Smartbox is in search of an experienced Software Engineering Front-end Tech Lead to guide our engineering team in delivering cutting-edge solutions in the Online Booking domain. We manage the full range of booking journeys across a massive range of experiences in 10 Countries in Europe. As a leader in the team, you will shape technical direction, mentor team members, and ensure the scalability and resilience of our domain. Your expertise in front-end development, leadership, and software architecture will be critical in delivering customer focused, high-performance, high-traffic systems that enhance the experience across all platforms. We offer you the opportunity to lead innovative initiatives that directly influence the gift experiences of millions of users across Europe. We prioritize growth by empowering you to take charge of critical projects while guiding a diverse and talented team. Our collaborative culture fosters teamwork, innovation, and personal development in a hybrid environment, enabling you to succeed professionally and personally. Key Responsibilities : • Lead the Development Team: Provide technical leadership to a team of front-end engineers, driving best practices in software engineering, code quality, and collaboration. Foster a culture of accountability, trust, and knowledge sharing within the team. • Solutions Design: Design and implement high-availability, high-performance systems. Balance immediate needs with the long-term architectural vision to align with business goals. • Mentorship & Code Reviews: Actively mentor other engineers, conduct code reviews, and encourage learning and growth within the team. Empower team members by delegating responsibilities and fostering ownership of tasks. • Ensure Scalability: Identify performance bottlenecks and lead efforts to scale services to handle high volumes of traffic efficiently. Develop scalable and efficient code that supports both synchronous and asynchronous processes. • Drive Technical Innovation: Stay up to date with industry trends and technologies, driving continuous improvement and integration of new tools. Lead the team in adopting modern tools and approaches to maintain technical excellence. • Focus on Continuous Improvement: Lead initiatives for continuous improvement in both technical practices (refactoring, automation) and team processes (agile workflows, retrospectives). • Cross-Functional Collaboration: Collaborate closely with stakeholders from product, design, and operations to ensure that technical solutions are aligned with broader business goals and work with other tech teams to design end to end solutions. Skills & Experience: Must have: • 8+ years of experience in software development, including at least 2+ years in a technical leadership or tech lead role. • Advanced experience with Vue.js (2/3), Tailwind CSS • Deep understanding of API development (REST/SOAP) and experience integrating with backend (PHP/Symfony) and third-party services. • Strong experience with relational databases like MySQL. • Experience with containerization and orchestration tools (Docker, Kubernetes). • Proficient in CI/CD practices and maintaining continuous delivery pipelines and test automation frameworks (e.g. Cypress) • Ability to balance both hands-on coding and architectural oversight, ensuring both short-term deliverables and long-term technical direction. • Strong understanding of Vue/FE Design Patterns. • Experience in an Agile environment, kanban, and ensuring timely delivery of features. • Excellent written and spoken English skills, with the ability to communicate complex ideas to both technical and non-technical stakeholders. Nice-to-Have Skills: • Familiarity with monitoring, alerting and logging solutions like Kibana, Grafana, Prometheus, Open Telemetry or New Relic. • Previous experience in high-traffic industries such as travel, OTAs, e-commerce, or hospitality with strong focus on customer experience. • Knowledge of ArgoCD, Vault, GitLab • Experience with multilingual websites Personal Attributes : • Leadership: Capable of inspiring, motivating, and coaching a team, creating a culture of collaboration and continuous improvement. • Problem-Solving: Strong analytical skills with a proactive attitude toward identifying and resolving complex issues. • Adaptability: Willingness to adjust to evolving business needs and technology landscapes. • Collaborative: A team player who values clear communication and enjoys working in cross-functional teams. #J-18808-Ljbffr
Summary Smartbox is a multicultural and fast paced environment so if this sounds like your kind of workplace, you might be the perfect fit. The successful candidate will have a passion for product management, experience working with teams through the full cycle of product development from research & validation, requirements & design, delivery & measurement and ultimately clear value outcomes for customers. They will lead their squad to build the right solutions iteratively to bring our products and services to the next level. Requirements Own the product, focused on our third party connections, accountable for setting the product vision, key metrics and prioritizing a roadmap to deliver those outcomes. Accountable to deliver the roadmap, working with engineering. Accountable to drive iterative value through a test and learn approach; ability to demonstrate value growth over time. Focus on the product lifecycle and end to end customer experiences. Deliver structural and incremental growth. Work with internal business teams & Technology teams, alongside your Product colleagues to meet and exceed KPIs and revenue targets. Determine requirements for each release based on user requirements, technical architecture, and business needs. Produce and communicate product requirements using Agile methodologies, including requirement specifications, user stories, wire frames & prototypes and ensure they are backed by customer insights and data informed decision making. Create and maintain a backlog of initiatives and execute this through A/B testing, data analysis and validation of underlying hypotheses and business cases. You will also be responsible for ensuring the prioritized initiatives align with our product strategy and vision. Monitor and analyse customer behavior and product performance throughout and after every initiative through A/B testing and measure against KPIs, to ensure that our technology investments are successful. Essential Competencies/skills: Core Product Management skills, with experience in an online sector. Experience working within a web development team in Agile. Ability to gather user data from data, user behaviour and research to prioritize opportunities. Deep understanding of driving iterative growth through A/B testing. Experience with data analysis and Excel. Great communication skills. Ability to engage in debate and challenge with a wide variety of stakeholders of varying seniority. Able to manage a multitude of parallel initiatives and experience managing multiple stakeholders. Keen understanding of online and mobile business models and technologies. Able to identify user needs and translate them into online and mobile product strategies. A sound commercial understanding and experience balancing user and business needs. Relevant Bachelor’s degree from a leading university. Qualities Exceptional communication and organization skills: You can manage multiple projects in a fast-paced, deadline-driven environment. Ability to balance attention to detail with swift execution. We need to do things quickly, and we need to do them well. Must have fluent in spoken and written business English (additional European language is an advantage). #J-18808-Ljbffr
French E-commerce Product Content Specialist Join to apply for the French E-commerce Product Content Specialist role at Smartbox Group French E-commerce Product Content Specialist 2 days ago Be among the first 25 applicants Join to apply for the French E-commerce Product Content Specialist role at Smartbox Group The E-commerce Product Content Specialist plays a key role in executing the Ecom category strategy, ensuring alignment with business objectives and optimizing product assortment to maximize conversion. This role involves analysing sales performance, market trends, and customer behaviour to drive data-backed decisions on pricing, promotions, and product offerings. The specialist will write and enhance product pages through SEO best practices and collaborate with cross-functional teams including marketing, UX, and customer service to improve online product visibility and customer experience. Additional responsibilities include managing price changes, product redirects, new product launches, and variations to maintain an optimized and competitive online catalog. Implement the Category Manager’s strategy, ensuring all product and assortment updates align with business objectives. Develop detailed product briefs to support new product creation and category expansion. Write compelling and accurate product descriptions that align with brand guidelines and customer expectations. Operational Execution of Category Plans: Execute category updates, including new product launches, product removals, and assortment changes, in line with the category strategy. Ensure all product updates are completed accurately and within deadlines. Product Setup & Optimization: Manage product setup and ensure accuracy in pricing, variations, and product redirects. Optimize product pages with enhanced content, visuals, and SEO best practices to maximize conversion. Collaborate with UX and digital teams to improve product discoverability and presentation. Execution Monitoring & Troubleshooting: Identify and resolve operational issues related to product setup, incorrect pricing, or category updates. Regularly review product listings to ensure accuracy and seamless customer experience. Support the Lead Category Operations in identifying and resolving execution roadblocks. Cross-functional Coordination: Work closely with the Category Manager and Category Operations Lead to ensure the seamless execution of product strategies. Collaborate with internal teams (Trading, Acquisition, CRM, Designers & Category Research) to align product content, promotions, and category updates. Data Accuracy & Reporting: Track key operational KPIs and ensure category execution is aligned with business goals. Identify inconsistencies or gaps in product setup and report issues to the Category Operations Lead for resolution. Support process improvement initiatives to enhance efficiency and accuracy in category operations. Key Requirements: Native-level proficiency in French with strong skills in writing, editing, and localisation 2+ years’ experience in content creation and execution, ideally within online or eCommerce environments Solid understanding of SEO principles and best practices for content optimisation Creative thinker with exceptional attention to detail and editorial accuracy Comfortable using CMS platforms , Excel , and AI-based tools for content production and efficiency Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Marketing and General Business Industries Travel Arrangements Referrals increase your chances of interviewing at Smartbox Group by 2x Get notified about new Content Specialist jobs in Dublin, County Dublin, Ireland . 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About Smartbox At Smartbox, we don’t just sell gifts we deliver unforgettable moments. Operating across several European markets, we’re in the business of creating joyful, lasting memories for our customers. Behind the scenes, we champion a people-first, collaborative, and dynamic culture that empowers our teams to thrive. The Opportunity We’re on the lookout for a People Operations Specialist to join our Dublin-based People team. You’ll be the go-to person for all things HR Ops and Payroll in Ireland with the opportunity to contribute to our international people operations depending on your profile and experience. This is a fantastic role for someone who loves structure, lives for process improvements, and genuinely cares about creating a great employee experience. What You’ll Be Doing Own and manage the end-to-end People Operations lifecycle in Ireland—from onboarding and offboarding to contract changes and compliance. Support monthly payroll with precision, partnering with our external provider to ensure accuracy and adherence to Irish legislation. Manage benefits administration, salary certificates, work permits, and special leave requests. Keep our HRIS up to date and squeaky clean—because details matter. Be the first point of contact for employee queries around HR and payroll. Partner with Finance and Legal to ensure all our processes are compliant and connected. Play a key role in global HR operations and payroll projects across other European countries. Champion operational efficiency by supporting the rollout of new tools and systems. Support cross-market People initiatives and bring an international mindset to local practices. Who You Are You bring 2–4 years of hands-on experience in HR Operations, Payroll, or a similar administrative HR role. You know your way around Irish employment law and payroll processes. Detail-oriented, discreet, and fiercely organised—accuracy is your middle name. A problem-solver who takes initiative and thrives in a fast-paced, international setting. Passionate about creating a positive employee experience and contributing to workplace culture. A true team player who enjoys working cross-functionally and collaborating globally. Languages Fluent English is a must. Foreign language skills are a strong bonus, particularly Italian, French, or Spanish. Qualifications Experience supporting Irish payroll is essential. IPASS qualification highly desirable. Why Join Us? At Smartbox, you’ll find more than just a job you’ll find a purpose-driven team, real opportunities for growth, and a culture where people come first. Plus, you’ll get to help shape the kind of workplace you’d want to work in. Ready to make an impact? Let’s create experiences together. #J-18808-Ljbffr
The eCommerce Trading Manager will take full ownership for driving revenue growth and executing trading strategies within a specific market. This role ensures that strategic objectives are localized and successfully implemented. The Market Trading Manager is accountable for sales performance, promotional planning, and ensuring that customer experience and business goals are met. Key Responsibilities Take full ownership of the online trading strategy, ensuring optimal sales performance. Develop and implement market-specific discount strategies, working within budget frameworks while identifying new revenue opportunities. Actively monitor and adjust trading strategies based on data-driven insights and competitor benchmarking. Own the optimization of the online product catalogue, ensuring high-performing product rankings and navigation. Lead cross-functional collaboration with the Contracting, Content, and Acquisition teams to ensure market-leading product offerings and maximize traffic acquisition. Oversee and drive campaign execution, ensuring maximum impact on conversion rates and AOV. Analyse performance metrics and proactively implement website enhancements to optimize customer experience and engagement. Report directly to the Senior Trading Manager on strategic opportunities, challenges, and key performance outcomes. Requirements 3+ years of experience in eCommerce. Proven track record in website merchandising and trading performance management. Strong analytical and data interpretation skills with the ability to make independent strategic decisions. Exceptional communication and leadership skills with the ability to take ownership of cross-functional projects. Bachelor's degree in Marketing , Business, or eCommerce-related fields. Proficiency in Excel, PowerPoint, and third-party analytics tools. Strong market experience in the relevant European region . Fluent in English and Dutch language . #J-18808-Ljbffr
