Due to continued growth, new contracts and extensions ShareRidge has an excellent opportunity for a reliable and experienced Site Supervisor . You will join our experienced teams working on Water & Wastewater Civil projects in the Midlands Region. This is an excellent opportunity for career driven individuals to grow and develop within one of Ireland's fastest growing engineering companies. Shareridge offers excellent salary packages along with additional company benefits based on experience. The Details: Managing the day to day activity across site. Coordinating site staff and sub-contractors on site. Ensuring completion dates are met. Managing civil engineering and groundworks contractors. Ensuring quality of works. Managing labour time sheets, supplier documents and HSQE paperwork. Who we’re looking for: Experience in a similar role. Previous experience supervising water infrastructure / heavy civils projects is essential. Managing Safely in Construction, Safe Pass & Manual Handling training. Full Irish driving licence. Apply via the link below or call or text the recruitment team directly on 086 606 6249. Job Types: Full-time, Permanent Schedule: Monday to Friday Work Location: In person #J-18808-Ljbffr
Due to continued growth, new contracts and extensions Shareridge has an excellent opportunity for a reliable and experienced Site Supervisor . You will join our experienced teams working on Water & Waste Water Civil projects in the South East Region. This is an excellent opportunity for career driven individuals to grow and develop within one of Ireland's fastest growing engineering companies. Shareridge offers excellent salary packages along with additional company benefits based on experience. The Details: Managing the day to day activity across site. Coordinating site staff and sub-contractors on site. Ensuring completion dates are met. Managing civil engineering and groundworks contractors. Ensuring quality of works. Managing labour time sheets, supplier documents and HSQE paperwork. Who we’re looking for: Experience in a similar role. Previous experience supervising water infrastructure / heavy civils projects is essential. Managing Safely in Construction, Safe Pass & Manual Handling training. Full Irish driving licence. Apply via the link below or call or text the recruitment team directly on 086 606 6249. Job Type: Full-time Schedule: Monday to Friday Work Location: In person #J-18808-Ljbffr
Due to continued growth, new contracts and extensions ShareRidge has an excellent opportunity for a reliable and experienced Site Supervisor . You will join our experienced teams working on Water & Wastewater Civil projects in the Midlands Region. This is an excellent opportunity for career driven individuals to grow and develop within one of Ireland's fastest growing engineering companies. Shareridge offers excellent salary packages along with additional company benefits based on experience. The Details: Managing the day to day activity across site. Coordinating site staff and sub-contractors on site. Ensuring completion dates are met. Managing civil engineering and groundworks contractors. Ensuring quality of works. Managing labour time sheets, supplier documents and HSQE paperwork. Who we’re looking for: Experience in a similar role. Previous experience supervising water infrastructure / heavy civils projects is essential. Managing Safely in Construction, Safe Pass & Manual Handling training. Full Irish driving licence. Apply via the link below or call or text the recruitment team directly on 086 606 6249. Job Types: Full-time, Permanent Schedule: Monday to Friday Work Location: In person #J-18808-Ljbffr
Shareridge has grown rapidly into one of Ireland’s most highly regarded civil engineering providers specialising in water conservation and public realm projects, with a diverse team from a range of backgrounds, skillsets and education levels. We provide a safe and healthy workplace in a fast-paced, dynamic industry. We are currently recruiting a Customer Care Manager to oversee and lead our customer care team. This full-time, office-based position offers an excellent opportunity for a proactive individual dedicated to driving high standards of customer satisfaction and continuous improvement within the team. You will be the key liaison with senior management and other departments, ensuring effective communication and collaboration. Shareridge offers attractive salary packages along with additional company benefits based on experience. Responsibilities: Team Management: Lead and oversee a team of customer service representatives, providing guidance, support, and training as needed. Foster a positive and motivating work environment, promoting teamwork and individual growth. Set clear performance goals and regularly evaluate team members' performance, providing constructive feedback and recognition. Ensure effective staffing, scheduling, and resource allocation to meet customer service objectives. Customer Relationship Management: Build and maintain strong relationships with customers and stakeholders, addressing their inquiries, concerns, and feedback in a timely and professional manner. Develop strategies in line with contractual obligations to enhance customer satisfaction, timely resolutions and retention. Monitor customer interactions and ensure high-quality service delivery, adhering to company standards and policies. Collaborate with cross-functional teams, including engineers and the operations team, to fulfill customer requirements and ensure seamless service delivery. Manage the customer care requirements to ensure a customer-first culture is delivered across the group. Process Improvement: Continuously evaluate customer service processes and identify opportunities for improvement. Implement strategies to streamline operations, enhance efficiency, and optimize customer experience. Monitor key performance indicators (KPIs) to assess the team's performance and identify areas for improvement. Develop and implement training programs to enhance the team's skills and knowledge. Communication and Reporting: Serve as a point of contact between customers, engineers, and the operations team, facilitating effective communication and information sharing. Prepare regular reports and presentations on customer service performance, highlighting key metrics, trends, and areas of focus. Collaborate with senior management to provide strategic insights and recommendations to improve customer service operations. Requirements: Proven experience in a similar customer service management role, preferably within the civil industry or related field. Strong leadership and team management skills, with the ability to motivate and inspire team members. Highly motivated adaptable individual, working to the highest professional standards and with proven ability to deliver results within an agile team. Excellent interpersonal and communication skills, both verbal and written. Sound problem-solving and decision-making abilities, with a customer-focused mindset. Ability to collaborate effectively with cross-functional teams and stakeholders. Proficiency in customer service software and tools. A degree or equivalent qualification in a relevant field is desirable. Join our dynamic team and contribute to the success of our organisation while driving exceptional customer service in the water infrastructure civil industry. We offer a competitive salary package and opportunities for professional growth and development. Job Type: Full-time Schedule: Monday to Friday Work Location: In person #J-18808-Ljbffr
Shareridge has grown rapidly into one of Ireland’s most highly regarded civil engineering providers specialising in water conservation and public realm projects, with a diverse team from a range of backgrounds, skillsets and education levels. We provide a safe and healthy workplace in a fast-paced, dynamic industry. Due to continued growth, new contracts and extensions Shareridge are currently seeking an experienced Bid Manager. This role will be based at our Head Office in Castlebar, County Mayo, with Hybrid options available. You will work directly with the senior management team and be primarily responsible for managing Tenders, but also have a business development brief in support of the company’s long term strategy. The successful candidate will assemble bid teams with the relevant technical and business knowledge required to prepare a winning bid, whilst taking ownership of the end-to-end bid process. This is an excellent opportunity for career driven individuals to grow and develop within one of Ireland's fastest growing engineering companies. Shareridge offers attractive salary packages along with additional company benefits based on experience. Duties: Responsible for the production, quality and timely delivery of compliant, commercially sound, market-leading, winning bids and proposals. Manage the Client/Supplier experience and relationship. Plan and manage bid teams and inputs from a variety of internal stakeholders. Prepare and review the commercial aspects of the bid, ensuring all services are included in the final price to our clients. Track and effectively manage issues and risks throughout the bid process. Contribute to the written proposal - both in terms of content and presentation. Manage and present the financials and ensure Bids have gone through the appropriate commercial signoff process. Understand and resolve complex technical, strategic and business issues. Arrange all post bid reviews with customers, post contract award. Manage the contractual and compliance processes relating to all opportunities and customer engagements. Manage the handover process (to Operations) for all successful tenders. Ensure that all bid documentation produced is fully compliant with customer requirements. Perform a critical review of Bid processes to identify areas of further efficiency. Perform a review of win and loss opportunities to ensure key lessons are learned. Reviewing trends and carrying out data analysis to identify areas for improvement and development. This role is dynamic and not limited to the tasks listed. Requirements: Hold a Civil Engineering, Quantity Surveying or relevant qualification. 5+ years’ experience working in a similar role at a similar level. Excellent commercial knowledge and understanding. Experience managing multiple internal and external stakeholders. Understand the procurement processes. Excellent interpersonal skills and ability to communicate effectively with staff, at all levels, and third parties. Ability to set and manage team objectives. Structured, competent, capable of prioritising workloads efficiently and effectively Strong understanding of the client journey. Apply via the link below or contact the recruitment team directly on 086 606 6249. Job Type: Full-time Schedule: Monday to Friday Work Location: Hybrid remote in Saleen, Castlebar, CO. Mayo #J-18808-Ljbffr
