Salthill Hotel in Galway is seeking an experienced Bar Manager for the Blackrock Bar. Responsibilities include overseeing daily operations, ensuring exceptional customer experiences, and managing budgets. The ideal candidate will have 2-3 years in bar management, demonstrate effective team leadership, and have a passion for food and beverage trends. This hands-on role requires flexibility and a strong front-of-house presence to drive sales and maintain high service standards. #J-18808-Ljbffr
The Salthill Hotel is looking for an experienced Bar Manager for the Blackrock Bar. You will work closely with the Hotel Manager and Directors to improve the offering across the bar as well as developing a new F&B concept. You will have overall responsibility for directing the daily operations of the bar, ensuring compliance with Company standards in all areas of operation. The key focus of this role is to ensure an exceptional customer experience and the financial success of the bar. You will be overseeing rosters, maintaining food and beverage costs to appropriate standards and achieving G.P. targets, work on concept development and improving beverage and food menus. The ideal candidate will be experienced within F&B, especially bar management, and have a strong interest and knowledge of food and drink trends. You will have a strong understanding of a customer focused workplace and the importance of a positive guest experience as well as be flexible to the changing needs of a business. Summary of Key Activities Working with Hotel Manager and Directors to oversee the daily operation of the Blackrock Bar and Prom Restaurant, including scheduling rosters and end of day reports. Menu development for the Blackrock Bar and Prom restaurant. Responsible for the everyday management of a fast‑paced Bar and Restaurant. Driving sales and maintaining a high level of standards throughout the Bar, including all aspects of cleanliness and profitability. Ensuring the teams consistently deliver high quality standards of guest service. To upskill and train the teams and to carry out team performance appraisals. Set targets for teams in line with the overall departmental and hotel strategy. Drive excellent customer service at all times. Manage the budget and cost effectiveness of the department. Deal with complaints/queries in an attentive and courteous manner. This is a hands on role, the successful candidate is expected to work alongside the Bar and Restaurant teams and have a strong front of house presence. Keep up to date on industry trends, especially within the bar and beverage industry. Show creative awareness in all aspects of menu creation, design and product offering. Other duties as assigned by the Hotel Manager and Directors. Experience And Skills Experience in a similar role, ideally 2-3 years. The ability to develop and lead a dynamic Food and Beverage Team. Experience in recruiting and developing employees. Experience in Stock Control Procedures. Fluent in English. Byrne Hotel Group is an equal opportunities employer. #J-18808-Ljbffr
Location Salthill Hotel, Salthill, Galway, Ireland Job Type Full-Time About Us Salthill Hotel is a prestigious 4‑star hotel located on the stunning coastline of Galway Bay. Renowned for our exceptional service and luxurious amenities, we take pride in providing our guests with an unforgettable experience. Our award‑winning dining options are a highlight of the Salthill Hotel, and we are seeking a talented and passionate Head Pastry Chef to join our dynamic culinary team. Position Overview As the Head Pastry Chef, you will lead our pastry department, bringing creativity and expertise to our kitchen. You will be responsible for crafting exquisite desserts, pastries and baked goods that delight our guests and enhance our reputation for culinary excellence. This role requires a dedicated professional with a strong background in pastry arts, a passion for innovation, and a commitment to maintaining the highest standards of quality. Key Responsibilities Lead and manage the pastry team, providing guidance, training and support. Develop and execute innovative pastry menus that align with the hotel's high standards and guest expectations. Oversee preparation and presentation of all pastry items, ensuring consistency and excellence. Manage inventory, ordering and cost control for the pastry department. Collaborate with the Executive Chef and other kitchen staff to ensure a seamless operation. Maintain a clean, organized and sanitary kitchen environment in compliance with health and safety regulations. Stay updated with industry trends and incorporate new techniques and ingredients into the menu. Qualifications Proven experience as Head Pastry Chef or Senior Pastry Chef in a high‑end hotel or fine‑dining establishment. Culinary degree or equivalent professional training in pastry arts. Exceptional creativity and artistic skills in pastry and dessert presentation. Strong leadership and team‑management abilities. Excellent organizational and time‑management skills. Attention to detail and a commitment to excellence. Ability to work in a fast‑paced environment and handle multiple tasks simultaneously. Knowledge of health and safety regulations related to food preparation. Benefits Competitive salary and performance‑based incentives. Complimentary meals during shifts. #J-18808-Ljbffr
A renowned Galway hotel is seeking a motivated and professional Receptionist to join their Front Office Team. Responsible for providing a warm welcome and ensuring a friendly service, the candidate will manage check-in/check-out, handle guest inquiries, and resolve complaints effectively. Minimum 1 year of hotel reception experience is required, along with strong interpersonal and customer service skills. The position involves multitasking and requires fluency in English. Competitive salary and development opportunities are offered. #J-18808-Ljbffr
The Salthill Hotel is seeking a motivated and professional Receptionist to join our dedicated Front Office Team. As the first point of contact for our guests, you will provide a warm welcome and ensure a friendly, efficient, and memorable service throughout their stay. As Receptionist, you will be the face of the hotel, representing our values of hospitality, professionalism, and excellence. Key Responsibilities Welcome guests on arrival and manage check-in/check-out procedures. Handle phone calls, emails, and guest enquiries promptly and professionally. Resolve guest issues, feedback, or complaints in a courteous and effective manner. Ensure all email queries are followed up and delegated tasks are completed. Maintain high standards during busy arrival and departure periods. Drive sales opportunities and deliver a high standard of service at the front desk. Manage emergencies, including responsibility for the Hotel Fire Panel during your shift. Liaise with other departments, sister hotels, and central office teams. Manage billing, invoicing, and financial transactions accurately. Receive or redirect deliveries and manage front desk correspondence. Monitor compliance with Covid guidelines and hotel policies. Support management strategies for guest reviews and feedback. Report and follow up on maintenance issues to ensure timely resolution. Attend Front Office meetings as required. Undertake any other reasonable duties as directed by the Front Office Manager. Experience & Skills Required Minimum 1 year's experience in a hotel reception role. Strong interpersonal and customer service skills. Ability to multitask, prioritise, and remain calm under pressure. Excellent communication skills, both verbal and written.Well-organised with keen attention to detail. Strong IT and administrative skills with a professional telephone manner. Fluent English (essential). A proactive team player with flexibility to work shifts (3 over 7 days). What We Offer The opportunity to be part of a supportive and professional Front Office Team. A dynamic and fast‑paced environment in one of Galway's most iconic hotels. Training and career development opportunities within our group. Competitive salary and benefits package. Incentive system. Meals on duty. Uniform. #J-18808-Ljbffr
Duties & Responsibilities Answer incoming calls, emails, and online booking inquiries in a timely and professional manner and enter reservation details accurately into the hotel management system To carry out all duties in line with departmental standards of procedures Assist guests with room reservations, modifications, and cancellations Provide accurate information about room types, rates, promotions, and hotel amenities Resolve guest concerns or booking issues efficiently Maintain up-to-date knowledge of hotel availability and pricing Maximize room occupancy and revenue through upselling and cross-selling, thorough knowledge and understanding of all services offered Resolve guest concerns or booking issues efficiently Be initiative-taking with an ability to take ownership and see tasks through to completion in line with departmental standards of procedures Coordinate with front office, housekeeping, and sales team to communicate any relevant information for guests stay Reports to group reservations manager & group revenue manager What You Need A minimum of 1 year's experience working in a busy front office or reservations department within a hotel Previous experience working with Opera Cloud desirable Excellent telephone etiquette Ability to multitask and work in a fast-paced environment Good Organisation and time management skills Strong communication and interpersonal skills About Us The Salthill Hotel Galway is a 4-star seaside hotel located on the Salthill Promenade overlooking Galway Bay. The hotel features 161 well-appointed bedrooms, including a range of room types such as sea-view, deluxe, family, and classic rooms, all designed to provide comfort and modern amenities. In addition to accommodation, the hotel offers extensive facilities including a full leisure centre with swimming pool, gym, sauna, and hydrotherapy pool. Guests can enjoy dining in the Prom Restaurant or relax in the Blackrock Bar, both known for quality food and welcoming atmosphere. The Salthill Hotel is also a popular venue for weddings, conferences, and events, with dedicated function spaces and professional service. Its prime coastal location, combined with easy access to Galway city centre, makes it an ideal destination for both leisure and business guests. Job Types: Full-time, Permanent Benefits Company events Food allowance On-site parking Schedule 8 hour shift Day shift Weekend availability #J-18808-Ljbffr
A seaside hotel in Galway is seeking a dedicated professional for a full-time role in their reservations department. Responsibilities include assisting guests with bookings and inquiries, ensuring smooth communication between departments, and maximizing occupancy rates. The ideal candidate has experience in a busy front office or reservations department and excellent communication skills. The role offers a supportive environment with various benefits, including on-site parking and a food allowance. #J-18808-Ljbffr
