The Spa Therapist will support the smooth running and objectives of the Spa department. All members of the Spa department will work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Spa Therapist, we want you to take pride in everything you'll be doing to support the Spa Manager and keep our spa running smoothly. Take a deep breath because you'll be stepping into a busy role! You'll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel's spa. If you're our ideal Spa Therapist, you will: * Offer exceptional guest care at all times * Implement departmental SOPs consistently with particular adherence to Health and Safety standards whilst carrying out treatments * Ensure that treatment rooms operate efficiently with regular cleaning taking place and treatments carried out to meet 5* guest expectations * Maintain excellent knowledge of the treatments, services and prices offered in the spa, including seasonal promotions and offers * Liaise directly with the Spa Manager and Head Therapist on sales targets and record daily sales figures accurately * Maintain good knowledge of relevant spa trends, treatments and products available on the market Some of the perks you could enjoy include: - Special rates on Leonardo Hotel rooms across the UK & Europe - Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops - Talent referral scheme - Thank You Week: from ice cream trucks to yoga classes and lots in between! - Wellbeing Calendar - Ongoing job-related training programmes with clear paths for progression We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Whether you join the NYX team, a Limited Edition or a Leonardo Hotel, you're part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality! Skills: Time management Attention to detail & Customer Service
Intent and passionate to create an unforgettable experience for our diners, we are looking for a Pastry Chef to create mouth-watering experiences, working with fresh products, you will be able to demonstrate a connection with the food you produce. Inspired to seek continuous improvements in the dishes you create, you'll demonstrate a positive relentless ambition to be at your best every day whether that be serving our award winning Afternoon Tea. If you're our ideal Pastry Chef, you will: * Have a keen eye for detail * Be positive and ambitious - we love new ideas and recipes! * Be passionate about the kitchen * Be able to work well under pressure and in fast paced environments Some of the perks you could enjoy include: - Special rates on Leonardo Hotel rooms across the UK & Europe - Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops - Talent referral scheme - Thank You Week: from ice cream trucks to yoga classes and lots in between! - Wellbeing Calendar - Ongoing job-related training programmes with clear paths for progression We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Whether you join the NYX team, a Limited Edition or a Leonardo Hotel, you're part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality! Skills: Time management Attention to detail & Customer Service
The Food & Beverage Supervisor will support the strategic initiatives and objectives of the Food & Beverage department, as well as supervising day to day operations. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. You'll be the backbone of the team as Food & Beverage Supervisor, as you'll be working with your Head of Department to motivate the team, ensuring that all guests have memorable experiences with us. Take a deep breath because you'll be stepping into a busy role! You'll be there for the team on the floor, showing exceptional leadership skills to maintain positivity over busy times and inspire excellent guest care. If you're our ideal Food and Beverage Supervisor, you will: * Support the Food and Beverage Manager to manage daily operations and supervise service delivery * Help to meet and exceed guests' expectations by offering exceptional hospitality * Support with the training and coaching of new team members * Be creative and bring ideas to the table * Lead by example! Don't forget to let your personality shine through * Support with the delivery of events to help create those "wow" moments Some of the perks you could enjoy include: - Special rates on Leonardo Hotel rooms across the UK & Europe - Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops - Talent referral scheme - Thank You Week: from ice cream trucks to yoga classes and lots in between! - Wellbeing Calendar - Ongoing job-related training programmes with clear paths for progression We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Whether you join the NYX team, a Limited Edition or a Leonardo Hotel, you're part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality! Skills: Time management Attention to detail & Customer Service
