Job Description Who we are looking for: Perform investor AML/KYC reviews and deliver high quality client service both internally and externally by incorporating experience and industry knowledge in daily workflow so as to complete increasingly complex tasks on time and accurately. Join us if making your mark in the financial services industry from day one is a challenge you are up for. Why this role is important to us: The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our us if making your mark in the financial services industry from day one is a challenge you are up for. What you will be responsible for: As an Associate 2 you will be responsible for: Complete all tasks including the handling of all complex calls and queries, to a high quality, to meet client requirements in a timely and accurate manner. Assist in the delivery of on-the-job training and development of other administrators. Ensure business standards and client deadlines are met on a consistent basis. Ensuring all applicable AML / KYC requirements are met. Escalate client issues where necessary. Adhere to procedures in relation to all tasks. Identify process efficiencies in the course of their daily work and propose to line managers. Develop and maintain a thorough knowledge of Transfer Agency processes and Systems. Gain broad expertise on company products. Build and maintain internal network of contacts. Display thorough understanding of the following tasks. Administration of Clients/Investors correspondence. Display awareness of daily work levels and overall business needs by identifying and taking prompt action on priority items, displaying effective time management. What we value: Act as an effective team player & deputies for immediate supervisor when appropriate. Show organization skills for oneself and others. Display effective team focus by assisting colleagues in their daily routine. Positively influencing team morale in order to achieve set standards and goals. Show willingness to assume additional tasks in order to share workload within team/department. Maintaining a "can do" attitude. To exercise due care and diligence, ensuring the areas the role is responsible for are organized and controlled. To comply with the regulatory regimes in which State Street operates, with particular consideration given to relevant Client Asset, Data Protection and Financial Crime Prevention regulations, as appropriate to the above role. Education & Preferred Qualifications: Detailed understanding of procedural, technical and product requirements within Transfer Agency business. Excellent administrative and business support skills, with the ability to multi-task and to work calmly under pressure. Excellent working knowledge of MS Office suite including Word, Excel and PowerPoint. Strong written & verbal communication skills. Excellent organizational, planning and co-ordination skills. Ability to work accurately to tight deadlines. Proactive and able to work independently and as part of a team. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on /careers Read our CEO Statement To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Alternatives Product Organization | Private Markets State Street is making a multi-year strategic investment in Private Markets. To support this transformation, the Alternatives Product organization is seeking a Managing Director, Head of Alternatives Product Development to partner closely with the Global Head of Alternatives and senior product and technology leadership. This role is a senior program and delivery leadership position, responsible for driving execution across the Alternatives product and technology portfolio. The Head of Alternatives Product Development will establish and run a best-in-class program management office that ensures strategic initiatives are translated into disciplined delivery, measurable outcomes, and executive-level transparency. The role focuses exclusively on program governance, product and platform delivery oversight, and executive enablement. Acting as a central point of coordination across Product, Technology, Finance, Risk, and Operations, the PMO ensures alignment, accountability, and delivery rigor across a complex global organization. The role reports to the Global Head of Alternatives Product Control. Position Overview As Managing Director, Head of Alternatives Product Development, you will own the Alternatives delivery and governance framework, providing structure, cadence, and transparency across the Private Markets portfolio. You will oversee execution across multiple strategic initiatives, with a particular emphasis on product platform development, data and technology modernization, and operating model transformation. A core accountability of this role is end-to-end ownership of executive governance, including financial management and oversight of Investment, preparation of materials and facilitation for Steering Committees and Executive Committees, ensuring clear, concise, and decision-oriented monthly updates. You will lead a team of PMO and delivery professionals, setting standards for program execution, risk management, and stakeholder engagement. Primary Responsibilities PMO Leadership & Program Delivery Establish and lead the Alternatives PMO, defining delivery standards, governance processes, and reporting frameworks. Oversee execution across the Alternatives product and technology roadmap, ensuring initiatives are properly scoped, prioritized, and delivered. Drive disciplined delivery across concurrent programs using Agile and Waterfall methodologies. Actively manage interdependencies, risks, issues, and delivery milestones across the portfolio. Lead and develop a team of PMO, delivery, and program professionals to enable consistent execution. Oversight of Investment spend to support the various development initiatives across the business. Product, Platform & Technology Enablement Partner with Product and Technology leaders to support delivery of Alternatives product platforms, including data, analytics, and P&L-related tooling. Ensure product and technology initiatives are aligned to Private Markets strategy and sequenced for effective delivery. Provide oversight of complex data and systems integration initiatives across Alternatives and Asset Servicing platforms. Apply deep knowledge of alternatives servicing and technology stacks to anticipate delivery risks and constraints. Governance, Steering & Executive Committees Own preparation and coordination of Steering Committee and Executive Committee materials, including: Monthly executive updates Progress against milestones and outcomes Key risks, issues, and dependencies Decision requests and escalation items Facilitate governance forums to ensure timely decisions, clear accountability, and issue resolution. Maintain a consistent governance cadence and ensure follow-through on executive actions and decisions. Stakeholder Management & Alignment Serve as a trusted partner to senior Product, Technology, Finance, Risk, and Operations leaders. Drive cross-functional alignment by ensuring shared understanding of priorities, timelines, and ownership. Proactively surface delivery risks and trade-offs, enabling informed executive decision-making. Ensure consistent messaging and transparency across the Alternatives delivery organization. Required Skills & Experience Extensive experience leading enterprise PMOs or large-scale transformation programs within financial services. Significant Alternatives and Private Markets experience, including private equity, private credit, real assets, and fund-of-funds. Strong understanding of asset servicing platforms and operating models (Custody, Fund Services). Proven success delivering product and technology transformation initiatives in complex, global environments. Deep familiarity with modern technology and data stacks, including analytics and integration platforms. Demonstrated ability to manage multi-year, multi-workstream programs with senior executive visibility. Strong governance, risk, and dependency management expertise. Exceptional stakeholder management and executive communication skills. Track record of influencing senior leaders and driving accountability without direct line ownership. Education & Preferred Qualifications Bachelor's or Master's degree in Business, Finance, Technology, or a related field. Significant relevant experience in a PMO, transformation, product delivery, or strategy execution role. Proven experience leading and developing high-performing delivery teams. Demonstrated ability to create executive- and board-level materials, synthesizing complex delivery and technical topics into clear, decision-ready narratives. Advanced proficiency in Excel and PowerPoint. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on /careers Read our CEO Statement To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
A leading financial services organization in Ireland seeks a Fund Accounting Senior Associate to manage and execute net asset valuations (NAVs) for clients' accounts. The role requires hands-on experience with financial instruments, preparation of NAV packs, and collaboration with audit firms. Ideal candidates will have at least 3 years of relevant experience and a bachelor's degree in a related field. This position offers a supportive hybrid work environment and generous benefits including medical insurance and a pension plan. #J-18808-Ljbffr
A global financial services firm in Kilkenny seeks a Senior Cybersecurity Manager to lead and enhance cybersecurity strategies. The role requires over 15 years of experience in cybersecurity and proven leadership in managing large portfolios. Responsibilities include developing a robust governance framework, presenting strategies to executives, and mentoring senior leaders. The salary range is $170,000 - $282,500 annually, and the company offers comprehensive benefits including a 401K plan, medical insurance, and paid time off. #J-18808-Ljbffr
A global financial services provider in Dublin is seeking a Hedge Fund Senior Associate to manage net asset valuations and ensure the accuracy of fund reporting. The role demands 3+ years in fund accounting and strong analytical skills, along with excellent communication abilities. You'll work within an experienced team, maintaining client relationships and providing training. The position offers a supportive hybrid work-life balance and a commitment to employee well-being and development. #J-18808-Ljbffr
Who we are looking for A hands‑on hedge fund senior associate who will be primarily responsible for the timely and accurate execution and dissemination of net asset valuations (NAVs) for our clients' accounts (funds). Why this role is important to us This is an excellent opportunity for any candidate as you will be working on an experienced team who will fully support you. Managing and maintaining our excellent client relationship is critical in our day‑to‑day service of them. What you will be responsible for Product expertise on financial instruments such as equities, fixed income, futures options, FX contracts and swaps Cash and position reconciliation hands‑on preparation and review experience Pricing of portfolio preparation – ensuring the portfolio is accurately priced daily/monthly in adherence to the client’s Price Source Agreement and Governing Docs Preparation of fund allocations with a background in various fund fee calculations Preparation of end‑to‑end hedge fund NAV packs incorporating all aspects of the NAV calculation (our NAV role is not centralised by NAV function – all aspects of the NAV workflow is performed within our team) Booking of corporate actions Preparation of income distributions and ADL calculations Preparation of all KPI and board reporting packs Assist in the annual audits working directly with audit firms to support their audit fieldwork Manage workflow, ensuring procedures are up to date, providing training to strengthen technical skills, coupled with furthering the soft skills within your team Work closely with our colleagues in each of our hub locations, reviewing the output from the fund accountants in those locations Be able to professionally resolve the issues and provide help to colleagues, confidently and efficiently communicate with home site Monitor the deliverables, ensuring the accuracy and timeliness of deliverables; be able to flexibly arrange work among the team What we value Excellent communication skills Creative problem‑solving skills and analysis skills to help build solutions. Initiative, self‑motivation and the ability to work independently Be a team player yet display a culture of individual ownership of tasks Education & Preferred Qualifications Bachelor’s degree in a relevant field of study. 3+ years of fund accounting experience with GL double entry expertise—a strong preference. PC skills – Microsoft products (Word, Excel, PowerPoint, etc). Preferred experience with alternative investment asset classes, complex fund structures and fee calculations desired. Preferred experience with ISS and Geneva applications. Strong time management skills with the ability to prioritize under pressure; adapt to work under given timeline. Strong problem solving and analytical skills. Detail‑oriented, owner’s mindset, logical thinking, strong learning ability, sense of responsibility and teamwork are required. Good interpersonal skill and team spirit; effective communication, organizational and negotiation skills. Self‑motivated, creative and efficient in finding solutions to complex, time‑critical problems and strong analytical ability. Why you should join us Generous holiday entitlements, including additional birthday day off and paid volunteer days. Supportive and encouraged hybrid work‑life balance. Expansive inclusion, diversity and equity programme. Private medical insurance, health screenings, flu vaccinations and eye testing. Employee wellbeing and mental health support programme. Parental and caretaker support. Attractive pension plan. Life assurance and long‑term disability support. Multiple local community volunteering opportunities. Profit sharing scheme. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work‑life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. #J-18808-Ljbffr
Who We Are Looking For Global Cybersecurity (GCS) protects State Street and its clients from the impact of cyber-attacks against systems by understanding the risks these attacks present and mitigating them through a robust, continuously evolving, cybersecurity program and control environment. Fusion & Security Operations (F&SO) is one of five functions that make up GCS. F&SO works to provide real‑time knowledge of cyber threats of today collectively to better prepare State Street for threats of tomorrow. What You Will Be Responsible For Author and maintain a written “protect the firm” strategy that sets enterprise cyber objectives, risk appetite, controls coverage, operating principles, and multi‑year investment roadmap; ensuring alignment enterprise strategy. Integrate regulatory requirements and control frameworks (e.g., FFIEC, OCC, GDPR, NIST CSF, ISO 27001) into strategic objectives and execution plans. Lead a portfolio of cyber initiatives using a structured delivery framework (governance, intake, prioritization, benefits tracking). Establish rigor for scope, schedule, budget, risk/issue management, dependency tracking, and benefits realization across cyber programs; ensure disciplined execution and accountability. Build an operational metric and visualization strategy for cyber operations—defining North Star outcomes, KPIs, leading/lagging indicators, and dashboards (e.g., MTTR, incident SLA adherence, control health, vulnerability posture, identity governance). Standardize data sources and measurement methods; publish executive‑ready visualizations and performance reviews tied to risk posture and regulatory commitments. Build and run a cyber service desk that manages request intake, case routing, triage, and escalation; integrate with ITSM processes and tooling. Stand up exception management (documented risk acceptance/compensating controls) and consequence management processes (playbooks, enforcement actions, remediation tracking) with clear SLAs, approvals, and audit trails; align to incident and response standards. Lead transformation and innovation across cyber operations, evolving how teams work (automation, SOAR, AI‑assisted analytics, playbook standardization), optimizing control coverage and resilience, and embedding continuous improvement. What We Value Drive culture change towards outcomes‑based delivery, transparency, and measurable value; mentor senior leaders and foster a high‑performance organization. Partner with Lines of Defense, Audit, Risk, and Technology to close findings, remediate vulnerabilities, and demonstrate sustained control effectiveness. Present strategy, status, and risk posture to executive committees and regulators; ensure timely, accurate reporting against commitments. Education And Preferred Qualifications 15+ years in cybersecurity, technology risk, or security operations; 8+ years leading large programs/portfolios and service delivery at scale. Proven experience defining enterprise cyber strategy and driving execution through measurable outcomes. Deep familiarity with control and regulatory frameworks (NIST CSF, ISO 27001, FFIEC, OCC, GDPR) and enterprise risk management. Hands‑on expertise with security operations processes (incident management, threat detection/response, vulnerability management, identity governance) and ITSM. Advanced fluency with metrics and visualization tools (e.g., Tableau or PowerBI dashboards for control health, SLA adherence, MTTR) and executive reporting. Exceptional leadership, communication, and stakeholder management skills; ability to influence senior executives and cross‑functional teams. Salary Range $170,000 - $282,500 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long‑term disability, and other optional additional coverages; paid‑time off including vacation, sick leave, short‑term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance‑based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax‑advantaged savings plans. For a full overview, visit https://hrportal.ehr.com/statestreet/Home. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work‑life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement Job Application Disclosure It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Job ID: R-781691 #J-18808-Ljbffr
Who we are looking for A hands on hedge fund senior associate who will be primarily responsible for the timely and accurate execution and dissemination of net asset valuations (NAVs) for our clients’ accounts (funds). Why this role is important to us This is an excellent opportunity for any candidate as you will be working on an experienced team who will fully support you. Managing and maintaining our excellent client relationship is critical in our day to day service of them. What you will be responsible for As Our Fund Accounting Senior Associate you will be responsible for the following: Product expertise on financial instruments such as equities, fixed income, futures options, Fx contracts and swaps Cash and position reconciliation hands on preparation and review experience Pricing of portfolio preparation - ensuring the portfolio is accurately priced daily/monthly in adherence to the clients Price Source Agreement and Governing Docs Preparation of Fund allocations with a background in various fund fee calculations Preparation of End to End Hedge Fund NAV packs incorporating all aspects of the NAV calculation ( our NAV role is not centralised by NAV function – all aspects of the Nav workflow is performed within our team Booking of corporate actions Preparation of Income distributions and ADL calculations Preparation of all KPI and Board Reporting Packs Assist in the annual audits working directly with audit firms to support their audit fieldwork Manage workflow, ensuring procedures are up to date, providing training to strengthen technical skills, coupled with furthering the soft skills within your team Work closely with our colleagues in each of our hub locations, reviewing the output from the fund accountants in those locations Be able to professionally resolve the issues and provide help to colleagues, confidently and efficiently communicate with home site Monitor the deliverables, ensuring the accuracy and timeliness of deliverables; be able to flexibly arrange work among the team What we value These skills will help you succeed in this role Excellent communication skills Creative problem-solving skills and analysis skills to help build solutions. Initiative, self-motivation and the ability to work independently Be a team player yet display a culture of individual ownership of tasks Education & Preferred Qualifications Bachelor’s degree in a relevant field of study. 3+ years of fund accounting experience with GL double entry expertise a strong preference PC Skills – Microsoft products (Word, Excel, Powerpoint, etc) Preferred experience with Alternative Investment Asset Classes, complex fund structures and fee calculations desired Preferred experience with ISS and Geneva applications Strong time management skills with the ability to priorities under pressure; adapt to work under given timeline; Strong problem solving and analytical skills; Detail-oriented, owner’s mindset, logical thinking, strong learning ability, sense of responsibility and team work are required; Good interpersonal skill and team spirit; effective communication, organizational and negotiation skills; Self-motivated, creative and efficient in finding solutions to complex, time-critical problems and strong analytical ability. Why you should join us Generous holiday entitlements, including additional Birthday Day Off and Paid Volunteer Days Supportive and encouraged hybrid work-life balance Expansive inclusion, diversity and equity programme Private medical insurance, health screenings, flu vaccinations and eye testing Employee wellbeing and mental health support programme Parental and caretaker support Attractive pension plan Life assurance and long-term disability support Multiple local community volunteering opportunities Profit sharing scheme About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. End Date: December 31, 2025 For further information, and to apply, please visit our website via the “Apply” button below. #J-18808-Ljbffr
Who We Are Looking For A hands‑on hedge fund senior associate who will be primarily responsible for the timely and accurate execution and dissemination of net asset valuations (NAVs) for our clients’ accounts (funds). Why This Role Is Important This is an excellent opportunity for any candidate as you will be working on an experienced team who will fully support you. Managing and maintaining our excellent client relationship is critical in our day‑to‑day service of them. Responsibilities Product expertise on financial instruments such as equities, fixed income, futures, options, FX contracts and swaps. Cash and position reconciliation – hands‑on preparation and review experience. Pricing of portfolio preparation – ensuring the portfolio is accurately priced daily/monthly in adherence to the client’s Price Source Agreement and governing documents. Preparation of fund allocations with a background in various fund fee calculations. Preparation of end‑to‑end hedge fund NAV packs incorporating all aspects of the NAV calculation. Booking of corporate actions. Preparation of income distributions and ADL calculations. Preparation of all KPI and board reporting packs. Assist in the annual audits, working directly with audit firms to support their audit fieldwork. Manage workflow, ensuring procedures are up to date and providing training to strengthen technical skills, coupled with furthering the soft skills within your team. Work closely with colleagues in each of our hub locations, reviewing the output from the fund accountants in those locations. Resolve issues and provide help to colleagues, communicate confidently and efficiently with the home site. Monitor the deliverables, ensuring accuracy and timeliness of deliverables; flexibly arrange work among the team. What We Value Excellent communication skills. Creative problem‑solving and analysis skills to build solutions. Initiative, self‑motivation and the ability to work independently. Team player with a culture of individual ownership of tasks. Education & Preferred Qualifications Bachelor’s degree in a relevant field of study. 3+ years of fund accounting experience with GL double entry expertise (strong preference). PC skills – Microsoft products (Word, Excel, PowerPoint, etc.). Preferred experience with alternative investment asset classes, complex fund structures and fee calculations. Preferred experience with ISS and Geneva applications. Strong time‑management skills with the ability to prioritize under pressure and adapt to work under given timelines. Strong problem‑solving and analytical skills. Detail‑oriented, ownership mindset, logical thinking, strong learning ability, sense of responsibility and teamwork. Good interpersonal skills and team spirit; effective communication, organizational and negotiation skills. Self‑motivated, creative, and efficient in finding solutions to complex, time‑critical problems; strong analytical ability. Why You Should Join Us Generous holiday entitlements, including additional Birthday Day Off and Paid Volunteer Days. Supportive and encouraged hybrid work‑life balance. Expansive inclusion, diversity and equity programme. Private medical insurance, health screenings, flu vaccinations and eye testing. Employee well‑being and mental health support programme. Parental and caretaker support. Attractive pension plan. Life assurance and long‑term disability support. Multiple local community volunteering opportunities. Profit‑sharing scheme. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work‑life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers. #J-18808-Ljbffr
The AVP Operational Readiness Manager for New Client Onboarding will demonstrate comprehensive knowledge of the Funds Industry and detailed Transfer Agency knowledge. This senior role will lead the coordination of projects within Transfer Agency (including lift-outs, launches and system migrations), focusing on the Operating Model Design and Operation Readiness. You will govern projects, manage risks, and ensure stakeholder engagement. The AVP will actively lead meetings, monitor progress, provide status updates, document issues, coordinate solutions, and oversee implementation of operating models, procedures, controls, operating model testing and training. The AVP will interact with all groups involved in the project lifecycle, both internal and external, ensuring successful completion of projects and operational readiness. The incumbent will possess expert knowledge of Transfer Agency Operations, which includes product and service offerings, systems and processes and will be focused on operational efficiencies, being a solid advocate for change to support continued growth and overall evolution of the business. The incumbent will work closely and provide support to Sales and IT Development, Operations and various other key stakeholders. Responsibilities Lead management of client-facing projects, Operational Readiness Workstream ensuring delivery of complex onboarding and conversions. Lead in client project calls and Governance for operational readiness Lead due diligence, gap analysis, and project meetings (internal and external), negotiating solutions and approvals. Liaises extensively with clients to establish exact requirements, agree solutions for global operation model Manage and allocate resources, including direct and virtual teams, ensuring optimal project scheduling. Oversee BA workflow, challenge resolution, and escalation management. Define scope and objectives in collaboration with sponsors and stakeholders. Provide input into conversion strategies, documentation, and run books. Lead global Model Office/UAT testing for system enhancements, new operating models, and connectivity. Document requirements, workflows, and facilitate workshops for solution agreement. Lead brainstorming and solution design, drawing on prior experience to guide teams. Design and document operating models and inter-location handoffs. Coordinate with other business units and project teams, ensuring alignment and delivery. Maintain thorough documentation and sign-offs throughout the project lifecycle. Prepare non-standard process reports and facilitate risk/compliance reviews. Coordinate internal legal and risk requirements. Report on project status and issues to business units and senior management. Proactively identify and manage project risks, ensuring mitigation and stakeholder awareness. Track and manage issues, ensuring resolution and stakeholder agreement. Respond directly to client inquiries and concerns, maintaining high service standards. Ensure adherence to Transfer Agency Project Office structure, templates, and resource procurement. Willingness to travel (Ireland, Cardiff, London). Make fact-based decisions, communicate clearly and directly, maintain confidentiality, and support company position. Take responsibility for achieving results, establish clear focus, and hold self and others accountable. Balance client and State Street needs, build strong partnerships, and drive continuous improvement. Ensure excellence in planning and execution, manage change, and incorporate stakeholder input. Demonstrate leadership, initiative, and collaboration, employing progressive team management practices. Core Requirements Regulatory: Comply with regulatory regimes relevant to State Street, including Client Asset, Data Protection, and Financial Crime Prevention regulations. Quality: Deliver quality service, drive for excellence, and continuously review processes for improvement. Observe proper standards of market, business, and personal conduct, demonstrating integrity. Communicate and promote values supporting a consistent quality culture. Knowledge and Competency Requirements Essential: Expert knowledge of fund service industry and Transfer Agency operating model. Advanced knowledge of TA systems and/or fund administration systems. Excellent administrative, organisational, and business support skills; ability to multi-task and work under pressure. Proficiency in MS Office suite (Word, Excel, PowerPoint). Strong written and verbal communication skills. Ability to work accurately to tight deadlines. Proactive, independent, and team-oriented. Demonstrated leadership skills: initiative, accountability, credibility, consensus building. Ability to manage direct and indirect reports in a virtual team setting. High interpersonal skills for senior stakeholder engagement. Ability to engage internal stakeholders across functions. Client service orientation, with proven ability to diagnose and develop solutions. Strong quantitative, analytical, and problem‑solving skills. Ability to innovate and develop new proposals/solutions. Positive impact, high energy, problem‑solving approach, approachable, and urgency when required. Experience within European Financial Services, deep understanding of financial services organizations and dynamics. Articulate, authentic, credible, flexible, and responsive to changing strategies. Strong communicator, optimising communication for results. Experience managing large projects in a matrix environment, adapting project management techniques as needed. Strengths in problem‑solving, issue resolution, deadline‑driven work, attention to detail, multitasking. Excellent English oral and written communication skills (fluency required). Extensive experience in similar client‑facing roles. Well‑developed decision making, judgment, and problem‑solving skills. Desirable: Undergraduate degree. Project Management experience Experience in client onboarding in financial services. Experience with analysis and project lifecycle methodologies. Knowledge of compliance, AML, and regulatory environment. Proactive in acquiring new skills and applying new information. Detail‑oriented, with process improvement capabilities. Understanding of investment concepts and ability to communicate strategies/products. Knowledge of mutual fund processing, quality control, call centers, and back‑office operations. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work‑life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. End Date: January 5, 2026 For further information, and to apply, please visit our website via the “Apply” button below. #J-18808-Ljbffr
