At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What you'll do As an Associate Business Process Consultant, you'll have a host of responsibilities focused on helping our customers maximize their systems' efficiency and performance: Work with a highly experienced team of technical experts within SAP Center of Expertise while collaborating with teams across the globe. Provide onsite and remote customer service delivery via transformational and safeguarding services from the SAP Premium Engagement portfolio to some of SAP's biggest customers around the world. Be accountable for development, proof of concept, and configuration services for SAP customers in the UX space. Empower customers with hands-on, face-to-face workshops covering SAP Fiori & UX topics along with some of the more recent innovation topics. Develop and execute service and de-escalation plans for critical customers. Drive new initiatives and activities as part of the CoE. Multiply expertise in the team with knowledge sharing. Adapt standard service products to customer’s individual needs. Provide clear recommendations and guidance to promote customer value realization including identifying opportunities to increase SAP's involvement with a customer and position services to fill these gaps and meet the customer's needs. Work with core products/technologies including SAP UX (including SAP Fiori), SAP BTP & SAP Fiori Elements. What you bring To thrive in this technical role, we're looking for people with the following skills and experience: Bachelor's degree or equivalent in Computer Science, Math, Physics, Science or Engineering or similar. Strong skills in industry-known programming languages. Experience in software engineering, whether as: An Intern or working student. A technical consultant or technical project manager. Developer experienced in enterprise applications. Fluent in written and spoken English. Strong business acumen and presentation skills with a proven ability to communicate effectively within Team and Customer-facing environments. Proven attention to detail, with a focus on quality assurance. Solution-oriented with awareness of both technical as well as business concerns. Technical inquisitive nature with strong analytical and problem-solving skills. Effective communication and teamwork abilities will help drive collaboration across various teams within our organization. Business fluent in English (written and verbal). Meet your team The successful candidate will join the highly talented team of UX Consultants and Architects in the SAP Center of Expertise. The goal and mission of the SAP Center of Expertise Mobile & UX Team is to guide the SAP customers on best practices related to mobile and user experience technology offered by SAP, what to consider when defining their own User Experience Strategy to support their critical business needs, and to enable them to make the right decisions about UX within their landscape throughout their journey. The team delivers valuable Max Attention services to advise the customers to ensure optimal performance, configuration & smooth operation of their SAP Mobile & User Experience products. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 410529 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. #J-18808-Ljbffr
Digital Customer Engagement Manager - SAP Basis Technical Consultant At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. The charter of Private Cloud Customer Centre is to ensure seamless adoption of the new RISE SAP S/4HANA Private Cloud Edition solution by customers through a Shared Services model. This Shared Services unit shall ensure innovative and standardized digital approaches towards managed services delivery of contracted responsibilities towards the customers, by focusing on scalability and resilience. What you’ll do The Senior Digital Customer Engagement Manager (dCEM) is responsible for E2E virtual customer engagement and delivery of contractual agreement and services for SAP Cloud Customers of SAP Enterprise Cloud Services, mainly focusing on SAP S/4HANA, private cloud edition deliverables. This role is to serve the European customers and therefore requires the candidate to perform in European time-zone. Drives Sales to delivery handover and customer onboarding, covering all technical and project aspects like IP ranges, Load Balancer setup requirements, VPN networks and more. Support tickets handling, bridging customer queries and requirements from technical operations team. Ensures periodic service reviews to track the service quality across a range of customers. Orchestrates the overall service delivery according to agreed SLAs and KPIs. Supports customers on technical queries & requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement. Proactive ticket monitoring, handling and issue resolution for customers with regular and transparent communication. Supports de-escalations of critical customer situations & reviews SLA service credit cases. Contributes to customer Go-Lives, Release Upgrade and maintenance activities. Executes and supports problem management and continuous improvement. Supports customer satisfaction surveys & commercial change requests. Contributes to the liaison with different SAP stakeholders e.g. Sales, Presales, Renewals teams, esp. Customer success partner involved in the accounts, to ensure customer success. What you’ll bring Engineering graduate with 5+ years of work experience as a SAP technical consultant in a customer facing/supporting role (IT services in Cloud environment, consulting, IT BASIS support). Strong knowledge of SAP Basis, SAP ERP modules and tools like TSM, BODI application, DBs of HANA, ASE, Sybase, Oracle. Strong hands-on experience with SAP Basis activities, technical support in Cloud environments esp. with hyperscalers, OS/DB migration SAP release upgrades and infrastructure updates for cloud customers. Technical and application expertise for different cloud solutions (S/4HANA or another private cloud). Good understanding of infrastructure operations & processes and understanding of escalation handling and procedures. Experienced in working with cross-cultural and cross-functional teams or individuals. Meet the team The SAP Enterprise Cloud Services (ECS) is building the bridge for SAP customers towards cloud, closely helping them through this transformation. One of the main tasks ECS is offering and providing real-time cloud platform operation, infrastructure and managed services focusing on fast time-to-value at reduced cost and risk. The mission of the Client Delivery Engagement Shared Services unit in ECS is to help our customers adopt the S/4H Private Cloud solution seamlessly and effectively, using standardized and automated delivery approaches by a scalable team engagement and technical roles. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 408093 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Job Segment: Cloud, ERP, SAP, DBA, Database, Technology #J-18808-Ljbffr
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Business Processes Consulting Detailed design and implementation of business processes; enforces innovation, service offerings and productization. Core Tasks include: Evaluation of innovative industry- and technology- trends and development of corresponding industry process- and solution-maps. Support for internal strategic portfolio planning. Enforcement of industry-specific service-offerings. Detailed design of industry-specific / corporate customer processes. Identification of enterprise services. Proposal of software-decisions (SAP-/Non-SAP-products) within the customer Process-, Application- and IT-landscape based on BPP. Mapping of business process to enterprise IT-architecture. Define requirements for individual development or integration needs. Performance of reviews (process oriented and relation to IT-mapping). Define corresponding organizational structure. Map and validate performance indicators (designed by Transf. Manager). Implementation of designed processes. Accountability Manages projects, defines deliverables and provides definitive advice and interpretation of situations. Ensures business critical & innovative results. Ensures that goals and milestones are met and approved budgets are managed appropriately. Builds strategic partnerships with key decision makers in customer & partner organization. May include team lead or supervisory responsibilities. Complexity Manages projects of high volume or high risk/complexity. Provides regular project status and updates. Experience Sound professional experience. Deep knowledge of project management skills. Depending on LoB has a PMI, Six Sigma or equivalent certification. If in Six Sigma has black belt. Communication Represents SAP to customers - is responsible for delivery of quality outcomes of projects of high volume or high risk. Finds common ground for cooperation within project team. Formulates clear project plans including milestones, timeline and sub projects. Communicates messages relevant for project in a timely manner and with constructive feedback to project team. Captures opinions and expectations of stakeholder and communicates them to the project team. Key Responsibilities and Tasks Drives business consulting by translating the customer's vision into solutions > Maps business processes to solution requirements. Champions and leads disruptive business innovation. Provides thought leadership around the transformation towards the Intelligent Enterprise. Drives change management to achieve business transformation objectives. Supports end-to-end solution design and configuration across all relevant solutions (on-premise, cloud and hybrid), applying state-of-the-art methodologies and standards. Plans transitions of customer solution landscapes. Drives deployment of best practice business processes for specific LoBs. Performs solution reviews and feasibility studies. Supports in escalated projects. Occasionally takes over responsibility as a (sub-)project lead or team lead for a service delivery. Delivers customer workshops and trainings. Supports in partner-led projects to ensure ecosystem and customer success. Introduces SAP and industry leading practices for complex business requirements based on experience. Drives the evolution of the relevant section of the services portfolio for the respective solution area and key related areas. Mentors business process consultants. Experience and Educational Requirements Several years of experience in business process consulting. Minimum of seven years' experience in service delivery. Deep understanding of industry and/or LoB specific business processes. Holistic understanding of the relevant end-to-end processes of SAP’s Intelligent Enterprise Suite. Has performed feasibility studies / PoCs etc. Has managed difficult client situations. Good understanding of public cloud software. Education University degree or equivalent work experience. Solution Certification. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. #J-18808-Ljbffr
Domain Advisor Specialist - Cloud Architecture & Advisory (CAA) At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. PURPOSE AND OBJECTIVES SAP is the global market leader for business software and contributes significantly to the world's economic power grid. The mission of SAP Enterprise Cloud Services (ECS) is to maximize customer success by managing smooth end-to-end operations for their SAP implementations and lowering total costs. This role supports SAP's global strategy of helping customers adopt SAP S/4HANA on their path to the Intelligent Enterprise. This role will be part of the ECS Cloud Architecture & Advisory team in EMEA. We are looking for a highly motivated and customer-focused SAP Cloud Architect to strengthen our Enterprise Cloud Services team. The Cloud Architect & Advisor (CAA) acts as a primary point of contact for all technical topics from the customer perspective and works closely with our customer-facing and delivery teams. WHAT YOU’LL DO As a Cloud Architect & Advisor (CAA), you will be responsible for the technical foundation of RISE with SAP engagements, including hyperscalers, infrastructure, network, or private cloud deployment. You will present the offering, run workshops, and be the primary point of contact for our customers. Internally, you will collaborate with sales teams and technical domain experts to ensure all relevant customer questions are addressed. You will hand over your infrastructure design and customer-specific parameters to the build teams for deployment. WHAT YOU BRING 5+ years of customer-facing experience High proficiency in customer communications and presentations Good understanding of technical capabilities of at least one hyperscaler (AWS, Azure, or GCP) Understanding of data center capabilities like high availability or disaster recovery is a benefit Good understanding of the entire platform stack (storage, virtualization, hardware, networks, etc.) Good understanding of SAP technologies (releases, platform interdependencies, etc.) Experience with implementation and operating SAP solutions SAP HANA and S/4 HANA skills are a benefit Foundational knowledge of cybersecurity Self-sufficient worker and strong team player Affinity for technical topics and willingness to tackle aspects outside the comfort zone Fluency in English is a must; any other language is an asset Cloud Architecture & Advisory is an integral part of the ECS organization, which drives and develops the RISE portfolio to cater to our customers’ needs. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services. We win with inclusion SAP’s culture of inclusion and flexible working models help ensure that everyone feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity or expression, protected veteran status, or disability. Requisition ID: 406353 | Work Area: Sales Support | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. #J-18808-Ljbffr
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. SAP S/4HANA Cloud Public Edition is an out-of-the-box enterprise management solution. It's the cornerstone of GROW with SAP, which facilitates adoption of cloud ERP. The SAP team in EMEA helps customers realise the value of cloud with best practice implementation services and support, fast technical setup, and a role-based, intuitive interface. The team is located across EMEA working as one team for the success of our partners and customers. The main activity is to guide and support the Customer in the design and implementation of the business model Services. To achieve this, the role of the Service LOB lead is: What you'll do: SAP Solution Order Management Understand the orchestration of a combined Sales and Service end-to-end process Deliver the e2e process including Sales Orders, Service Orders, Service Contracts, Customer Projects, Deliveries, Billing Documents, Invoicing and Financial Accounting and Revenue Recognition. Coordinate the activities of the team in all phases of the project Propose the to-be design and if needed, the alternative solutions when requirements are not supported by Standard best practices Be prescriptive and guide the customer in the standard process of SAP. Help the customer to make key decisions (preparing pros and cons) Proactively manage the gaps / delta requirements with SAP Product team Collaborate with Customer’s business process teams to ensure alignment and support What you bring: Strong Expertise in the Solution Order Management Area, knowledge of End to End process, implementation experiences in S/4HANA Public Cloud Should have experience from other projects in the area of Solution Order Management. Strong knowledge on the standard solution (what is available, what is not). Travel: Regular travel required to Paris and Germany weekly initially. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 418686 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 80% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Job Segment: Cloud, ERP, Consulting, SAP, Database, Technology #J-18808-Ljbffr
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Due to continuing growth within the Center of Expertise (CoE), we are currently hiring for a number of open positions across a number of our teams. We hold various start dates throughout the year, usually one per quarter. What You’ll Do: Work directly with our customers as we release generative AI-powered capabilities and features natively into our cloud business software, including Joule, our generative AI copilot that transforms how people interact with their processes and data. The Associate Business Process Consultant of the Center of Expertise (CoE) contributes with technical and functional expertise to deliver a portfolio of services that drive value through a combination of best practices, tools, knowledge, and experience to drive time to value and accelerate our customers’ transition to the cloud. Our CoE Early Talent Program is seeking Associate Business Process Consultants to deliver onsite and remote customer service via project engineering, assessment, and safeguarding services from SAP's best practice solutions. Complete an intensive 2-month SAP training with certifications, instructor-led classroom and practical training followed by 3 months of Product/technology-specific training to prepare you to support our customers with their SAP projects, implementations, and landscape planning. This training is provided as part of the full-time, permanent role. Responsibilities: Become a trusted Associate Business Process Consultant in some of SAP's world-renowned products, including S/4HANA, SAP Business Technology Platform, SAP Analytics Cloud, and a range of Application-based products. Be responsible for empowering SAP customers with development topics like HANA vector engine, CAP, LLM, RAG, HANA ML and ISLM topics. Provide Global Mission Critical support for issue resolution in your specific area of expertise. Be responsible for delivering AI projects involving Cloud Application programming model and SAP Gen AI capabilities. Collaborate closely, working with Development, Sales and Operational organisations within SAP to ensure End-to-End analysis of a customer business solution to execute the best engagement plan to safeguard their solution as an engineer, project manager or Technology advisor. Support SAP customers on their S/4HANA Digital transformation journeys and AI adoption journeys through different services part of PE Max attention portfolio. Get involved! With a strong employee engagement focus, we look for candidates who can embrace new challenges in an exciting and growing organisation. What you bring: 2-3 years’ working experience with proven ability in a customer-facing role. Bachelor's degree in Computer Science, Information Systems, Physics, Maths, Engineering. Technical inquisitive nature with strong analytical and problem-solving skills. Ability to lead by example with technical competency to provide coaching and mentoring. Communication skills and strong business acumen. Experience in agile development. Customer centric and able to conduct/lead technical workshops to customers. Development/Consulting experience will be an added advantage. Positive attitude towards work showing tenacity, adaptability and networking skills. Additional Skills (optional): Expertise in HANA Modelling (HANA Calculation Views) and Core Data Services (ABAP CDS and HANA CDS Modelling). Expertise in HANA SQL and HANA Procedures. Expertise on performance optimization techniques for HANA Views and ABAP CDS Views. Experience in Machine Learning or embedding AI capabilities onto applications. Experience in Data Science (working with different ML algorithms) and Data Analytics on LLM. Basic understanding of HANA Native Application Development based on XSC or XSA or HANA Cloud. Strong communication skills for coordinating with customers, front-office team and back-office team. Python / Node JS / Java programming is a plus. Full stack Application development experience is a plus. Meet your team: The CoE (Center of Expertise) Ireland focuses on delivering our customers' desired outcomes and experiences through premium advisory, support, and services. The delivery of quality services serves as a catalyst for software adoption that allows our customers to accelerate their digital transformation journeys to becoming intelligent enterprises. The team is entrusted with responsibility for the delivery of quality Max attention services to support various HANA Development activities. Qualified candidates should possess the required technical and application competencies with committed professionalism, desire and passion in managing critical customers. All candidates will need to demonstrate the required skills to support the team drive technical development and embrace customer ownership. Knowledge of Services Delivery processes, portfolio and procedures is a strong requirement. Benefits & Location: We commit to flexible working schedules around business requirements and individual needs. SAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners. This position can be based in either the Galway or Dublin locations. Bring out your best: SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion: SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 410567 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Job Segment: Business Process, Cloud, ERP, SAP, ABAP, Management, Technology #J-18808-Ljbffr
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Local People & Culture [P&C] Services team provides HR Services where unique country support is required. We deliver consistent, standardized, and scalable HR services with a human touch to our employees. We are combining labor knowledge and have deep process understanding, we are supporting efficient and compliant HR service delivery to our employees and partners. We run crucial pre-payroll processes, mission critical for business continuity. We are biased towards execution and partner in global projects (e.g. M&A) and continuous improvement initiatives across all P&C. We seek to hire a P&C Local Services Associate Consultant to support Ireland from our office in Dublin. He/ She will be responsible to provide and resolve employee and manager queries, consult employees on their issues and carry-out operational people administrative tasks across the whole employee life cycle (e.g. on- and offboarding, administering contractual changes, do leave consultations). Key Responsibilities: Manage HR operations throughout the full employee life cycle. Provide second-level support for HR inquiries from local employees and managers in line with our Service Level Agreements. Oversee onsite onboarding, administrative processes, contractual changes, benefits enrollment, and termination cases. Promote standard intake channels for People & Culture interactions and support local HR communications. Partner with local and global P&C functions (HR Director, HR Business Partners and HR Practices like e.g. Total Rewards) on issue resolution, Post Merger Integration, and service improvements. Collect feedback to identify improvement opportunities and maintain the local Intranet Pages and our internal Knowledge Base. Build strong relationships with HR functions, vendors, and governmental institutions to ensure efficient, compliant processes. WHAT YOU WILL BRING Education and qualifications / Skills and competencies: Experience in HR process administration. Strong communication skills in English (written and spoken). Comfortable to speak in smaller public forums and in front of employees. Analytical with attention to detail and a quality-driven approach. Ability to handle sensitive and confidential information and adapt to continuous change. Self-motivated, able to execute initiatives independently. Comfortable working in a multinational, multicultural and virtual environment. Good proficiency in MS Office (Excel, Word, Outlook, PowerPoint). Knowledge of Irish labor law is a plus. 1+ years in a similar HR role, preferably in a service environment. Experience in multinational/IT environments is a plus. SAP HR system knowledge is preferred. Experience with virtual teams and project management is a plus. The successful candidate will be supporting predominantly the Irish market unit and their employees. He/ She will team up with his/her onsite and remote Irish teammates in P&C Services, the HR Director and will work closely with Data Management, Payroll and colleagues from other supporting functions as well as with the local business units. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 421846 | Work Area: Human Resources | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. #J-18808-Ljbffr
SuccessFactors Recruiting Functional Consultant (SF Preferred Success) At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. SAP SuccessFactors Preferred Success is seeking a Functional Specialist to join our team and provide consultant level expertise to support the outcome-based goals of our cloud customers. The Functional Specialist will play a crucial role in delivering tailored adoption recommendation services and large-scale adoption events for both SAP Preferred Success customers and their CSPs. What you'll do: Remotely deliver 1:1 and 1:M adoption and consumption focused services and workshops across SAP SuccessFactors Platform, Employee Central including Time and Payroll, Recruiting and Onboarding depending on their area of expertise. Act as a subject matter expert for their area(s), developing exclusive content for SAP Preferred Success HCM customers while collaborating with various stakeholders to drive the innovation and evolution of the SAP Preferred Success HCM offering. What you bring: Associate Certification in at least one of the employee lifecycle modules (Employee Central, Employee Central Payroll/Time Management, Recruiting, and/or Onboarding), and HCM Platform. Minimum 3-5 years’ experience in development, implementation, and/or optimization of SAP SuccessFactors Employee Central, Employee Central Payroll/Time Management, Recruiting, and/or Onboarding modules. Excellent written and verbal communication skills in both English and Spanish to effectively work with technical and non-technical colleagues and customers. University undergraduate degree in computer science, engineering, or a comparable field or other comparable experience. Please note that this position does not include a relocation package. Thank you for your interest in SAP SuccessFactors Preferred Success. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Requisition ID: 408860 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. #J-18808-Ljbffr
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Business Processes Consulting Detailed design and implementation of business processes; enforces innovation, service offerings and productization. Core Tasks include: Evaluation of innovative industry- and technology- trends and development of corresponding industry process- and solution-maps. Support for internal strategic portfolio planning. Enforcement of industry-specific service-offerings. Detailed design of industry-specific / corporate customer processes. Identification of enterprise services. Proposal of software-decisions (SAP-/Non-SAP-products) within the customer Process-, Application- and IT-landscape based on BPP. Mapping of business process to enterprise IT-architecture. Define requirements for individual development or integration needs. Performance of reviews (process oriented and relation to IT-mapping). Define corresponding organizational structure. Map and validate performance indicators (designed by Transf. Manager). Implementation of designed processes. Accountability Manages projects, defines deliverables and provides definitive advice and interpretation of situations. Ensures business critical & innovative results. Ensures that goals and milestones are met and approved budgets are managed appropriately. Builds strategic partnerships with key decision makers in customer & partner organization. May include team lead or supervisory responsibilities. Complexity Manages projects of high volume or high risk/complexity. Provides regular project status and updates. Experience Sound professional experience. Deep knowledge of project management skills. Depending on LoB has a PMI, Six Sigma or equivalent certification. If in Six Sigma has black belt. Communication Represents SAP to customers - is responsible for delivery of quality outcomes of projects of high volume or high risk. Finds common ground for cooperation within project team. Formulates clear project plans incl. milestones, timeline and sub-projects. Communicates messages relevant for project in a timely manner and with constructive feedback to project team. Captures opinions and expectations of stakeholders and communicates them to the project team. Key Responsibilities and Tasks Drives business consulting by translating the customer's vision into solutions > Maps business processes to solution requirements. Champions and leads disruptive business innovation. Provides thought leadership around the transformation towards the Intelligent Enterprise. Drives change management to achieve business transformation objectives. Supports end-to-end solution design and configuration across all relevant solutions (on-premise, cloud and hybrid), applying state-of-the-art methodologies and standards. Plans transitions of customer solution landscapes. Drives deployment of best practice business processes for specific LoBs. Performs solution reviews and feasibility studies. Supports in escalated projects. Occasionally takes over responsibility as a (sub-)project lead or team lead for a service delivery. Delivers customer workshops and trainings. Supports in partner-led projects to ensure ecosystem and customer success. Introduces SAP and industry leading practices for complex business requirements based on experience. Drives the evolution of the relevant section of the services portfolio for the respective solution area and key related areas; can be owner of a service and/or initiates updates to the portfolio. Drives the creation of templates, common practices and supporting service delivery artifacts in order to optimize business processes. Mentors business process consultants. Experience and Educational Requirements Several years of experience in business process consulting. Has a minimum of seven years' experience in service delivery. Deep understanding of industry and/or LoB specific business processes. Holistic understanding of the relevant end-to-end processes of SAP’s Intelligent Enterprise Suite. Has performed feasibility studies / PoCs etc. Has managed difficult client situations. Good understanding of public cloud software. As a sub project lead and/or team lead in a service engagement. As a coach for colleagues. As a community lead, stream lead or topic owner within an internal community. Education University degree or equivalent work experience. Solution Certification. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 401780 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. #J-18808-Ljbffr
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What you'll do As an Associate Business Process Consultant, you'll have a host of responsibilities focused on helping our customers maximize their systems' efficiency and performance: Work with a highly experienced team of technical experts within SAP Center of Expertise while collaborating with teams across the globe. Provide onsite and remote customer service delivery via transformational and safeguarding services from the SAP Premium Engagement portfolio to some of SAP's biggest customers around the world. Be accountable for development, proof of concept, and configuration services for SAP customers in the UX space. Empower customers with hands-on, face-to-face workshops covering SAP Fiori & UX topics along with some of the more recent innovation topics. Develop and execute service and de-escalation plans for critical customers. Drive new initiatives and activities as part of the CoE. Multiply expertise in the team with knowledge sharing. Adapt standard service products to customer’s individual needs. Provide clear recommendations and guidance to promote customer value realization including identifying opportunities to increase SAP's involvement with a customer and position services to fill these gaps and meet the customer's need. Work with core products/technologies including SAP UX (including SAP Fiori), SAP BTP & SAP Fiori Elements. What you bring To thrive in this technical role, we're looking for people with the following skills and experience: Bachelor's degree or equivalent in Computer Science, Math, Physics, Science or Engineering or similar. Strong skills in industry-known programming languages. Experience in software engineering, whether as: An intern or working student. A technical consultant or technical project manager. A developer experienced in enterprise applications. Fluent in written and spoken English. Strong business acumen and presentation skills with a proven ability to communicate effectively within team and customer-facing environments. Proven attention to detail, with a focus on quality assurance. Solution-oriented with awareness of both technical as well as business concerns. Technical inquisitive nature with strong analytical and problem-solving skills. Effective communication and teamwork abilities will help drive collaboration across various teams within our organization. Meet your team The successful candidate will join the highly talented team of UX Consultants and Architects in the SAP Center of Expertise. The goal and mission of the SAP Center of Expertise Mobile & UX Team is to guide the SAP customers on best practices related to mobile and user experience technology offered by SAP, what to consider when defining their own User Experience Strategy to support their critical business needs, and to enable them to make the right decisions about UX within their landscape throughout their journey. The team delivers valuable Max Attention services to advise the customers to ensure optimal performance, configuration & smooth operation of their SAP Mobile & User Experience products. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to the Recruiting Operations Team: Careers@sap.com. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 410529 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Job Segment: User Experience, ERP, Cloud, SAP, QA, Technology, Quality #J-18808-Ljbffr
