A global financial services firm is seeking a Senior Product Owner to lead agent-based automation across core operations. This pivotal role will drive the strategy and roadmap for automation solutions while ensuring efficiency, compliance, and quality. With a focus on collaboration, the Product Owner will engage with diverse teams to prioritize user needs and enhance operational processes. Candidates should have over 7 years of experience in product management within regulated environments and a strong understanding of financial operations. #J-18808-Ljbffr
Role Overview We are hiring a senior Product Owner to lead the design, delivery, and scale-out of agent-based automation across core financial services operations. This role sits within the Global Delivery Simplification organization and focuses on re-imagining how complex operational processes are executed using agentic AI in a regulated, control-intensive environment. The Product Owner will own the strategy, roadmap, and value realization for agent-driven solutions across Fund Accounting, Middle Office, Transfer Agency, and Custody, ensuring measurable improvements in efficiency, quality, and control while meeting regulatory, audit, and data governance expectations. This is a hands-on product leadership role requiring strong judgment, deep partnership with business and technology teams, and accountability for outcomes beyond initial delivery. Role Purpose The Product Owner leads a cross-functional POD responsible for conceiving, delivering, and scaling agentic AI solutions across core business services including Fund Accounting, Middle Office, Transfer Agency, and Custody. The role is accountable for product strategy, roadmap, prioritization, and value delivery of agent-based automation, ensuring solutions deliver sustained operational impact while adhering to enterprise risk, compliance, and governance standards. Success in this role requires the ability to balance automation ambition with operational risk, and to embed controls, auditability, and explainability as first-class product features. Key Responsibilities Own end-to-end business outcomes for agent-based solutions, including efficiency gains, capacity release, quality improvement, risk reduction, and client experience uplift. Define and communicate a clear product vision for agentic AI use cases across core operational domains. Develop deep understanding of end-to-end operational processes across Fund Accounting, Middle Office, Transfer Agency, and Custody. Identify and prioritize opportunities where agent-based automation can materially improve accuracy, cycle time, resilience, and control effectiveness. Align product strategy with business outcomes, regulatory expectations, and enterprise AI risk frameworks. Translate simplification goals into clear product hypotheses, roadmaps, and measurable success criteria. Act as the voice of the business, converting domain and operational requirements into a prioritized backlog of product increments and user stories. Lead agile execution with a focus on incremental value delivery, rapid learning, and operational readiness. Oversee the full lifecycle of agentic AI solutions, including problem framing, data grounding, workflow integration, approval and human-in-the-loop design, evaluation, production rollout, and post-deployment performance management. Treat controls, auditability, explainability, and evidence capture as core product features, not downstream compliance activities. Use domain expertise to define materiality thresholds, escalation paths, and failure modes appropriate for autonomous or semi-autonomous execution. Make informed build, defer, or stop decisions based on agent performance, operational materiality, and control outcomes. Own ongoing agent performance management in production, including accuracy trends, exception patterns, drift indicators, and remediation actions. Partner closely with operations leaders, SMEs, risk, data, and engineering teams to validate acceptance criteria and business readiness. Define and track KPIs tied to efficiency, quality, cycle time, client outcomes, and risk reduction; quantify and communicate value delivered. Communicate progress, risks, and outcomes clearly to senior stakeholders and influence alignment across global teams. Skills And Capabilities Strong product management capability, including product strategy, roadmap definition, backlog prioritization, and stakeholder management. Strong product judgment, with the ability to balance automation ambition, operational risk, regulatory expectations, and user trust. Proven experience leading cross-functional PODs in complex environments. Excellent communication and influencing skills, with comfort engaging both technical and non-technical audiences. Deep understanding of one or more business areas: Fund Accounting, Middle Office, Transfer Agency, or Custody (or demonstrated ability to learn quickly and operate credibly with SMEs) Understanding of prompt engineering and model-alignment practices to improve accuracy and reduce risks such as hallucinations, bias, and data leakage. Ability to interpret agent telemetry and operational signals such as low-confidence outputs, anomalies, repeated failure patterns, and exception spikes. Exposure to agent evaluation approaches, including testing edge cases and adversarial scenarios to validate agent behavior. Understanding of monitoring and escalation patterns for AI agents, including when outputs should be suppressed, flagged, or routed to human reviewers. Solid understanding of data governance principles including data quality, lineage, metadata, and stewardship. Experience Requirements 7+ years owning products or platforms in complex, regulated operational environments, with clear accountability for outcomes rather than only delivery. Experience in global financial services operations, preferably in Fund Accounting, Middle Office, Transfer Agency, or Custody. Exposure to AI, automation, or digital transformation programs in enterprise environments. Prior experience working closely with engineering, data, risk, compliance, and audit functions. Experience launching and scaling solutions into live operations, not just pilots or proofs of concept. Experience working in agile POD or product-centric delivery models. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement Job ID: R-785585 #J-18808-Ljbffr
Who We Are Looking For We are seeking a strategic technology leader that can provide critical management, reporting, and support to the CTO, the Technology Platform Engineering and Operations organization and the Technical Business Office of the CIO. The successful candidate will play a key role in supporting the execution of our operating plan in line with our strategic priorities, translating intent into action and ensuring alignment, operational discipline, and strategic follow-through. The role oversees a broad portfolio of cross-functional capabilities including recurring responsibilities such as IT strategy and planning, governance, performance management, IT budget & financial management, operating model design and communications. The role may also take on nonrecurring initiatives, such as time‑bound asks or ad hoc tasks that require senior oversight but fall outside established structures. These may include new strategic asks, interim leadership of emerging capabilities or one‑off projects that leadership want to keep close. Why this role is important to us COOs act as the operational right hand of the leadership team, ensuring rhythm, reliability and internal alignment within the IT organization. The ideal candidate will bring deep expertise in IT governance, financial oversight, and cross‑functional technical program delivery. Someone who excels at follow‑through and coordination, enabling the senior leadership team to operate at strategic altitude. What You Will Be Responsible For Partner closely with senior executives to develop & plan critical strategic initiatives, responsible for governance and delivery of these programs. Financial Management: Accountable for financial planning across respective division, including the annual corporate budget process, monthly finance reviews, budget, mid‑year forecast, risks and opportunities. Coordinates expense saving initiatives, headcount, workforce planning and approval processes in alignment with central teams. Lead the performance management process that measures and evaluates progress against the divisions OKR / KPI’s. Responsible for governance and preparation for key Business Unit forums, including leadership calls, operating group meetings, leadership exchanges, and town halls. Partner management, supports creation of executive briefings with key strategic vendor partners bringing both technology and business together for co‑innovation and business opportunities. What We Value Advisory Skills and Leadership – The candidate must have the ability to advise the executive management of the organization with a proactive approach. Candidates must have a proven ability to think and act globally, harmonizing global, regional and local objectives. Demonstrated ability to develop employees, manage and lead successfully in a matrix environment is important. Execution Envoy & IT Transformation Partner – The successful candidate will focus on translating enterprise goals into delivery plans, ensuring alignment & someone who can lead transformation efforts in operating model, delivery structure and workforce evolution. Financial Transparency – The candidate should be excited by the challenge of developing Total Cost of Ownership (TCO) and show back models that bring clarity and transparency to a large, complex IT cost base, clearly demonstrating how technology investment supports and enables each area of the business. Strong Commitment to Data Integrity – The candidate must be an advocate for data‑driven decision‑making, with a focus on maintaining a single source of truth and delivering trusted insights via integrated analytics platforms. Comfortable in analysing large and disparate datasets, slicing and interpreting data in multiple ways to produce clear, relevant insights. Regulatory/Compliance Knowledge – Adequate knowledge of the relevant legal and regulatory environment for the industry globally. Influencing and Partnering Skills – It is key that the individual has the proven ability to form constructive relationships with executive management and be recognized as a partner and trusted resource. Education And Preferred Qualifications A minimum of 8+ years' experience within an operations & technology role with a proven track record in strategy and planning The ability to lead and influence in a global organization with a focus on building relationships and trust, managing delivery to multiple senior stakeholders. Ability to handle multiple priorities and lead teams either through influence or direct accountability Strong organizational, business analysis and program management skills with the ability to think strategically, adapt and manage ambiguity and complexity. Exceptional communication skills and relationship management capabilities, able to communicate with all levels of the organization effectively and across Operations and Technology subject matter experts. Willingness to jump into challenging situations or problems and drive to solutions Technical & Financial acumen with experience overseeing multi‑million‑dollar portfolios in complex technology environment. Experience with cloud migration, data center exits, technology modernization, and cross‑functional program delivery highly desirable A relevant graduate degree or master’s qualification that can be leveraged in this role About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work‑life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. #J-18808-Ljbffr
A global financial services leader in Dublin is seeking a strategic technology leader to support the CTO and oversee a broad portfolio in IT operations and financial management. The successful candidate will partner with senior executives to plan initiatives, manage finances, and ensure alignment across functions. With 8+ years in operations and technology roles, candidates should have strong advisory and partnering skills, and a commitment to data integrity. Join us to shape the future and drive performance. #J-18808-Ljbffr
Key Responsibilities Operational Oversight Manage daily process flows and status updates across service domains. Escalate risks, stability concerns, and SLA breaches to ensure timely visibility to senior leadership. Act as a backup to the Service Performance Owner, ensuring continuity of leadership and decision-making. Performance Reporting & Analysis Deliver insight-driven reporting that highlights trends, risks, service maturity, and opportunities for improvement. Own and maintain KPI scorecards and dashboards for regional and global forums. Provide commentary and analysis for executive, regulatory, and client-facing reporting packs. Service Maturity & Benchmarking Operate the service maturity assessment model to evaluate services against defined benchmarks. Conduct regular assessments and track progress over time, identifying areas for uplift. Partner with 1st, 2nd and 3rd line teams to incorporate independent compliance and risk assessments. Strategic Partnership & Road mapping Collaborate with service owners to define and execute improvement roadmaps. Ensure alignment with enterprise service management standards, risk controls, and regulatory requirements. Support the development and governance of SLAs/OLAs with internal teams and external partners. Required Skills & Experience Proven experience in service performance, production management, or ITSM governance. Strong analytical skills with the ability to interpret complex data and drive actionable insights. Excellent stakeholder management and communication skills across global teams. Familiarity with regulatory frameworks and risk management practices. Experience with performance reporting tools (e.g., Tableau, Power BI, ServiceNow). Preferred Qualifications ITIL Foundation or higher certification. Experience in managing service performance across multiple regions. Understanding of service maturity models and benchmarking methodologies. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work‑life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement Job ID: R-784281 #J-18808-Ljbffr
A global financial services firm in County Kilkenny is seeking a Manager for the Cyber Incident Management Governance team within the Cyber Defense Center. This pivotal role focuses on compliance with regulatory requirements and effective audit management. Candidates should have a BSc in Cyber Security or related field, coupled with at least 5 years of experience in cybersecurity, and strong leadership skills. The company offers a supportive work environment and opportunities for growth. #J-18808-Ljbffr
We are seeking a dynamic and experienced Manager to lead our Cyber Incident Management Governance team within the Cyber Defense Center. This role is pivotal in ensuring our compliance with regulatory requirements and managing audit engagements effectively. The ideal candidate will possess a strong background in Cybersecurity, audit, and regulatory frameworks, along with proven leadership skills. Key Responsibilities Team Leadership Lead, mentor, and develop a high performing team dedicated to Cyber Incident Management Governance. Foster a culture of continuous improvement and accountability within the team. Governance and Compliance Oversee the governance framework for cyber incident management, ensuring alignment with industry best practices and regulatory standards. Manage the demand for regulatory and audit engagements, ensuring timely and accurate response to requests. Audit and Regulatory Engagement Directly engage with internal and external stakeholders, including senior leadership and regulators, to facilitate audit processes and regulatory compliance. Track, record, and present artefacts related to audit and regulatory requests for the Security Operations Center (SOC). Reporting and Documentation Develop and maintain comprehensive documentation of governance processes, audit findings, and compliance activities. Prepare reports and presentations for senior leadership, highlighting key insights and recommendations. Stakeholder Communication Act as the primary point of contact for audit and regulatory inquiries, ensuring clear and effective communication. Collaborate with cross‑functional teams to align incident management strategies with business objectives. Qualifications BSc in Cyber Security, Information Technology or a related field. Experience Minimum of 5 years of experience in Cybersecurity, audit or regulatory roles, with at least 2 years in a leadership position. Proven expertise in managing audit engagements and regulatory compliance processes. Skills Strong understanding of cybersecurity frameworks and incident management processes. Excellent leadership and team management capabilities. Exceptional communication and presentation skills, with the ability to engage effectively with senior leadership and external stakeholders. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work‑life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement Job ID: R-784537 #J-18808-Ljbffr
