Offer: Competitive salary and benefits package. Opportunity for professional development and growth within the company. Work in a dynamic and fast-paced environment. Be part of a team dedicated to providing exceptional guest service. We are an equal-opportunity employer and value diversity at our company and we look forward to hearing from you. #PassionateAboutPeople #iNUACollection #CareerOpportunity #JoinTheTeam #J-18808-Ljbffr
Join to apply for the Regional Financial Controller (South) role at The iNUA Hotel Collection 1 day ago Be among the first 25 applicants Join to apply for the Regional Financial Controller (South) role at The iNUA Hotel Collection This role will oversee our Radisson Cork, Radisson Limerick and Muckross Park Hotel properties and can be based in any of those locations. Are you a qualified accountant with a passion for driving financial excellence and strategic decision-making? Cliste Hospitality, overseeing the renowned iNUA Collection of hotels across Ireland, is seeking an experienced Regional Financial Controller to join our dynamic team. This is a unique opportunity to play a pivotal role in shaping the financial success of some of Ireland’s leading hotels. About The Role As Regional Financial Controller, you will oversee the finance departments across your allocated region, ensuring the production of accurate financial reports, budgets, and cash flows. You’ll work closely with local finance teams and General Managers, mentoring and guiding them in best practices while providing strategic insights to drive performance. This role also involves interpreting financial data to uncover trends and opportunities, ensuring compliance, and managing cash flow across properties. Why Join Cliste Hospitality? At Cliste Hospitality, we believe our people are our greatest asset. When you join our team, you’ll enjoy a supportive environment that values innovation, collaboration, and career progression. As part of the iNUA Collection family, you’ll also benefit from: Competitive Salary Performance Bonus Pension Scheme Healthcare Plan Discounted Stays- Enjoy exclusive rates across all iNUA Collection hotels. Career Development Opportunities- Grow through training programmes and mentorship. Dynamic Work Environment- Be part of a forward-thinking team driving excellence in hospitality. Key Responsibilities Financial Reporting & Analysis: Ensure robust weekly accounts, monthly P&L statements, balance sheets, and cash flows are produced for each property. Represent hotels at monthly meetings with General Managers, delivering value-added insights to the head office team. Oversee budgeting processes and stress-test annual budgets for realistic sales and cost targets. Analyse financial data to identify trends, variances, and improvement opportunities. Business Partnering & Strategic Focus: Partner with senior property teams to ensure strategic focus and target tracking. Question costs, profit margins, and performance metrics with hotel General Managers and Financial Controllers. Provide actionable insights from financial data to support decision-making. Cash Flow & Compliance Management: Manage property cash flows and produce group-level cash flow reports. Present monthly group financial reports with KPIs for each business unit. Oversee capex budgets to ensure value for money and adherence to limits. Ensure payroll is managed effectively within budgetary constraints. Liaise with auditors and undertake project work as required. What We’re Looking For Essential Qualifications & Skills: Qualified Accountant (ACA, ACCA, CIMA or equivalent). Strong commercial acumen with a strategic mindset. Excellent communication skills to engage with teams at all levels. Proven problem-solving abilities and attention to detail. Proficiency in interpreting and analysing complex financial data. Desired Qualifications & Skills: Previous experience as a Cluster/Regional Financial Controller in the hospitality industry. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Accounting/Auditing and Finance Industries Accounting Referrals increase your chances of interviewing at The iNUA Hotel Collection by 2x Get notified about new Regional Financial Controller jobs in Killarney, County Kerry, Ireland . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Join to apply for the Managing Director role at The iNUA Hotel Collection 1 day ago Be among the first 25 applicants Join to apply for the Managing Director role at The iNUA Hotel Collection Get AI-powered advice on this job and more exclusive features. Managing Director - 4-Star Hotel | Cork Region Cork Region, Ireland | Executive Leadership Role Cliste Hospitality is seeking a visionary Managing Director to lead a high-performing, full-service 4-star hotel in the Cork region. This is a rare opportunity to take on an executive leadership position within one of Ireland’s most progressive hospitality management companies. Cliste Hospitality wishes to grow its footprint in the Cork region, and therefore there will be opportunities for expansion of this role in the coming years. The hotel serves a dynamic blend of midweek corporate guests and weekend leisure travellers, and boasts an extensive offering: Large-scale conference and event facilities A thriving restaurant and bar A well-appointed leisure centre with pool and gym Spa and wellness services As Managing Director, you will take full ownership of the hotel's strategic direction, operational delivery, commercial performance, and people development. You will work closely with Cliste Hospitality’s Group Leadership Team to ensure the hotel continues to perform as a market leader — while also preparing for future opportunities. We are seeking an experienced hotelier with a proven track record as GM or MD in leading full-service hotels or resorts, and who thrives in a fast-paced, commercially driven, and people-focused environment. Why Join Cliste? You’ll be joining a passionate, purpose-led company that prioritises innovation, operational excellence, and leadership development. For the right candidate, this is more than a job — it's a platform for regional influence and future growth. Seniority level Seniority level Executive Employment type Employment type Full-time Job function Job function Business Development and Sales Industries Restaurants Referrals increase your chances of interviewing at The iNUA Hotel Collection by 2x Get notified about new Managing Director jobs in Cork, County Cork, Ireland . Midleton, County Cork, Ireland 2 weeks ago Associate Director - Small Molecule Technical Services & Manufacturing Science, API External Manufacturing Strategic Client Engagement Director – Oracle Applications and Managed Services Carrigtwohill, County Cork, Ireland 1 month ago Digital Managed Service Agreements (MSA) Program Manager We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
About The Role As a Hotel Controller, you will audit revenue transactions, manage daily and monthly sales reconciliations, oversee cash and banking procedures, and support the Accounts Receivable ledger. You will play a key role in compliance, financial controls, and supporting the hotel’s financial performance. Why Join Tullamore Court Hotel? At Tullamore Court Hotel, we believe our people are our greatest asset. When you join our team, you’ll enjoy a supportive environment that values innovation, collaboration, and career progression. As part of the iNUA Collection family, you’ll also benefit from: Competitive Salary Pension Scheme Discounted Stays - Enjoy exclusive rates across all iNUA Collection hotels. Career Development Opportunities - Grow through training programmes and mentorship. Dynamic Work Environment - Be part of a forward-thinking team driving excellence in hospitality. Key Responsibilities Audit and verify all revenue transactions in the Property Management System (PMS) Reconcile daily and monthly sales, cash, and banking (including credit card receipts) Manage the hotel Accounts Receivable ledger and ensure debts are valid and collectible Analyse revenue reports, reconcile VAT calculations, and ensure compliance with SOPs Train Front Office staff on accounting and system postings Report on variances between actual and budgeted/forecast revenue Manage cash floats, petty cash, and prepare monthly reports Support centralized Accounts Payable with property related invoice queries. Assist with month-end duties, payroll, budgeting, cashflow management, and forecasting Collaborate with hotel management and external finance teams Perform ad hoc accounting work as required What We’re Looking For Proven experience in a similar finance or accounting role within hospitality Strong knowledge of Property Management Systems (preferably Opera/Hotsoft) Excellent diligence and accuracy in data handling Strong organisational and time-management skills Proficient in Microsoft Office Suite, particularly Excel Effective communication and interpersonal skills Knowledge of VAT regulations and financial reporting standards #J-18808-Ljbffr
Accommodation Assistant - Tullamore Position Overview We are seeking a dedicated Accommodation Assistant to join our team in the Tullamore Court Hotel part of the Cliste Group. This is a part-time, permanent position. Responsibilities Ensure all guest rooms are cleaned and maintained to a high standard Change bed linen and towels Restock amenities and supplies in guest rooms Report any maintenance issues to the relevant department Assist guests with any inquiries or special requests Follow health and safety guidelines at all times Work to tight deadlines and time limits. Qualifications Previous experience in housekeeping or a similar role preferred Excellent attention to detail Good communication skills Ability to work effectively in a team Benefits As an Accommodation Assistant at Cliste Hospitality, you will enjoy benefits such as: Training and development opportunities Employee discounts on accommodation and dining A supportive and inclusive work environment Potential for career advancement within the company Meals on duty Free Membership to the Leisure Centre. If you are passionate about providing exceptional guest experiences and have a keen eye for detail, we would love to hear from you. Apply now to join our team in Tullamore! A right to currently work in Ireland is a must for this role. The Tullamore Court Hotel is an equal opportunities employer. #J-18808-Ljbffr
Hotel Restaurant Manager - Radisson Hotel Blu & Spa Limerick Location: Limerick Employment Type: Full-Time Salary: Competitive + Performance Bonus + Benefits Industry: Hospitality | Food & Beverage | Hotel Operations About The Role Are you a hospitality leader with a passion for delivering unforgettable guest experiences? We’re hiring a Hotel Restaurant Manager to lead the food and beverage operations at our Radisson Hotel & Spa Limerick , part of the iNua Collection and Radisson Hotel Group . This multi-outlet venue includes a stylish all-day dining restaurant, a vibrant bar/lounge, and private dining/event space—all delivered with Radisson’s Yes I Can! service ethos. This is a key leadership role responsible for team management , guest satisfaction , and restaurant profitability , all while upholding Radisson’s global brand standards. Key Responsibilities: Restaurant Manager Oversee the daily operations of the restaurant, breakfast service, and in-room dining Lead, train, and develop the front-of-house team to deliver excellent guest service Monitor and enhance guest satisfaction and online reviews Work collaboratively with the Head Chef and Events team to ensure smooth service delivery Implement service improvements based on guest feedback and performance data Ensure compliance with food safety, hygiene, and brand standards Manage stock, budgets, and labour costs Drives revenue through upselling, promotions, and local marketing initiatives Candidate Profile Must-Have Experience: At least 2 years as a Restaurant Manager or similar leadership role in a hotel or branded venue Strong knowledge of restaurant service, bar operations, and hospitality systems (e.g., MICROS, Opera) Experience managing and developing large teams in a fast-paced environment Familiarity with P&L management, cost controls, and labour forecasting A hands-on leadership style with strong communication skills Preferred: Branded hotel experience (e.g., Radisson, Hilton, Marriott, Accor) Level 2 or 3 Food Hygiene certification Experience using guest satisfaction systems (e.g., Medallia or Revinate) Why Join Us? Competitive salary + benefits Global discounts on hotel rooms and F&B through Radisson Rewards Access to a dedicated Learning Management System to support you and your team Access to iNUA Academy and Radisson Academy for leadership development and certifications Clear progression path within a growing international hotel group Supportive, inclusive, and team-oriented work culture Recognition programs that celebrate your success #J-18808-Ljbffr
Join to apply for the Senior Group Marketing Account Manager role at The iNUA Hotel Collection 4 days ago Be among the first 25 applicants Join to apply for the Senior Group Marketing Account Manager role at The iNUA Hotel Collection We’re seeking an experienced and highly organised Senior Group Marketing Account Manager to join our dynamic hospitality group. This pivotal role will see you manage the marketing strategy and execution for a portfolio of our hotels and venues, acting as the main liaison between individual property teams and the Group Marketing Department Cliste Hospitality manages 14 exceptional hotels across Ireland as part of The iNUA Collection, one of the country’s largest and most respected hotel groups. Our portfolio features a range of 4 and 5-star properties in key locations, from Cork and Killarney to Sligo, Kilkenny, Belfast, and beyond—each delivering outstanding guest experiences, award-winning dining, and best-in-class facilities for leisure, business, and events Why Work at Cliste Hospitality? Career Progression: Clear pathways to grow, with regular reviews, mentoring, and access to industry-leading training. Innovative Culture: A team that champions creativity, fresh thinking, and collaboration. Comprehensive Benefits: Competitive salary, health insurance, employee discounts, and learning opportunities. Work-Life Balance: Flexibility and support for your overall wellbeing. Be Part of Something Bigger: Shape memorable experiences for thousands of guests every year. What You’ll Do Act as the main marketing contact for a portfolio of hotels and venues, developing and delivering tailored campaigns. Collaborate with hotel teams and the Group Marketing Department to ensure aligned, impactful marketing activity. Manage offline marketing, media buying, and creative projects from concept to completion. Oversee budgets, campaign reporting, and the creation of high-quality marketing assets. Support the roll-out of marketing calendars for key business areas such as Weddings, Spas, and Restaurants. What We’re Looking For A degree in Marketing or a related field is preferred. Minimum 3 years’ marketing experience, ideally in hospitality or an agency environment. Strong project management and organisational skills. Confident communicator with proven stakeholder management experience. Track record in delivering integrated marketing campaigns across multiple channels. Creative, proactive, and able to turn insights into action. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Marketing and Sales Industries Advertising Services Referrals increase your chances of interviewing at The iNUA Hotel Collection by 2x Get notified about new Marketing Account Manager jobs in Dublin, County Dublin, Ireland . 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