Join to apply for the New Business Account Executive role at SurveyMonkey. SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. What We’re Looking For SurveyMonkey’s solutions help organisations listen to their key stakeholders (employees, customers and potential customers, patients, students, and many more), integrate that data into their core operating systems, and act upon it to improve outcomes. We’re seeking a New Business Account Executive who believes that Feedback is Fuel, embodies a growth mindset, and is eager for an opportunity to take ownership of their success, all while helping our customers discover the impact of our enterprise feedback offerings. As an Account Executive, you will be responsible for selling SurveyMonkey’s enterprise product suite into two key market segments: New Logos: Organisations with more than 250 employees that are not currently using SurveyMonkey in any capacity. Existing Self‑Service Users: Customers with more than 250 employees that are currently using our self‑serve, lower‑cost plans, who can realize more value by upgrading to our enterprise solutions. What You’ll Be Working On Full‑Cycle Selling: Own the entire sales process from initial outreach and prospecting, to solution‑based consultative positioning, negotiation, and close. Strategic Prospecting: Use ZoomInfo, Outreach, and other tools to identify high‑value new prospects and expand relationships with existing self‑serve customers. Consultative Approach: Employ a solution‑oriented, consultative selling style informed by the Sandler selling methodology and the MEDDPICC qualification framework. You’ll uncover customer needs, map SurveyMonkey’s capabilities, and articulate clear value. Deal Management: Leverage Salesforce and Gong to track deal progress, forecast accurately, and continuously improve based on deal insights and feedback. Territory & Pipeline Management: Organise and prioritise effectively to achieve quota, manage multiple accounts, and maintain a healthy pipeline. Continuous Learning & Improvement: Stay informed about industry trends, competitive landscape, and evolving customer needs. Incorporate feedback, embrace coaching, and learn from every win or loss. We’d love to hear from people with Proven Success in Sales: 1‑5+ years of full‑cycle B2B sales experience, ideally in SaaS but not required. We often sell to Marketing, HR, and IT departments. Pipeline Generation: Experience building pipeline with prospects through various sources (outbound value selling and first meeting generation, inbound marketing leads, product driven leads, etc). Familiarity with MEDDPICC: Demonstrated success applying MEDDPICC or a similar methodology to close deals with multiple stakeholders. Tech Stack Proficiency: Experience using Salesforce (CRM), Outreach (sequencing), Gong (conversation intelligence), and ZoomInfo (prospecting). Excellent Communication & Presentation Skills: Ability to demonstrate history of engaging senior‑level stakeholders with confidence and credibility. Adaptability & Business Acumen: Experience building business cases with prospects, developing Champions, and creating Mutual Action Plans to win business. Strong A.I. Curiosity: Demonstrated curiosity and hands‑on experience with generative and research AI tools (e.g., ChatGPT, Gemini, Claude, or similar) to accelerate prospecting, personalization, and productivity; a growth mindset toward leveraging AI in the sales process is essential. SurveyMonkey believes in‑person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem‑solving and decision‑making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week. Hybrid Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter‑century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. #J-18808-Ljbffr
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. What we’re looking for The Senior Customer Success Manager I is responsible for delivering world class customer experiences to our key account base. Seamlessly moving the customer through their lifecycle, you’ll work closely with the sales and CSM team to ensure that we deliver value and drive adoption with our biggest deployments. Working with both executive sponsors and IT professionals you’ll need to be able to balance account management with business expertise to lead with strong recommendations for our critical stakeholders. What you’ll be working on Drive growth and retention across our strategic customer base. Own and manage a portfolio of clients, ensuring they realize maximum value from their investment. Champion the customer voice internally by influencing and collaborating with cross-functional teams including Product, Support, Engineering, and Sales. Guide customers through the full lifecycle, from onboarding and adoption to executive business reviews (EBRs) and renewals. Serve as a trusted advisor to key stakeholders, building strong relationships that drive long term partnership and success. We’d love to hear from people with 5+ years of experience in Customer Success, Account Management, or a related role within a SaaS organization, with proven success managing ARR and a large portfolio of key accounts. Strong analytical and critical thinking skills; adept at breaking down complex, ambiguous challenges into actionable solutions. Curious and growth-oriented, eager to learn, adapt, and embrace challenges in dynamic environments. Results-driven, with a consistent track record of achieving both individual and team objectives. Collaborative team player who thrives in fast-paced, evolving environments while demonstrating flexibility and resilience. Commercially astute, skilled in negotiations, objection handling, and driving ARR growth. Deep understanding of SaaS business models with experience supporting enterprise accounts to deliver measurable value realization across global teams. Proven ability to build credibility and serve as a trusted advisor, guiding customers toward successful outcomes and long-term partnerships. SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week. At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like theCHOICE Fund to help employees thrive in work and life. We live our company values —like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. #J-18808-Ljbffr
Search Engine Optimization Analyst Manager Ireland - Remote; United Kingdom - Remote SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. What we’re looking for As SurveyMonkey continues on its journey toward $1B+ in revenue, we’re looking for an SEO Analyst Manager to lead global search engine optimization efforts for SurveyMonkey.com. You’ll play a key role in shaping our search strategy, partnering across teams, and turning insights into action. The ideal candidate brings strong technical SEO expertise, data fluency, and a proactive approach to spotting opportunities and solving problems. What you’ll be working on Leading reporting and performance analysis for the SEO channel, including regular updates and deep dives into international search trends. Monitoring site health and performance to detect and diagnose anomalies, content decay, keyword cannibalization, and emerging opportunities. Supporting technical SEO initiatives such as indexation, hreflang implementation, crawlability, and mobile optimization. Conducting log file analysis to improve crawling and indexing efficiency across a large-scale ecosystem. Collaborating with engineering to identify and execute site performance enhancements. Driving internal linking strategies and contributing to a world-class AI Search Experience. Partnering with cross-functional teams content, design, development to embed SEO into larger marketing and product initiatives. We’d love to hear from people with 8+ years of hands-on SEO experience with a strong track record in technical and strategic SEO. Advanced analytical skills with the ability to interpret complex data sets and derive actionable insights. Proficiency in Python, R, or BigQuery is a plus, especially for developing scalable SEO measurement strategies. Experience with log file analysis and understanding of how crawling impacts organic performance. A collaborative, cross-functional mindset and strong communication skills comfortable working across disciplines and geographies. Familiarity with combining SEO and PPC data to create holistic performance views. Ability to present data-driven narratives that inform strategy and engage stakeholders. A growth mindset and demonstrated ability to adapt to evolving algorithms and international search trends. Experience using SEOclarity is a bonus. At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like theCHOICE Fund to help employees thrive in work and life. We live our company values —like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. #J-18808-Ljbffr
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. What we’re looking for SurveyMonkey’s solutions help organisations listen to their key stakeholders (employees, customers and potential customers, patients, students, and many more), integrate that data into their core operating systems, and act upon it to improve outcomes. We’re seeking a New Business Account Executive who believes that Feedback is Fuel, embodies a growth mindset, and is eager for an opportunity to take ownership of their success, all while helping our customers discover the impact of our enterprise feedback offerings. As an Account Executive, you will be responsible for selling SurveyMonkey’s enterprise product suite into two key market segments: New Logos: Organisations with more than 250 employees that are not currently using SurveyMonkey in any capacity. Existing Self-Service Users: Customers with more than 250 employees that are currently using our self-serve, lower-cost plans, who can realize more value by upgrading to our enterprise solutions. What you’ll be working on Full-Cycle Selling: Own the entire sales process from initial outreach and prospecting, to solution-based consultative positioning, negotiation, and close. Strategic Prospecting: Use ZoomInfo, Outreach, and other tools to identify high-value new prospects and expand relationships with existing self-serve customers. Consultative Approach: Employ a solution-oriented, consultative selling style informed by the Sandler selling methodology and the MEDDPICC qualification framework. You’ll uncover customer needs, map SurveyMonkey’s capabilities, and articulate clear value. Deal Management: Leverage Salesforce and Gong to track deal progress, forecast accurately, and continuously improve based on deal insights and feedback. Territory & Pipeline Management: Organise and prioritise effectively to achieve quota, manage multiple accounts, and maintain a healthy pipeline. Continuous Learning & Improvement: Stay informed about industry trends, competitive landscape, and evolving customer needs. Incorporate feedback, embrace coaching, and learn from every win or loss. We’d love to hear from people with Proven Success in Sales: 1-5+ years of full-cycle B2B sales experience, ideally in SaaS but not required. We often sell to Marketing, HR, and IT departments. Pipeline Generation: Experience building pipeline with prospects through various sources (outbound value selling and first meeting generation, inbound marketing leads, product driven leads, etc) Familiarity with MEDDPICC: Demonstrated success applying MEDDPICC or a similar methodology to close deals with multiple stakeholders. Tech Stack Proficiency: Experience using Salesforce (CRM), Outreach (sequencing), Gong (conversation intelligence), and ZoomInfo (prospecting). Excellent Communication & Presentation Skills: Ability to demonstrate history of engaging senior-level stakeholders with confidence and credibility. Adaptability & Business Acumen: Experience building business cases with prospects, developing Champions, and creating Mutual Action Plans to win business. Strong A.I. Curiosity: Demonstrated curiosity and hands-on experience with generative and research AI tools (e.g., ChatGPT, Gemini, Claude, or similar) to accelerate prospecting, personalization, and productivity; a growth mindset toward leveraging AI in the sales process is essential. SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week. At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like theCHOICE Fund to help employees thrive in work and life. We live our company values —like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. SurveyMonkey is committed to equal employment opportunity and welcomes applications from qualified candidates. #J-18808-Ljbffr
Product Support Specialist - German Speaking Join to apply for the Product Support Specialist - German Speaking role at SurveyMonkey SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What We’re Looking For You’ll be joining a collaborative, multilingual Customer Support team that’s passionate about helping people succeed. Reporting to a supportive manager who values growth and development, you’ll play a key role in delivering world-class service to our diverse global customers. This is an exciting opportunity to use your German and English skills daily, solve meaningful challenges, and make a real impact on how our customers experience our products. If you thrive on problem-solving, learning, and working with a team that celebrates different perspectives, this role is for you. What You’ll Be Working On Helping our customers in both English and German by email, chat, or phone — making sure they feel heard, supported, and successful. Troubleshooting issues and guiding customers to the best solutions, while also sharing tips to help them get the most from our products. Working closely with teammates and other departments to solve tricky challenges and improve the overall customer experience. Spotting opportunities to make things easier — whether that’s updating resources or suggesting better ways of working. Delivering service that’s friendly, reliable, and solution-focused to keep customers happy and engaged. We’d love to hear from people with A genuine passion for delivering excellent customer service and creating positive experiences. Critical thinking skills and ability to think on your feet while being a quick learner. Strong communication skills in both spoken and written form, with confidence engaging customers by phone, email, or chat. 1–2 years’ experience in a customer-facing role, ideally within an internet, technology, or e-commerce environment. Flexibility to work across varying shift times to best support our global customers. A collaborative mindset, eagerness to learn, and the ability to adapt in a fast-moving environment. Work Arrangement SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week. Hybrid Why SurveyMonkey? We’re glad you asked. At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. #J-18808-Ljbffr
Product Support Specialist - German Speaking Dublin, Ireland SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we’re looking for You’ll be joining a collaborative, multilingual Customer Support team that’s passionate about helping people succeed. Reporting to a supportive manager who values growth and development, you’ll play a key role in delivering world-class service to our diverse global customers. This is an exciting opportunity to use your German and English skills daily, solve meaningful challenges, and make a real impact on how our customers experience our products. If you thrive on problem-solving, learning, and working with a team that celebrates different perspectives, this role is for you. What you’ll be working on Helping our customers in both English and German by email, chat, or phone — making sure they feel heard, supported, and successful. Troubleshooting issues and guiding customers to the best solutions, while also sharing tips to help them get the most from our products. Working closely with teammates and other departments to solve tricky challenges and improve the overall customer experience. Spotting opportunities to make things easier — whether that’s updating resources or suggesting better ways of working. Playing a key role in keeping our customers happy and engaged by delivering service that’s friendly, reliable, and solution-focused. We’d love to hear from people with A genuine passion for delivering excellent customer service and creating positive experiences. Critical thinking skills and ability to think on your feet while being a quick learner Strong communication skills in both spoken and written form, with confidence engaging customers by phone, email, or chat. 1–2 years’ experience in a customer-facing role, ideally within an internet, technology, or e-commerce environment. Flexibility to work across varying shift times to best support our global customers. A collaborative mindset, eagerness to learn, and the ability to adapt in a fast-moving environment. SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week. #LI - Hybrid At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like theCHOICE Fund to help employees thrive in work and life. We live our company values — like championing inclusion and making it happen — by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. The job description details specific in-office work requirements. Are you able to meet these expectations? Do you have the right to work in the country you are applying to? Preferred Name: * Most recent company: * Most recent job title: * Website LinkedIn Profile Before submitting your application please review the below: * For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant, please see our Global Applicant and Candidate Data Privacy Notice. Please review this and acknowledge your acceptance of its content by selecting the option in the box below. Should you have any queries in relation to this, please contact hr-privacy@surveymonkey.com. Do not send your resume/CV/application to this email address. How did you first hear about SurveyMonkey? * #J-18808-Ljbffr
Overview Join to apply for the Senior Software Engineer II role at SurveyMonkey . SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What We’re Looking For We’re looking for a Senior Full Stack Engineer to help accelerate growth across key areas of our product. In this role, you\'ll be building and optimizing features, running A/B tests, and identifying new ways to improve conversion, engagement, and retention. You’ll work closely with engineers, designers, product managers, analysts, and marketers to move fast on ideas that drive real impact. This role is ideal for someone who is excited by experimentation, product thinking, and solving real user problems with elegant, pragmatic code. What You’ll Be Working On Own experiments end-to-end: from ideation and design through to implementation, rollout, and evaluation Work closely with Product and Design to shape hypotheses, define user experiences, and bring ideas to life Write robust, maintainable full-stack code Make thoughtful technical tradeoffs to balance speed, scale, and long-term maintainability Contribute to a strong engineering culture through code reviews, design discussions, and shared learning We’d love to hear from people with 8+ years of experience building and maintaining full-stack web applications Strong backend skills, particularly in Python, and comfort working across the stack Proficient with React, TypeScript, and modern front-end tooling (e.g., Next.js, SCSS) Comfortable integrating with internal APIs using REST and GraphQL Familiar with CI/CD pipelines and deployment infrastructure (e.g., GitHub Actions, AWS) A collaborative engineer who values code reviews, shared ownership, and continuous improvement Clear and thoughtful communicator—able to work effectively across disciplines and time zones Skilled at debugging, unblocking teams, and making pragmatic decisions that put the user first SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week. Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Technology, Information and Internet and IT Services and IT Consulting #J-18808-Ljbffr
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com . What we’re looking for We’re looking for a Senior Full Stack Engineer to help accelerate growth across key areas of our product. In this role, you'll be building and optimizing features, running A/B tests, and identifying new ways to improve conversion, engagement, and retention. You’ll work closely with engineers, designers, product managers, analysts, and marketers to move fast on ideas that drive real impact. This role is ideal for someone who is excited by experimentation, product thinking, and solving real user problems with elegant, pragmatic code. What you’ll be working on Own experiments end-to-end: from ideation and design through to implementation, rollout, and evaluation Work closely with Product and Design to shape hypotheses, define user experiences, and bring ideas to life Write robust, maintainable full-stack code Make thoughtful technical tradeoffs to balance speed, scale, and long-term maintainability Contribute to a strong engineering culture through code reviews, design discussions, and shared learning We’d love to hear from people with 8+ years of experience building and maintaining full-stack web applications Strong backend skills, particularly in Python, and comfort working across the stack Proficient with React, TypeScript, and modern front-end tooling (e.g., Next.js, SCSS) Comfortable integrating with internal APIs using REST and GraphQL Familiar with CI/CD pipelines and deployment infrastructure (e.g., GitHub Actions, AWS) A collaborative engineer who values code reviews, shared ownership, and continuous improvement Clear and thoughtful communicator—able to work effectively across disciplines and time zones Skilled at debugging, unblocking teams, and making pragmatic decisions that put the user first SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week. #LI-Hybrid At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like theCHOICE Fund to help employees thrive in work and life. We live our company values —like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. Create a Job Alert Interested in building your career at SurveyMonkey? Get future opportunities sent straight to your email. Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Location (City) * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf The job description details specific in-office work requirements. Are you able to meet these expectations? * Select... Do you have the right to work in the country you are applying to? * Select... Preferred Name: * Most recent company: * Most recent job title: * Website LinkedIn Profile Before submitting your application please review the below: * Select... For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant, please see our Global Applicant and Candidate Data Privacy Notice . Please review this and acknowledge your acceptance of its content by selecting the option in the box below. Should you have any queries in relation to this, please contact hr-privacy@surveymonkey.com . Do not send your resume/CV/application to this email address. How did you first hear about SurveyMonkey? * Select... #J-18808-Ljbffr
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we’re looking for You’ll be joining a collaborative, multilingual Customer Support team that’s passionate about helping people succeed. Reporting to a supportive manager who values growth and development, you’ll play a key role in delivering world-class service to our diverse global customers. This is an exciting opportunity to use your German and English skills daily, solve meaningful challenges, and make a real impact on how our customers experience our products. If you thrive on problem-solving, learning, and working with a team that celebrates different perspectives, this role is for you. What you’ll be working on Helping our customers in both English and German by email, chat, or phone — making sure they feel heard, supported, and successful. Troubleshooting issues and guiding customers to the best solutions, while also sharing tips to help them get the most from our products. Working closely with teammates and other departments to solve tricky challenges and improve the overall customer experience. Spotting opportunities to make things easier — whether that’s updating resources or suggesting better ways of working. Playing a key role in keeping our customers happy and engaged by delivering service that’s friendly, reliable, and solution-focused. We’d love to hear from people with A genuine passion for delivering excellent customer service and creating positive experiences. Critical thinking skills and ability to think on your feet while being a quick learner. Strong communication skills in both spoken and written form, with confidence engaging customers by phone, email, or chat. 1–2 years’ experience in a customer-facing role, ideally within an internet, technology, or e-commerce environment. Flexibility to work across varying shift times to best support our global customers. A collaborative mindset, eagerness to learn, and the ability to adapt in a fast-moving environment. SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. #J-18808-Ljbffr
