Business Development Representative - UKI Join to apply for the Business Development Representative - UKI role at The Hustle . As a Business Development Representative, your role is to seek out and engage “good fit” companies through strategic prospecting. To do this you will leverage HubSpot’s existing leads and generate new interest through calls, emails, and social media messaging. When connecting with a prospect, you will learn about their business challenges to determine whether HubSpot will serve as a solution. When you have identified a qualified prospect, your goal is to concisely communicate the value of HubSpot and gain interest in a deeper conversation with an Account Executive. You will have a working relationship with 2-3 Account Executives. Each day you will collaborate with the Account Executives you support and your fellow BDRs to develop innovative strategies for uncovering new opportunities. Responsibilities Conduct high volume prospecting for qualified leads (new users and potential customers) Work closely and collaboratively with Account Executives to develop and implement appropriate prospect strategies and plans Schedule online product demonstrations for a qualified lead whilst ensuring you meet your monthly goals Understand the customers’ needs and challenges using sales methodologies, i.e. BANT Carry out market research to broaden the customer base of HubSpot Role Requirements The desire and commitment to be in Tech Sales Sales/prospecting experience and experience working in a high-growth, "scale up" environment Fluency in English A sharp focus on your goals and a strong approach for achieving them The ability to deal with and address objections, open to being coached Strong organizational and time management skills Passion for helping businesses grow and curiosity about the tech industry What's in it for you? Hybrid working policy that suits your working preference Amazing colleagues to learn from and having a mentor you can turn to Interactive employee training and a month-long onboarding experience to help you get started A clear career path with regular promotion tracks An education allowance up to €4,250 per year and a free books program so you can keep on learning Unlimited paid vacation days on top of your annual 25 days paid time off Mental health coaching and sessions (Modern Health app) and other health benefits, i.e. Life Assurance, long-term illness cover, fitness reimbursement of up to €250 About HubSpot HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you. You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #4 Best Place to Work on Glassdoor in 2021, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot. Please note: This is a role that we hire on an ongoing basis throughout the year. If you choose to apply for this role, your information will be reviewed by our recruiting team and we will reach out to you if your background matches an opening at this time or in the future. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers. #J-18808-Ljbffr
Join to apply for the DACH Customer Success Manager role at The Hustle . The Role HubSpot is looking for a DACH Customer Success Manager who is interested in using creativity to solve problems, build long-term relationships with businesses, and help their customers use software to achieve their inbound goals. Customer Success Managers are the trusted inbound advisors for each of their customers. They have an intimate understanding of how their businesses work and what the businesses need to grow and thrive. In working with your customers, you will find that no two of them are the same. In the morning, you could be working with the Marketing Manager at a carpet manufacturer about how to rank for the keyword “stain resistant carpet” through more effective blogging. In the afternoon, you could be talking to the CMO of a software company about how to convert more of their free trials into customers through marketing automation and the sales platform. This role is open in our Dublin, Berlin, London, Paris, Madrid or Ghent office or remote from anywhere in Ireland, Germany, UK, France, Spain or Belgium. In This Role You’ll Get To Manage 100 – 200 customer relationships. Some of your customers will be new while others may have been using HubSpot for several years. Work with your customers on a regular basis to understand their goals and aligning them with the necessary resources to achieve them. Partner with different teams at HubSpot to 'solve for the customer' including onboarding, up-sell/x-sell, and renewals. You will get to know HubSpot’s software incredibly well and help your customers fully adopt the platform. Your day-to-day is a mix of proactive and reactive work, and CSMs have a lot of autonomy in managing their “book of business”. The proactive work includes 4-5 scheduled deep-dive meetings per day with customers, where you review their progress, make strategic and tactical recommendations, and keep them up to date on the latest and greatest features from HubSpot. The reactive work runs the gamut from questions about invoices to “how to” questions about the software. Promote the growth of your install base by uncovering, scoping and qualifying opportunities where customers can use more HubSpot products and services to ensure customer retention and growth. Understand technical roadblocks and make recommendations on solution implementation and core integrations using HubSpot to overcome them. If you’re stimulated by problem solving - whether it’s a business or technical challenge – this is the role for you. To excel in this role you will need to have: Fluency in written and spoken English and German. 1+ years of experience in a client-facing or account management role. Business savvy with consultative, problem solving, and issue resolution skills. Strong knowledge of the media/digital landscape. Motivated self-starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations. Super organised, quick learner who works well under pressure. Strong negotiation skills, comfortable navigating financial conversations, and dealing with cancellations. It’s easy for you to build and maintain relationships, manage expectations, and identify issues that require escalation. Knowledge of Inbound Marketing or the aptitude to learn it quickly and independently are required. Support an ongoing partner relationship to maximise acquisition, retention, and up-sell rates. About HubSpot HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you. You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. #J-18808-Ljbffr
Join to apply for the DACH Customer Success Manager role at The Hustle 3 days ago Be among the first 25 applicants The Role HubSpot is looking for a DACH Customer Success Manager who is interested in using creativity to solve problems, build long-term relationships with businesses, and help their customers use software to achieve their inbound goals. Customer Success Managers are the trusted inbound advisors for each of their customers. They have an intimate understanding of how their businesses work and what the businesses need to grow and thrive. In working with your customers, you will find that no two of them are the same. In the morning, you could be working with the Marketing Manager at a carpet manufacturer about how to rank for the keyword “stain resistant carpet” through more effective blogging. In the afternoon, you could be talking to the CMO of a software company about how to convert more of their free trials into customers through marketing automation and the sales platform. This role is open in our Dublin, Berlin, London, Paris, Madrid or Ghent office or remote from anywhere in Ireland, Germany, UK, France, Spain or Belgium. In This Role You’ll Get To Manage 100 – 200 customer relationships. Some of your customers will be new while others may have been using HubSpot for several years. Work with your customers on a regular basis to understand their goals and aligning them with the necessary resources to achieve them. Partner with different teams at HubSpot to 'solve for the customer' including onboarding, up-sell/x-sell, and renewals. Along the way, you will get to know HubSpot’s software incredibly well and help your customers fully adopt the platform. Your day-to-day is a mix of proactive and reactive work, and CSMs have a lot of autonomy in managing their “book of business”. The proactive work includes 4-5 scheduled deep-dive meetings per day with customers, where you review their progress, make strategic and tactical recommendations, and keep them up to date on the latest and greatest features from HubSpot. The reactive work runs the gamut from questions about invoices to “how to” questions about the software. Promote the growth of your install base by uncovering, scoping and qualifying opportunities where customers can use more HubSpot products and services to ensure customer retention and growth. Understand technical roadblocks and make recommendations on solution implementation and core integrations using HubSpot to overcome them. If you’re stimulated by problem solving - whether it’s a business or technical challenge – this is the role for you. To excel in this role you will need to have: Fluency in written and spoken English and German. 1+ years of experience in a client-facing or account management role. Business savvy with consultative, problem solving, and issue resolution skills. Strong knowledge of the media/digital landscape. Motivated self-starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations. Super organised, quick learner who works well under pressure. Strong negotiation skills, comfortable navigating financial conversations, and dealing with cancellations. It’s easy for you to build and maintain relationships, manage expectations, and identify issues that require escalation. Knowledge of Inbound Marketing or the aptitude to learn it quickly and independently are required. Support an ongoing partner relationship to maximise acquisition, retention, and up-sell rates. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here. About HubSpot HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you. You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot. #J-18808-Ljbffr
Join to apply for the Group Product Manager, Billing & Subscription Management role at The Hustle 2 days ago Be among the first 25 applicants POS-3301 The HubSpot Product team is passionate about building tools that help businesses market, sell, serve their customers, and ultimately grow better. We build for more than 230,000 customers in over 120 countries around the world. Our team has scaled rapidly over the past few years, and our need for adaptable and remarkable product leaders has grown in kind. We are looking for a Group Product Manager for Fintech’s Billing Product Group. This leader will oversee several teams including Payments, Subscriptions, Self Service Billing, Invoicing & Credits, Transactions Experience, Billing Communications, and internal quote-to-cash software. You will play a pivotal role in helping HubSpot scale by leveraging AI to drive efficiencies in our back-office, while also bringing new pricing and billing models to market globally. You will directly manage a growing team of six or more product managers and eventually product leads across Ireland, the UK, and North America. You’ll be responsible for ensuring HubSpot has a low-friction, delightful and consumer-grade billing experience that enables 200k+ customers to seamlessly resolve billing inquiries in a timely manner. In addition, you’ll play a leading role in expanding billing capabilities into external ecosystems and marketplaces to unlock new channels of growth for HubSpot. You’ll be on the forefront of exploring new technologies and incorporating them back into our billing platform so we can scale to meet our ever-growing customer base. Responsibilities This GPM role will be responsible for leading a growing team of PMs responsible for a suite of features that are critical to our 200k+ HubSpot customers as well as our internal Quote-to-Cash teams. These features include: Account & Billing Experience: responsible for helping customers manage their billing and subscription options in a self-serve manner. Billing Admin Experience: responsible for helping our quote-to-cash reconcile customer billing issues in a timely manner with a focus on collections and cash application. Billing Communication Platform: responsible for Billing’s overarching communication strategy and technology, integral for all critical billing touchpoints. Billing Payments: responsible for ensuring payment availability globally and supporting new payment methods in regions of high leverage. Invoices & Credits: responsible for the invoicing technology and experience as well as the credit memo object and applications. Transaction Platform: responsible for ensuring a seamless transaction experience across the entire billing lifecycle. Subscription Platform: responsible for HubSpot’s Subscription Management platform and Contract Object technology that powers 200k+ customer subscriptions. The Billing Group in Fintech is a critical part of HubSpot’s long term strategy. These teams are instrumental in ensuring our customers have the tools they need to grow and succeed with HubSpot. In this role, the GPM will be responsible for creating and executing on the vision of how we best solve for our customers in this space. They will maintain a high bar for product quality, while driving an excellent customer experience throughout the product and determining how we position our capabilities here as a competitive advantage. If you are a leader skilled in marrying product strategy with the growth of your company, while scaling a product team into more than the sum of its parts, we want to talk to you. In This Role, You’ll Get To Join a product led culture Drive our strategy, product roadmap & guide new product ideas from an initial concept all the way to product launch Work in alignment with partners in UX and Engineering to create the greatest value and usability for our customers Use data to identify opportunities, strategize to execute these changes, and partner with business stakeholders across HubSpot to make these solutions for our customers Have a big voice and greater impact - we’re excited to hear your point of view You’ll support your team with clear expectations and career paths which allows our turnover to be low and eNPS scores high You will be empowered and empower your teams to show up authentically and be based where you can do your best work even if that’s remote Build psychologically safe and diverse teams and care deeply about inclusion Turn the HubSpot Billing organization from a cost-reduction center into a revenue-generating growth engine. We Are Looking For People Who Have A proven track record of building and leading diverse and inclusive product management teams as a people manager (hiring, performance management, coaching of Product Managers) A deep focus on understanding our customers and making their experience personalized and better Excellent verbal and written communication skills, and the willingness to defend their ideas to key stakeholders Implemented new ways of integrating artificial intelligence into everyday processes to drive efficiency and create value Experience with complex growth initiatives and product rollouts Healthy technical and interpersonal problem-solving skills Proven leadership skills, and the ability to make decisions, test assumptions, and iterate - often without perfect information Desire and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment Someone who can add to the culture of the product team and cares about diversity, inclusion, and belonging Experience in driving growth and monetization leverage while balancing cost savings and driving internal efficiencies Experience managing multiple billing and subscription models that range in complexities from subscription-based billing to more variable pricing models like usage or outcome-based billing. Experience driving internal efficiencies through emerging technologies like AI and LLM Strong technical understanding of the inner workings of subscriptions, billing, and payments. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. About HubSpot HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you. You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. #J-18808-Ljbffr
Join to apply for the Technical Lead, Frontend role at The Hustle . At HubSpot, we are committed to helping millions of organizations grow better. The Product Platform engineering team at HubSpot builds and maintains the core infrastructure and foundational services that power HubSpot's suite of products. This team is dedicated to creating scalable and reliable systems that enhance integration and performance across all product offerings. By providing common frameworks, APIs, and engineering best practices, the team ensures seamless interoperability and boosts developer productivity, ultimately enabling faster and more efficient feature development. Key Expectations For a Technical Lead: Act as a player-coach, leading a high-performing team while also contributing to production code. Mentor and support frontend engineers, fostering innovation and inclusivity. Collaborate with Product, Design, and Data Science teams to define and drive strategic goals. Ensure product reliability by proactively managing on-call responsibilities. Shape product direction and advocate for a user-first approach to development. Encourage professional growth, helping team members take on more complex challenges. Facilitate cross-team collaboration to improve product features and usability. What We Look For In Candidates: Technical expertise in TypeScript, React, or similar frontend technologies. A strong focus on user experience and the ability to empathize with user challenges. Ability to solve complex technical problems while aligning with business goals. Experience or interest in data analysis (e.g., Amplitude, Looker, Excel). Enthusiasm for integrating AI-driven efficiencies into the business. Excellent communication skills to collaborate with cross-functional teams. A hands-on leadership approach, leading by example and fostering team growth. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements. About HubSpot: HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you. Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Internet News #J-18808-Ljbffr
Staff Software Engineer, Backend - Global Search (Remote within Ireland) Join to apply for the Staff Software Engineer, Backend - Global Search (Remote within Ireland) role at The Hustle . We’re looking to add a Staff Engineer to the Global Search product group. Staff Software Engineers are highly productive, impactful, and trusted engineers who leverage their skills and knowledge to work autonomously on the most complex projects and set technical direction. Very complex problems can include those that are very broad, very deep, or problems that require spanning across many teams. The Global Search team owns the search that powers HubSpot, letting customers search across many different data sources. The product usually handles high traffic and is universally accessible from the navigation bar for every customer. Our team deals with extremely large amounts of data and has built a robust ingestion infrastructure to deliver the most relevant results. There are plenty of challenging engineering problems in this space, plus a lot of opportunities to use AI to make search even smarter and more personalized than ever before. As a Staff Software Engineer on Global Search, you will: Write and ship production code that has meaningful user and business impact. Envision, build and analyze new features and tools, each contributing to company growth and revenue. Work with a small cross-functional team of engineers, PMs, designers, content designers, and researchers. Collaborate with HubSpotters all over the company, whether in engineering, product, design, research, marketing, sales, etc. Help HubSpot users meet their goals, via changes you’ve made. Implement experiments that give us valuable insights into user behavior and how to improve their experience. Get exposure to how HubSpot works as a business. Be empowered to show up as your authentic self and choose a work style and location where you can do your best work, whether that’s at home, in an office, or a blend of the two. We’re not just looking for engineers with many years of experience. Instead we’re looking for engineers who also have a track record of unique excellence, leadership, and leveling up those around them. We work with Java primarily, but experience with specific technologies is secondary to strong programming fundamentals. What We’d Like To See: A passion for clean, scalable code and for product feature development and product innovation. Experience working closely with, and contributing ideas and feedback to, product management and designers to help create a solution to exceed our customer's needs. You not only get excited about big, technical challenges, but also about being very close to the business and our go-to-market strategies. You have or are interested in developing data analysis skills. You’re not afraid to dive into Amplitude, Looker, Excel or other data analysis tools and collaborate with our ops and analytics teams. The ability to work collaboratively with the team to solve problems, transfer knowledge, and develop overall product architecture. Coaching and mentorship experience. A track record in partnering successfully with recruiting to build remarkable engineering teams. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements. About HubSpot HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you. You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot. #J-18808-Ljbffr
Senior Software Engineer II, MLOps, Retrieval Infra Join to apply for the Senior Software Engineer II, MLOps, Retrieval Infra role at The Hustle . About The Role HubSpot is at the forefront of empowering businesses with cutting-edge AI, and our MLOps Group is at the heart of this initiative. We are seeking a Senior Software Engineer with a passion for machine learning operations and data engineering to join our ML Retrieval Infra team. The ML Retrieval Infra team is part of the MLOps whose goal is to provide infrastructure and tooling to Machine Learning Engineers to be able to excel in their work while also accelerating HubSpot Product & Engineering teams to adopt AI throughout the HubSpot product suite. Specifically, the ML Retrieval Infra team owns the lower-level components to power retrieval-powered AI applications like RAG (Retrieval Augment Generation) or recommendation use cases. Some of those components include a VectorDB and the layers on top of it. Responsibilities Design & Develop Scalable Retrieval Infrastructure Build and maintain the infrastructure powering retrieval-based AI features like Retrieval Augmented Generation and recommendation engines. Ensure the vector search engine is scalable, reliable, and easy to maintain by enhancing deployment, monitoring, and fault tolerance. Develop monitoring solutions to maintain the health and performance of the retrieval infrastructure. Collaborate With AI And Product Engineering Teams Partner with machine learning and product engineering teams to integrate retrieval infrastructure into HubSpot’s product ecosystem. Provide tooling and support to accelerate AI adoption and scaling across products. Innovate In Retrieval Technologies Stay current with advancements in retrieval, databases, and AI infrastructure, applying cutting-edge solutions to enhance HubSpot’s AI capabilities. Experiment with new retrieval strategies, AI model integration, and distributed systems to improve AI applications. Ensure Data Security, Privacy, And Compliance Implement security and compliance measures, including anonymization and encryption, to manage sensitive data in retrieval systems. Work with compliance teams to align retrieval infrastructure with HubSpot’s data governance policies. You'll Be a Fit If You have backend development experience. We work with Java, MySQL, Hbase, AWS, DropWizard, Kafka, and Kubernetes primarily, but experience with specific technologies is secondary to understanding programming fundamentals. Ideally, you have experience managing or working closely with a vector database. Have experience in building scalable retrieval applications. You are excited about current developments and the future of the retrieval space. Have worked with cloud infrastructure. You not only get excited about big, technical challenges but also about being very close to the business and our go-to-market strategies. Take ownership, work collaboratively, and figure things out. Someone who has shown that they can solve complicated technical problems and analyze tradeoffs with empathy for the developers, yet build creative solutions. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements. About HubSpot HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you. You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot. #J-18808-Ljbffr
Get AI-powered advice on this job and more exclusive features. POS-26186 About The Team Help HubSpot’s internal sales teams become the most efficient and effective in the industry by creating AI-powered tools to eliminate repetitive tasks, enhance collaboration, and drive consistent deal progression. Our goal is to enable each sales rep to improve deal velocity, adopt best practices seamlessly, and spend more time engaging with prospects/customers, providing an excellent buying experience. We aim to create a HubSpot CRM that will be an AI-powered Deal partner for our Sales Reps that aligns around three key themes: Assist, Guide, and Coach. In This Role, You’ll Have The Opportunity To Write and ship impactful production code that directly contributes to both user satisfaction and company growth Design, build, and evaluate new features and tools that drive revenue and help businesses grow better Collaborate in a diverse, cross-functional team of engineers, PMs, designers, and researchers, where everyone's input is valued Work closely with different teams across HubSpot, from product to research, to ensure a seamless experience for our users Help SMBs achieve their goals through enhancements you’ve brought to life in our products Gain a deep understanding of how HubSpot functions as a business, positioning yourself for both personal and professional growth Who You Are We’re not looking for specific tech stacks – we’re looking for passionate problem solvers who are excited to make an impact. You might be a great fit if you: Have backend development experience and are comfortable working with Java, MySQL, AWS, DropWizard, Kafka, Kubernetes, or similar technologies (though expertise in specific tools isn’t a deal-breaker) Are deeply user-focused and empathetic, understanding the challenges our customers face and how they move through our product Have a passion for AI with experience either in a professional manner or with personal projects. Enjoy tackling both technical challenges and business problems, and thrive when you’re close to the action in our go-to-market strategies Collaborate well with others, take ownership of your work, and are eager to "figure things out" in a supportive, innovative environment Have demonstrated the ability to solve complex technical problems while weighing tradeoffs, with a deep understanding of developer experience and business needs Why HubSpot? Flexibility that works for you: Whether you prefer remote, in-office, or hybrid work, we’ve got you covered. Inclusive culture: We believe diversity strengthens us. We’re committed to building an inclusive workplace where every perspective is valued. Career development: At HubSpot, we invest in your growth. You'll have access to mentorship, learning opportunities, and a clear path for career advancement. Come be a part of a team where your work matters—both to the businesses we serve and your own professional journey. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here. India Applicants: link to HubSpot India's equal opportunity policy here. About HubSpot HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you. You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information. Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Internet News #J-18808-Ljbffr
Staff Software Engineer, Backend - Global Search Join to apply for the Staff Software Engineer, Backend - Global Search role at The Hustle . POS-28331 We’re looking to add a Staff Engineer to the Global Search product group. Staff Software Engineers are highly productive, impactful, and trusted engineers who leverage their skills and knowledge to work autonomously on the most complex projects and set technical direction. Very complex problems can include those that are very broad, very deep, or problems that require spanning across many teams. The Global Search team owns the search that powers HubSpot, letting customers search across many different data sources. The product usually handles high traffic and is universally accessible from the navigation bar for every customer. Our team deals with extremely large amounts of data and has built a robust ingestion infrastructure to deliver the most relevant results. There are plenty of challenging engineering problems in this space, plus a lot of opportunities to use AI to make search even smarter and more personalized than ever before. Responsibilities Write and ship production code that has meaningful user and business impact. Envision, build and analyze new features and tools, each contributing to company growth and revenue. Work with a small cross-functional team of engineers, PMs, designers, content designers, and researchers. Collaborate with HubSpotters all over the company, whether in engineering, product, design, research, marketing, sales, etc. Help HubSpot users meet their goals, via changes you’ve made. Implement experiments that give us valuable insights into user behavior and how to improve their experience. Get exposure to how HubSpot works as a business. Be empowered to show up as your authentic self and choose a work style and location where you can do your best work, whether that’s at home, in an office, or a blend of the two. We’re not just looking for engineers with many years of experience. Instead, we’re looking for engineers who also have a track record of unique excellence, leadership, and leveling up those around them. We work with Java primarily, but experience with specific technologies is secondary to strong programming fundamentals. What We’d Like To See A passion for clean, scalable code and for product feature development and product innovation. Experience working closely with, and contributing ideas and feedback to, product management and designers to help create a solution to exceed our customer's needs. You not only get excited about big, technical challenges, but also about being very close to the business and our go-to-market strategies. You have or are interested in developing data analysis skills. You’re not afraid to dive into Amplitude, Looker, Excel or other data analysis tools and collaborate with our ops and analytics teams. The ability to work collaboratively with the team to solve problems, transfer knowledge, and develop overall product architecture. Coaching and mentorship experience. A track record in partnering successfully with recruiting to build remarkable engineering teams. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements. About HubSpot HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you. #J-18808-Ljbffr
Join to apply for the French Customer Support Specialist role at The Hustle . As a Customer Support Specialist, you will be responsible for working directly with HubSpot customers through phone, chat, and web, solving product-related queries as a valued partner and trusted advisor. You will strive to deliver a human and helpful Support experience through creative problem-solving and partner with our customers to help grow their business. Through working closely with your team, you will help build a positive, inclusive, and psychologically safe environment, accepting of all differences that makes HubSpot Support a diverse and unique place to work. We're a hybrid team. For this role, you have the flexibility to choose where you work: full-time in our Dublin office, in a hybrid arrangement, or fully remote from anywhere in Ireland. In This Role, You Will Apply business acumen to our customer situations to proactively identify challenges and opportunities. Use phone, live chat, and web tickets to partner with customers to effectively resolve issues, adapting to fluctuations in the volume of incoming inquiries. Remove technical barriers for our customers and help them navigate a variety of tools within HubSpot. Utilize the full potential of support resources and tools independently, and make sense of new and technical information. Apply troubleshooting frameworks to test, recreate, and investigate technical queries to minimize escalations and resolution time. Identify and diagnose software issues to fix and improve the product experience for our customers. Communicate thoughtful, empathetic, and complete resolutions tailored to each customer, enabling them to grow their business better. Collaborate within HubSpot to more deeply engage customers with our platform, and improve the overall customer experience. Be a role model and trusted advisor on the team showcasing a customer-first mindset and taking ownership of even the most complex and sensitive issues. We Are Looking For People Who Are fluent in English and French. Are self-motivated, always curious, and consistently eager to learn, with a growth mindset. Demonstrate a strong customer-first mentality and enjoy helping others by adding long-term value. Thrive in a dynamic and collaborative environment and are comfortable with ambiguity. Are seeking to receive regular feedback and coaching, to help you learn and grow in your role. Are able to understand and utilize documented knowledge to troubleshoot, resolve, and provide guidance on technical queries. Enjoy building technical skills, and acquiring in-depth knowledge about our product and related technical concepts. Embody our HEART values and add to our company culture. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements. About HubSpot HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you. You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot. #J-18808-Ljbffr
