Location: Dublin City Centre & hybrid (work from home + frequent on-site visits) Work style: Flexible working hours & locations Compensation: €35,000€45,000 base + generous performance bonus Visa sponsorship: Employment Permit sponsorship is available for outstanding candidates after probation. About Solathea Ltd. We operate premium serviced apartments across popular rental platforms eg. Airbnb in Dublins city centre, targeting top-tier guest experiences and ratings. What youll do Own daily guest operations across platforms: fast, high-quality communications; smooth check-in/out; uphold house rules and neighbourhood peace. Targets include =30 mins initial response and maintaining 4.9+ average ratings on Airbnb. Housekeeping leadership and hands-on execution: Plan and coordinate turnovers, performing cleaning and laundry when required. Maintain supplies (coffee, tea, sugar, oil, salt, pepper) and welcome amenities as scheduled. Maintenance & safety: Triage issues (locks/hot water/appliances), dispatch approved contractors, track work orders; keep photo/receipt evidence. Reputation & claims: File timely damage claims and challenge unreasonable reviews with documented evidence to protect ratings and recover losses. Revenue & availability: Keep calendars accurate; run day-to-day pricing/min-stays/stop-sells; monitor conversion and cancellations. Reporting: Clear weekly/monthly updates on SLA adherence, readiness photo checks, occupancy/RevPAR, incidents/claims, and costs. What youll bring Fluent English(global guests & local vendors). Bachelors degree or equivalent. 2+ years in guest-facing operations/hospitality/short-term rentals or similarly demanding services. Integrity and passion (most important); calm under pressure; practical problem-solver; able to attend city-centre sites on short notice when scheduled. Proficiency with PMS/channel managers, checklists, and photo documentation. Driving licence. What is a plus: Having a car. Mandarin language skills. Airbnb Superhost (or equivalent track record). Degree in Hotel Management/Customer Relations or a related field. What we offer Flexibility first: real flexibility on hours and work locations, with an outcomes-driven rota. Generous bonus plan tied to guest satisfaction (ratings), operational quality (SLA & readiness), occupancy/RevPAR, and cost control. Growth path into multi-unit leadership as we expand. Probation (part-time) Length:
