Muckros Park Hotel & Spa are looking for a Casual Bartender to join our team. The ideal candidate must be passionate about hospitality, possess excellent customer service skills, and thrive in a fast-paced environment. As a Bartender, you'll be responsible for drinks service in the M&E department, providing personalised service to our guests, and contributing to the overall success of our beverage program. Responsibilities: Drink Excellence: Prepare and serve a variety of alcoholic and non-alcoholic beverages with precision and creativity, ensuring consistency and quality in every pour. Customer Service: Provide attentive and friendly service to guests, anticipate their needs, and create a welcoming atmosphere at the bar. Menu Knowledge: Demonstrate thorough knowledge of our beverage menu, including wines, beers, and spirits, and offer recommendations to guests based on their preferences. Upselling: Proactively promote specials, signature cocktails, and seasonal offerings to enhance the guest experience and drive revenue. Cleanliness and Organisation: Maintain a clean and organised bar area, including proper storage of ingredients, glassware, and equipment, in accordance with health and safety standards. Team Collaboration: Work collaboratively with other team members and management to ensure seamless service and guest satisfaction. Compliance: Adhere to all alcohol service regulations and company policies, including checking identification to verify legal drinking age and refusing service to intoxicated guests when necessary. Inventory Management: Assist in monitoring and managing inventory levels, placing orders for supplies as needed, and minimising waste to control costs. Training and Development: Stay updated on industry trends, attend training sessions, and participate in workshops to enhance your skills and knowledge in mixology and hospitality. Qualifications: Previous experience as a bartender in a high-volume establishment, preferably within a hotel or upscale restaurant setting. Strong knowledge of beverage trends. Excellent communication and interpersonal skills, with the ability to engage with guests and build rapport. Attention to detail and a passion for delivering exceptional service. Ability to multitask and work efficiently under pressure in a fast-paced environment. Flexibility to work evenings, weekends, and holidays as required. Join us at iNUA Collection and embark on a rewarding career where you can showcase your talent, creativity, and passion for hospitality. If you're ready to elevate the bar experience for our guests and be part of our team, we want to hear from you! Apply now and let's raise a glass to your future with us. #J-18808-Ljbffr
Our hotel, the Gateway Hotel, part of The iNUA Collection is now looking for a passionate and professional Receptionist to join our team. As the first point of contact for our valued guests, you will play a pivotal role in ensuring a memorable and positive experience. Responsibilities: Welcome guests with a warm and friendly smile, ensuring a positive first impression. Efficiently check-in and check-out guests, processing payments and adhering to all company procedures. Provide exceptional customer service, addressing guest inquiries and resolving any issues promptly and professionally. Manage switchboard operations, directing calls and providing information to guests. Maintain a well-organised reception area, ensuring cleanliness and tidiness. May assist with administrative tasks, such as filing and photocopying. Qualifications: Previous experience in a hospitality setting, preferably within a hotel environment. A genuine passion for exceeding guest expectations and delivering exceptional service. Excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds. Strong organisational skills with a keen eye for detail. Proficiency with PMS like HotSoft and/or Opera. Benefits: Competitive salary and benefits package. Opportunity to work within a dynamic and supportive team. Be part of a prestigious hotel collection renowned for exceptional service. Gym and Pool free membership. Access to employee discounts for you, your family and friends. Learning and development opportunities. We are looking for a motivated and enthusiastic individual to join our team! If you are passionate about hospitality and thrive in a fast-paced environment, please apply today and join our INUA Collection family! The iNUA Collection is an equal opportunities employer. #J-18808-Ljbffr
The award winning 5-star Muckross Park Hotel & Spa in the stunning National Park is now recruiting for a Linen Porter to join the team. If you have a passion for details, understand hospitality and enjoy the company of likeminded colleagues & guests, you should contact us! At Muckross Park Hotel we strive for excellence and to always uphold 5-star standards. As a member of the Accommodation team, you will play a major role in uphold those standards. The main duties of the role: Stock storerooms for accommodation assistants with linen, towels, toiletries, toilet rolls, etc. Collect all full linen bags, and keep hallways clear throughout the day. Put in any extra beds/cots required into arrival rooms, and remove them on departure. Hoover and deep clean the stairs & hallways. Rooms cleaning. All other duties as required by the Accommodation Manager / Supervisor. Supplying linen and guest supplies to the Accommodation Assistant. Carrying out regular stock-take of linen and guest supplies. Ensuring the upkeep and cleanliness of public areas and the linen room. Providing excellent customer service to guests at all times according to the agreed standards. To have a thorough knowledge and understanding of all standards of performance and delivery within the accommodation department. Participate in Departmental training. To work as part of the Accommodation Team. The ideal candidate will have: Experience working as an Accommodation Assistant and Linen Porter. Fluent English, ability to converse with our guests is essential. Excellent attention to detail. Excellent Customer Service skills. Ability to work in a busy environment. Why apply? We provide an excellent working environment for our colleagues. Work benefits include: Competitive salary Benefits package You will be able to avail of Employee hotel discounts across the iNua Collection Special rates for family and friends accross the iNua Collection To Apply: Please submit your resume and cover letter via email. We thank all applicants for their interest, however only those selected for an interview will be contacted. Join our team and help us create exceptional experiences for our guests! #J-18808-Ljbffr
Do you thrive in a world of relaxation and rejuvenation? Are you passionate about creating unforgettable spa experiences? If so, Muckross Park Hotel & Spa are invite you to join our team and be part of The iNUA Collection family! As a Spa Therapist , you will play a pivotal role in delivering exceptional service to our valued guests. You will provide a variety of massage, facial, and body treatments in our tranquil spa environment, ensuring each guest leaves feeling pampered and renewed. Responsibilities: Conduct consultations to understand guest needs and recommend appropriate spa treatments. Perform a variety of massage, facial, and body treatments to the highest standard. Maintain a clean, hygienic, and inviting treatment environment. Uphold the exceptional standards of service synonymous with The iNUA Collection brand. Contribute to a positive and professional spa team environment. Qualifications: ITEC or CIBTAC spa therapy qualifications (or equivalent). Minimum of 1 year experience in a spa setting. Strong massage and body treatment skills. Excellent communication and interpersonal skills. A passion for providing exceptional guest service. Ability to work effectively as part of a team and independently. We Offer: Competitive salary and benefits package. Opportunity to work in an established spa environment. The chance to be part of a supportive and professional team. Career development and growth opportunities within The iNUA Collection. Discounts across the group for you, your family and your friends. We look forward to hearing from you! #J-18808-Ljbffr
Join our team at iNUA Collection , where we pride ourselves on delivering exceptional service and unforgettable experiences to our guests. As part of our dynamic hospitality group, you'll have the opportunity to work in a vibrant environment surrounded by talented professionals dedicated to exceeding expectations. We are looking for a skilled Bartender to join our team at one of our hotels within the iNUA Collection group. The ideal candidate will be passionate about mixology, possess excellent customer service skills, and thrive in a fast-paced environment. As a Bartender, you'll be responsible for crafting exquisite cocktails, providing personalised service to our guests, and contributing to the overall success of our beverage program. Responsibilities: Mixology Excellence: Prepare and serve a variety of alcoholic and non-alcoholic beverages with precision and creativity, ensuring consistency and quality in every pour. Customer Service: Provide attentive and friendly service to guests, anticipate their needs, and create a welcoming atmosphere at the bar. Menu Knowledge: Demonstrate thorough knowledge of our beverage menu, including cocktails, wines, beers, and spirits, and offer recommendations to guests based on their preferences. Upselling: Proactively promote specials, signature cocktails, and seasonal offerings to enhance the guest experience and drive revenue. Cleanliness and Organisation: Maintain a clean and organised bar area, including proper storage of ingredients, glassware, and equipment, in accordance with health and safety standards. Team Collaboration: Work collaboratively with other team members and management to ensure seamless service and guest satisfaction. Compliance: Adhere to all alcohol service regulations and company policies, including checking identification to verify legal drinking age and refusing service to intoxicated guests when necessary. Inventory Management: Assist in monitoring and managing inventory levels, placing orders for supplies as needed, and minimising waste to control costs. Training and Development: Stay updated on industry trends, attend training sessions, and participate in workshops to enhance your skills and knowledge in mixology and hospitality. Qualifications: Previous experience as a bartender in a high-volume establishment, preferably within a hotel or upscale restaurant setting. Strong knowledge of mixology techniques, cocktail recipes, and beverage trends. Excellent communication and interpersonal skills, with the ability to engage with guests and build rapport. Attention to detail and a passion for delivering exceptional service. Ability to multitask and work efficiently under pressure in a fast-paced environment. Flexibility to work evenings, weekends, and holidays as required. Join us at iNUA Collection and embark on a rewarding career where you can showcase your talent, creativity, and passion for hospitality. If you're ready to elevate the bar experience for our guests and be part of a dynamic team, we want to hear from you! Apply now and let's raise a glass to your future with us. #J-18808-Ljbffr
As a Group Marketing Manager, you will be a key member of the Cliste Marketing Studio, responsible for coordinating marketing activities across a portfolio of hotels and hospitality businesses. Cliste Marketing Studio is an in-house agency for our portfolio of owned businesses and clients, and your role as such will be similar to that of an Account Manager in an agency. You will work closely with the General Managers (GMs) of each business, to ensure that marketing aligns with their business needs and objectives. Key Responsibilities: Act as the account manager for a set of hotels and businesses within Cliste Hospitality. Be the main marketing point of contact for a portfolio of hotels and brands, coordinating with each brand’s General Manager on their business needs. Ensure effective collaboration & communication with each GM, through building strong relationships with them and building a strong knowledge of their specific business Develop and execute marketing campaigns for each hospitality business, inclusive of campaigns promoting rooms, restaurants, spas, fitness clubs, and wedding venues. Ensure campaigns align to briefs provided by the Marketing Directors, and that timelines are met, and budgets respected. Secure advertising space in newspapers, magazines, radio, and podcasts through media relationship building. Use data-based decision making to ensure media partners chosen align with your brand’s customer personas and the specific goals of each campaign Manage all in-property marketing collateral, including signage, totems, digital screens, in-room brochures, flyers, and pop-ups. Ensure delivery and positioning of these on-site aligns to marketing campaign dates and drive maximum customer awareness. Write and upload website landing pages for any new experiences, offers, or business changes for your set ofbrands. Update all pricing, contact details, and factual information on each brand’s website in line with experiences available on-site to customers. Provide the Digital Team with an annual and monthly contentcalendar so they can plan ahead for site optimisation and Ad alignment. Create, capture, and upload content for your brands’ key campaigns to our social media distribution platform to support the Digital Team when required, aligned to their SoMe guidelines Collaborate with the Commercial Team, PR Team, and the Digital Team to ensure your 360 roll-out of campaigns aligns to their streams’ strategies (Product-price-placement, PR-Influence, website-digital-social, owner experience, reviews etc.) Analyse and improve marketing performance for each hotel on an on-going basis by compiling all data for each of your brands that is required in Group Monthly Reports, GM Monthly Reports, and campaign-specific reports. Deliver these reports in a timely manner to the Marketing Directors, along with your commentary and proposed actions for continuous improvement. Monitor the business performance of each of your brands on a weekly and daily basis (Pick-Up Reports and Weekly F&B Reports) and adjust marketing campaigns in line Ensure the annual marketing budget of your set of brands delivers a strong ROI, no leakage, and no overspends. Raising purchase orders, update budget control files in real-time, and attend monthly P&L calls to explain your marketing spends versus revenues generated to the GM and Finance Teams. Conduct competitor and market data analysis, including Go To Market competitor strategies, analysis of their campaign performance and media strategies, to develop counter strategies. Develop hotels’ annual business plans for Fitness Clubs, Weddings, Spa, and Restaurant, in conjunction with each hotel’s General Manager, Cluster Revenue Manager, and Commercial Team Liaise with your counter-part Cluster Revenue Manager on a day-to-day basis to deliver the Rooms marketing strategy outlined in Annual Business Plans, setup rooms packages on websites, and continuously updateprices on all marketing channels in line with current revenue rates Coordinate on a quarterly basis to gather all required details and pricing of offers that are outlined in Annual Business Plans for your brands’ Restaurants, Cafes, Fitness Clubs, Weddings, and Spas. Compile these details into an annual marketing calendar and share with the wider Cliste Marketing Studio Support the Cliste Marketing Studio on ad hoc assignments and project work as required. About You: Proven experience in a similar role Understanding of multi-channel strategies, including offline, PR, digital and social media marketing Strong knowledge of marketing analytics and reporting Proactive and creative personality, with an analytical approach to problem solving Highly organised, with a strong attention to detail Strong written and verbal communication skills and an understanding of how to collaborate within large cross-functional teams. #J-18808-Ljbffr
The Tullamore Court Hotel is now recruiting for a Bar Tender for mid-week work to join the team. We are looking to recruit a team member who is passionate about the hospitality industry and the customer experience. Tullamore Court Hotel is situated in the heart of the Irish countryside in Tullamore, County Offaly, only 60 minutes from Dublin or Galway and 75 minutes from Limerick. The 4* Tullamore Court Hotel is one of the hotels in the iNua Collection, which is an Irish owned regional hotel group. As a proud member of the Irish Hotel Federation Quality Employers Programme, the iNUA Group thrives in providing many development opportunities for motivated, driven, and efficient employees across all our departments. As a people-centric hotel group, every day we aim to foster a positive team spirit and an enjoyable working environment through mutual respect and trust amongst colleagues. Role: Reporting to the Departmental Manager, the successful candidate will assist in the efficient running of the Bars in accordance with hotel procedures and standards. Duties: To present and serve all beverages and food in a friendly and professional manner. To have full product knowledge. To follow all operational procedures regarding the requisitioning of stock and in recording wastage and ullage. To be responsible for ensuring that all cash, vouchers, cheque, and credit card transactions are correctly completed, and charges are correctly placed. To follow correct opening and closing procedures for each type of shift. To clean and maintain bars and storage areas. To promote a helpful and professional image to the customer and give full co-operation to any customer requiring assistance, with a prompt, caring, and helpful attitude. To anticipate guest needs in order to enhance quality service and in turn enhance guest satisfaction. To work as part of the overall team. To carry out all cleaning duties as per the cleaning schedule. To give full co-operation to any colleague requiring assistance in a prompt, caring, and helpful manner and to be flexible in assisting around the hotel in response to business and guest needs. To have a complete knowledge of the hotel product and services it offers. To positively promote sales within your department and maximise sales opportunities for the whole hotel. The ideal candidates for this position: Must be courteous and focused on providing a consistently high standard of service and hygiene. Must have some bar or hospitality industry experience (minimum 3 months experience). Must always maintain a professional image through appearance. Must be a team player with the ability to multitask. Must possess excellent communication and interpersonal skills. The many benefits of working in the hotel are: Fitness Club Membership Free meals on duty. Free car parking. Continuous training and opportunities to develop and progress within the company. Staff recognition programmes. Recruitment referral bonus. Employee discounts on accommodation and food across the group. Friends and Family Special Rates. Employee Assistance Programme. Group Pension Scheme. Paid Maternity/Adoptive and Paternity leave. Healthcare contribution. Discount on Spa treatments and products. Educational assistance. Opportunities for promotion. #J-18808-Ljbffr
Do you thrive in a world of relaxation and rejuvenation? Are you passionate about creating unforgettable spa experiences? If so, we invite you to join our team and be part of The Radisson Blu Sligo ! As a Spa Therapist , you will play a pivotal role in delivering exceptional service to our valued guests. You will provide a variety of massage, facial, and body treatments in our tranquil spa environment, ensuring each guest leaves feeling pampered and renewed. Responsibilities: Conduct consultations to understand guest needs and recommend appropriate spa treatments. Perform a variety of massage, facial, and body treatments to the highest standard. Maintain a clean, hygienic, and inviting treatment environment. Uphold the exceptional standards of service synonymous with The iNUA Collection brand. Contribute to a positive and professional spa team environment. Qualifications: ITEC or CIBTAC spa therapy qualifications (or equivalent). Minimum of 1 year experience in a spa setting. Strong massage and body treatment skills. Excellent communication and interpersonal skills. A passion for providing exceptional guest service. Ability to work effectively as part of a team and independently. We Offer: Competitive salary and benefits package. Opportunity to work in an established spa environment. The chance to be part of a supportive and professional team. Career development and growth opportunities within The iNUA Collection. Discounts across the group for you, your family and your friends. We look forward to hearing from you! #J-18808-Ljbffr
Do you have a passion for culinary excellence and a drive to lead a team? Our hotel, a proud member of The iNUA Collection, is now looking for a talented and experienced Sous Chef to join our vibrant kitchen team. In this exciting role, you will play a pivotal role in supporting the Head Chef in all aspects of kitchen operations. Your responsibilities will include: Assisting the Head Chef in menu development, recipe creation, and costing. Overseeing daily kitchen operations, including mise en place, food preparation, and service. Leading and motivating a team of chefs and kitchen assistants, ensuring a positive and productive work environment. Maintaining the highest standards of quality and consistency in all dishes. Ensuring adherence to all health and safety regulations. You are the ideal candidate if you possess: A minimum of 3-5 years' experience as a Sous Chef or Chef de Partie in a reputable establishment. Strong leadership skills with the ability to motivate and develop a team. Exceptional culinary skills with a passion for innovative and high-quality cuisine. Excellent organisational and planning abilities. The ability to work effectively under pressure and in a fast-paced environment. A strong commitment to food safety and hygiene standards. The iNUA Collection offers: A competitive salary and benefits package. The opportunity to work in a dynamic and supportive kitchen environment. Work alongside a talented and passionate team. Career development and growth opportunities within The iNUA Collection. Discounts across the group for you, your family and friends. We look forward to hearing from you! #J-18808-Ljbffr
Do you thrive in a fast-paced environment and enjoy ensuring exceptional guest experiences? Are you passionate about the hospitality industry and have experience in meetings and events? If so, we want to hear from you! About the Role: We are looking for a highly motivated Food and Beverage Assistant to join our dynamic team, specifically focused on supporting meetings and events. You will play a key role in ensuring the smooth operation of all food and beverage services for our valued guests. Responsibilities: Assist with the set-up and breakdown of banquet spaces for meetings and events, ensuring adherence to high standards of presentation and cleanliness. Work collaboratively with the catering team to deliver exceptional service to event attendees. Welcome guests warmly and professionally. Upsell menu items and beverages where appropriate. Address guest inquiries and concerns promptly and professionally Maintain a positive and professional demeanor, anticipating guest needs and exceeding expectations. Collaborate with colleagues to ensure a seamless and efficient service experience for all events. Learn and adhere to the hotel's food and beverage service standards and menu knowledge. Uphold the highest standards of cleanliness and sanitation in all service areas. Participate in ongoing training programs to develop your skills and knowledge. Qualifications: Minimum of 1 year experience in a food and beverage service role, preferably within a hotel setting. Proven experience supporting meetings and events. Excellent communication and interpersonal skills, with the ability to build rapport with guests. Strong teamwork and collaboration skills. A positive and enthusiastic attitude with a dedication to exceeding guest expectations. Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously. A flexible approach to scheduling, including evenings and weekends. Basic knowledge of food and beverage service procedures is a plus. What we offer: Competitive salary and benefits package. Opportunity to learn from experienced chefs and gain valuable exposure to the hospitality industry. Work in a dynamic and supportive team environment. The chance to be part of a team creating exceptional guest experiences. B&B discounts across the iNUA Collection group. We encourage applications from enthusiastic individuals who are eager to learn and contribute to our team's success. We look forward to hearing from you! #J-18808-Ljbffr
