A leading cloud computing company in Dublin is seeking a collaborative Principal DevOps Engineer to drive innovation in infrastructure solutions. In this role, you will architect cloud-native platforms, coach engineers, and define technical strategies. Ideal candidates have strong experience with Kubernetes, cloud technologies (AWS, GCP, Azure), and software development, preferably in Golang. This is a unique opportunity to shape the future of infrastructure at an industry leader, working with cutting-edge technologies and fostering collaboration across teams. #J-18808-Ljbffr
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. We are seeking a highly collaborative Principal DevOps Engineer to join our Systems Engineering team at ServiceNow. In this technical leadership role, you will architect infrastructure solutions, define technical strategy, and drive innovation across our core systems and infrastructure, with particular emphasis on virtualisation, containerisation, and cloud-native technologies. As a Principal DevOps Engineer, you will work at the intersection of technical excellence and business strategy, partnering with stakeholders across the organisation to deliver scalable, performant, and resilient cloud infrastructure solutions. You will coach and advise engineers at all levels whilst building strong relationships with technical leadership peers to foster collaboration and innovation. This is an opportunity to shape the future of infrastructure at a leading enterprise software company, working with modern cloud-native tooling and open-source technologies at scale. Key Responsibilities: Architect infrastructure solutions across virtualization, containerisation, and cloud-native platforms, with deep focus on Kubernetes ecosystem design and deployment in hybrid environments Define technical strategy and roadmaps for the team, aligning infrastructure initiatives with business objectives and priorities to define elegant solutions Partner with internal stakeholders on cross-team technology initiatives, influencing decision-making up to executive levels Coach and advise DevOps engineers at all levels, supporting the growth of engineering capability across the team Present technical strategies and proposals to senior leadership with clarity and conviction Support the management team in establishing technical and product roadmaps aligned with organisational goals Apply architectural understanding to high-level design proposals, iterating for improved performance, resilience, scalability, and security Foster continuous innovation by staying current with cloud-native and AI technology developments To be successful in this role you have: Technical Leadership & Strategy Demonstrated ability to influence decision-making with stakeholders up to executive levels Proven experience defining technical strategy and roadmaps for infrastructure teams Strong track record of building and presenting compelling technical visions to senior leadership Ability to understand business context and translate it into appropriate technical solutions and priorities Software Development and Systems Engineering Professional software development experience, preferably including Golang, with other languages also welcome. Experience in developing custom controllers and APIs is a strong advantage Familiar with open source community engagement and ideally experience with contributing code upstream Deep technical expertise with solid foundational knowledge of Linux and systems engineering Extensive professional experience designing, deploying, and managing cloud infrastructure using the Kubernetes ecosystem Strong understanding of virtualisation and containerisation technologies Cloud & Cloud-Native Technologies Comprehensive knowledge of cloud-native offerings from major cloud vendors (AWS, GCP, Azure) for compute, storage, and networking Experience automating cloud infrastructure via APIs and infrastructure-as-code practices Deep understanding of CNCF ecosystem and cloud-native architecture patterns Familiarity with best practices for building CI/CD pipelines for infrastructure automation, including unit testing, integration testing, and staged rollouts Experience working with open source IaaS and CNCF products and tooling at enterprise scale Networking & Security Strong understanding of networking technologies and protocols including load balancing, application gateways, TLS encryption and key management, DNS, access controls, and proxy configuration Familiarity with infrastructure security best practices and tooling, including encryption, hardening, RBAC design, vulnerability management, and patching strategies Innovation & Continuous Improvement Curious and enthusiastic about developments in CNCF, cloud-native, and infrastructure domains Demonstrated commitment to continuous improvement of technical skills Deep understanding of how AI technologies can be used to improve infrastructure automation Innovative approach to using and exploring AI technologies and tooling Awareness of rapid industry developments in AI technology Collaboration & Influence Highly collaborative working style with ability to build strong relationships across technical leadership Proven ability to foster collaboration and innovation across organisational boundaries Skilled in anticipating opportunities and challenges through effective stakeholder engagement Enthusiastic and passionate about delivering scalable, self-service, resilient cloud infrastructure Collaboration & Influence Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf). To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. #J-18808-Ljbffr
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Team Join the hottest name in enterprise software today! ServiceNow, the fastest growing publicly held SaaS and Cloud Company, is transforming and reinventing the way large corporations are managing their processes by developing and delivering a comprehensive suite of cloud-based services for enterprise management. Role We are seeking a skilled and experienced senior ServiceNow developer with a strong background in software engineering to join our dynamic team. The ideal candidate will be responsible for designing, developing, and implementing solutions within the ServiceNow platform, as well as troubleshooting and providing escalation support for the automations and applications produced by this team. What you get to do in this role Collaborate with cross-functional teams to troubleshoot issues, perform root cause analysis and implement solutions. Develop scoped applications that will utilize all of the ServiceNow’s platform functionality. Develop and support the integration of 3rd party systems with ServiceNow; MID server, web services (REST), and SSH actions. Create and maintain API and data integrations between ServiceNow and other services. Develop comprehensive test strategies covering functional, regression, integration and performance aspects Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team. To be successful in this role you have REQUIRED: At least 3 years of hands‑on experience with JavaScript, Python, Go, or similar, plus a willingness and ability to learn both JavaScript and ServiceNow’s on‑platform implementation of it. REQUIRED: At least 3 years of hands‑on experience with relational databases (MySQL, MariaDB, and/or PostgreSQL preferred, others are acceptable) REQUIRED: A rich knowledge of both ITIL and ITSM disciplines is required REQUIRED: Demonstrated proficiency with the use and management of APIs REQUIRED: Some knowledge of infrastructure services spanning servers (Linux), storage, network, security and cloud. This is not a systems administration position, but some familiarity with these concepts is essential. PREFERRED: At least 2 years of hands‑on experience with the development, configuration, implementation and support of production and non‑production ServiceNow instances PREFERRED: ServiceNow Application Developer and System Administrator Certifications PREFERRED: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving. This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI's potential impact on the function or industry PREFERRED: Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines PREFERRED: Understanding software quality principles including reliability, observability, and production readiness. PREFERRED: Ability to troubleshoot complex systems and optimize performance across the stack. PREFERRED: Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix‑based systems. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. #J-18808-Ljbffr
A leading cloud software company in Dublin is looking for a skilled Senior ServiceNow Developer. This role involves designing, developing, and implementing solutions within the ServiceNow platform while providing support for automation and applications. Ideal candidates will have strong experience with JavaScript, relational databases, and ITIL. The position offers a dynamic work environment with opportunities for growth and learning. #J-18808-Ljbffr
