(DSC) - Delivery Service Centre Operator - Dublin Summary: We are currently looking to expand our dynamic Operations Planning Team by setting up the Delivery Service Centre (DSC). This role will deliver on our commitment to excellence through our cross-functional teams and company values. What is the Delivery Service Centre? The Delivery Service Centre leverages current technology and systems to drive improved results with focused resources utilizing real-time analytics and KPI measurements to improve delivery service to customers. The DSC improves communication and provides standardized processes leading to results-oriented accountability. The successful candidate will assist in the development, management, and optimization of real-time vehicle tracking systems. Key Accountabilities: Supervising the daily work and safety of delivery associates, including adherence to standard operating procedures and planned routes. Analysing live and historical data to ensure accuracy for maintaining optimal delivery plans and on-time customer service. Reviewing and reporting delivery productivity to relevant departments. Supervising labour hours and direct labour activities to improve and maintain the most efficient delivery plans. Recommending work schedules including stop changes and delivery window expectations. Providing advice on the accurate selection and utilization of company assets to support the transport department. Suggesting efficiency ideas, cost reduction measures, and assisting with implementation of delivery changes. Conducting associate observations, updating preferred delivery methods, and timely accident investigations. Creating specific ad hoc reports to identify areas for improvements. Requirements: Proficiency in Microsoft Office Suite including Excel, Word, PowerPoint. Flexibility regarding working hours, start and finish times which will depend on the business. Be adaptable to change with the ability to work independently. Excellent timekeeping and attendance. Excellent people skills, strong communication, motivation & interpersonal skills. Fluent English written and spoken. Core Competencies: Understanding your customers - acts as a role model in personal approach to internal and external customer goals. Flexibility & adaptability - demonstrates understanding of how change impacts people. Building effective relationships - candidate is a role model for maintaining constructive relationships across departments. Communication & listening - exceptional communication skills - writes and speaks clearly in a variety of settings. #J-18808-Ljbffr
As the leading foodservice provider across the island of Ireland, Sysco's success is driven by a team of passionate and dedicated individuals who go above and beyond to deliver every day. We don't just deliver food and drink to our customers. We deliver new thinking, technology and talent to our industry. We deliver opportunities - to ourselves and to our colleagues ensuring that we can all thrive in work and beyond. We are now looking for new talent to join us as we continue to grow, innovate and deliver. Credit Admin Assistant We are excited to offer a fantastic opportunity for a Credit Admin Assistant. It's a fantastic opportunity, and a great step for anyone looking to shake up their career. The role requires a candidate who will be: Detail Orientated Self-motivated and proactive Team Player If you are ready for a challenge, we want to hear from you. Apply today and discover what your career could look like with Sysco Ireland. Key Accountabilities: As a Credit Admin Assistant, you will assist in updating the debt ledger for the company and liaise with various departments within the business whilst reporting directly to the credit assistant manager. You will assist in monitoring the ledger accuracy, facilitate the processing of payments, invoices and credits, update customer portals and run various reports as the business demands as well as promote a positive working environment with your peers. Using a professional and proactive attitude, you will be responsible for ensuring customer accounts are up to date with clear and concise guidance and support, encouraging productivity and ensuring that targets and deadlines are met. You will also be responsible for customer queries and identify key issues requiring strong analytical and numerical skills. You will work closely with front of office departments including sales and pricing teams. An ability to build strong working relationships is a must. Responsibilities: Ensure customer accounts are maintained to the highest standard Effective and efficient communication with customers and peers Effectively handle customer queries / escalations Apply funds with accuracy Liaise with the cross functional departments across the business Assist colleagues with the various business demands Prepare daily/monthly/quarterly reports To represent the company as required Train new employees on the department's SLA's Updating and maintaining customer portals You will be accountable for: Maintenance for the email management system Updating customer ledgers to ensure operational efficiency Maintaining a high level of performance in conjunction with department KPIs Handling customer queries through phone and email Ensuring that all customer records are properly maintained Ensuring relevant transactions are processed on a daily basis Ensuring accurate document processing and policy information Requirements: Minimum of 2 years accounts receivable / payable experience Relevant qualification an advantage Strong attention to detail Full class B drivers licence and flexibility to travel Sysco Ireland Culture Customer Focus : We deeply understand our customers' needs, continuously looking at ways to deliver real value. Building Relationships : We foster strong, effective relationships across teams, always working together. We embrace change and support each other through it. Clear Communication : We communicate clearly and effectively, ensuring our message resonates. A Passion for Food : We source and deliver food and drink that inspires excellence and creativity in kitchens for the most memorable dining experiences. The duties and responsibilities outlined in this job description are neither definitive nor restrictive and may change in detail from time-to-time to meet the changing needs of the business. Sysco is an equal opportunity employer. #J-18808-Ljbffr
As the leading foodservice provider across the island of Ireland, Sysco's success is driven by a team of passionate and dedicated individuals who go above and beyond to deliver every day. We don't just deliver food and drink to our customers. We deliver new thinking, technology and talent to our industry. We deliver opportunities - to ourselves and to our colleagues ensuring that we can all thrive in work and beyond. We are now looking for new talent to join us as we continue to grow, innovate and deliver. Financial Accountant We are excited to offer a fantastic opportunity for a Financial Accountant . This role will play a key part in the overall growth of the organisation along with helping to maintain our core ethos here at Sysco - keeping the customer at the heart of everything we do. The role requires a candidate who will be: Detail Orientated Self-motivated and proactive Organised and results driven If you are ready for a challenge, we want to hear from you. Apply today and discover what your career could look like with Sysco Ireland. Key Accountabilities: Oversee the finance function for a busy subsidiary within Sysco Ireland Responsible for all aspects of Financial Reporting, Compliance, Treasury, Credit, AR, AP, cashflow management, inventory management and commercial reporting Work with the Ireland Group FP&A, Financial Reporting and Commercial teams on all aspects of the business Development and implementation of internal controls as required Assist FP&A Manager with developing forecasting models across the sales, margin and cost base utilising key performance indicators which can be used in measuring business performance on a day to day basis Provide comprehensive review and commentary on sales, margin and cost reporting Identify and comprehend business issues; propose and carry out solutions Manage all aspects of internal and external audit requirements of the business Manage Tax and VAT compliance of the business Project work as required Management of resources as required Assist with various tasks on other group entities as required Qualifications: Qualified Accountant A strong analytical toolkit that makes use of business intelligence and reporting software Experience on ERP implementation project(s) desirable Capability to multitask and adapt to a constantly changing, quick environment Strong communication skills Ability to work and develop relationships cross functionally and across levels to achieve business goals Capability to lead projects throughout an organization Advanced excel skills Sysco Ireland Culture Customer Focus : We deeply understand our customers' needs, continuously looking at ways to deliver real value. Building Relationships : We foster strong, effective relationships across teams, always working together. We embrace change and support each other through it. Clear Communication : We communicate clearly and effectively, ensuring our message resonates. A Passion for Food : We source and deliver food and drink that inspires excellence and creativity in kitchens for the most memorable dining experiences. The duties and responsibilities outlined in this job description are neither definitive nor restrictive and may change in detail from time-to-time to meet the changing needs of the business. Sysco is an equal opportunity employer. #J-18808-Ljbffr
As the leading foodservice provider across the island of Ireland, Sysco's success is driven by a team of passionate and dedicated individuals who go above and beyond to deliver every day. We don't just deliver food and drink to our customers. We deliver new thinking, technology and talent to our industry. We deliver opportunities - to ourselves and to our colleagues ensuring that we can all thrive in work and beyond. We are now looking for new talent to join us as we continue to grow, innovate and deliver. Credit Manager (Contract) We are excited to offer a fantastic opportunity for a Credit Manager to manage the Company's credit function. This will involve making credit line decisions and acting as direct line manager for the credit team where, using a professional and proactive attitude, you will provide your team with clear and concise guidance and support, encouraging productivity and ensuring that targets and deadlines are met. You will also produce and analyse complex debt ledgers and identify key issues requiring strong analytical and numerical skills. You will work closely with front of office departments including sales and pricing teams. An ability to build strong working relationships is a must. The role requires a candidate who is: A Leader with previous credit & people management experience Self-motivated and results driven Eager to expand Knowledge and Skills If you are ready for a challenge, we want to hear from you. Apply today and discover what your career could look like with Sysco Ireland. Key Responsibilities: Lead and manage the team Ensure adequate training and coaching is available Ensure credit and collections and customer accounts are maintained to the highest standard and in line with SLAs Effectively handle customer queries / escalations Agree customer payment plans Liaise with DCAs and legal counsel when applicable Assist colleagues as the business demands Prepare weekly / monthly and quarterly reports Represent the company on appropriate industry bodies and attend meetings as required Review accounts periodically with Credit controllers and Sales Management Key Accountabilities: The Debtors Ledger Management Maintain a high level of performance in conjunction with company KPIs Agree customer credit terms and limits Handle customer queries Ensure that all customer records are properly maintained Ensure relevant transactions are processed on a daily basis Ensure SOX compliance is adhered to at all times Requirements: Minimum of 5 years credit experience is essential, experience in a credit environment within the food services sector would be advantageous Minimum 2 years strong people management experience is essential Demonstrated understanding of debt ledgers Strong negotiation skills essential Relevant qualification an advantage Knowledge of SOX compliance an advantage Full class B drivers licence and flexibility to travel Sysco Ireland Culture Customer Focus: We deeply understand our customers' needs, continuously looking at ways to deliver real value. Building Relationships: We foster strong, effective relationships across teams, always working together. We embrace change and support each other through it. Clear Communication: We communicate clearly and effectively, ensuring our message resonates. A Passion for Food: We source and deliver food and drink that inspires excellence and creativity in kitchens for the most memorable dining experiences. The accountabilities and requirements outlined in this job description are neither definitive nor restrictive and may change in detail from time-to-time to meet the changing needs of the business. Sysco is an equal opportunity employer. #J-18808-Ljbffr
As the leading foodservice provider across the island of Ireland, Sysco's success is driven by a team of passionate and dedicated individuals who go above and beyond to deliver every day. We don't just deliver food and drink to our customers. We deliver new thinking, technology and talent to our industry. We deliver opportunities - to ourselves and to our colleagues ensuring that we can all thrive in work and beyond. We are now looking for new talent to join us as we continue to grow, innovate and deliver. Credit Analyst We are excited to offer a fantastic opportunity for a Credit Analyst to join our Credit Control Department based in Newcastle West, Co. Limerick. This role will play a key part in the overall growth of the organisation along with helping to maintain our core ethos here at Sysco - connecting the world through food and taking care of one another. The role requires a candidate who is: Detail Orientated Self-motivated and results driven Eager to expand Knowledge and Skills If you are ready for a challenge, we want to hear from you. Apply today and discover what your career could look like with Sysco Ireland. Key Accountabilities: As a credit analyst, you will manage the credit risk and opportunity for the company and liaise with various departments within the business whilst reporting directly to the assistant credit manager. This will involve making credit line decisions and acting as direct point of contact with our area sales managers. You will monitor closely the ledger risk performance, collate and populate reports/analysis as well as promote a sound working environment with your peers. Using a professional and proactive attitude, you will control new account applications with clear and concise guidance and support, encouraging productivity and ensuring that targets and deadlines are met. You will also produce and analyse potential customer risk banding reports and identify key issues requiring strong analytical and numerical skills. You will work closely with front of office departments including sales and pricing teams. An ability to build strong working relationships is a must. To be considered, you must have previous experience in an accounts department. Experience in a credit environment within the food services sector would be advantageous but is not essential. More essential is your excellent understanding of filed accounts, C.R.O documentation and legal scenarios. Knowledge of SOX compliance would also be advantageous. Experience or an ability to demonstrate your understanding of AR would again be advantageous. Ensure credit decisions and collections are maintained to the highest standard Agree customer credit terms and limits based on detailed credit reviews Maintain the legal/debt collector profile Manage internal queries from the sales team and complete the relevant escalation where relevant Liaise with the credit control team on credit term reviews, repayment plan requests, legal cases Represent the company on appropriate industry bodies and official meetings as required Work with minimum supervision on customer set up and management of legal cases Use own initiative to achieve targets while promoting customer centricity Liaise with Sales Force and Area managers when necessary to ensure timely collection of outstanding debt Resolve disputed accounts and negotiate to bring payments into line with terms Ensure Credit Management policies and procedures are adhered to Train new employees on the department SOPs & KPIs Weekly/Monthly Reporting identifying individual measurement and performance statistics Other Ad Hoc Duties as assigned by Credit Management Team You will be accountable for: Agreeing and reviewing customer credit terms and credit limits Maintaining the legal portfolio Maintaining a high level of performance in conjunction with company KPIs Reviewing repayment plans Handling customer queries Ensuring that all customer records are properly maintained Ensuring SOX compliance is adhered at all times Requirements: Minimum of 2 years credit/accounts experience Relevant qualification an advantage Excellent communication skills Excellent interpersonal skills Strong negotiation skills essential A high proficiency in excel is essential for this role, experience of Microsoft Dynamics 365 AX an advantage Full class B drivers licence and flexibility to travel Sysco Ireland Culture Customer Focus : We deeply understand our customers' needs, continuously looking at ways to deliver real value. Building Relationships : We foster strong, effective relationships across teams, always working together. We embrace change and support each other through it. Clear Communication : We communicate clearly and effectively, ensuring our message resonates. A Passion for Food : We source and deliver food and drink that inspires excellence and creativity in kitchens for the most memorable dining experiences. The duties and responsibilities outlined in this job description are neither definitive nor restrictive and may change in detail from time-to-time to meet the changing needs of the business. Sysco is an equal opportunity employer. #J-18808-Ljbffr
