Why PlayStation? PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing the PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly‑owned subsidiary of Sony Group Corporation. Role Overview We’re looking for a Staff Business Systems Analyst to own the strategy roadmap and execution of large projects on the Enterprise Services platform, with a strong focus on ServiceNow. This role sits at the intersection of business and technology, supporting functions such as HR, Finance, Facilities, Supply Chain & Operations, and Employee Services. You’ll act as a strategic thought partner and hands‑on leader, driving enterprise‑wide solutions across HR, IT, Facilities, Supply Chain & Operations and Employee Services. Delivering solutions that improve both user experience and operational efficiency across the enterprise. What you'll be doing Partner with business and IT leaders to define and implement the ServiceNow roadmap, strategy, and priorities Translate complex, ambiguous business needs into scalable, user‑centered solutions Lead end‑to‑end solution design across ServiceNow modules (e.g., ITSM, HRSD, SPM, WSD, App Engine, Now Assist) Drive multi‑functional initiatives, collaborating with engineering, architecture, and program teams Manage dependencies across systems and define enterprise integration strategies (e.g., Workday, SAP, Okta, Microsoft 365, Slack) Guide backlog prioritization and own delivery of key initiatives Ensure solutions align with security, privacy, and governance standards Find opportunities for automation, optimization, and AI‑driven improvements Establish and promote procedures, standards, and scalable design patterns Reporting, Analytics & Operations Define and deliver reporting and analytics solutions using ServiceNow dashboards and performance analytics to deliver actionable insights Partner with team members to establish benchmarks and success metrics, tracking platform performance and business outcomes Support day‑to‑day platform operations, including backlog triage, issue analysis, and continuous service improvements Monitor system usage, trends, and data quality to proactively identify optimization opportunities What we're looking for 10–12+ years of experience in business systems analysis or similar roles in SaaS/PaaS environments Strong hands‑on experience with the ServiceNow platform and its ecosystem Proven track record delivering enterprise‑scale, multi‑functional solutions Deep understanding of integrations, data flows, and enterprise architecture Ability to break down sophisticated problems and drive alignment across diverse stakeholders Experience working in Agile environments and across the full SDLC Technical Expertise ServiceNow modules: ITSM, HRSD, SPM, WSD, App Engine, Now Assist, Reporting, Integrations Enterprise platforms: Workday, SAP, Okta, Microsoft 365, Slack Proven understanding of integration patterns and standard processes Familiarity with AI technologies and automation is a plus Knowledge of cloud‑based SaaS/PaaS architecture How You Work You think strategically but are comfortable diving into details when needed You build strong, trust‑based relationships and influence without authority You communicate clearly across both technical and non‑technical audiences You’re proactive, organized, and focused on delivering high‑quality outcomes You thrive in sophisticated, fast‑moving environments Nice to Have ServiceNow certifications (CSA, CIS, etc.) Experience with platform governance or Center of Excellence (CoE) models Background in global or enterprise‑scale organizations Why This Role Matters This role plays a critical part in how our organization operates and scales. You’ll directly influence how employees interact with enterprise systems, enabling better experiences, smarter workflows, and more efficient operations. If you’re eager to play a pivotal role in crafting and driving enterprise‑scale solutions that directly impact how teams work and thrive, we’d love to hear from you. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. #J-18808-Ljbffr
Role Overview The People Technology Platform Engineer, Workday is responsible for designing, building, and evolving SIE’s global Workday platform across core HR domains. This independent contributor in People Technology Services owns the design, configuration architecture, and delivery of scalable Workday solutions, translating business needs into durable platform capabilities and ensuring solutions are reusable, maintainable, and aligned with long‑term system design and governance standards. What You'll Be Doing Platform Engineering & Solution Design Design, configure, and implement scalable Workday platform solutions across core HR domains, including business process frameworks, organizational structures, eligibility rules, and calculated fields Define and apply configuration design patterns that promote reuse, scalability, and maintainability across the platform Translate business problems into well‑structured system solutions, ensuring alignment with platform capabilities, governance standards, and long‑term sustainability Evaluate solution options and make informed design decisions, balancing business needs, system constraints, and operational considerations Own end‑to‑end delivery of platform changes, including design, build, testing, and deployment readiness Ensure solutions are consistent with broader platform architecture and avoid fragmented or one‑off implementations Platform Ownership & Operations Act as a platform owner for assigned Workday domains (e.g., Core HCM, Absence, Compensation, Talent), accountable for system behavior, design integrity, and continuous improvement Maintain platform reliability through issue diagnosis and resolution, identifying root causes and implementing structural improvements to reduce recurrence Partner with team members to prioritize demand, balancing business urgency with platform sustainability and capacity Collaborate with multi‑functional teams (e.g., integrations, data, security) to deliver cohesive, end‑to‑end platform solutions Data & Reporting Solutions Design and deliver scalable reporting and data solutions, including Advanced, Matrix, and Composite reports, as part of the broader People data ecosystem Develop and maintain calculated fields and data structures to support both operational and analytical use cases Ensure accuracy, integrity, and consistency of data across Workday processes and outputs Delivery & Agile Execution Translate business needs into clearly defined user stories and technical solutions Participate actively in Agile delivery, including sprint planning, backlog refinement, and retrospectives Own and deliver assigned workstreams within sprint cycles, ensuring quality and alignment with expected outcomes Implement and support testing activities (unit, integration, UAT), ensuring solutions meet functional and technical expectations Platform Design & Continuous Improvement Find opportunities to improve platform scalability, performance, and maintainability Contribute to evolving platform design standards, patterns, and governance practices Drive incremental automation and simplification of manual or fragmented processes Continuously improve individual capability and contribute to team learning and development Governance, Compliance & Quality Ensure solutions meet data privacy, security, and audit requirements Follow established governance, release management, and change control practices Contribute to improving documentation, standards, and ways of working across the platform What We're Looking For 5+ years of hands‑on experience with enterprise platforms, including direct configuration and delivery of Workday solutions Demonstrated experience designing and implementing scalable configuration solutions, including business processes, calculated fields, and core system setup Proven track record of independently troubleshooting and resolving system issues across configuration, data, and reporting Hands‑on experience developing Workday reports (Advanced, Matrix, Composite) used in production environments Proven understanding of the Workday Core HCM data model and data flows across business processes Experience translating business needs into system solutions, evaluating trade‑offs between speed, complexity, and long‑term maintainability Experience working in Agile delivery environments, with ownership of defined workstreams or sub‑projects Ability to clearly articulate personal contributions to delivered solutions, including specific platform changes and outcomes Preferred Qualifications Experience with Workday Security configuration Exposure to integrations (e.g., EIB, Core Connectors) and data interfaces Experience working within global enterprise environments across multiple regions Familiarity with additional Workday modules (e.g., Absence, Compensation, Talent) Experience contributing to platform standards, governance models, or design frameworks Profile Strong platform approach, with the ability to balance functional understanding and technical design Operates independently while aligning with team standards and architectural principles Diligent, with a focus on quality, scalability, and sustainability Practical and delivery‑oriented, balancing speed with long‑term maintainability Clear communicator who can bridge business and technical perspectives Comfortable working in an evolving operating model, with a willingness to take ownership and expand capability Demonstrates curiosity, continuous learning, and a proactive approach to improving both individual and team performance Equal Opportunity Statement Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. #J-18808-Ljbffr
Sony Interactive Entertainment in Dublin, Ireland is seeking a Staff Business Systems Analyst to drive strategy and execution on the ServiceNow platform. This role involves partnering with business and IT leaders to translate complex needs into scalable solutions, while enhancing user experience and operational efficiency across various functions. With 10–12 years of experience required, candidates should have proven expertise in the ServiceNow ecosystem and a strong understanding of integrations and enterprise architecture. Join a team committed to innovation and inclusivity. #J-18808-Ljbffr
Sony Interactive Entertainment is seeking a People Technology Platform Engineer, Workday, to design, build, and enhance their global Workday platform. The ideal candidate will have over 5 years of hands-on experience with Workday, a track record in delivering scalable solutions, and expertise in Agile methodologies. This role involves end-to-end delivery of platform solutions and collaboration with various teams. This position offers a dynamic environment where you can drive improvement while ensuring high-quality outcomes. #J-18808-Ljbffr
Role Overview At SIE we want to enable PlayStation to deliver on its promise to be the Best Place to Play by making it the Best Place to Work! One way we achieve this is by providing information and technology platforms that enable seamless working, communication and collaboration with colleagues and partners worldwide. The SIE IT Foundational Services department implements, enhances and supports products and services that underpin PlayStation’s business operations. SAP is a strategic solution in this space, comprising SAP S/4HANA, BW, and IBP. We are looking for a hands‑on Global SAP Sales Ops Functional Analyst to drive, manage and support the delivery of technical solutions to ensure the platform meets the sales and distribution needs of the business globally. Responsibilities Helping to design, implement and support SAP S/4 HANA capabilities that underpin sophisticated sales and distribution business processes, including (but not limited to) order management, material master, pricing, ATP, MRP, delivery processing, billing, and customer order related reporting, by: Translating business strategy into product strategy Identifying business partners and engaging with them to discover, understand and define business problems and opportunities. Understanding existing business processes, mapping out process flows and identifying areas for improvement. Providing guidance and recommendations to business partners, driving standardisation and adoption of SAP standard processes globally whenever possible. Owning the scoping, prioritisation, management, and reporting of progress against identified S&O initiatives. Working closely with internal and third‑party business and technical teams to analyse and assess the impact of change requests on the SAP platform. Eliciting and analysing business requirements to document and agree functional design specifications, ensuring that they receive the appropriate level of approval. Analyzing AS‑IS and TO‑BE system processes and configuration to assess impact on SD, MM and integration with FI‑CO activities. Validating the approach for delivery of system changes to ensure proper testing and documentation is completed. Interface design, and coordinating and assisting with integration testing as required. As required, working closely with internal and third‑party technical teams to analyse and resolve production issues across the SAP platform. Qualifications Technical SAP S/4 HANA experience, with hands‑on experience of product implementation and production support primarily in Material Management (MM) and/or Sales & Distribution (SD). Working across the full lifecycle of technology‑enabled change: from requirements definition through solution design, build, testing to transition to live operation. Sound understanding of the following areas: Supply chain and logistics in a Fast‑Moving Consumer Goods (FMCG) environment. Product data management including Bill of Materials. Data interfaces and system integration, including EDI and other interface solutions which involve IDOC interfaces between SAP MM/SD and non‑SAP third‑party warehouse, carrier and master data systems. Key integration points between SD/MM/Purchasing/FICO. Sales and Purchase to Pay scenarios, requisition release strategies and SAP PO and inventory functionality. Warehouse environments and processes. Working with offshore / near shore service providers. Comfortable dealing with senior team members and willing to challenge them based on sound reasoning. Strong analytical and problem‑solving skills. Working within controlled/compliance‑based environments (particularly Sarbanes‑Oxley) would be beneficial. Your technical development and support competencies will include the following: SAP S/4 HANA FIORI Experience of designing, implementing, and supporting sophisticated ABAP and Idoc developments Equal Opportunity Statement Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. #J-18808-Ljbffr
A leading multimedia company in Dublin is looking for a Global SAP Sales Ops Functional Analyst to manage and support technical solutions for sales and distribution functions globally. The ideal candidate will have technical SAP S/4 HANA experience, particularly in Material Management and Sales & Distribution, and be able to work across the full lifecycle of implementation. Responsibilities include designing sales processes, engaging with partners, and driving improvements in business operations. This position offers the chance to contribute significantly to the company's operational success. #J-18808-Ljbffr
Senior Machine Learning Engineer, Optimisation (Gurobi) Do you want to join a Machine Learning team committed to enhancing the PlayStation experience for hundreds of millions of users and also game studios? Are you passionate about solving complex constrained optimisation problems at scale? We are building advanced decision systems that drive pricing, promotion planning, and large-scale commercial strategy across the PlayStation ecosystem. These systems directly deliver highly impactful recommendations to our studios and have strong leadership sponsorship. We are looking for an experienced engineer with deep expertise in mathematical optimisation and operational research, particularly using tools such as Gurobi or OR-Tools, to design and deploy production-grade optimisation systems. You will work within the ML teams in the DTIS organisation, on high-impact, executive-sponsored projects and collaborate closely with Product, Business, and others in Engineering, to transform complex business constraints into scalable solutions. What You’ll Do Design and implement large-scale optimisation models using industry-standard solvers such as Gurobi. Incorporate predictive signals from machine learning models (e.g., forecasts and scoring models). Operate under multiple operational and business constraints. Automatically balance trade-offs across competing objectives. Improve existing workflows to maximise the core usage of the Gurobi solver and reduce job runtime. Partner closely with ML engineers, product teams, and business stakeholders to integrate predictive models into downstream systems. Conduct scenario analysis and uplift forecast to support strategic planning. Mentor and guide junior machine learning engineers, providing technical leadership and raising the bar of technical quality. Thought‑lead and influence technology strategy and product roadmap through an OR/ML lens, contributing to the development and execution of overall OR/ML strategy. You Bring Advanced degree (Master’s or Ph.D.) in Operations Research/Applied Mathematics/Data Science, specialising in optimisation problems. Strong hands‑on experience with Gurobi and OR-Tools. Industry experience building, deploying, and owning Gurobi or OR-Tools‑driven optimisation systems in production. Strong programming skills in Python, Java, with experience integrating optimisation solvers into cloud‑based backend systems. Excellent communication skills and ability to bridge technical solutions with business objectives, to convey complex concepts to stakeholders with little knowledge of OR or ML. Experience working with outputs from machine learning models and incorporating them into downstream decision‑making pipelines. Excellent resilience and problem‑solving skills, with the ability to navigate through fast‑changing conditions to land results. Preferred Qualifications Experience in promotion calendar optimisation using Gurobi. Experience with large‑scale structured data manipulation and processing using Databricks, PySpark, Snowflake. Experience in running online A/B testing for predictive models and improving relevant metrics. Experience working with custom ML platforms for continuous integration, deployment, and monitoring of machine learning models. Experience in the gaming industry. Experience working with cross‑timezone teams. Equal Opportunity Statement Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. #J-18808-Ljbffr
A global gaming company is seeking a Senior Machine Learning Engineer to enhance the PlayStation experience for millions. This role requires expertise in mathematical optimisation and operational research, particularly with Gurobi. The engineer will design large-scale optimisation models, work with various teams, and mentor junior engineers. A Master's or Ph.D. in a related field is preferred, along with programming skills in Python and Java. The position is located in Dublin, Ireland and reflects a commitment to equal opportunity and diversity. #J-18808-Ljbffr
A leading entertainment company in Dublin is seeking a Software Engineer (AEM) to join their Martech Engineering team. The ideal candidate will have 6-8 years of experience in AEM, overseeing development and deployment of web applications. Responsibilities include collaborating with cross-functional teams and providing technical guidance. Candidates should have a strong background in Java and web technologies, as well as experience with cloud services and agile methodologies. This role offers an opportunity to innovate within a thriving digital platform. #J-18808-Ljbffr
A leading technology company in Dublin is seeking a Senior Software Engineer (AEM) to lead the development of PlayStation.com and internal applications. The ideal candidate will have 8-10 years of experience in AEM and a strong background in web development. Responsibilities include guiding peers, developing AEM Assets, and ensuring best practices are met. This opportunity offers a chance to work in a vibrant team environment focused on innovative digital solutions. #J-18808-Ljbffr
