Location: Dublin Position: People Business Partner Full time permanent Welcome to Staycity Group, a thriving and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with exceptional properties across iconic European cities like London, Dublin, Berlin, Edinburgh, Paris, and Venice. We're looking for a People Business Partner to join our brilliant People Team based in Dublin, Ireland, reporting into our European Head of People and partnering closely with our Operations Director and General Managers. We are looking for someone who is a curious, empathetic learner, who loves to coach people and figure out how to do things quickly, clearly, with kindness whilst having fun! You'll be encouraged to try new things and you'll be supported to learn, grow and take risks. If you love coaching, training, collaborating and figuring things out on the fly (with data!) you'll thrive here. Benefits: We want you and your loved ones to thrive, we'll support your health, wellness, learning and development and if you decide it's time to start or grow a family rest assured we celebrate that too: Paid family leave (>1 year of service) Annual Bonus;- based on your contribution and impact Discounted rates for overnight stays for you, your family and friends Refer and earn scheme - earn up to £/?550 Education Support to help you foster new skills Volunteer days: 2 paid volunteer days per year Support for you and your family when you need it with our Employee Assistance Program (EAP) What you'll do for us: Partner with General Managers and their leadership teams to build engaged, high-performing teams through coaching and training interventions. Provide coaching and support on employee relations matters, ensuring alignment with our culture and SCG values. Partner with our Regional Operations Director and General Managers to drive a best-in-class people experience Lead or contribute to People projects in areas such as Government Directives, DEI, and Engagement. Partner with our central People team to ensure all employment contracts, how to guides, and practices compile with relevant legal compliance and best practice for the jurisdiction. Work closely with our inhouse recruitment team and hiring managers to ensure we hire world class talent and deliver an exceptional pre-start and onboarding experience Partner with our L&D Manager to identify opportunities for coaching, and learning across our teams Ideally you will have the following: 4-5 years + experience as a HRBP or HR Manager, coaching Leaders and Managers, resolving problems and changing peoples minds with data! Ability to work through ambiguity with kindness and clarity Ability to make data led decisions and influence Leaders Brings fresh perspective, challenges the status quo, and takes initiative to build forward-looking solutions guided by data and insight. Bachelor's degree in Human Resources or a related field required, along with professional certification such as CIPD (ideal but not essential!) A passion for learning and developing (changing your own mind is important too!) Pace; We are growing and move quickly! Communicates clearly and confidently, building trust and influencing positive outcomes across all levels Extensive knowledge of employment law in Ireland. With hyper growth comes ambiguity, we are all facing new problems that need to be overcome quickly, if you are someone who thrives with high pace and ambiguity you'll love working here. We also love having our minds changed, with data and making data led decisions, if you've at least 4 years experience as a HRBP and or HR Manager doing similar work and think it's the right environment we'd love to hear from you. Staycity Group is committed to diversity, equity and inclusion. We believe that everyone is unique and that these individual differences are valuable. We welcome your application whatever your background, situation or identity. As long as you are passionate about making guests happy, you are strongly encouraged to build a career with us. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Welcome to Staycity Group, a thriving and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with 32 exceptional properties across iconic European cities like London, Dublin, Berlin, Edinburgh, Paris, and Venice. Are you someone who thrives in a high-paced, evolving environment where ambiguity is met with enthusiasm and determination? Do you have an insatiable curiosity, an empathetic nature, and a genuine passion for growing with, and supporting others? At Staycity Group, we're not just an aparthotel group; we're a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. We are on the search for our next Guest Services Manager. In this role you will have the opportunity to join us on a multifaceted career path, working alongside a highly dedicated and meticulous team. Your exceptional attention to detail will be invaluable as you confidently and assertively orchestrate seamless operations across our stunning aparthotel, delivering exceptional guest experiences and inspiring your team to exceed expectations. Benefits: We want you and your loved ones to thrive, we'll support your health, wellness, learning and development and if you decide it's time to start or grow a family rest assured we celebrate that too: Paid Maternity, Surrogacy, Adoptive & Paternity leave An extra day off for your birthday so you can celebrate in style Build a career with Staycity Group with great opportunities for your personal and professional development Flexible working patterns to support all team members Discounted rates for overnight stays for you, and your family and friends Refer and earn scheme if you successfully refer a friend to work with us TaxSaver commuter scheme (only applicable in Ireland) Cycle to work scheme- to support a healthy lifestyle and our planet (only applicable in Ireland/UK) Volunteer days: 2 paid volunteer days per year to support causes in your local community EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP) What you can do for us To ensure the smooth running of the front desk on a daily basis, liaising between the guest and all departments Welcome all guests to the hotel in a friendly manner in conjunction with the Standard of Procedure Monitor and action feedback received through guest satisfaction surveys, 3rd party websites and from clients after and during their stay and resolve any client disputes and complaints in a professional manner and within guidelines issued Ensure that payment is verified upon check-in and follow the procedure for each different payment type Supervise department employees ensuring the correct standards and methods of service are maintained as stated To anticipate and rectify problems to ensure the guest's well-being and satisfaction within the hotel Manage and motivate a team of direct reports on a daily basis. Deputizing in the absence of the Front Office Manager Required Skills and Experience Previous management experience of at least 2 years of experience working at the Front Desk in a similar property is essential to deliver this role Excellent communication skills, highly focused, motivated, and professional in appearance and presentation to represent the Staycity Group Brand. Always strive to provide our guests with the highest standards of customer care. Eager to learn and develop Excellent communication skills both verbal and written Outstanding customer service skills and attention to detail Experience using Opera and excellent communication and interpersonal skills are required for this role. A self-motivator with attention to detail and a passion for customer service. Demonstrate how you have the ability to motivate, appraise, support and challenge the team to deliver world-class results on every aspect of the business on a daily basis continuously. No formal qualifications are essential, but you must be able to demonstrate commitment, leadership and continuous learning. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
We are now looking for a Marketing Acquisition Growth Lead to join the Staycity Group. We are looking for a performance-driven strategist to take accelerate Staycity Group's direct-booking growth ambitions by setting the paid-media vision, orchestrating all paid media channels-search, metasearch, social ads and retargeting, and optimising all efforts to maximise ROAS and direct-booking share. You will translate commercial goals into an agile acquisition roadmap that prioritises profitability, tests new channels and markets, and continually sharpens our competitive edge. You will blend performance marketing experience with forward thinking strategy to design - and continually optimise - plans to turn potential guests into happy bookers. Your success will be measured by compounding growth in paid traffic, efficient spend, sustainable ROAS, and the share of revenue that flows through our own web channels. Benefits: Paid Maternity, Surrogacy, Adoptive & Paternity leave Health and Dental Insurance Pension 27 days annual leave & 2 volunteer days Annual bonus Support for you and your family when you need it with our Employee Assistance Program Staff rates: From ?25 per night - Overnight stays for you, and your family and friends Key responsibilities Growth strategy & road mapping: Craft a rolling 12- to 18-month paid-growth blueprint for each brand that links media spend to revenue targets, channel mix, and customer-lifetime value. Guide and set relevant KPIs focused on growing direct web share Market & trend insights: Focus on trend and growth analysis within the sector, continually implementing new tactics and strategies Identify, and plan for, opportunities in new geographical markets as well as any potential new channels Monitor AI-driven search experiences and emerging traveller behaviours. Produce regular 'future of performance media' documents and prioritisation recommendation briefings for leadership. Budget strategy & management - plan budget scenarios with strategic guidelines for optimisation. Reporting & forecasting: Own the paid funnel dashboard, monthly forecast vs. budget, and as well as attribution modelling in concert with Analytics. Provide and present reports and forecasts regularly to senior stakeholders Unified paid strategy - allocate budget dynamically across Google Ads, Hotel Ads, Meta/Facebook, TikTok, display and affiliate placements, optimising to CPA & ROAS goals Always-on optimisation - run bid strategies, audience tests, creative multivariates; respond in real time to market demand and algorithm updates Metasearch leadership - own CPC and commission bidding on TripAdvisor, Trivago, Kayak etc.; exploit price-parity insights to win direct bookings Develop and support B2B strategy - Identify opportunities and develop a plan to support B2B opportunities Agency & tool management - brief and QA external partners for day-to-day ops while keeping strategic decisions in-house Landing-page alignment - collaborate with Organic Growth Lead and CRO specialist to ensure ad destination pages convert and support shared keyword clusters Essential experience & skills 6-8 yrs multi-channel performance marketing in travel / e-commerce Proven experience in scenario-based planning creating multiple channel-mix scenarios to inform proactive engagement, budget planning and conversion rates Geographic portfolio management that plans for dynamic nuances in local markets B2B integration, enablement and sales generation Proven experience of successful marketing reactive strategies and plans Insight and strategy leadership that includes reporting, presenting and cross-functional collaboration Expert user of Google Ads (incl. PMAX & Hotel Ads), Meta Ads Manager, TikTok Ads, Advanced Excel/Sheets & BI skills; familiarity with MMM or data-driven attribution models Track record of managing >?1 m budgets and delivering double-digit ROAS Strong stakeholder management and experience directing agencies/freelancers Desirable Experience with Meta Search bidding (Tripadvisor, Trivago, XX), OTA bidding programs ( Ads, Expedia TravelAds) Power BI, SQL or Python for deeper analytics Start your Staycity Group journey today! Take the leap and click "apply" now! To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Welcome to Staycity Group, a thriving and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with exceptional properties across iconic European cities like London, Dublin, Berlin, Edinburgh, Paris, and Venice. We're hiring a Business Manager to support the CEO and senior leadership 'll work closely with the CEO to ensure top priorities move forward across the business. From coordinating leadership meetings and tracking strategic actions, to supporting high-impact projects and preparing communications for internal and external stakeholders, you'll help create clarity and momentum around what matters most. This role blends hands-on execution with operational insight, requiring strong organisation, clear communication, and the ability to connect people, plans, and progress across teams. Benefits: We want you and your loved ones to thrive, we'll support your health, wellness, learning and development and if you decide it's time to start or grow a family rest assured, we celebrate that too: Paid Maternity, Surrogacy, Adoptive & Paternity leave Health and Dental Insurance Pension 27 days annual leave & 2 volunteer days Annual bonus Support for you and your family when you need it with our Employee Assistance Program Staff rates: From ?25 per night - Overnight stays for you, and your family and friends Key Responsibilities Act as a trusted business partner to the CEO, ensuring strategic and operational priorities are proactively tracked, coordinated, and followed through across the busines Own the planning and execution of key leadership meetings, shaping agendas, briefing participants, ensuring alignment, and tracking follow-up actions to completion Project manage cross-functional initiatives by consolidating inputs, structuring timelines, and keeping stakeholders aligned on deliverables and dependencies Support board and investor communications by coordinating inputs from across the business and preparing high-quality materials that reflect strategic clarity and progress Monitor progress across key business workstreams, surfacing risks, identifying blockers, and ensuring the CEO is informed and equipped to intervene when needed Play a central role in executive communication, helping draft updates, presentations, and internal messages that land with clarity and consistency Support broader business planning cycles (quarterly, annual) with coordination, timelines, and preparation materials that keep leadership aligned and accountable Be a point of continuity between teams, ensuring knowledge doesn't get lost, decisions are followed up, and the right people stay in the loop What You'll Do Use your 2-5 years' experience in operational, strategic support, or high-growth business environments to drive momentum across complex initiatives Bring structure, calm, and prioritisation to fast-moving workflows, while adapting quickly to changes in direction or focus Communicate clearly and professionally with stakeholders at all levels, simplifying complexity and influencing outcomes through strong written and verbal skills Work discreetly and reliably with sensitive or high-impact information, earning the trust of leadership and peers alike Roll up your sleeves, whether organising a key meeting, preparing a CEO briefing pack, or aligning teams around a common goal Bring intellectual curiosity and business instinct to everything you do, spotting patterns, gaps, or inefficiencies and proposing improvements If you possess the ability to navigate through challenges with a blend of kindness and clarity, backed by data-driven decision-making skills, we'd love to hear from you! So, join us in this exciting and ever-evolving journey, where you'll be supported, inspired, and encouraged to reach your full potential. Start your Staycity Group journey today! Take the leap and click "apply" now! To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Staycity Group is seeking an experienced Process Manager (Acquisitions & Development) to manage and optimise operational processes and project coordination within our International Development & Acquisitions Team. This key process management role will support the General Counsel and Chief Development Officer in ensuring streamlined workflow, accurate tracking, robust reporting, and effective legal oversight across all new hotel feasibility, acquisition, and construction projects. The role will drive process improvement initiatives and support the alignment of departmental activities with broader strategic business objectives. Benefits: Paid Maternity, Surrogacy, Adoptive & Paternity leave Generous holiday allowance Health and dental insurance Pension contributions Annual bonus, based on contribution and impact Responsibilities Report to General Counsel and own the Development & Acquisitions department's operational processes, tracking, and documentation procedures Assist in operational implementation of the growth strategy, supporting the CDO, General Counsel, and Development Directors Co-chair and coordinate weekly Development meetings with analyst support, ensuring clear action tracking and accountability. Oversee analysts in communicating pipeline and development updates clearly to internal stakeholders, including the CEO, Design, Projects, and Technical teams. Organise quarterly development meetings for the wider team, ensuring clear agendas, structured follow-ups, and action tracking. Track and monitor the evolution of design guides and standards from both cost and delivery perspectives, maintaining clear documentation. Collaborate with General Counsel and Development Directors to create, refine, and maintain department templates, reporting tools, and documentation, ensuring accountability. Support General Counsel in managing and processing Agreement for Lease and Lease legal documentation, maintaining detailed records and trackers. Lead the creation and continuous updating of an asset management legal tracker, capturing key information and dates relating to each SCG asset. Refine and optimise departmental processes, incorporating innovations such as AI-based feasibility tools, enhanced reporting, and pipeline tracking. Manage the department's conference budget & attendance. Qualifications Degree in management, real estate, design, architecture, or construction-related disciplines. Certifications such as PMP, PRINCE2, or equivalent are advantageous. Experience Experience (10+ years) in process management, project coordination, operational excellence, real estate, or hospitality development roles within high-growth or complex organisations. Experience managing and optimising processes, supporting senior stakeholders, and aligning departmental outputs with broader business strategy. At least 3-5 years in a leadership or strategic support capacity within a development, legal, operations, or PM setting. Skills & Competencies Extensive understanding of project and operational processes across development lifecycles Proven record in optimising processes, improving reporting structures, and implementing tools and frameworks Skilled in legal documentation management, coordination, and compliance Strategic, agile, and solutions-focused with robust process management experience Excellent communicator with experience engaging senior executives and effectively managing teams Calm under pressure, highly organised, and continuously improvement-driven To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller. Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of. We're now hiring a General Manager to help shape the Staycity guest journey. Benefits: Paid family leave (>1 year of service) Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals Discounted rates for overnight stays for you, your family and friends Refer and earn scheme - earn up to £/?550 Cycle to work scheme- to support a healthy lifestyle and our planet Education Support to help you foster new skills Volunteer days: 2 paid volunteer days per year Support for you and your family when you need it with our Employee Assistance Program (EAP) As a General Manager, you will be automatically enrolled into our leadership program: Elevate - designed to harness your skills and make you an even better values driven and commercially astute leader. We would love you to have: Proven leadership experience and 3+ years in a similar level role, along with significant experience within the hotel or aparthotel sector Full working proficiency in English Demonstrated success in driving revenues through the strategic management of commercial initiatives Humble and approachable, fostering a positive and inclusive work environment Forward-thinking and innovative, always looking for opportunities to improve operations Self-motivated and able to inspire and lead the team effectively Energetic, flexible, and adaptable to changing circumstances Possesses a keen eye for detail and is highly organized Ability to adapt effectively and make decisions under pressure Proficiency in engaging in strategic business discussions at a higher level Demonstrable ability to motivate, appraise, support and challenge the team to deliver world-class results on every aspect of the business Experience in providing training, guidance, and support to all teams, actively participating in day-to-day department activities and driving the culture of the team A bachelor's degree in Hospitality Management or a related field is preferred What you can do for us: Support all HODs in all aspects of running the property, including front office, housekeeping, maintenance, sales and revenue Ensure that all departments operate within the Staycity Group brand SOPs, monitoring and taking action to any feedback within a timely manner Regularly evaluate individual and team performance against their goals to drive a high performance culture. Offer constructive feedback through on-the-job training, performance appraisals, one-on-one discussions, and team meetings. Produce forecasts for revenues and costs and monitor that these are maintained within budgetary constraints and communicate to the EOD any shortcomings as soon as possible Ensure the hotel complies with all legislation and Staycity Group requirements regarding H&S and any other statutory regulations Enhance the team's skills and knowledge by delivering department-specific training plans that align with our strategic goals Cultivate collaborative relationships with other departments, fostering effective communication and teamwork across the organization. Monitor and action feedback received through guest satisfaction surveys, 3rd party websites and from guests after, and during their stay and resolve any guest disputes and complaints in a professional manner and within guidelines issued Join us and be part of the journey. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Welcome to Staycity Group, a thriving and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with 32 exceptional properties across iconic European cities like London, Dublin, Berlin, Edinburgh, Paris, and Venice. We are now looking for a Head of Brand - Wilde to join the Staycity Group. We're seeking a visionary leader to define and elevate our boutique Wilde brand across an expanding international aparthotel portfolio. In this high-impact role, you'll report to our Senior Director of Brand and Marketing and take ownership of the brand strategy and marketing output from end to end, crafting a powerful narrative that resonates with diverse audiences and ensuring a seamless brand experience at every guest touchpoint. As Head of Brand, your strategic and creative leadership will be instrumental in driving visibility, guest loyalty, and a strong reputation for excellence. You'll work cross-functionally with internal teams and external agencies to deliver 365 marketing, seasonal campaigns and local activations that not only captivate, but convert. Benefits: We want you and your loved ones to thrive, we'll support your health, wellness, learning and development and if you decide it's time to start or grow a family rest assured, we celebrate that too: Paid Maternity, Surrogacy, Adoptive & Paternity leave Health and Dental Insurance Pension 27 days annual leave & 2 volunteer days Annual bonus Support for you and your family when you need it with our Employee Assistance Program Staff rates: From ?25 per night - Overnight stays for you, and your family and friends What you can do for us Brand Development & Growth: Responsible for brand strategy implementation, ensuring consistency and quality, enhancing guests' experiences at every touchpoint. Brand Marketing: Develop and manage ATL marketing campaigns for Wilde. Partner with digital marketing teammates to execute regular social and digital content. Brand Guardian: Act as brand guardian within the Marketing and cross-functional teams, ensuring brand standards and consistency in each channel Collaborate closely with our Digital Teams to curate the Wilde websites, and other digital tools, ensuring a cohesive and engaging online presence. Uphold Staycity Group's reputation management standards and curate bespoke guest experiences that reflect our brand ethos, driving both revenue and guest loyalty. Effectively communicate plans to all properties, ensuring activations are aligned with both brand and property objectives, fostering a consistent brand experience across our diverse portfolio. Explore and manage strategic partnerships that not only enhance our brand's visibility but also result in revenue-driving initiatives across various market segments, supporting Staycity Group's broader agenda. Monitor and analyse competitive segments across the marketing mix and industry trends, sharing insights with internal teams to inform and refine our strategies, keeping Wilde at the forefront of hospitality innovation. Required Skills and Experience: Bachelor's degree in Brand & Marketing or related field 5-7 years of experience in developing brands, ideally with experience in the luxury or lifestyle hospitality sector Strong proficiency in Microsoft Excel/PowerPoint/Keynote/Word Proven track record of delivering impactful, international Brand campaigns, ideally with experience in the luxury or lifestyle hospitality sector Excels in collaborative efforts with cross-functional teams and departments, fostering a culture of shared ideas and growth. Demonstrates excellent creative mindset with critical thinking and problem-solving skills, essential for navigating the complexities of Wilde's evolving landscape. Must possess strong written and verbal communication skills, aligning with Staycity Group's commitment to effective communication at all levels. If you possess the ability to navigate through challenges with a blend of kindness and clarity, backed by data-driven decision-making skills, we'd love to hear from you! So, join us in this exciting and ever-evolving journey, where you'll be supported, inspired, and encouraged to reach your full potential. Let's make the world a little brighter, one guest at a time. Start your Staycity Group journey today! Take the leap and click "apply" now! To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Role Overview The AI Automation Team Lead at Staycity Aparthotels will spearhead the integration and advancement of AI and automation technologies throughout the organization. This role blends hands-on software engineering with strategic leadership, enabling departments to leverage AI effectively. The successful candidate will lead a dedicated team focused on automation and AI implementation, balancing coding responsibilities with strategic oversight and training initiatives. Key Responsibilities Manage and mentor a small specialized team consisting of software automation engineers, an AI project manager, an AI data scientist, and an AI engineer. Evaluate, select, and implement AI tools and platforms, guiding the organization's technology choices. Identify, assess, and prioritize AI-driven opportunities within various departments based on clear return on investment metrics. Conduct thorough "buy vs build" evaluations for AI software and solutions. Develop and maintain a strategic AI roadmap aligning with business goals. Code, review, and oversee the implementation of automation solutions. Design and conduct AI literacy training programs across the organization. Foster systematic thinking about AI applications and implications in business processes. Direct Reports Structure In this role you will lead a team comprised initially of: AI Project Manager AI Data Scientist Mid-Level AI Engineer Software Automation Engineers You will report directly to the Chief Information Officer. Qualifications & Required Skills Bachelor's or Master's degree in Computer Science, Information Technology, AI, or related fields. Proven experience in software development, automation, and AI technologies. Solid experience leading technical teams and managing complex projects. Expertise in programming languages such as Python, Java, or C++. Experience with machine learning frameworks (TensorFlow, PyTorch) and automation tools (UiPath, Automation Anywhere). Excellent analytical and problem-solving capabilities. Strong communication skills, capable of explaining technical concepts clearly to non-technical stakeholders. Mandatory AI literacy, with deep familiarity in AI trends, tools, and platforms. Deep understanding of GenAI platforms and how they can be leveraged and embedded into automated systems. Staycity Culture Our ideal candidate embodies Staycity's core values: Curiosity: Proactively explores new technologies and methodologies, always asking "what's next?" Drive: Demonstrates determination and initiative to deliver solutions and results. Collaboration: Actively engages with colleagues, fostering teamwork and collective success. Kindness: Approaches interactions with empathy, patience, and a genuine willingness to support. Respect: Values diverse perspectives and contributes to a positive, inclusive workplace. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Location: Dublin Position: Reservations Sales Agent - French Speaking. Full time permanent Staycity is looking for a Reservations Sales Agent - French Speaking to join their Reservations Team, in the Dublin Head Office, on a full-time permanent basis. This is an opportunity to join the reservations team of the leading Aparthotel provider in Europe. Staycity provides a fun, fast-paced & committed team-orientated culture with a strong emphasis on collaboration and employee welfare. You will be dealing with customers internally and externally, so our ideal candidate would be someone with a strong customer focus. Staycity offers a competitive package and the opportunity for growth and advancement. Staycity Group's expansion is now rolling out under two brands - Staycity Aparthotels and our new premium brand Wilde Aparthotels by Staycity Europe's premier Aparthotel provider. A fast-growing company, with an average of 10 new aparthotels opening annually Benefits: We want you and your loved ones to thrive, we'll support your health, wellness, learning and development and if you decide it's time to start or grow a family rest assured we celebrate that too: Paid Maternity, Surrogacy, Adoptive & Paternity leave Comprehensive Health and Dental Insurance - from day 1. Annual leave: 25 days (plus Christmas Eve and Good Friday) Matched pension contributions. Competitive bonus. Staff rates: From ?25 per night Education: Role-relevant higher-education expenses, including tuition and books Volunteer days: 2 paid volunteer days with registered charities EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP) Key responsibilities as our Reservations Sales Agent will include: As a Reservations Sales Agent, you are responsible for the management and processing of all inbound sales and reservations enquiries from various channels, as well as answering customer/agent enquiries. The role also involves making and amending reservations, gathering lead enquiries for the Sales Team, confirming group reservations and reporting daily sales along with performance indicators. You will qualify sales needs and where possible set up calls and meetings for the city Sales Managers. From time to time, this role will also require the individual to undertake sales research, with the aim of assisting the sales team in identifying and developing new leads. Quality customer service is the priority. Because you are the first interaction the customer will have with Staycity, it is crucial to make their experience pleasant and as easy as possible. Our ideal Reservations Sales Agent will have the following skills, knowledge and experience: It is essential the candidate has fluent English & French, written as well as spoken Applicants should be proficient in Word, Excel and experience in Opera PMS is preferable The position requires an ambitious individual with excellent customer service skills, an excellent telephone manner and attention to detail The ideal candidate is an organised, target driven individual with the ability to prioritise workload in an appropriate manner If you feel you are the right fit for this Reservations Sales Agent role then please click 'apply' now! We'd love to hear from you! To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller. Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of. We're now hiring a Maintenance Manager to help shape the Staycity guest journey. Benefits: Paid family leave (>1 year of service) Flexible working patterns Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals Discounted rates for overnight stays for you, your family and friends Refer and earn scheme - earn up to £/?550 Cycle to work scheme- to support a healthy lifestyle and our planet Education Support to help you foster new skills Volunteer days: 2 paid volunteer days per year Support for you and your family when you need it with our Employee Assistance Program (EAP) We would love you to have: Previous relevant experience and up to date knowledge of country/property specific maintenance, safety, and health regulations in a similar environment or property/hotel (4+ years minimum experience in a managerial or supervisory position is required) What you can do for us: Manage all maintenance department resources and team members and optimise the team's work by drawing up and coordinating schedules according to need Collaborate closely with our Housekeeping team to ensure all rooms are in presentable working order at all times to ensure maximum guest occupancy and experience Supporting planned maintenance checks and take a hands-on approach to reactive maintenance. Deliver daily, weekly and monthly quality and safety checks as well as ensuring everything is in working order in the apartments and public areas, Supervise and part in preventive and curative maintenance of the premises and equipment while promoting and contributing to setting up internal measures for the protection of the environment Manage stocks and purchasing of equipment and supplies for the department Assist the General Manager in drawing up budgets for maintenance and capital investment Ensure compliance with current safety procedures, and control the condition of the building, technical equipment and all safety and alarm systems in the property Ensure that all potential and real hazards are reported and reduced immediately Join us and be part of the journey. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
