Position Summary The Store Manager will be responsible for overseeing all aspects of daily operations in a busy retail store. This role involves managing staff, ensuring exceptional customer service, maintaining inventory, and implementing strategies to drive sales and profitability. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for coffee and customer service. Key Responsibilities Operations Management: Oversee daily operations to ensure a smooth and efficient workflow. Maintain high standards of cleanliness, organization, and compliance with health and safety regulations. Manage inventory, order supplies, and ensure optimal stock levels. Team Leadership: Recruit, train, and supervise staff, fostering a positive and productive work environment. Create and manage staff schedules to ensure adequate coverage during peak and off-peak hours. Conduct regular performance reviews and provide ongoing support and development for team members. Customer Service: Ensure exceptional customer service and handle customer inquiries and complaints professionally. Engage with customers to build relationships and enhance their experience. Implement strategies to increase customer satisfaction and loyalty. Financial Management: Monitor financial performance, including sales, expenses, and profitability. Prepare regular financial and operational reports for senior management. Develop and implement strategies to achieve business goals and drive sales. Marketing and Community Engagement: Develop and execute marketing strategies to attract and retain customers. Plan and coordinate events, promotions, and community outreach initiatives. Manage social media presence and other marketing channels to enhance brand visibility. Qualifications Proven experience as a manager or in a similar role within the retail industry. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to manage financial performance and achieve business goals. Proficiency in using management software and MS Office. Strong organizational and multitasking skills. Commitment to delivering exceptional customer service. Ability to work flexible hours, including weekends and holidays. Job Type: Full-time Pay: €39,000.00-€43,000.00 per year Benefits: Employee discount On-site parking Store discount Schedule: Day shift Weekend availability Ability to commute/relocate: Ballysimon, CO. Limerick: reliably commute or plan to relocate before starting work (preferred) Experience: Retail management: 1 year (required) Retail sales: 2 years (required) Language: English (required) Work authorization: Ireland (required) Work Location: In person Reference ID: HS1001A01 #J-18808-Ljbffr
