Catering Assistant – Full time ¦ Oranmore Join Our Team as a Catering Assistant at Supermac's Oranmore, Co. Galway! Applicants must have full flexibility for both weekdays and weekends; this is not a part-time or only weekend position Job Description: As a Catering Assistant, you'll play a crucial role in supporting our management team in maintaining our high standards. You'll ensure that every customer's experience at Supermac's is exceptional, no matter the day of the week. Flexibility is key, as you'll be scheduled for various shifts between Monday and Sunday. What You Can Expect: Perks and Benefits: Enjoy subsidized meals during your shifts and access to our Employee Assistance Programme. Stand out and be recognized through our Employee of the Quarter Programme. Team Incentives: Join a team that values collaboration and teamwork, and take advantage of performance-based incentives. Flexible Working Environment: We understand the importance of work-life balance and offer a flexible work schedule to accommodate your needs. Company Vision: Be part of a company that is on a growth trajectory and has a clear vision, an amazing culture, and a community of great people who share your passion. What We Expect From You: Exceptional Customer Service: Commit to delivering outstanding customer service on every shift to create memorable experiences for our patrons. Safety Conscious: Prioritize safety by adhering to all guidelines, ensuring a clean and safe working environment for everyone. High Standards: Maintain impeccable standards of cleanliness and quality in all aspects of your work. Team Player: Embrace teamwork, collaborate effectively with colleagues, and contribute to a positive work environment. Flexibility: Be willing to adapt and work in various areas of the restaurant as needed. If this sounds like you and you want to join the Supermac’s team, then apply online today or drop your C.V in store. #J-18808-Ljbffr
Supermac's in Eyre Square, Galway city, currently require a Part Time Home Delivery Driver. What we are looking for: Full clean Irish or EU license Candidates must have their own car Knowledge of the geographical area 25 years or older for insurance requirements Availability to work on weekdays and weekends Evening shifts Maximum delivery distance of 5 km from the store Only candidates currently living in Ireland and allowed to work here will be considered. TO APPLY: Please submit your CV through this website or alternatively you may drop it into the Manager on duty in Eyre Square, Galway City. #J-18808-Ljbffr
Catering Assistants – Full & Part time ¦ Eyre Square Join Our Team as a Catering Assistant at Supermac's Eyre Square! Full-time and Part-Time positions available About Us: Supermac's Eyre Square. is seeking dedicated Catering Assistants to join our dynamic team. We take pride in delivering top-notch quality, service, and cleanliness to our valued customers in a fast-food environment. Job Description: As a Catering Assistant, you'll play a crucial role in supporting our management team in maintaining our high standards. You'll ensure that every customer's experience at Supermac's is exceptional, no matter the day of the week. Flexibility is key, as you'll be scheduled for various shifts between Monday and Sunday. What You Can Expect: Competitive Compensation: We offer a competitive rate of pay because we believe in recognizing and rewarding your hard work. Perks and Benefits: Enjoy subsidized meals during your shifts and access to our Employee Assistance Programme. Stand out and be recognized through our Employee of the Quarter Programme. Team Incentives: Join a team that values collaboration and teamwork, and take advantage of performance-based incentives. Flexible Working Environment: We understand the importance of work-life balance and offer a flexible work schedule to accommodate your needs. Company Vision: Be part of a company that is on a growth trajectory and has a clear vision, an amazing culture, and a community of great people who share your passion. What We Expect From You: Exceptional Customer Service: Commit to delivering outstanding customer service on every shift to create memorable experiences for our patrons. Safety Conscious: Prioritize safety by adhering to all guidelines, ensuring a clean and safe working environment for everyone. High Standards: Maintain impeccable standards of cleanliness and quality in all aspects of your work. Team Player: Embrace teamwork, collaborate effectively with colleagues, and contribute to a positive work environment. Flexibility: Be willing to adapt and work in various areas of the restaurant as needed. If this sounds like you and you want to join the Supermac’s team, then apply today. #J-18808-Ljbffr
We are recruiting Full-time and Part-time Deli Assistants for Mac's Place in Portlaoise Plaza. "Full availability is required from Monday to Sunday during daytime hours." Objective: To delight customers by exceeding their expectations on every visit. The Deli Assistant provides ongoing support to the Management Team to ensure every customer receives the best quality, service, and cleanliness each time they visit the store. The Deli Assistant must interact with customers, staff, and management in a friendly and efficient manner to achieve this result. It is the responsibility of the Deli Assistant to carry out his/her duties in compliance with the training received, and the standards set in the Employee Handbook. The purpose of the role is to serve all customer, regardless of what area they visit, in a friendly and welcoming fashion, going the extra mile to meet their needs in a clean and presentable environment. All roles require flexibility in preparing, cooking, serving, cleaning, and ensuring a great visit for every customer every time. CUSTOMER CARE To serve customers in a friendly and efficient manner providing exceptional standard of customer care. To communicate with the customers in an effective and welcoming manner. To deal with customer complaints professionally and pleasantly and refer to the store manager where appropriate. Ensure products are served to customers in line with Food Hygiene Requirements. Maintain knowledge of current deli sales and promotions. Assist customers with queries regarding the deli products. OPERATIONAL & STORE PRESENTATION Ensure the Deli area and equipment are maintained to the required level of Hygiene ensuring cleaning is carried out as per food hygiene policy. To receive and check stock in line with company guidelines Ensure product is stored in line with food hygiene policy Ensure product is displayed in line with food hygiene policy and merchandising policy To rotate stock appropriately minimising waste To be vigilant at all times to prevent stock loss and waste To conduct stock takes as instructed by the assistant store manager/store manager Ensure food hygiene practices are complied with in line with HACCP regulations To take care of your health & safety and that of your colleagues and customers and take action to reduce risks and hazards FOOD SERVICE Check temperatures in the deli area ensuring they are compliant with HACCP regulations Maintain HACCP records in line with store policies Monitor Critical Control Points and ensure food is not open to contamination Comply with relevant controls around all foods including Fresh and Red Meats GENERAL Any other duties that may be assigned to you by the assistant store manager/store manager WORK ENVIRONMENT: Fast-paced “non-stop” environment. Physically demanding at times due to certain requirements of the business with regards to the level of business, quality of staff, and quantity of staff. Teamwork ensures the procedure runs smoothly in all areas, and communication flows. If this sounds like you and you want to join the Supermac’s - The Plaza family, then apply today! Only candidates currently living in Ireland and allowed to work here will be considered. #J-18808-Ljbffr
We are recruiting Full-time and Part-time Deli Assistants for Mac's Place in Portlaoise Plaza. Full availability is required from Monday to Sunday during daytime hours. Objective: To delight customers by exceeding their expectations on every visit. The Deli Assistant provides ongoing support to the Management Team to ensure every customer receives the best quality, service, and cleanliness each time they visit the store. The Deli Assistant must interact with customers, staff, and management in a friendly and efficient manner to achieve this result. It is the responsibility of the Deli Assistant to carry out his/her duties in compliance with the training received, and the standards set in the Employee Handbook. The purpose of the role is to serve all customers, regardless of what area they visit, in a friendly and welcoming fashion, going the extra mile to meet their needs in a clean and presentable environment. All roles require flexibility in preparing, cooking, serving, cleaning, and ensuring a great visit for every customer every time. CUSTOMER CARE To serve customers in a friendly and efficient manner providing exceptional standard of customer care. To communicate with customers in an effective and welcoming manner. To deal with customer complaints professionally and pleasantly and refer to the store manager where appropriate. Ensure products are served to customers in line with Food Hygiene Requirements. Maintain knowledge of current deli sales and promotions. Assist customers with queries regarding the deli products. OPERATIONAL & STORE PRESENTATION Ensure the Deli area and equipment are maintained to the required level of Hygiene ensuring cleaning is carried out as per food hygiene policy. To receive and check stock in line with company guidelines. Ensure product is stored in line with food hygiene policy. Ensure product is displayed in line with food hygiene policy and merchandising policy. To rotate stock appropriately minimising waste. To be vigilant at all times to prevent stock loss and waste. To conduct stock takes as instructed by the assistant store manager/store manager. Ensure food hygiene practices are complied with in line with HACCP regulations. To take care of your health & safety and that of your colleagues and customers and take action to reduce risks and hazards. FOOD SERVICE Check temperatures in the deli area ensuring they are compliant with HACCP regulations. Maintain HACCP records in line with store policies. Monitor Critical Control Points and ensure food is not open to contamination. Comply with relevant controls around all foods including Fresh and Red Meats. GENERAL Any other duties that may be assigned to you by the assistant store manager/store manager. WORK ENVIRONMENT: Fast-paced “non-stop” environment. Physically demanding at times due to certain requirements of the business with regards to the level of business, quality of staff, and quantity of staff. Teamwork ensures the procedure runs smoothly in all areas, and communication flows. If this sounds like you and you want to join the Supermac’s - The Plaza family, then apply today! Only candidates currently living in Ireland and allowed to work here will be considered. #J-18808-Ljbffr
Kitchen Porter-Wash Up Full-time ¦ The Kinnegad Plaza Please note that this is a full-time position, and flexibility to work from Monday to Sunday is required. Job Purpose: The purpose of this role is to assist in ensuring a high quality of service is maintained in the Plaza, through attention to detail and pride in work completed. The role of the Kitchen Porter is important to ensure a high standard of customer service is experienced by each customer at Mac’s Place Bakery & Deli. You shall exercise such functions and duties as the Company may delegate from time to time in keeping with your position as Kitchen Porter as set out in your job description below. To maintain the kitchen area's cleanliness and ensure hygiene regulations are adhered to. To ensure the equipment in the Kitchen is maintained to a high standard and presentable to staff, customers, and E.H.O. at all times. To maintain kitchen equipment and report any damages, wear, and tear to supervisors/managers. To work alongside the Chef on duty to ensure a high-quality service is provided. Ensure that the daily cleaning checklist is complete and all duties are carried out and signed for. Ensure company policy relating to stock controls, waste, transfers, deliveries, and health & safety are complied with. To develop quality control procedures and show initiative and creativity within the workplace. To adapt to new policies and procedures adopted in the kitchen by the manager. Apply today and become part of the Supermac's - The Plaza Group family! Only candidates currently living in Ireland and allowed to work here will be considered. #J-18808-Ljbffr
Join our team and become part of Supermac’s success. Title: Store Manager - Supermac’s/Papa Johns/Supersubs Full-time JOB PURPOSE: The Store manager provides overall leadership and supervision to the entire staff of the restaurant to ensure that the restaurant meets or exceeds the targets established for the store. The Store manager directly supervises assistant managers, training coordinators, and staff at unit level. The Store manager conducts business daily as if acting as an individual owner of his/her particular shop. Support from the area manager is given when needed to facilitate alignment of goals with that of the overall company, however, the Store manager largely dictates the specific shop leadership. Within that scope fall many key functions such as budgeting, staffing, training, community involvement, inventory control, labor control, etc. THE JOB: Coaches, counsels, and develops Assistant and Trainee managers into a state of self‑sufficiency to build and maintain high sales and profits. Responds to requests from various head office departments. Takes the lead role in managing recruitment, selection, placement, training, development, and HR plans. Gets involved in community-generating business and goodwill. Investigate and respond directly to employee relations and customer complaints having the potential for a significant impact on the business. Ability to plan and prioritise. Operate within the guidelines of the law. Ability to adapt to new procedures, standards, and changes as directed by the company or legislation. Conducting in-house appraisals in a timely fashion leading to a personnel development plan for all employees. Always professionally conducts his/her self especially when in the public eye. Refers all media enquiries to the Area Manager/ Marketing Director. Gets to know customers' profiles and who the market is and goes after it. Is fully flexible regarding working hours, including weekends and nights. Meets set targets regarding food costs, labour costs, customer count, QSC Audit, and mystery shopper and pizza audit scores. Leadership: Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Ability to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a "hands‑on" manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual Store Management performance to achieving restaurant goals. Promotes quality food, systems, and service, walks the walk. Dedicated to Customer Satisfaction, engenders this in staff and management alike. WORK ENVIRONMENT: Fast-paced, “non-stop” environment. Physically demanding at times due to certain requirements of the business with regards to the level of business, quality of staff, quantity of staff, preparedness for business demands, etc. Certain business volumes necessitate prolonged periods without sitting down. INTEGRITY: Communicates intentions, ideas, and feelings openly and directly, is honest. "Walks the Talk" (i.e. actions are consistent with words) and solicits feedback about performance in this area. Stands up for own beliefs. Admits own mistakes and vulnerabilities and takes actions to correct mistakes. Chooses to be honest and forthright even in difficult situations. Note: Only candidates living in Ireland and allowed to work here will be considered. #J-18808-Ljbffr
Join our team for any of the locations in Mayo (Ballinrobe, Claremorris, and Ballindine) and become part of Supermac’s success. Title: Store Manager - Supermac’s/Papa Johns/Supersubs Full-time and Part-time JOB PURPOSE: The Store Manager provides overall leadership and supervision to the entire staff of the restaurant to ensure that the restaurant meets or exceeds the targets established for the store. The Store Manager directly supervises assistant managers, training coordinators, and staff at unit level. The Store Manager conducts business daily as if acting as an individual owner of his/her particular shop. Support from the area manager is given when needed to facilitate alignment of goals with that of the overall company; however, the Store Manager largely dictates the specific shop leadership. Within that scope fall many key functions such as budgeting, staffing, training, community involvement, inventory control, labor control, etc. THE JOB: Coaches, counsels, and develops Assistant and Trainee managers into a state of self-sufficiency to build and maintain high sales and profits. Responds to requests from various head office departments. Takes the lead role in managing recruitment, selection, placement, training, development, and HR plans. Gets involved in community-generating business and goodwill. Investigate and respond directly to employee relations and customer complaints having the potential for a significant impact on the business. Ability to plan and prioritize. Operate within the guidelines of the law. Ability to adapt to new procedures, standards, and changes as directed by the company or legislation. Conducting in-house appraisals in a timely fashion leading to a personnel development plan for all employees. Always professionally conducts his/her self especially when in the public eye. Refers all media inquiries to the Area Manager/Marketing Director. Gets to know customers' profiles and who the market is and goes after it. Is fully flexible regarding working hours, including weekends and nights. Meets set targets regarding food costs, labor costs, customer count, QSC Audit, and mystery shopper and pizza audit scores. Leadership: Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Ability to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a 'hands-on' manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual Store Management performance to achieving restaurant goals. Promotes quality food, systems, and service, walks the walk. Dedicated to Customer Satisfaction, engenders this in staff and management alike. WORK ENVIRONMENT: Fast-paced, 'non-stop' environment. Physically demanding at times due to certain requirements of the business with regards to the level of business, quality of staff, quantity of staff, preparedness for business demands, etc. Certain business volumes necessitate prolonged periods without sitting down. INTEGRITY: Communicates intentions, ideas, and feelings openly and directly, is honest. 'Walks the Talk' (i.e. actions are consistent with words) and solicits feedback about performance in this area. Stands up for own beliefs. Admits own mistakes and vulnerabilities and takes actions to correct mistakes. Chooses to be honest and forthright even in difficult situations. Only candidates living in Ireland and allowed to work here will be considered. #J-18808-Ljbffr
Exciting new opportunity to join Supermac's Head Office in Galway city who are currently recruiting a Stock Control Co-Ordinator JOB PURPOSE: Reporting to the Stock Control Manager/Assistant Financial Controller, the Stock Control Co-Ordinator is responsible for ensuring that restaurant inventories are correctly reported. THE JOB: Completing weekly stock reports for a set number of stores and reviewing and analysing the information to give an accurate result. Maintaining the inventory system on Navision and Maitre D. Balancing of cash control sheets and communicating with the stores to ensure both cash and stocks are fully reconciled every week. Analysing of complimentaries, payouts, refunds and voids to ensure they are not being abused. Providing assistance to company shops and working with them to ensure there are no weaknesses in their internal controls. Working with inexperienced shop managers to ensure that there are no issues with the performance of their shops. Assisting Franchised stores in the preparation of weekly stock takes or with other requests. Helping new and inexperienced staff members of the stocks team. Reporting on SuperSubs and Deliveries for company shops on a weekly basis. Carrying out other ad hoc duties and working on projects which are for the benefit of the business. THE PERSON: Experience in inventory or other systems. Good organizational skills. Highly motivated with the ability to use own initiative. Self-starter with the ability to work to deadlines. Attention to detail and sees tasks through to completion. Self-assured with the ability to create positive working relationships. Flexibility to adapt to changing requirements of the role. BENEFITS: Competitive weekly Salary - Paid Weekly. Monday to Friday. Employee Assistance Programme. Dynamic work environment. Discounted Company hotel breaks - So Hotel Group. TO APPLY: Please submit an up-to-date CV through this website. Supermac's is an equal opportunities employer. We do not require the assistance of agencies for this role. #J-18808-Ljbffr
We would like to invite applications for Full-Time and Part-Time Lobby hosts to join the team in The Barack Obama Plaza. Applicants must have full flexibility for weekdays and weekends. The Lobby Host greets and facilitates the customer experience by maintaining an efficient customer flow and informing customers of menu options, the latest promotion offerings, and communicating feedback from customers, and informing staff of menu or operational changes. The role: The Lobby Host provides ongoing support to the Management Team to ensure customers receive the best quality, service, and cleanliness each time they visit the store. The Lobby Host must interact with customers, staff, and management in a friendly and efficient manner to achieve this result. It is the responsibility of the Lobby Host to carry out his/her duties in compliance with the training received. The purpose of the role is to ensure the tables and seating area are clean and free from spillages, bins are emptied, floors are clean and dry, and all public areas and toilets are clean, stocked, and presentable at all times. It is important to greet customers in a friendly and welcoming fashion, going the extra mile to meet their needs in a clean and welcoming environment. All roles require flexibility and ensuring a great visit for every customer every time. The job: Greet guests in a friendly and professional manner - interacting with customers and making them feel welcome and important to us. Being helpful and friendly, assisting with buggies, wheelchairs, or trays to assist customers. Give creative suggestions regarding our food menus; making conversation lively and enjoyable. Make sure the lobby and toilets are kept clean throughout the store with a particular focus on floor safety and the management of spills. Ensure the lobby and serving areas are properly set up and stocked, clean and tidy. You must have a sense of urgency regarding the cleanliness of the lobby, ensuring tables are cleared immediately, and spillages are dealt with in a timely fashion. Communicate with all customers to ensure quality satisfaction with both food and service. Respond to customer complaints and bring any issues to the attention of the duty Manager in Supermac’s. Communicate with Management and staff to ensure effective customer flow. You can have fun and take pride in providing an enjoyable dining experience to our expanding customer base. Providing a clean area to customers is a given, this means ensuring clean tables and floors, baby chairs, bins emptied, toilets presentable and stocked, etc. Person Specification: The Lobby host must be able to provide excellent customer care to the public. You must possess exceptional communication and a positive representation of the company. You must be able to participate in a team-oriented environment. You must be Energetic, Approachable, Friendly, Outgoing, Courteous. Required Skills: Previous customer service in the hospitality environment preferred. Interpersonal skills. The ability to recognise problems and potential conflicts with both customers and staff. Product Knowledge. Analytical Skills, i.e. the ability to think logically. Only candidates currently living in Ireland and allowed to work here will be considered. #J-18808-Ljbffr
