Talbot Hotel Carlow is searching for a Leisure Club Attendant to assist with daily operations at the leisure centre. Responsibilities include managing customer complaints, maintaining a safe swimming pool area, and processing memberships. Ideal candidates will have customer service experience, a strong commitment to safety, and attention to detail. Benefits include free parking, complimentary leisure club membership, pension scheme, and training opportunities. Join our progressive and growing company with a commitment to excellence. #J-18808-Ljbffr
Talbot Hotel Carlow, part of the Talbot Collection are currently recruiting for a Leisure Club Attendant Overall Job Purpose The Leisure Club Attendant assists in the day to day running of administration in the leisure centre in line with the company's "Empower Your Excellence" customer service programme. Assisting in the daily cleaning of Club and maintaining a safe and comfortable swimming pool area for members and guests. Support the sales and processing of leisure centre membership. Role Specific Duties Deal with customer complaints in an efficient and professional manner and to notify Management of these Ensure that cash in the safe is counted and balanced and brought over to the accounts office with the relevant paperwork. Ensure that all paperwork placed in the safe is processed on daily basis. Update the system with renewals of membership, enter any new members on the system and keep all membership information up to date. Process mailshots to members/perspective members ie. Renewal letters, promotions etc. Deal with any queries over the phone or via email in relation to membership or for existing members. Cover the reception desk as and when required. Take appointments for gym consultations. Ensure the correct levels of chemicals are used in all areas and that all safety equipment is used when handling any chemicals. Carry out daily routine checks and inspections of the facilities. Maintain a positive working environment in the Leisure Club Some Of Our Benefits Free parking Complimentary Leisure Club Membership Staff Meals Contributory company pension scheme. (12 months service requirement) Company Life Insurance Scheme Employee Assistance ProgrammeTalbot Collection Friends and Family Rates Training and Development Opportunities - we invest in our people Being part of a progressive & growing company Talbot Hotel Carlow, part of the Talbot Collection is an equal opportunities employer #J-18808-Ljbffr
